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Showcase Apartments - Highcross House Apart Hotel

3.5 star property

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Deluxe Apartment, Private Bathroom (2BED-D/2S/SF-6PPL) | Lounge
Lounge
Deluxe Apartment, Private Bathroom (2BED-D/2S/SF-6PPL) | Lounge
Exterior
1 bedroom

Reviews

6.0 out of 10

Popular amenities

  • Laundry room

Explore the area

View in a map
Highcross House, 125-127 Vaughan Way, Leicester, ENG, LE1 4SB
  • Place, Highcross Shopping Centre
    ‪2 min walk‬
  • Place, Leicester Cathedral
    ‪7 min walk‬
  • Place, Curve Theatre
    ‪11 min walk‬
  • Airport, East Midlands (EMA)
    ‪41 min drive‬

Room options

View all photos for Superior Apartment, Private Bathroom (1BED-D-2PPL)

1 bedroom

Superior Apartment, Private Bathroom (1BED-D-2PPL)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Basic Apartment, Private Bathroom (1BED-D/SF-4PPL)

Basic Apartment, Private Bathroom (1BED-D/SF-4PPL)

Basic Apartment, Private Bathroom (1BED-D/SF-4PPL)

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Apartment, Private Bathroom (1BED-D-BAL-2PPL)

Superior Apartment, Private Bathroom (1BED-D-BAL-2PPL)

Superior Apartment, Private Bathroom (1BED-D-BAL-2PPL)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Apartment, Private Bathroom (1 BED-D/SF-4PPL)

Luxury Apartment, Private Bathroom (1 BED-D/SF-4PPL)

Luxury Apartment, Private Bathroom (1 BED-D/SF-4PPL)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Apartment, Private Bathroom (1BED-2S/SF-BAL-4PPL)

1 bedroom

Superior Apartment, Private Bathroom (1BED-2S/SF-BAL-4PPL)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Apartment, Private Bathroom (3BED-D/4S/SF-8PPL)

Superior Apartment, Private Bathroom (3BED-D/4S/SF-8PPL)

Superior Apartment, Private Bathroom (3BED-D/4S/SF-8PPL)

  • 67 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 4 Single Beds
  • Free Wi-Fi

View all photos for Family Apartment, Private Bathroom (3BED-2D/1S-5PPL)

Exterior

Family Apartment, Private Bathroom (3BED-2D/1S-5PPL)

  • 70 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Apartment, Private Bathroom (3BED-2D/2S/SF-8PPL)

Exterior

Superior Apartment, Private Bathroom (3BED-2D/2S/SF-8PPL)

  • 67 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 Queen Bed, 2 Single Beds, 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Apartment, Private Bathroom (2BED-D/S/SF-5PPL)

Luxury Apartment, Private Bathroom (2BED-D/S/SF-5PPL)

Luxury Apartment, Private Bathroom (2BED-D/S/SF-5PPL)

  • 50 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, Private Bathroom (2BED-D/2S/SF-6PPL)

Deluxe Apartment, Private Bathroom (2BED-D/2S/SF-6PPL) | Restaurant

Deluxe Apartment, Private Bathroom (2BED-D/2S/SF-6PPL)

  • 55 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Apartment, Private Bathroom (2BED-D/3S/SF-7PPL)

Exterior

Superior Apartment, Private Bathroom (2BED-D/3S/SF-7PPL)

  • 55 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 Queen Bed, 3 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Apartment, Private Bathroom (2BED-2D-4PPL)

Exterior

Superior Apartment, Private Bathroom (2BED-2D-4PPL)

  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Studio, Private Bathroom (D-2PPL)

Superior Studio, Private Bathroom (D-2PPL) | Restaurant

Superior Studio, Private Bathroom (D-2PPL)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for City Studio, Private Bathroom (D-2PPL)

1 bedroom

City Studio, Private Bathroom (D-2PPL)

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Studio, Private Bathroom (D/SF-4PPL)

Exterior

Luxury Studio, Private Bathroom (D/SF-4PPL)

  • 135 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Apartment, Private Bathroom (1BED-3S/SF-5PPL)

Superior Apartment, Private Bathroom (1BED-3S/SF-5PPL)

Superior Apartment, Private Bathroom (1BED-3S/SF-5PPL)

  • 135 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Apartment, Private Bathroom (1BED-D/S-3PPL)

1 bedroom

Family Apartment, Private Bathroom (1BED-D/S-3PPL)

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Apartment, Private Bathroom (2 Bed Apt 1D/2S-4PPL-GF)

Apartment, Private Bathroom (2 Bed Apt 1D/2S-4PPL-GF)

Apartment, Private Bathroom (2 Bed Apt 1D/2S-4PPL-GF)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

Similar properties

Front of property – evening/night
Novotel Leicester
Leicester
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.6 out of 5, Wonderful, 1,007 reviews
The price is €100
includes taxes & fees
12 Jul - 13 Jul
Novotel Leicester

About this property

Showcase Apartments - Highcross House Apart Hotel

This smoke-free apartment building features laundry facilities, a front-desk safe, and free WiFi in public areas. Other amenities include multilingual staff assistance. Each apartment offers a separate bedroom. Weekly housekeeping is available.
Showcase Apartments - Highcross House Apart Hotel offers 107 accommodations. Housekeeping is provided weekly.
During your stay at Showcase Apartments - Highcross House Apart Hotel, you're just a quick walk from Highcross Shopping Centre. Enjoy features like free WiFi in public areas and laundry facilities. This comfortable apartment building has 107 apartments.
  • Free WiFi and wired Internet in some public areas
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Just a 3-minute walk from Highcross Shopping Centre and 4 minutes by foot from Belvoir Castle
As a guest of Showcase Apartments - Highcross House Apart Hotel, you'll find multilingual staff, laundry facilities, and a front-desk safe. Public spaces have free WiFi and wired Internet.

This 3.5-star Leicester apartment is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Bedrooms

  • Bedroom

Bathroom

  • 1 bathroom

Laundry

  • Laundry facilities

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Multilingual staff
  • Safe at front desk
  • Weekly housekeeping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 107 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out fee: GBP 15.0

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: GBP 15.0

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Showcase Apartments Highcross House Apart Hotel
Showcase Apartments - Highcross House Apart Hotel Apartment
Showcase Apartments - Highcross House Apart Hotel Leicester

Showcase Apartments - Highcross House Apart Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 17 out of 77 reviews
Rating 8 - Good. 15 out of 77 reviews
Rating 6 - Okay. 13 out of 77 reviews
Rating 4 - Poor. 10 out of 77 reviews
Rating 2 - Terrible. 22 out of 77 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Tyler

Liked: Cleanliness, amenities, property conditions & facilities, communication
A friendly environment, lovely staff, me and my partner enjoyed ourselves
Stayed 4 nights in Aug 2022
Verified

6/10 Okay

Verified traveller

Liked: Communication
I stayed for 2 nights with my son and it was lovely. The only down side was the water pressure in the shower but otherwise fine.
Stayed 2 nights in Aug 2022
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Nice but needs improvements

Affordable for the size and area, no hangers for clothes, no dishwasher, no body wash gel.
Stayed 1 night in Jun 2019
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Bed broken and the wardrobe fell on my son the first day there and that he was scared he got a mark on him but it was nice and clean and me and my kids love it
Stayed 2 nights in Aug 2022
Verified

2/10 Terrible

Terence

Disliked: Cleanliness, staff & service, amenities
Please avoid the place they are fraudulent I made a booking using Expedia costing £ 50 and paid in advance when I got there they wanted me to pay £150, I was informed about this on the confirmation and the booking , I explained that I didn’t have that amount on me they refused me to check in and said I wouldn’t get a refund on the advance payment the is a big fraud please didn’t book this please
Stayed 1 night in Aug 2022
Verified

2/10 Terrible

Andrea

Disliked: Cleanliness, communication
I didnt go and i want my refund back please because i didnt know you need to pay deposit
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Dawson

Disliked: Amenities, property conditions & facilities, communication
I showed up and there was no wifi even though i paid for wifi it wasn't not a hotel at all! It was an apartment building was was selling rooms as hotels there was no maid service and no one ever answered my emails
Verified

6/10 Okay

Kylie

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
We had to wait outside in the rain for about 10 minutes for someone to come and let us in. We arrived quite late at night but once in we had to wait again for the room to be prepared. They did move me down to a ground floor room but a couple of hours after going to sleep someone used a key and entered our room. They left pretty quickly but Needless to say we did not sleep well.
Stayed 1 night in Nov 2022
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor

Grimey room in poor condition with a tiny television and a horrible mattress. Not suitable for a comfortable stay - seems to be designed as student accommodation. They cut corners at every possible stage - for example, not even having towels in the room. Poor customer service - they do their best not to be helpful. Overall, I would not recommend if you’re looking for somewhere pleasant or comfortable. It is suitable if you need somewhere centrally located in Leicester with a kitchen and washing machine.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay
Stayed 1 night in May 2022
Verified

4/10 Poor

Linzi

Disliked: Communication
We arrived and only one out of 2 apartments was ready for us, no apology, just told to come back in a few hours. The apartments were basic and in disrepair. Our friends were on floor 2 whilst we stayed on floor 3. For the duration of our stay a man was asleep in the corridor, presumably homeless so I would question the safety of the building. The whole building smelt awfully and one apartment had only 1 towel for a flat supposedly to sleep 8. I wouldn’t go back unless desperate, these were ridiculously over priced for the standard and I’d recommend to no one.
Stayed 1 night in Apr 2022
Verified

6/10 Okay

Faiza

Liked: Room comfort, communication

Thank you !

The stay was good and lovely appreciated the cleanliness and the staff was kind too
Stayed 1 night in Apr 2022
Verified

2/10 Terrible

Angel

Disliked: Cleanliness, room comfort, communication
Generally the location was quiet and that seemed to be the only upside however the condition of the room provided was not up to standard… there seemed to be a lot of mould in the bathroom, the heater had screws unlocking upon arrival and the countertop was peeled. I was not entirely impress however staff appeared kind
Stayed 2 nights in Apr 2022
Verified

2/10 Terrible

Ashis

Disliked: Cleanliness, amenities, property conditions & facilities
Room booked via expedia wasn't given to us. We booked a 4 Person room and was given a extremely small for 2 people. Room was really poor condition, blinds were missing so couldn't get a proper night sleep. Feedback from staff was "it is not our problem you need to each put to expedia and complain to them instead"
Stayed 1 night in Oct 2021
Verified

2/10 Terrible

Depash

Disliked: Cleanliness, room comfort, communication

Absolutely a joke

I had booked for luxury 2 bed apartment with queen bed which there was told only double bed.When arrived at this apartment there was quite a few issues that where quite alarming,the first apartment had water coming out of the fridge and stains all over the sofa bed.They moved us to another room which was the same and again not been cleaned and al had few issues, cooker was dirty, fridge had mould, the TV didn’t give a clear picture, some sort of stains over the bed wall area that looked like blood, kitchen area was broken, stains on the sofa bed, and mould around the bathroom area , plus the room the moved us into the road noise was terrible didn’t get any sleep which I decided I have had enough and checked out the next day. Completely upset and annoyed about this as it ruined our break with the kids and they where really upset. I really do hope that someone will do something about this as I would like to get a refund or something i have taken photos of both apartments
Stayed 3 nights in Oct 2021
Verified

2/10 Terrible

MISS M

Disliked: Cleanliness, room comfort, communication

DO NOT STAY HERE

Would NOT recommend anyone to stay here. Bedding and sofa were unclean. Glasses and cutlery were dirty. Horrible smell throughout the building. Wifi didn't work. TV didn't work properly. Fire Blanket bag was EMPTY. There were loose screws on the floor. Very unsafe and dangerous. Also left us all ITCHY! To make it all worse, the check in/check out guy was conveniently absent so no one to complain to or get help. Very shady in general.
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Sanjana

Liked: Cleanliness, room comfort, communication

Loved my stay

It was a clean and comfortable place to stay. The guy who checked us in was also very nice and friendly, read we were 4 people and upgraded our apartment to 3 bed apartment from 1 room. Located in city centre and so easy to get to places from there.
Stayed 1 night in Oct 2021
Verified

2/10 Terrible

Mark

Disliked: Cleanliness
This apartment was sold as ‘superior’ I wouldn’t like to see a standard one!! Poorly equipped no chairs or very little kitchen equipment. No glasses, no bedside tables, coathangers bare lightbulbs everywhere. Balcony with no furniture and ripped and stained carpets. Add to that the blinds don’t work and it all added up to a poor nights sleep. Best avoided.
Stayed 2 nights in Aug 2021
Verified

8/10 Good

Verified traveller

Liked: Room comfort, communication

Okay for a Short Stay

Staff were friendly, easy check-in and check out process. Some items weren't completely clean as there were some stains, blinds were also on their way out. Bed was comfy and basic amenities like towels, tea/coffee and plates provided. Good location but a bit loud if you want the windows open as no air con.
Stayed 2 nights in Aug 2021
Verified

6/10 Okay

Verified traveller

Liked: Communication
Disliked: Cleanliness
Room wasn’t necessarily clean, door handles missing, some broken on arrival, table was broken also, tear in sofa bed and £250 damage deposit that wasn’t clear before arriving which, with all the damage already present, almost feels like a trap to take your money. However aslong as the deposit gets returned it’s a fairly cheap place to stay for the night.
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, room comfort, communication

Just simply fantastic!

The staff were so helpful and friendly! Couldn't do enough for us. Location was fabulous and so was the price! Its our new place to stay when visiting family 👪
Stayed 1 night in May 2021
Verified

2/10 Terrible

Adam

Disliked: Cleanliness, room comfort

Awful place

I booked for one night with my partner, we parked in the dodgy looking garage around the back, which costs £10 per night! We then got directed to the “office” which is an empty apartment room with torn carpets and just a table which they operate from, at this point me and my partner felt very uncomfortable. I booked an in refundable room and as we entered I was instantly disappointed... bed right next to the front door, no windows for air, smelt funny, leftover food in the kitchen sink, hairs in the bathtub plug hole and the furniture was not comfortable at all. At this point we just decided to leave and not bother. What an awful place this is, I was uncomfortable in every sense of the word, you’re much better off paying an extra £20 per night and staying elsewhere.
Stayed 1 night in May 2021
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, room comfort, communication

Brilliant place

Really good place staff so friendly went out there way to make things easy
Stayed 1 night in Feb 2021
Verified

2/10 Terrible

Elena

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The facility did not match the stated standards on the photos.  It and was unsafe to stay there for my family, and we  had to leave immediately to keep our baby away from this place. On the photos it is brand new but in reality we found old apartment with mold, terrible odour of old facility (smell of cigarettes, alcohol and sweat), holes in the sofa when on the picture it is new. Furniture has yellowish, used and old color instead of white. We were shocked and left apartment straight away. Please avoid using this property to save your money. The information about the hotel is misleading and fraudulent. I have only one choice to start recommending people around me not to use Expedia anymore. Expedia did not organize investigation after passing my inquiry to customer support and find why the quality of the advertised hotel is misleading. The hotel declined to pay at least a part of the refund for their fraudulent information. Expedia did not support me in this situation.
Stayed 14 nights in Sep 2020
Verified

2/10 Terrible

Renato

Disliked: Cleanliness, room comfort

“Queimando o filme” da Hoteis.com!

Terrível! Imundo, quente, sem circulação de ar, mau cheiro etc. Impossível hospedagem em apartamento onde as janelas abrem para o meio da rua, onde os pedestres podem até bater a cabeça nelas, ou colocá-las para dentro do apartamento. Fiquei 3h na porta do prédio Com minha esposa e filhos, aguardando socorro do pessoal do Hotéis.com, e vi diversas pessoas que aparentavam nitidamente estarem alcoolizadas ou drogadas, pois andavam se balançando, falando muito alto sozinhas e até batendo várias vezes na própria cabeça, entrarem e saírem sem nenhuma senha ou controle, pois o prédio não tem portaria!!!! Um absurdo este estabelecimento estar cadastrado no Hoteis.com!!!
Stayed 2 nights in Aug 2020

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