Motel One Newcastle

3.5 star property

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Photo gallery for Motel One Newcastle

Lobby lounge
Reception
Terrace/patio
Property entrance
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar
  • 24/7 front desk

Explore the area

View in a map
15 25 High Bridge, Newcastle-upon-Tyne, England, NE1 1EW
  • Place, Newcastle-upon-Tyne St. Nicholas' Cathedral
    ‪2 min walk‬
  • Place, Newcastle-upon-Tyne Theatre Royal
    ‪3 min walk‬
  • Place, Northumbria University
    ‪6 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬

Room options

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(56 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(25 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Single Room

  • Sleeps 1
  • 1 Single Bed

Room, 1 King Bed View

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Premier Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Motel One Newcastle

Hotel with a bar, near Quayside
Along with a bar/lounge, this smoke-free hotel has a 24-hour front desk and express check-out. WiFi in public areas is free. Other amenities include tour/ticket assistance and multilingual staff assistance. Housekeeping is available once per stay.
Motel One Newcastle offers 222 accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Motel One Newcastle's great location gets high marks from our customers. During your stay, you're just a quick walk from Grey Street. You'll find features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Relax with a drink at the lobby lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a multilingual staff, an elevator, and a terrace
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of St. James' Park and Quayside
  • Pets welcome for a fee (restrictions apply)
As a guest of Motel One Newcastle, you'll find a terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Motel One Newcastle also features express check-out and an elevator.

This 3.5-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
One Lounge - Onsite lobby lounge.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 13.90 per person
  • A bar/lounge

Restaurants on site

  • One Lounge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 5 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 13.90 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Motel One Newcastle Hotel Newcastle-upon-Tyne
Motel One Newcastle Hotel
Motel One Newcastle Newcastle-upon-Tyne
Motel One Newcastle
Motel One Newcastle Hotel
Motel One Newcastle Newcastle-upon-Tyne
Motel One Newcastle Hotel Newcastle-upon-Tyne

Motel One Newcastle Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 674 out of 1001 reviews
Rating 8 - Good. 223 out of 1001 reviews
Rating 6 - Okay. 69 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast buffet was good. Great location. Great pillows. Enough towels.
Stayed 2 nights in Sep 2025

8/10 Good

Iris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops nearby, restaurants, great location
Stayed 1 night in Sep 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and very nice lobby area. Room was standard small but not too small room I would expect in the heart of a european city.
Stayed 2 nights in Sep 2025

6/10 Okay

Luke

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Catherine

Stayed 3 nights in Sep 2025

8/10 Good

Catherine

Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Stayed 1 night in Sep 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy camper

The hotel is in a great location. I came down for the great north run and it had great options for food in the immediate vicinity. Where i parked was only a 10 minute walk away. The hotel itself is lovely. Lobby area is beautiful and i found the rooms comfortable and not too hot. I can never sleep the night before i run an event but when i did get to sleep it was a pleasant nights sleep. My room was outside the stairwell and which was occasionnaly noisy but nothing to complain about. TV was a bit hit or miss if it wanted to work or not. Would happilly stay again if in the area.
Stayed 1 night in Sep 2025

8/10 Good

Chris

Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Christopher, Weston Super Mare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really good stay at Motel One Newcastle. Booking and check-in were simple and the team on reception were friendly and professional. My room was easy to find, very clean and tidy, with a comfortable bed and a well laid out bathroom. I liked that I could decide about breakfast later. When I did have it, it was a straightforward continental spread but with plenty of choice – breads, meats, cheese, yogurt, fruit, even soft-boiled eggs. The location was great, just a short walk from Monument Metro, and there are good places to eat nearby – I found a nice spot at Cote. The hotel itself was fairly busy with a mix of tourists and business travellers, but it always felt comfortable and the staff were friendly and helpful. For the price, it felt like really good value and I’d happily stay again – probably my first choice when I’m next in Newcastle.
Stayed 1 night in Sep 2025

8/10 Good

K

Stayed 1 night in Aug 2025

8/10 Good

Chris

Stayed 1 night in Aug 2025

10/10 Excellent

Stuart

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect

Perfect one night stay
Stayed 1 night in Aug 2025

10/10 Excellent

Helen

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent hotel in a brilliant location
Stayed 1 night in Aug 2025

10/10 Excellent

Fiona

Stayed 1 night in Aug 2025

10/10 Excellent

Celia

Travelled with group
Liked: Cleanliness, staff & service

Great place to stay!

Good location, beautiful building, friendly & helpful staff, great bar area, clean and comfy rooms
Stayed 1 night in Aug 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Arlene

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel comfy and nice staff polite and friendly Great value for money
Stayed 1 night in Aug 2025

8/10 Good

Sandra

Stayed 3 nights in Aug 2025

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025