Comfort Inn The Pointe

3.0 star property

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Photo gallery for Comfort Inn The Pointe

Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Lobby
Lobby
Aerial view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
1 Prospect Pointe, Niagara Falls, NY, 14303
  • Niagara Falls State Park
    ‪3 min walk‬
  • Rainbow Bridge
    ‪5 min walk‬
  • Cave of the Winds
    ‪15 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪38 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(28 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(155 reviews)
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Double Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(55 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn The Pointe

Hotel with free breakfast, steps from Niagara Falls State Park
This smoke-free hotel features a fitness center, coffee/tea in a common area, and conference space. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, self parking, a 24-hour front desk, and gift shops/newsstands are onsite.
Comfort Inn The Pointe offers 110 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the free breakfast at Comfort Inn The Pointe. During your stay, you're just a quick walk from Niagara Falls State Park. Free WiFi in public areas, a gym, and a meeting room are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a front-desk safe, a meeting room, and conference space
  • Onsite recreation includes a gym
  • Guests have good things to say about the accommodations for the cleanliness and overall comfort
  • Steps from Niagara Falls State Park and 6 minutes by foot from Rainbow Bridge
Free breakfast is served daily. Public spaces have free WiFi. Event space at this hotel measures 1056 square feet (98 square meters) and includes conference space. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Comfort Inn The Pointe. For a fee, parking is available.

This Niagara Falls hotel is smoke free.

Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 20 per night)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,056 square feet of conference space
  • Meeting room

Outdoors

  • In a state park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 75.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 20.00 per night
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Pointe
Comfort Inn Pointe Hotel
Comfort Inn Pointe Hotel Niagara Falls
Comfort Inn Pointe Niagara Falls
Comfort Inn Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn The Pointe Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Hotel
Comfort Inn The Pointe Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls

Comfort Inn The Pointe Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 662 out of 1425 reviews
Rating 8 - Good. 385 out of 1425 reviews
Rating 6 - Okay. 215 out of 1425 reviews
Rating 4 - Poor. 82 out of 1425 reviews
Rating 2 - Terrible. 81 out of 1425 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Kimdar

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great fun!

Great location with the park just steps away.
Stayed 3 nights in May 2025

10/10 Excellent

Alberto

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in May 2025

10/10 Excellent

Aziza, Urbana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel
Stayed 1 night in May 2025

6/10 Okay

XJ

Good location
Stayed 1 night in May 2025

10/10 Excellent

Hui Ya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Arshad

Stayed 3 nights in May 2025

8/10 Good

Carmen

Stayed 2 nights in May 2025

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location is great

Can walk to the falls from parking lot.
Stayed 1 night in May 2025

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Maria Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient walk to where we want to go
Stayed 2 nights in May 2025

8/10 Good

Agnes, Valley Cottage

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Top location if you want to explore the falls NY side. Walkable to attractions with plenty of eating options.
Stayed 1 night in Apr 2025

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the falls, all sites within walking distance.
Stayed 2 nights in May 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 2 nights in Apr 2025

10/10 Excellent

Season

Stayed 1 night in May 2025

4/10 Poor

SATHISH

Disliked: Staff & service, property conditions & facilities
The staff was not friendly, and we did not receive housekeeping assistance or fresh towels despite multiple requests. Under the pretense of being environmentally friendly, rooms are not cleaned unless specifically requested in advance. It would be helpful if the hotel could provide a more welcoming experience upon arrival, clearly explain housekeeping policies, and ensure that guest requests are addressed in a timely manner.
Stayed 3 nights in May 2025

6/10 Okay

Josue

Stayed 1 night in May 2025

2/10 Terrible

Santosa

Stayed 1 night in May 2025

6/10 Okay

Mark

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The free breakfast wasn’t very good . The biggest problem we had was every morning there was no hot water to shower it did eventually return in the afternoon but very inconvenient.
Stayed 3 nights in May 2025

10/10 Excellent

Adithyaa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, right next to the falls and the park entrance. Room was clean, comfortable, and the staff was friendly. Breakfast was okay. The area around the hotel felt a bit sketchy at night, but overall, for the price and location, it’s a solid place to stay.
Stayed 2 nights in May 2025

10/10 Excellent

VENKATESWARAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Saideep

Travelled with partner
Disliked: Amenities
It doesn’t look like a proper 3 star hotel, rooms are very old and they charged $10 extra per day for car parking, which they didn’t update during the booking.
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025