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Four Points Flex by Sheraton Newcastle

3.0 star property

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Photo gallery for Four Points Flex by Sheraton Newcastle

A modern lounge area with sofas and armchairs, a coffee table, and a TV mounted on the wall.
Lounge
In-room safe, desk, blackout curtains, iron/ironing board
Reception
Shower, free toiletries, hair dryer, towels

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
15 Westgate Road, Newcastle-upon-Tyne, England, NE11SE
  • Place, Newcastle-upon-Tyne Theatre Royal
    ‪7 min walk‬
  • Place, Chinatown
    ‪8 min walk‬
  • Place, Northumbria University
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Efficient Double

Efficient Double

Efficient Double

9.0 out of 10
Wonderful
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Four Points Flex by Sheraton Newcastle

Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Additionally, coffee/tea in a common area, conference space, and a 24-hour front desk are onsite.
Four Points Flex by Sheraton Newcastle offers 98 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch LED televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of Four Points Flex by Sheraton Newcastle's great location. During your stay, you're just a quick walk from Bigg Market. Enjoy features like free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a meeting room, and conference space
  • Guests have great things to say about the helpful staff and the value of their stay
  • Within a 15-minute walk of St. James' Park and Northumbria University
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 22 square feet (2 square meters) and includes conference space. Four Points Flex by Sheraton Newcastle also features multilingual staff, coffee/tea in a common area, and a front-desk safe.

This 3-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 22 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 13.95 for adults and GBP 7.95 for children
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Sleeperz Newcastle
Newcastle Hotel Sleeperz
Newcastle Sleeperz
Newcastle Sleeperz Hotel
Sleeperz Hotel Newcastle
Sleeperz Newcastle
Sleeperz Newcastle Newcastle-upon-Tyne

Four Points Flex by Sheraton Newcastle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 167 out of 302 reviews
Rating 8 - Good. 95 out of 302 reviews
Rating 6 - Okay. 27 out of 302 reviews
Rating 4 - Poor. 7 out of 302 reviews
Rating 2 - Terrible. 6 out of 302 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Beth

Liked: Cleanliness, property conditions & facilities
Staff was very friendly and location was great.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Howard

Liked: Cleanliness, amenities, property conditions & facilities
Nice tidy hotel perfect for a match night trip to Newcastle.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities
Great stay as always - friendly staff, good service and clean rooms
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities
Pleasantly surprised, great budget option for a stay in Newcastle!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service
A comfortable room excellent staff very friendly and helpful
Stayed 3 nights in Feb 2026
Verified

8/10 Good

C

Liked: Cleanliness, staff & service, amenities
great location thanks
Stayed 1 night in Nov 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Was very central and close to railway station
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Clean rooms, modern fittings, great staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

courtney

Liked: Cleanliness, staff & service, amenities
Great room great value for money
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, staff were outstanding. Location is fantastic, next to train station and short walking distance to both the city centre and Quayside
Stayed 2 nights in Jan 2026
Verified

8/10 Good

N

Liked: Cleanliness, staff & service, amenities
Great team working reception, Close to station, Comfortable room
Stayed 1 night in Dec 2025
Verified

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities
Great location. Clean room.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

kirsten

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, plenty of plug sockets and large mirror. Good size bathroom and lots of towels. Everything is excellent in this hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

kirsten

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room and had everything needed - lots of plug sockets all in the right places needed.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable basic hotel in excellent location close to station and town centre.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Excellent price, perfect location with the train station about 2 mins away. Luggage storage was handled easily and staff were great. Generally we found it to be ideal for a family of four. Negative: Breakfast seemed pricey bit theres ample other options locally
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

DOMINIC

Liked: Cleanliness, staff & service, amenities
Nice staff, quiet room, convenient for the train station as we had a very early departure
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities
Very clean, staff were very accommodating and polite. Lovely dinning area and bar. Definitely stay again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kayla

Liked: Cleanliness, amenities
Room was clean and nice and staff that was on Friday 28/11/25 where lovely and also the bed was so comfy
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great city hotel

Great hotel, great location, friendly staff and facilities were top notch
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Nice clean hotel in a great location.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely stay, very friendly staff
Stayed 1 night in May 2025
Verified

10/10 Excellent

Dolores

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless, excellent location, courteous staff, luggage storage facility
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

J K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great small hotel in central Newcastle.

Great staff, cosy clean room.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Adele

Liked: Cleanliness, staff & service
Great location in Newcastle and near to the train station and Utilita arena which was the reason for our overnight stay. Our room was ideal for the night - clean, comfortable, well furnished with a very good shower.
Stayed 1 night in Dec 2025

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