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4.5 out of 5

"Good hotel in an excellent location. Staff very helpful. " More

By a verified traveller on Mon 01 Oct 2018

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Hotel Description

Comfort Inn The Pointe's good location gets good marks from our customers. During your stay, you're just a quick walk from Niagara Falls State Park. Features include free breakfast and free WiFi in public areas, plus dry cleaning service. This 2.5-star hotel has 110 rooms over 6 floors. Each room includes amenities such as free WiFi and cable TV channels.

  • Air-conditioned rooms with cable TV, coffee/tea makers and desks
  • Free buffet breakfast offered
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests speak favourably about the helpful staff and the beds
  • Steps from Niagara Falls State Park and 6 minutes on foot from Rainbow Bridge

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
€97* Per night/room 10 Aug - 11 Aug

Standard Room, 2 Queen Beds, Non Smoking (Upper Floor)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Inn The Pointe ratings based on 2 verified reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Inn The Pointe

Everyone (2)
4 out of 5
Good hotel in an excellent location. Staff very helpful.

Posted by on 1 Oct 2018

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Comment from Hotel Management

1 Oct 2018 by Tricia M, General Manager

Thank you so much - we appreciate the recommendation

5 out of 5

Very nice hotel and excellent staff. Also great lo

This hotel was brilliant, when we arrived the lady on front desk could not have been more helpful. She swiftly checked us in with a complementary upgrade as she knew it was our honeymoon. She could tell we were both tired from a long flight and drive but told us she would be happy to let us know where to go around Niagara once we were rested. She was very helpful, didn't catch her name but she was originally from Yorkshire, England. The hotel itself was well kept, clean and tidy. Breakfast was spot on, all kept up to scratch by the staff member in the restaurant. Wonderful stay

Posted by , from Niagara on 30 Mar 2017

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Comment from Hotel Management

3 Apr 2017 by tricia

Thank you so much for the recommendation. We are delighted you enjoyed your visit and hope to see you again Tricia Mezhir, General Manager

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Free breakfast is available. Public spaces have free WiFi. Event space at this hotel measures 1056 square feet (98 square metres) and includes meeting rooms. A terrace, tour or ticket assistance, and gift shops/news stands are also featured at the business-friendly Comfort Inn The Pointe. For a fee, parking is available. This Niagara Falls hotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 6 levels
  • 1056 sq ft of conference space
  • 98 sq. m of conference space
  • Buffet breakfast (free)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Fridge (on request)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking

Transport

  • Airport: Buffalo, NY (BUF-Buffalo Niagara Intl.) (42.4 km / 26.4 mi)
  • Train station: Niagara Falls Station (2.8 km / 1.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Comfort Inn The Pointe offers 110 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and fridges can be requested.

  • Television
  • Cable channels
  • Premium channels
  • Fridge available
  • Coffee maker
  • Shower and tub combination
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served a free buffet breakfast.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Boat tours nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff.The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.

  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 5.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Pointe
  • Comfort Inn Pointe Hotel
  • Comfort Inn Pointe Hotel Niagara Falls
  • Comfort Inn Pointe Niagara Falls
  • Comfort Inn Niagara Falls
  • Comfort Inn The Pointe Hotel Niagara Falls
  • Comfort Inn The Pointe Niagara Falls
  • Niagara Falls Comfort Inn
  • Comfort Inn The Pointe Hotel
  • Comfort Inn The Pointe Niagara Falls
  • Comfort Inn The Pointe Hotel Niagara Falls

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.