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Four Points Flex by Sheraton Newcastle

3.0 star property

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Photo gallery for Four Points Flex by Sheraton Newcastle

A modern lounge area with sofas and armchairs, a coffee table, and a TV mounted on the wall.
A modern restaurant interior with wooden tables and black upholstered booths, framed artwork on the walls, and pendant lighting.
A modern reception area with a wooden reception desk, multiple seating areas, and a sign indicating 'NEWCASTLE WESTGATE ROAD'.
A bar area with a black and white patterned wall, wooden shelves with liquor bottles, and pendant lights.
A hotel room with a bed, a chair, a small table, a lamp, and two framed pictures on the wall.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
15 Westgate Road, Newcastle-upon-Tyne, England, NE11SE
  • Place, Bigg Market
    ‪3 min walk‬
  • Place, Chinatown
    ‪8 min walk‬
  • Place, Northumbria University
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, a nightstand, a lamp, a window with curtains, and two framed pictures on the wall.

Standard Room, 1 Double Bed

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, 1 Double Bed

A modern hotel room with a large bed, a desk, and a window with curtains. There are two framed pictures on the wall and a lamp on the nightstand.

Room, 1 Double Bed

9.0 out of 10
Wonderful
(45 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room, 1 Double Bed

A hotel room with a large bed, a desk, a chair, a bunk bed, and two framed pictures on the wall.

Family Room, 1 Double Bed

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

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Exterior
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4.5 out of 5, Wonderful, 1,000 reviews
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includes taxes & fees
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About this property

Four Points Flex by Sheraton Newcastle

Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Additionally, coffee/tea in a common area, conference space, and a 24-hour front desk are onsite.
Four Points Flex by Sheraton Newcastle offers 98 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch LED televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of Four Points Flex by Sheraton Newcastle's great location. During your stay, you're just a quick walk from Bigg Market. Enjoy features like free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a meeting room, and conference space
  • Guests have great things to say about the value of their stay and the helpful staff
  • Within a 15-minute walk of St. James' Park and Quayside
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 22 square feet (2 square meters) and includes conference space. Four Points Flex by Sheraton Newcastle also features multilingual staff, coffee/tea in a common area, and a front-desk safe.

This 3-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 22 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 13.95 for adults and GBP 7.95 for children
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Sleeperz Newcastle
Newcastle Hotel Sleeperz
Newcastle Sleeperz
Newcastle Sleeperz Hotel
Sleeperz Hotel Newcastle
Sleeperz Newcastle
Sleeperz Newcastle Newcastle-upon-Tyne

Four Points Flex by Sheraton Newcastle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 174 out of 315 reviews
Rating 8 - Good. 98 out of 315 reviews
Rating 6 - Okay. 29 out of 315 reviews
Rating 4 - Poor. 7 out of 315 reviews
Rating 2 - Terrible. 7 out of 315 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel staff helpful very clean easy to find from train station
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, perfect location, wonderful front of house team
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, great location, comfortable and clean.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location have stayed here a few times before very handy for the Utilita Arena.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Polly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was fair, everything else was excellent.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sammi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, night bright room. Very reasonable price, will stay again :)
Stayed 1 night in Mar 2026
Verified

8/10 Good

Beth

Liked: Cleanliness, property conditions & facilities
Staff was very friendly and location was great.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms cleaned daily, staff on reception 24/7
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room friendly staff and polite near to all amenities
Stayed 3 nights in Mar 2026
Verified

8/10 Good

G L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to central station. Clean rooms with all the usual amenities required for a short stay.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities
Great stay as always - friendly staff, good service and clean rooms
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Howard

Liked: Cleanliness, amenities, property conditions & facilities
Nice tidy hotel perfect for a match night trip to Newcastle.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities
Pleasantly surprised, great budget option for a stay in Newcastle!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service
A comfortable room excellent staff very friendly and helpful
Stayed 3 nights in Feb 2026
Verified

8/10 Good

C

Liked: Cleanliness, staff & service, amenities
great location thanks
Stayed 1 night in Nov 2025
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean but missing that extra sparkle, finger smudges etc Staff very friendly and helpful Breakfast good
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect. It was clean and the staff was very kind. My only complaint was the design of the shower. Other than that it was a wonderful hotel!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Clean rooms, modern fittings, great staff
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Was very central and close to railway station
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

courtney

Liked: Cleanliness, staff & service, amenities
Great room great value for money
Stayed 1 night in Dec 2025
Verified

8/10 Good

Trevor

Liked: Cleanliness
Ideal for 1-2 nights. Close to station. Modern.
Stayed 1 night in Apr 2026
Verified

8/10 Good

N

Liked: Cleanliness, staff & service, amenities
Great team working reception, Close to station, Comfortable room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, staff were outstanding. Location is fantastic, next to train station and short walking distance to both the city centre and Quayside
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities
Great location. Clean room.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable basic hotel in excellent location close to station and town centre.
Stayed 4 nights in Oct 2025

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