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The Giacomo, an Ascend Collection Hotel

3.0 star property

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Photo gallery for The Giacomo, an Ascend Collection Hotel

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Exterior
Premium bedding, down duvets, pillow-top beds, individually decorated
Premium bedding, down duvets, pillow-top beds, individually decorated
Premium bedding, down duvets, pillow-top beds, individually decorated

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
222 First Street, Niagara Falls, NY, 14303
  • Place, Niagara Falls State Park
    ‪2 min walk‬
  • Place, Seneca Niagara Resort & Casino
    ‪5 min walk‬
  • Place, Maid of the Mist
    ‪7 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(93 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Fireplace)

Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Non Smoking (Fireplace)

9.6 out of 10
Exceptional
(18 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Non Smoking 2 person Whirlpool in Bath

Standard King Non Smoking 2 person Whirlpool in Bath

Standard King Non Smoking 2 person Whirlpool in Bath

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace

Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace

Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace

9.4 out of 10
Exceptional
(26 reviews)
  • City view
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Jacuzzi

Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Jacuzzi

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Fireplace

Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Fireplace

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Fireplace

Premium bedding, down duvets, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Fireplace

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

The Giacomo, an Ascend Collection Hotel

Along with a 24-hour fitness center, this hotel has a bar/lounge and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a microwave in a common area, dry cleaning, and a 24-hour front desk.
The Giacomo, an Ascend Collection Hotel offers 41 accommodations with complimentary newspapers and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Niagara Falls hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at The Giacomo, an Ascend Collection Hotel gets good marks from our customers. During your stay, you're just a quick walk from Niagara Falls State Park. You'll find features like free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Relax with a drink at the lobby lounge
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests like the accommodations for the comfy beds, spaciousness, and overall comfort
  • Just a 3-minute walk from Niagara Falls State Park and 7 minutes by foot from Seneca Niagara Resort & Casino
  • Pets welcome for a fee (restrictions apply)
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Giacomo, an Ascend Collection Hotel. Self parking is free.

Guests are served free buffet breakfast daily from 8:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 3 metres
  • Free secured self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (64 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Portable shower seat
  • Roll-in shower (206 centimetre wide)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 1929

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Giacomo Hotel
Giacomo Hotel Niagara Falls
Giacomo Niagara Falls
The Giacomo Hotel Niagara Falls
Giacomo
The Giacomo, Ascend Collection
The Giacomo, Ascend Hotel Collection Hotel
The Giacomo An Ascend Hotel Collection Member
The Giacomo, Ascend Hotel Collection Niagara Falls
The Giacomo, Ascend Hotel Collection Hotel Niagara Falls

The Giacomo, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 566 out of 1001 reviews
Rating 8 - Good. 239 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and friendly. The lounge was cozy and welcoming. We loved the view from the 19th floor. The rooms were lovely and comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Crystal

Liked: Cleanliness, property conditions & facilities
The staff was great
Stayed 2 nights in Dec 2025

10/10 Excellent

Yelizaveta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Yelizaveta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Niagara Falls hands down
The view from the 24 hour lounge is simply divine! Perfect vantage point to enjoy the falls in the colder season
Stayed 3 nights in Dec 2025

10/10 Excellent

Deana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful room. ..quiet clean great staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities
The staff was amazing when we first got hear they greeted us with open arms and treated us like family. When we told them that we are here to celebrate our anniversary they gave us free bottle of champagne which was so nice. Last we had a wonderful time celebrating our anniversary in our room and up to the skyline looking at the amazing view and taking amazing pictures.The next morning the breakfast was amazing and the morning staff was also very polite and friendly and helpful. It’s sad to leave today Saturday December 13,2025 this beautiful wonderful amazing hotel. We will be back for sure next year in the summer time again and stay here longer this time.
Stayed 2 nights in Dec 2025

10/10 Excellent

Janice

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The staff was fantastic. I arrived at 2 am to a friendly, helpful, smiling young lady who made me feel very welcome. It can be hard to have that positive attitude at the time of the day. I enjoyed the decor and atmosphere of this hotel. The breakfast was wonderful. Lots of choice. A cut above the normal hotel breakfast.
Lounge area.
Stayed 1 night in Dec 2025

4/10 Poor

Ning

Liked: Staff & service
The air conditioner in the room is making too much noise when it's working and even with it switching on, the room still feels cold. As a result I couldn't fall asleep at all for the whole night. The pillow also smells like somebody's hair has not been washed for some time.
Stayed 1 night in Nov 2025

10/10 Excellent

Finley I.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was very professional and polite. The room was extremely beautiful. The other guest were very friendly. Over all I’ll be going there plenty more times. Oh and the view out my room window was breath taking…
Stayed 1 night in Nov 2025

8/10 Good

Oliver

Liked: Staff & service
The Floors In The Room Should Be Clean More
Stayed 1 night in Nov 2025

2/10 Terrible

Lynnette

Stayed 1 night in Nov 2025

8/10 Good

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic boutique hotel with very nice breakfast and sweet treats in the evening. Downside was that the room and surrounding areas reaked of strong perfumey cleaner( "fabuloso or perfumey pinesol") Had to clean the bathroom floors from the sticky residue of the cleaner used.
Stayed 2 nights in Nov 2025

8/10 Good

Shawn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was top notch, very helpful, kind, and courteous. The breakfast staff was great as well.
King size bed
From window to the entrance.
Stayed 3 nights in Nov 2025

4/10 Poor

James

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room had food on the floor from previous party. No robes in the bathrooms. People were smoking in the stairwell. A fire alarm went off in the middle of the night due to people smoking in the stairwell. We stayed 8 years ago but will not being staying again
Stayed 4 nights in Nov 2025

10/10 Excellent

Michael Parish

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel room was ok. Location was great. Service was excellent.
Stayed 1 night in Nov 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities
Outstanding service, breakfast, staff, snacks, and hot beverages. Wouldn’t stay anywhere else in the Buffalo, Niagra Falls area!
Stayed 4 nights in Nov 2025

8/10 Good

Helena

Great staff
Stayed 2 nights in Oct 2025

8/10 Good

Shacquira

Stayed 1 night in Nov 2025

8/10 Good

Arman

Business traveller
Liked: Cleanliness, property conditions & facilities
The room was a bit stale and stuffy . Staff was extremely helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing, we had a great stay. Loved our room & the lookout area!
Stayed 2 nights in Nov 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness was great however, what stood out the most is the absolute awesome staff. They truly go above and beyond to make your stay perfect. Never once greeted without an amazing smile and a warm hello. The young lady by the name Quetina (truest apologies if I butchered the spelling) is a huge asset for their business. She makes you feel like family. We had an issue with securing an Uber for an event that we had a set time for arrival to attend, she went so far as to call and make arrangements for us a ride on her own. We 100% recommend a stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly and very welcoming at all times. The room was absolutely amazing clean and very well prepared as my husband had asked as it was our honeymoon.
Stayed 1 night in Nov 2025

10/10 Excellent

Stephanie

Stayed 2 nights in Nov 2025

10/10 Excellent

August

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and knowledgeable about restaurants and attractions. The breakfast was always fresh and there were various options. The parking lot and area around the hotel was safe. The location is within walking distance to the Falls.
Stayed 4 nights in Nov 2025

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