Four Points Flex by Sheraton Newcastle

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Where to?

Dates

August 2025

September 2025

1 bedroom, in-room safe, desk, blackout curtains

Overview
Rooms
Location
Policies

Popular amenities

Air conditioning
Bar
24/7 front desk
Housekeeping
Free WiFi

Explore the area

15 Westgate Road, Newcastle-upon-Tyne, England, NE11SE

St. James' Park
‪9 min walk‬
Northumbria University
‪10 min walk‬
Quayside
‪13 min walk‬
Newcastle (NCL-Newcastle Intl.)
‪10 min drive‬

Room options

Efficient Double

Excellent

Sleeps 2
1 Double Bed

Standard Double Room

Sleeps 2
1 Double Bed

Standard Family

Sleeps 4
1 Double Bed

Similar properties

Pool
Free WiFi
Restaurant
Gym

for 1 room

includes taxes & fees

14 Aug - 15 Aug

About this property

Four Points Flex by Sheraton Newcastle

Hotel with a bar, near Quayside

Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Additionally, coffee/tea in a common area, conference space, and a 24-hour front desk are onsite.

Four Points Flex by Sheraton Newcastle offers 98 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch LED televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of Four Points Flex by Sheraton Newcastle's great location. During your stay, you're just a quick walk from Bigg Market. Enjoy features like free WiFi in public areas, plus a bar and a coffee shop/cafe.

Free WiFi
Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
Amenities include a front-desk safe, a meeting room, and conference space
Guests have great things to say about the helpful staff and the value of their stay
Within a 15-minute walk of St. James' Park and Quayside

There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 22 square feet (2 square meters) and includes conference space. Four Points Flex by Sheraton Newcastle also features coffee/tea in a common area, a front-desk safe, and a television in a common area.

This 3-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available

Food and drink

Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 11.95 for adults and GBP 6.95 for children
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas
Snack bar/deli

Things to do

TV in common areas

Family friendly

Snack bar/deli

Conveniences

24-hour front desk
Luggage storage
Safe at front desk

Guest services

Housekeeping (daily)

Business services

22 square feet of conference space
Meeting room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk

1 building
5 floors
Banquet hall
Built in 2012
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Shower
Towels provided

Entertainment

32-inch LED TV with digital channels

Food and drink

Coffee/tea maker
Electric kettle

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Iron/ironing board on request
Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Breakage deposit: GBP 20 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 11.95 for adults and GBP 6.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Sleeperz Newcastle

Newcastle Hotel Sleeperz

Newcastle Sleeperz

Newcastle Sleeperz Hotel

Sleeperz Hotel Newcastle

Sleeperz Newcastle

Sleeperz Newcastle Newcastle-upon-Tyne

Four Points Flex by Sheraton Newcastle Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

6/10 Okay

Shirin

Business traveller, Travelled with group

25 Apr 2025

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

The room was much smaller and very different than the picture on the website. The toilet and bathroom was tiny with sliding door that kept opening so no privacy when going to the bathroom if you are travelling with a companion. The general cleanliness was not bad, but you could see hair on the bed sheets. I won’t be returning to this hotel in my future visits.

Stayed 1 night in Apr 2025

6/10 Okay

Jake

Travelled with group

20 Apr 2025

Disliked: Cleanliness, staff & service, room comfort

Stayed 2 nights in Apr 2025

8/10 Good

simon

Travelled with partner

20 Apr 2025

Liked: Amenities

Room was very good, lots of space although booked a larger room. Bathroom a bit small. Very convenient for station and town centre.

Stayed 6 nights in Apr 2025

10/10 Excellent

sharron

Travelled with partner

16 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A lovely stay, very relaxed. Would definitely book again!

Stayed 1 night in Feb 2025

4/10 Poor

YIM KWAN

16 Apr 2025

Liked: Cleanliness, staff & service

Stayed 1 night in Apr 2025

10/10 Excellent

thomas

15 Apr 2025

Stayed 1 night in Apr 2025

8/10 Good

Alan

10 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2025

10/10 Excellent

Susan

Business traveller

10 Apr 2025

Liked: Amenities

Outstanding customer service from front desk to manager to breakfast to housekeeping best hotel ever

Stayed 2 nights in Apr 2025

10/10 Excellent

Gavin

Travelled with group

9 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Kim

Travelled with group

6 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a wonderful time the staff was so helpful, kind and thoughtful. It was like staying with family. Couldn't have been any better, thanks so much. Audrey and Mark the managers run a great staff. Even though the hotel was going through a renovation and name change from Sleeperz to Four Point Flex by Sheraton they made our stay comfortable and put us first and kept everything clean and tidy. We would like to thank all the staff members expecting Shannon, Ruben, Gabriel, Sebastian, Lauren, Michael, and Julie for making our week stay so welcoming. We will be back again some day. Love always from Victoria, B.C. Canada Kim and Janet

Stayed 7 nights in Mar 2025

8/10 Good

Alan

4 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Apr 2025

8/10 Good

JAMES

3 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice hotel, great location, terrible pillows, may as well have slept on a flannel

Stayed 1 night in Apr 2025

10/10 Excellent

Brian

3 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff and clean rooms. Walk to just about anywhere you need.

Stayed 1 night in Mar 2025

10/10 Excellent

Brian

3 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff and clean rooms. Walk to just about anywhere you need.

Stayed 1 night in Mar 2025

6/10 Okay

Gary

1 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

29 Mar 2025

Stayed 1 night in Dec 2024

10/10 Excellent

Munir

27 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

22 Mar 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Fredrique

19 Mar 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Travelled with group

19 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2025

8/10 Good

elaine

Travelled with family

18 Mar 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 3 nights in Mar 2025

10/10 Excellent

Abby

18 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

6/10 Okay

Kamil, Eyemouth

16 Mar 2025

Liked: Staff & service, amenities

Place it’s ok but for that’s price you can stay in betters hotels

Stayed 1 night in Mar 2025

6/10 Okay

Sheila

Travelled with partner

15 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our bed was really hard,, didn't sleep for 2 nights,, between that and constant trains going by,,had a "do not disturb" sign up on my door,,while in the shower,,was constantly door knocked by staff to put up a net curtain, they knew I wasn't happy,, about it,,but did they care ,,NO.

Stayed 2 nights in Mar 2025

10/10 Excellent

Anthony

12 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay again at Newcastle Sleeperz when we arrived we were informed the the room had just been refurbished but was not ready for us. The management were extremely sorry and offered us free drinks while we waited which wasn’t very long and gave us time to relax. Also supplied us with a free breakfast the next day, very hospitable. The room was in great condition with brand new curtains and extremely clean as always. Large comfortable bed and compact shower area with good air conditioning. Competitive price and right next to the station !! Well recommended

Stayed 1 night in Mar 2025