The Alan

4.0 star property

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Photo gallery for The Alan

Lobby lounge
Lobby lounge
Exterior
Classic Double Double
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
18 Princess Street, Manchester, England, M1 4LG
  • Canal Street
    ‪4 min walk‬
  • Piccadilly Gardens
    ‪6 min walk‬
  • AO Arena
    ‪16 min walk‬
  • Manchester (MAN)
    ‪23 min drive‬

Room options

Classic

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Signature Deluxe

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Signature

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Classic Double Double

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Signature Suite

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

The Alan

Eco-certified hotel with a 24-hour front desk and a coffee shop
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
The Alan offers 137 accommodations with safes and designer toiletries. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available.
Our customers tell us they can't get enough of the comfortable beds at The Alan. During your stay, you're just a quick walk from Canal Street. Features include free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free WiFi (speed: 25+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests really like the accommodations for the comfy beds, spaciousness, and cleanliness
  • Just a 4-minute walk from Canal Street and 6 minutes by foot from Piccadilly Gardens
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include 3 meeting rooms and coworking spaces. The eco-certified The Alan also features multilingual staff, concierge services, and dry cleaning/laundry services. A complete renovation of The Alan was completed in January 2021.

This 4-star Manchester hotel is smoke free.

The hotel hosts a free manager's reception daily.
Drink at The Alan - Onsite lobby lounge. Guests can enjoy drinks at the bar.
Dine at The Alan - This restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, Czech, English, Greek, Italian, Polish, Portuguese, Romanian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 30 per day); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17 for adults and GBP 17 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Dine at The Alan
  • Drink at The Alan

Family friendly

  • Free cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Assistive listening devices
  • Hand-held showerhead
  • Handrails in stairways (91 centimetre high)
  • Height-adjustable showerhead
  • Lift (102 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay
  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 17.00 for adults and GBP 17.00 for children
  • Nearby parking fee: GBP 30 per day(525 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay, and PayPal
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arora Hotel
Princess St. Hotel previously Arora Hotel
Arora Manchester
Arora Manchester Hotel
Hotel Arora
Hotel Arora Manchester
Manchester Arora
Manchester Arora Hotel
Manchester Hotel Arora
Arora International Hotel Manchester
Manchester Arora International Hotel
Princess St. Hotel Manchester
Princess St. Hotel
Princess St. Manchester
Princess St.
Princess St. Hotel (previously Arora Manchester Hotel)
Arora Hotel Manchester
The Alan Hotel
Princess St Hotel
Princess St. Hotel
The Alan Manchester
The Alan Hotel Manchester

The Alan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 563 out of 1014 reviews
Rating 8 - Good. 256 out of 1014 reviews
Rating 6 - Okay. 122 out of 1014 reviews
Rating 4 - Poor. 47 out of 1014 reviews
Rating 2 - Terrible. 26 out of 1014 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Olivier

Stayed 3 nights in Feb 2025

10/10 Excellent

GRAEME

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is fabulous!
Stayed 1 night in Jan 2025

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel and location, upgrade too! Very happy, check in a wee bit longer because booked through an agent
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Lucy

Liked: Property conditions & facilities
Friendly staff and a lovely breakfast. However, a temperamental shower, lack of response to pre-visit messages and room not adequately serviced let the hotel down
Stayed 2 nights in Jan 2025

8/10 Good

Grace

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Charles, Meerbusch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little taste of tranquility in the heart of manc

The customer service was excellent. The hotel itself is lovely. The room was really beautiful and comfortable the only small issue we had was temperature control (the thermostat was a bit fiddly) and the water coming through the pipes from other rooms could be noisy at times but aside from that which wasn’t a major thing was fantastic. Breakfast was really good. The lifts however were not the best. One was out of order and the other was small so there were queues building up and they took a long time to arrive. Overall I would recommend this hotel as the suites are very luxurious. Comfy bed A+
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel good location will go yesterday
Stayed 2 nights in Jan 2025

8/10 Good

Avinash

Stayed 2 nights in Jan 2025

10/10 Excellent

matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Charlotte

Liked: Staff & service, room comfort

Gorgeous communal spaces but shabby hotel room

The stay was good. Staff were polite and helpful at check in, although they take and hold £50 during your stay which they release when you check out. It's not a problem but did take a few days to land back in my account and felt unnecessary. The downstairs area of the hotel is impeccable. It looks amazing and felt like a luxury hotel. The room however felt lacking. There were a lot of stains on the walls and it looked tired. The room was spacious with a large bathroom but in comparison to the foyer and bar/restaurant it did not meet the same standard by any means. I wouldnt write off coming here again but would most likely look elsewhere before rushing back.
Stayed 1 night in Jan 2025

4/10 Poor

Millie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Lack of attentiveness

My work organised for a voucher and a bottle of champagne to be put in my room. The champagne was put in my room but the £75 voucher was never put there. They never told me who the wine was from - I just assumed it came with my room. The cleaners also came into change our bed and smashed a mug, there was shards of glass next to the bed. I felt like I needed to go down and tell reception in case they thought it was me and charged me card. Reception knew nothing about it and had to get someone to change over the room again, with new mugs and removing the glass.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mishal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and friendly service
Stayed 2 nights in Jan 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely amazing!! Special thanks to Harmony!

My stay here over exceeded my expectations! Greeted by the wonderful Harmony, she made sure my stay was warm and that I was welcomed from the moment I walked through the doors until the moment I checked out. With friendly conversation and overall professionalism Harmony really took my stay to a 10 out of 10! As for the hotel and room just wow! Comfortable and aesthetically pleasing! Also I cannot stress how much of a difference it makes when there is a bath tub in the room :) Only issue I had was with contacting the front desk, the information given in the room did not work and I did have to google the main number and call through that but once I got through I was attended to immediately so it didn’t make any difference to how wonderful my stay was! Thank you :)
Stayed 1 night in Jan 2025

10/10 Excellent

Mike

Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Colin D

Really great hotel in a good location, staff could not have been nicer, looking forward to returning soon.
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were great and the place was comfortable and relaxed
Stayed 2 nights in Jan 2025

6/10 Okay

O

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, walking distance to central Manchester and more: shops, restaurants, trains! Fantastic breakfast and rooms as great as they come!
Stayed 1 night in Jan 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, walking distance to central Manchester and more: shops, restaurants, trains! Fantastic breakfast and rooms as great as they come!
Stayed 1 night in Jan 2025

6/10 Okay

Emma

Lovely property in the main areas I just found the room was rather dated and in need of a good clean. Bathroom was well cleaned in general but the shower head was in need of a good scrubbing
Stayed 2 nights in Jan 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025