Royal Station Hotel

VIP Access

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Where to?

Dates

June 2025

July 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Room service
Bar

Explore the area

Neville Street, Newcastle-upon-Tyne, England, NE1 5DH

St. James' Park
‪9 min walk‬
The Glasshouse
‪10 min walk‬
Quayside
‪16 min walk‬
Newcastle (NCL-Newcastle Intl.)
‪10 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Twin Room

Very good

Sleeps 2
2 Twin Beds

Small Double Room

Very good

Sleeps 2
1 Double Bed

Superior Double Room

Exceptional

Sleeps 2
1 Double Bed

Standard Double Room

Very good

Sleeps 2
1 Double Bed

Superior Twin Room

Very good

Sleeps 4
2 Double Beds

Single Room

Very good

Sleeps 1
1 Twin Bed

Triple Room

Good

Sleeps 3
1 Twin Bed and 1 Double Bed

Similar properties

Free WiFi
Restaurant
Gym
Breakfast available

for 1 room

includes taxes & fees

5 Jul - 6 Jul

About this property

Royal Station Hotel

Eco-certified hotel with a fitness center and a sauna

This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking.

Royal Station Hotel offers 145 accommodations with safes and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Our customers tell us they can't get enough of Royal Station Hotel's great location. During your stay, you're just a quick walk from Bigg Market. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
Self parking available for a fee
Take a swim in the indoor pool
Services include dry cleaning/laundry, a concierge, and luggage storage
Onsite recreation includes a gym, a steam room, and a sauna
Guests really like the accommodations for the cleanliness, spaciousness, and comfy beds
Within a 15-minute walk of St. James' Park and Northumbria University

Royal Station Hotel offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The eco-certified Royal Station Hotel also features concierge services, dry cleaning/laundry services, and room service (during limited hours). You'll have access to the indoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.

Empire Bistro - Onsite restaurant.

Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Polish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
24-hour offsite parking (GBP 17 per day)
Uncovered parking on site (GBP 20 per day)
Limited on-site parking
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 14.95 to 14.95 for adults and GBP 10.95 to 14.95 for children
A bar/lounge
A restaurant

Restaurants on site

Empire Bistro

Things to do

Gym
Indoor pool
Indoor pool (guest access)
Sauna
Steam room

Family friendly

In-room refrigerator
Indoor pool

Conveniences

24-hour front desk
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)

Business services

Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

4 floors
Reception hall
Smoke-free property

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

Flat-screen TV with digital channels

Food and drink

Electric kettle
Limited room service
Refrigerator
Tea bags/instant coffee

Desk
Iron/ironing board
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:

Fitness facilities
Sauna
Swimming pool

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 14.95 to 14.95 for adults, and GBP 10.95 to 14.95 for children
Uncovered self parking fee: GBP 20 per day
Nearby parking fee: GBP 17.00 per day (open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Parties and events are allowed on site

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Royal Station Hotel Hotel

Royal Station Hotel Newcastle-upon-Tyne

Royal Station Newcastle-upon-Tyne

Royal Station Hotel Hotel Newcastle-upon-Tyne

Royal Station Hotel Reviews

8.2

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

8/10 Good

Kevin

Travelled with family

23 Mar 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Disgusting

We’ve never stayed in a noisier room. The carpet was disgusting as were the walls drapes. Bathroom was in ruff shape.Bed wasn’t in terrible condition. The noise from downstairs kept us awake most the night

Stayed 1 night in Mar 2025

10/10 Excellent

Chatriona

Travelled with group

22 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Comfortable stay

Stayed 1 night in Mar 2025

8/10 Good

Peter

Travelled with family

21 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

8/10 Good

David

21 Mar 2025

Liked: Staff & service

Staff are helpful and knowledgeable. Rooms a bit dated but given age it still offers a good charmed stay. One issue I did find was room was still warm after turning radiator low. South facing window means sun early but no major issue. Noise is minimal even tho station is just a short distance. Used leisure facility and would advise wet shoes as changing is up stairs for pool and fitness, with pool downstairs. Overall would recommend the hotel.

Stayed 3 nights in Mar 2025

8/10 Good

Simon

Business traveller

20 Mar 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 2 nights in Mar 2025

8/10 Good

Kazu, Dartford

20 Mar 2025

Liked: Cleanliness, staff & service, amenities

Conveniently next to the railway station and short walk from the office I was visiting. No indication of any VIP offers nor upgrade offers which seemed strange when Expedia mentioned. Room looked tired and no double glazing windows although room was warm and tidy enough. Overall fine for short stay.

Stayed 3 nights in Mar 2025

4/10 Poor

Steven

Travelled with partner, Travelled with group

20 Mar 2025

Liked: Cleanliness, amenities, property conditions & facilities

The property is clean tidy and value for money and would have been given 5 star rating however. Due to an error at the hotel I was charged twice for early checkin and parking on two seperate cards this was sorted promptly so wasn't a huge issue. But since we got home we have been charged for the room again which is now pending and made the money unavailable in my bank balance. When I called I was told it may take 5 days to sort out due again to some sort of error. In this time I am unable to use my own money which is ridiculous and wrong. No compensation offered in anyway shape or form and they weren't very sympathetic of the situation dispute it being the second time and their fault. Very disappointed in the service provided and wouldn't recommend for this reason.

Stayed 1 night in Mar 2025

2/10 Terrible

Renata

20 Mar 2025

Stayed 1 night in Feb 2025

8/10 Good

Anne

Travelled with partner

20 Mar 2025

Liked: Staff & service

The upgrade to a superior room only difference was size light in bathroom took a while to come on and carpet was stained inside of window was not cleaned

Stayed 1 night in Mar 2025

10/10 Excellent

John

19 Mar 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Charles

Business traveller

18 Mar 2025

Liked: Cleanliness, staff & service, amenities

newly refurbished old hotel

Stayed 1 night in Mar 2025

6/10 Okay

Christopher

Travelled with group

18 Mar 2025

Liked: Staff & service

One night, leisure stay.

Very central (of course), good customer service. A little tired in spots which isn't unusual for a period property like this. The twin room was in my opinion in need of some renovation and was very warm (heating stuck on). The walls also appeared quite thin which was unfortunate for us having nosy neighbours. Overall decent value for money though, so can't complain too much.

Stayed 1 night in Mar 2025

6/10 Okay

SARAH

Travelled with partner

18 Mar 2025

Liked: Cleanliness, staff & service, amenities

The hotel is amazing to go into, great architecture and looks good. However to access our room we had to use stairs ( which we were warned about). The room was lovely, but we were a little confused by the earplugs issued by the hotel. The curtain had fallen off the railing at the first ring so wasn't fully close able . We reported this to reception and they sent up someone who shut it to the best of their abilities. The earplugs became invaluable as we settled down to sleep. The noise of sirens, and drunks permeated through the room and then about 3am there was a loud crash as the mirror came loose from one side and hit the desk. Again we reported this to reception the next morning. If we didn't have these issues with noise and mirrors waking us up, it would have been a great stay. The breakfast in the morning was really good and the staff amazing!

Stayed 1 night in Mar 2025

6/10 Okay

Louise

16 Mar 2025

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Stay

The hotel was not like the pictures. The place was tired and needs a refresh.

Stayed 2 nights in Mar 2025

4/10 Poor

Joely

16 Mar 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Our room had blistering paint on the ceiling, black mold throughout the bathroom, a non-functioning air conditioner and refrigerator. Overall, the staff was friendly, and I’m sure that there are nice rooms, but be warned that if you are staying anywhere between rooms 218 and 245, it will not be up to par. The “spa” area is a joke at best. The sauna was cold, the jacuzzi was out of order, and the facilities are filthy. I would not recommend staying at the Royal Station Hotel. Visit the restauraunt however! Our servers Liz and Leon were lovely.

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller

14 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value

First time at this hotel, excellent value for a hotel so close to the railway station. Amazing original features throughout the building,

Stayed 1 night in Mar 2025

10/10 Excellent

muk

Business traveller

14 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location and Comfort spacious room.

really like the location and the facilities, the gym and steamed and sauna room were defo a plus!

Stayed 3 nights in Mar 2025

2/10 Terrible

Paul

13 Mar 2025

Stayed 2 nights in Feb 2025

6/10 Okay

Usha

Business traveller

13 Mar 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

It’s not clean but the location is a only plus

Stayed 1 night in Mar 2025

10/10 Excellent

Tanya

Travelled with family

13 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel real character to it. Great price.. the leisure part of the hotel was really loved by my 8 year old

Stayed 2 nights in Mar 2025

8/10 Good

Neil

13 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and friendly staff

Stayed 2 nights in Mar 2025

8/10 Good

Pauline

12 Mar 2025

Stayed 2 nights in Mar 2025

10/10 Excellent

Ken

12 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Location

I was happy with my overnight here. It's was super handy to be right beside the train station since I was in and out by train. It had everything you need. The room was a little run down with very worn carpets but that's not the end of the world. The only thing that was less than stellar was the beds. I had two single beds and one had a very very thin and uncomfortable mattress. Thankfully the other one was normal.

Stayed 1 night in Mar 2025

6/10 Okay

Rhona

12 Mar 2025

Close to the station & great for getting into the shops/cinemas etc

Stayed 1 night in Mar 2025

6/10 Okay

Claire

11 Mar 2025

Liked: Staff & service

Tired rooms

Booked a last minute getaway. Our room was exceptionally hot, (despite the March visit) had an ask for a fan for the room as not provided. Did feel like this was an inconvenience for the staff. Room decor was tired in need of refurbishment and a good clean. Items put in the very small wardrobe came out dusty! However was a convenient location for city centre and train station.

Stayed 2 nights in Mar 2025