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Motel One Newcastle

3.5 star property

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Photo gallery for Motel One Newcastle

Lobby lounge
Property entrance
Reception
Lobby lounge
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar
  • 24/7 front desk

Explore the area

View in a map
15 25 High Bridge, Newcastle-upon-Tyne, England, NE1 1EW
  • Place, Bigg Market
    ‪1 min walk‬
  • Place, Newcastle-upon-Tyne Theatre Royal
    ‪3 min walk‬
  • Place, Northumbria University
    ‪6 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬

Room options

View all photos for Room (THE ONE)

Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Room (THE ONE)

8.8 out of 10
Excellent
(26 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

Room (SPECIAL ONE)

  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

Room (THE ONE with view)

  • Sleeps 2
  • 1 King Bed

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About this property

Motel One Newcastle

Hotel with a bar, near Quayside
Along with a bar/lounge, this smoke-free hotel has a 24-hour front desk and express check-out. WiFi in public areas is free. Other amenities include tour/ticket assistance and multilingual staff assistance. Housekeeping is available once per stay.
Motel One Newcastle offers 222 accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Motel One Newcastle's great location gets high marks from our customers. During your stay, you're just a quick walk from Bigg Market. You'll find features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Relax with a drink at the lobby lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a multilingual staff, an elevator, and a terrace
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of St. James' Park and Quayside
  • Pets welcome for a fee (restrictions apply)
As a guest of Motel One Newcastle, you'll find a terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Motel One Newcastle also features express check-out and an elevator.

This 3.5-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
One Lounge - Onsite lobby lounge.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 13.90 per person
  • A bar/lounge

Restaurants on site

  • One Lounge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 5 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 13.90 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Motel One Newcastle Hotel Newcastle-upon-Tyne
Motel One Newcastle Hotel
Motel One Newcastle Newcastle-upon-Tyne
Motel One Newcastle
Motel One Newcastle Hotel
Motel One Newcastle Newcastle-upon-Tyne
Motel One Newcastle Hotel Newcastle-upon-Tyne

Motel One Newcastle Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 670 out of 1000 reviews
Rating 8 - Good. 226 out of 1000 reviews
Rating 6 - Okay. 70 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

neil

Liked: Cleanliness, staff & service, amenities
Very friendly staff, room was spotless and fit for purpose
Stayed 1 night in Nov 2025

6/10 Okay

Marco

Business traveller
Liked: Cleanliness
The hot water wouldn't keep up, turning cold after a minute or so. The staff were aware and said that it had to do with the actual position of the tap, but to no avail. The AC also didn't work properly and the room was quite hot. The AC even though it said 10°C it was nowhere close that setting. Very limited toiletries, only wash gel and shower/shampoo. No cups or anything.
Stayed 3 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Never a problem. Staff alway very helpful
Stayed 1 night in Oct 2025

6/10 Okay

Alison

Liked: Cleanliness, staff & service
Room quite compact, however it was clean. Stained beakers rather than cups, not really my liking. Breakfast option pretty poor.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025

10/10 Excellent

R

Great staff and location. Room is fine - clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Edith

Stayed 1 night in Oct 2025

10/10 Excellent

wendy

Stayed 1 night in Oct 2025

10/10 Excellent

ADAM

Liked: Cleanliness, staff & service, amenities
Great location. Nice clean room.
Stayed 1 night in Oct 2025

10/10 Excellent

Gav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Jason

Liked: Staff & service
Disliked: Room comfort
It was our 25 year wedding Anniversary and we were given a room with two single beds which was listed as a king size bedroom. Hairs on the bed and the room was really poor. Wired dangling down from the Television, Decor in the bedroom was wood chip. The foyer was superb but when you went to the bedroom that was a different story. Lady on the desk (forgot her name) was outstanding and gave us recommendation's of where to eat.
Stayed 1 night in Oct 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jill

Stayed 1 night in Oct 2025

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location, Hotel was really clean and spotless. The breakfast was amazing with plenty of choice. The shower in our room was not very powerful which was the only let down.
Stayed 1 night in Oct 2025

10/10 Excellent

Katie

Stayed 1 night in Sep 2025

10/10 Excellent

Flora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were great breakfast was lovely room clean
Stayed 3 nights in Oct 2025

6/10 Okay

Thomas

Stayed 1 night in Oct 2025

4/10 Poor

Julie

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ideal location, comfy bed, tv in room not great
Stayed 1 night in Oct 2025

10/10 Excellent

Marisa

Stayed 1 night in Oct 2025

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities
Great value, check in early, check out late - right in middle of city centre and only short walk from all transport facilities
Stayed 1 night in Oct 2025

8/10 Good

Barry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and helpful staff. Very well situated
Stayed 1 night in Oct 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service
Great staff rooms were cold. Great central location
Stayed 3 nights in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does what it says on the tin as usual quality through out the stay
Stayed 1 night in Oct 2025

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