Hotel with a 24-hour front desk, near Motorpoint Arena Nottingham
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a meeting room, and dry cleaning are onsite.
St James Hotel, BW Premier Collection offers 87 accommodations with complimentary bottled water and hair dryers. LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Our customers tell us they can't get enough of the helpful staff at St James Hotel, BW Premier Collection. During your stay, you're just a quick walk from Mortimer’s Hole. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Continental breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
Guests have great things to say about the clean accommodations and the central location
Just a 3-minute drive from Motorpoint Arena Nottingham and 5 minutes from University of Nottingham
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, tour/ticket assistance, and laundry facilities are also featured at St James Hotel, BW Premier Collection. Parking is available for a fee.
This Nottingham hotel is smoke free.
For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10 AM.
St James Hotel, BW Premier Collection has a restaurant on site.
Late night fare is available from 24-hour room service.
Languages
English, French
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Height restrictions apply for on-site parking
Parking on site (GBP 14 per day)
Wheelchair-accessible parking available
Food and drink
Daily continental breakfast available 7:00 AM to 10 AM for a fee: GBP 15 to 18 for adults and GBP 5.50 to 5.50 for children
A bar/lounge
A restaurant
Things to do
Library
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
6 floors
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
LCD TV with digital channels
Food and drink
24-hour room service
Electric kettle
Free bottled water
Tea bags/instant coffee
More
Desk
Iron/ironing board
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: approximately GBP 15.00 to 18.00 for adults, and GBP 5.50 to 5.50 for children
Self parking fee: GBP 14 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property is also known as
Rutland Square Hotel
Rutland Square Hotel Nottingham
Rutland Square Nottingham
St James Hotel Nottingham
St James Nottingham
St James Hotel
St James Hotel
St James Hotel, BW Premier Collection Hotel
St James Hotel, BW Premier Collection Nottingham
St James Hotel, BW Premier Collection Hotel Nottingham
St James Hotel, BW Premier Collection Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 449 out of 1002 reviews
10 - Excellent
449
Rating 8 - Good. 364 out of 1002 reviews
8 - Good
364
Rating 6 - Okay. 125 out of 1002 reviews
6 - Okay
125
Rating 4 - Poor. 45 out of 1002 reviews
4 - Poor
45
Rating 2 - Terrible. 19 out of 1002 reviews
2 - Terrible
19
8.6/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Okay
Verified traveller
Travelled with group
4 Feb 2025
Liked: Staff & service
Disliked: Property conditions & facilities
Disappointed
A lovely warm welcome, but soon disappointed as the key for the (desperately needed) disabled toilet couldnt be found. The next available toilets were up steep winding stairs, fortunately I am not in a wheelchair, but did struggle and needless to say..... didnt make it in time, which was VERY uncomfortable and embarrassing.
The room was 'tired' as per the rest of the hotel, and (again) unfortunately we had a room were there was an intimitant grinding noise.... we pressumed from the lift???
Apart from the friendly staff (who couldnt help with the toilet situation) an all round disappointing stay 😑
Great location and walkable to the main square, the castle, and tons of restaurants.
Ken
Stayed 1 night in Feb 2025
10/10 Excellent
nigel
2 Feb 2025
nigel
Stayed 1 night in Oct 2024
4/10 Poor
andrew
2 Feb 2025
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
No way to use the shower
Bed (2 singles pushed together was uncomfable), lift carpet extremely dirty, strong smell in corridor and no way to swap the water from taps to shower so left without having a shower. Location and reception staff excellent though
Lovely hotel, rooms are very spacious and you definitely get your monies worth.
Check-in was easy and were very helpful with the parking situation, which is right next door.
Bar was open late so we could have a quick drink before going back up to the room.
Would definitely stay again when in Nottingham. Close to the centre and right next to the castle.
Wonderful stay. Friendly staff, comfy room and clean. Great location.
The room was small but it was just for myself, and it was nice and warm, plus there was a bath. Shower pressure was fantastic!
I could just about see the castle, and my room was private and not overlooked. Also nice and quiet.
Thank you :)
Lovely bar, attentive service and comfortable room. Breakfast and dinner were also both good. The only issue I had was the noise - there was very little soundproofing which meant I didn’t sleep particularly well.
Been here a few times and the staff are always friendly. Breakfast are lovely. Went between Christmas and the new year and is a short walk to the Winter Wonderland which was still in full swing.