Grey Street Hotel

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Where to?

Dates

August 2025

September 2025

Daily full breakfast (GBP 15 per person)

Couples treatment room(s), body treatments, hot stone massages

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Spa
Air conditioning
Room service
Bar
24/7 front desk

Explore the area

2-12 Grey Street, Newcastle-upon-Tyne, England, NE1 6EE

Castle Keep
‪3 min walk‬
St. James' Park
‪9 min walk‬
Quayside
‪10 min walk‬
Newcastle (NCL-Newcastle Intl.)
‪10 min drive‬

Room options

Premium bedding, in-room safe, individually decorated, desk

Standard Twin Room

Wonderful

20 sq m
Sleeps 3
2 Twin Beds

Deluxe Twin Room

Excellent

28 sq m
Sleeps 3
2 Twin Beds

Deluxe Double Room

Exceptional

28 sq m
Sleeps 3
1 King Bed

Junior Suite

Excellent

33 sq m
Sleeps 2
1 King Bed

Standard Double Room

Excellent

20 sq m
Sleeps 3
1 Double Bed

Similar properties

Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Pet-friendly
Free WiFi
Breakfast available
Bar

for 1 room

includes taxes & fees

19 Aug - 20 Aug

About this property

Grey Street Hotel

Eco-certified hotel with a full-service spa and a 24-hour front desk

This smoke-free hotel features a full-service spa, a bar/lounge, and massage/treatment rooms. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.

Grey Street Hotel offers 49 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually decorated. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is open select days.

The breakfast at Grey Street Hotel gets high marks from our customers. During your stay, you're just a quick walk from Bigg Market. Enjoy features like free WiFi in public areas, plus a full-service spa and a bar. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Relax with a drink at the lobby lounge
Full breakfast served weekends for a fee
Indulge with hot stone massages, body scrubs, or reflexology at the spa
Services include dry cleaning/laundry, a concierge, and luggage storage
Guests really like the accommodations for the cleanliness and comfy beds
Just a 3-minute walk from Castle Keep and 7 minutes by foot from Tyne Bridge
Dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls

Grey Street Hotel offers its guests a full-service spa. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The eco-certified Grey Street Hotel also features a terrace, concierge services, and laundry facilities.

This 3.5-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekends from 8:00 AM and 10:30 AM.

Monument Bar - Onsite lobby lounge.

Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Polish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available

Food and drink

Weekend full breakfast available 8:00 AM to 10:30 AM for a fee: GBP 15 for adults and GBP 7.50 for children
A bar/lounge

Restaurants on site

Monument Bar

Things to do

Full-service spa

Family friendly

Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)

Outdoors

Terrace

Full-service spa

3 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Reflexology
Spa open select days

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Banquet hall
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Limited room service

Air conditioning
Connecting rooms available
Desk
Heating
Individual decor
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between December 24 and December 26.

The property is closed: Christmas Eve and Christmas Day.

The following facilities are closed on Monday, Tuesday, and Sunday:

Full-service spa

Access methods

Staffed front desk

Pets

Pets: GBP 20.00 per pet, per night
Only dogs are allowed
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 35.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 15 for adults and GBP 7.5 for children
Pet fee: GBP 20.00 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GBP 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grey Street Hotel Hotel

Grey Street Hotel Newcastle-upon-Tyne

Grey Street Newcastle-upon-Tyne

Grey Street Hotel Newcastle-upon-Tyne

Grey Street Hotel Hotel Newcastle-upon-Tyne

Grey Street Hotel Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

6/10 Okay

Michael

6 May 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

The layout of the room wasn’t great. Toilet upstairs and bedroom downstairs

Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

5 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

3 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

8/10 Good

Lisa

3 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

10/10 Excellent

Stanley

Business traveller

1 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Central location and standard of service.

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family

1 May 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Rich

Business traveller

30 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

6/10 Okay

Paul

30 Apr 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Barry

Business traveller

29 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Graham

29 Apr 2025

Stayed 2 nights in Apr 2025

10/10 Excellent

Justine

Travelled with family

28 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff at this property were so friendly and helpful, two girls iin particular on the front desk( Alisha and Becky) were absolutely lovely with my young daughter and we will definitely be returning to this lovely hotel!

Stayed 2 nights in Apr 2025

10/10 Excellent

James

Travelled with group

28 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Great location and very happy with the service and price.

Stayed 2 nights in Apr 2025

10/10 Excellent

Stacey

28 Apr 2025

Stayed 2 nights in Apr 2025

10/10 Excellent

Jon

Travelled with family

22 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Georgia

Travelled with family

21 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent hotel fantastic service lovely friendly helpful staff always have a great experience here comfortable spacious rooms very clean would highly recommended booking here ⭐️⭐️⭐️⭐️⭐️

Stayed 2 nights in Apr 2025

10/10 Excellent

Jayne

Travelled with partner

21 Apr 2025

Liked: Amenities

The hotel is in a fabulous location. We stayed in a junior suite which was really nice, plenty of room but still warm and cosy. The breakfasts were excellent. Thank you to all the staff. Everyone was genuinely friendly, helpful and welcoming. Nothing to do with the hotel but a little tip - Dean street car park is a couple of minutes walk (found this car park a bit pricey compared to others and a bit difficult to work out the pay machine).

Stayed 2 nights in Apr 2025

8/10 Good

John

Travelled with partner

17 Apr 2025

Liked: Amenities, property conditions & facilities

Very friendly and helpful staff.

Stayed 2 nights in Apr 2025

10/10 Excellent

David

17 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The rooms were clean and tidy. The staff were very friendly and helpful.

Stayed 1 night in Apr 2025

10/10 Excellent

Coral

Travelled with group

16 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Perfect location for a weekend trip. Easy walking distance to the train station and shopping area and the rooms very comfortable Highly recommend

Stayed 3 nights in Apr 2025

10/10 Excellent

Alan

14 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grey street Hotel Newcastle

Fantastc bijou hotel right in the heart of Newcastle. Would give the aazing staff 15 out of 10 if posdible

Stayed 2 nights in Apr 2025

8/10 Good

Karen

14 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely property a short distance from the centre and the river. Easy check in and lovely to have a bath in my room. Only negatives: one of the reception desk staff when I tried to order a drink was a little off and also as it is an old building, the floorboards are very squeaky. Listening to the couple above having special time was not really what I ordered.

Stayed 2 nights in Apr 2025