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Royal Station Hotel

3.0 star property
VIP Access

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Photo gallery for Royal Station Hotel

Breakfast, lunch and dinner served
Property video
Front of property – evening/night
Indoor pool
Triple Room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Parking available

Explore the area

View in a map
Neville Street, Newcastle-upon-Tyne, England, NE1 5DH
  • Place, Newcastle-upon-Tyne Theatre Royal
    ‪6 min walk‬
  • Place, St. James' Park
    ‪9 min walk‬
  • Place, Northumbria University
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.2 out of 10
Very good
(45 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room

Small Double Room

Small Double Room

8.4 out of 10
Very good
(36 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

8.2 out of 10
Very good
(28 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

7.6 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Triple Room

Triple Room

7.0 out of 10
Good
(11 reviews)
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.6 out of 10
Exceptional
(17 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

7.8 out of 10
Good
(20 reviews)
  • Sleeps 2
  • 2 Single Beds

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About this property

Royal Station Hotel

Hotel with a sauna, near St. James' Park
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking.
Royal Station Hotel offers 145 accommodations with safes and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Our customers tell us they can't get enough of Royal Station Hotel's great location. During your stay, you're just a quick walk from Bigg Market. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests really like the accommodations for the comfy beds, cleanliness, and spaciousness
  • Within a 15-minute walk of St. James' Park and Northumbria University
Royal Station Hotel offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The business-friendly Royal Station Hotel also features concierge services, dry cleaning/laundry services, and room service (during limited hours). You'll have access to the indoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.
Empire Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Tickets - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 17 per day)
  • Uncovered parking on site (GBP 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 14.95 to 14.95 for adults and GBP 10.95 to 14.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Empire Restaurant
  • Tickets

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14.95 to 14.95 for adults, and GBP 10.95 to 14.95 for children
  • Uncovered self parking fee: GBP 20 per day
  • Nearby parking fee: GBP 17.00 per day (open 24 hours)
  • Pool fee: GBP 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Royal Station Hotel Hotel
Royal Station Hotel Newcastle-upon-Tyne
Royal Station Newcastle-upon-Tyne
Royal Station Hotel Hotel Newcastle-upon-Tyne

Royal Station Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 743 out of 1643 reviews
Rating 8 - Good. 505 out of 1643 reviews
Rating 6 - Okay. 226 out of 1643 reviews
Rating 4 - Poor. 107 out of 1643 reviews
Rating 2 - Terrible. 62 out of 1643 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Teresa

Travelled with family
Liked: Staff & service, room comfort
The location was great for us as we arrived by train and was easy to get around. Room was good, a little dated (but typical for a historic hotel) hadn't been hoovered on arrival or in the 3 days we were there. Reasonable price for room only but breakfast was easily done with fridge supplied in the room, or easy to pop out somewhere close for dining. I didnt mind the £5 payment to use the gym, pool, sauna and really enjoyed the plunge pool. Resturant was good and reasonably priced and staff were very really good throughout . I would stay again
Stayed 3 nights in Sep 2025

10/10 Excellent

kevin

Stayed 1 night in Sep 2025

4/10 Poor

Dean

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Bob

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible, we paid over £200 and got a dirty room which was dated, dark, musty, dusty, full of dated furniture which was marked. The windows were fiithy and looked out onto a corrugated roof. It was extremely noisy which didn't abate until 3am. We discovered breakfast wasn't included and was an extra £15 each and access to the pool cost another £5 each. The duty manager agreed with all our points but couldn't offer any discount due to us booking through Expedia. We were offered a discount for a future booking and breakfast, which we didn't take as we'd made other arrangements. For the money we paid we expected high quality but what we got was very poor. Good point - central location, and we were only staying one night. Worst accommodation experience, you have been warned.
Stayed 1 night in Sep 2025

10/10 Excellent

colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal Station Hotel its next to Newcastle Central Railway Station, coming by train & going back by train is handy, plus the hotel has a Swimming Pool in the Leisure Centre.
Stayed 1 night in Sep 2025

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only some minor points- noise from nearby bars/clubs till 4am but we stayed on a Friday night so was to be expected. No milk provided with tea making facilities so unable to have a cup of tea in the morning. Lovely big room, very clean and right next to train station
Stayed 1 night in Sep 2025

10/10 Excellent

Stephanie Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accessibility of the area was great!!!
Stayed 4 nights in Aug 2025

6/10 Okay

Kelly

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
There was an issue with the condition of the room. I reported this to reception, the staff were extremely approachable, apologised immediately and changed my room without fuss
Stayed 1 night in Sep 2025

8/10 Good

Dawn

Stayed 1 night in Sep 2025

8/10 Good

Paul

Business traveller
Liked: Staff & service

Well located with some pros and cons.

Decor of the main areas very in keeping with the age of the building. Lovely period features etc in the common area and staircases. I was in a small double room which was fine. My window looked into a 4 sided interal area with the only daylight coming from about 3 storeys above. The area right outside my window could do with regular cleaning as it was covered in bird droppings. My window didn’t lock but unless someone had a ladder from the roof into the internal area there wasn’t any risk but the principle remains. My room wasn’t secure. Cleanliness was acceptable, in general. Stains here and there on chairs etc and small patch of carpet was bald. Some attention to detail cleaning in the bathroom needed as build up around base of shower screen, mugs had tea stains too. Despite the issues the room was very lovable and I didn’t report any issues as I was on a business trip and spent very little time actually in the room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The royal station hotel was simply stunning, in the heart of old Newcastle- so much character, the room was perfect, all of the staff was pleasant, and the restaurant food was great!
Stayed 1 night in Sep 2025

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will come again

Staff in the restaurant helped us to celebrate our child's BD at breakfast. Sang BD together and made us so happy. The leisure centre started taking £5 charge but it was even better and clean the facilities. Only the room was a bit noisy for the party
Stayed 2 nights in Sep 2025

8/10 Good

James

Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was victorian and had lots of character. lovely size bathroom and near train station but quiet. We didn't eat there
Stayed 1 night in Sep 2025

2/10 Terrible

Patricia, Brecksville O

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a filthy dump. Such a shame what was likely a gorgeous hotel has been so neglected.
Stayed 1 night in Sep 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the station, ideal as I was using the train. Staff are very friendly and helpful. Even though I was only staying one night they kindly kept my massive rucksack the following day until my train left in the evening for a £1 charity donation. There was some noise until late as it's in central Newcastle so understandable.
Stayed 1 night in Sep 2025

4/10 Poor

Chris

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Lindsay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We arrived at 2.30pm and knew that check in was 3pm. We went to the bar, and it wasn't until 3.20pm that a member of staff came to us, with the keys to the room, apologised for the delay, and blamed new staff and gave us plus 2 drinks vouchers for the inconvenience. But even though when we arrived at our room, it was STILL not ready, as a house maid was still hoovering the room. When we checked in, we were given the choice of 2 rooms. 1 room on the 2nd floor which would be noisy, as it would at the front of the hotel, and a room on the 3rd floor, which would be quieter at the back of the hotel. We chose the room at the back, but upon entering, it was at the front.
Stayed 2 nights in Sep 2025

10/10 Excellent

Japheth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and staff
Stayed 1 night in Sep 2025

8/10 Good

Ulla

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location and friendly staff. Good and reasonably priced breakfast. Quiet room on 2nd floor. Room very dated and in need of upgrade. The bathroom had been upgraded and had a very good shower.
Stayed 1 night in Aug 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff. Very comfortable bed - slept well. Good breakfast. Ideal location. No aircon in room, was not an issue on this occasion, may be too hot in peak of summer.
Stayed 1 night in Sep 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, room comfort

Overnight stay

Expensive parking. Use the car park at the rear. Good central location at a good orice
Stayed 1 night in Aug 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Susan Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressive historic hotel

We were very disappointed that we were not able to get a drink when we checked in at 11pm
Stayed 1 night in Aug 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to everything
Stayed 1 night in Aug 2025

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