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Mercure Oxford Eastgate Hotel

4.0 star property

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Photo gallery for Mercure Oxford Eastgate Hotel

Exterior
Restaurant
Lobby lounge
Classic Twin Room, 2 Single Beds
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room
  • Room service

Explore the area

View in a map
73 High Street, Oxford, England, OX1 4BE
  • Place, University of Oxford
    ‪1 min walk‬
  • Place, Christ Church College
    ‪4 min walk‬
  • Place, Bodleian Library
    ‪6 min walk‬
  • Airport, Oxford (OXF)
    ‪24 min drive‬

Room options

View all photos for Classic Twin Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free WiFi

Classic Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(22 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Twin Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free WiFi

Privilege, Twin Room, 2 Single Beds

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

8.8 out of 10
Excellent
(9 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room, 1 Double Bed

8.6 out of 10
Excellent
(51 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Oxford Eastgate Hotel

A bar/lounge, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. Change of towels is available on request.
Mercure Oxford Eastgate Hotel offers 81 accommodations with safes and coffee/tea makers. Digital television is provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Mercure Oxford Eastgate Hotel. During your stay, you're just a quick walk from University of Oxford. You'll find features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the central location and the helpful staff
  • Steps from University of Oxford and 13 minutes by foot from Thames River
Mercure Oxford Eastgate Hotel offers its guests a terrace, tour/ticket assistance, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Mercure Oxford Eastgate Hotel also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

This 4-star Oxford hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Mercure Oxford Eastgate - This bar serves breakfast only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15.95 per person
  • A bar/lounge

Restaurants on site

  • Mercure Oxford Eastgate

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Eastgate Oxford
Hotel Mercure Oxford Eastgate
Mercure Eastgate
Mercure Eastgate Hotel
Mercure Eastgate Oxford Hotel
Mercure Oxford Eastgate
Mercure Oxford Eastgate Hotel
Mercure Oxford Hotel
Oxford Eastgate Hotel
Oxford Mercure Hotel
Accor Eastgate Oxford
Mercure Eastgate Oxford Hotel Oxford
Mercure Oxford Eastgate
Mercure Oxford Eastgate Hotel Hotel
Mercure Oxford Eastgate Hotel Oxford
Mercure Oxford Eastgate Hotel Hotel Oxford

Mercure Oxford Eastgate Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 387 out of 1000 reviews
Rating 8 - Good. 338 out of 1000 reviews
Rating 6 - Okay. 168 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location.
Stayed 1 night in Dec 2025

6/10 Okay

Victoria

We chose it because it was a historic hotel and then found ourselves in a modern outbuilding with a view of the car park where the staff vape. Could have been anywhere! The room was quiet, comfy and nicely decorated. The rest of the building looked rather shabby - the lift sounded like it was on its last legs, the corridors need a deep clean to remove the visible dust layers from the panelling. Weirdly they did not charge us on arrival or at the end, but halfway through our second night which caused a declined transaction and alert on our credit card. Thanks for that! Would not return here.
Stayed 2 nights in Dec 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is lovely, staff are very friendly and attentive. The room was very warm when we arrived in December but the windows could be opened and air con could be turned on. A fan was also provided (that doubled as a heater). My main concern about returning is the street noise - mainly sirens every so often kept me awake until shortly after 3am. Do note this was a Saturday night and we'd came back late around half past midnight anyway.
Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Large comfortable room, very good restaurant, well situated near the centre of town.
Stayed 1 night in Dec 2025

6/10 Okay

Graham

Travelled with family, Travelled with group
Staff were great but the room in the loft was an absolute disgrace, we complained and got a proper room in the annex which is what you're website displays, being greeted with the first room after a long journey is not on and why I couldn't recommend this hotel at all to stay in, be aware of what I say and book elsewhere.
Stayed 3 nights in Nov 2025

10/10 Excellent

linda

Stayed 2 nights in Dec 2025

10/10 Excellent

Pernille Eckberg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really nice, big and cosy room, good location close to city centre. Good find for the price
Stayed 4 nights in Nov 2025

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, amenities
All good in the hood
Stayed 1 night in Nov 2025

6/10 Okay

Meysam, Pittsburgh

Liked: Cleanliness
Breakfast was mediocre. Room was small. Property is old but well maintained. Staff were friendly
Stayed 3 nights in Nov 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was clean and comfortable. The staff was very pleasant. The location was excellent.
Stayed 4 nights in Nov 2025

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel overall looked good. Especially the communal areas. Bar - restaurant- reception. Bedrooms were a little warm. Bedrooms and hallways were a little tired But overall a very nice stay. Staff were very friendly
Stayed 2 nights in Nov 2025

6/10 Okay

Daniel

Travelled with group
Liked: Cleanliness
Paper thin walls - so very noisy, especially when next door arrives at 2:30am and has an hour long conversation on speakerphone. The bar was also trying to close at 21:30 ! However the room was clean but dated with a rotting bathroom door. You expect more from a fairly pricey hotel.
Stayed 1 night in Nov 2025

4/10 Poor

Dennis, hemel hempstead

Liked: Cleanliness
Poor guidance on parking. Slow service at check in. I did not feel welcome. Punitive parking charge. Staff moved my car without permission
Stayed 1 night in Nov 2025

10/10 Excellent

Tim

Stayed 1 night in Nov 2025

6/10 Okay

alan

Liked: Cleanliness
Disliked: Amenities
It's not exactly an Arthritis Friendly Hotel, as there is no lift. When our old bones finally made it up the stairs to our room, it was OK. The breakfast service was not up to standard with stone cold fried eggs, undercooked bacon, lukewarm coffee and no marmalade for the toast. There was also no operational bar,The main plus for this hotel is its location. I've read the 'spin', but they need to 'up their game' and improve the standards. There is obviously a Training Deficit here that needs to be addressed.
Stayed 4 nights in Nov 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, property conditions & facilities
When we arrived we were upgraded. The room was very nice, clean and comfortable. Staff very helpful. Breakfast was good, lots of choice. Great central location.
Stayed 1 night in Nov 2025

10/10 Excellent

Rebeccah

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great twin room, courteous staff and overall great service. Also, considering the central location, it is lovely and quiet.
Stayed 1 night in Nov 2025

10/10 Excellent

Syba

Business traveller
Liked: Cleanliness, staff & service, amenities
Fantastic reception staff. Really friendly, both at check in and check out.
Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, bedroom very good, bed very comfortable
Stayed 1 night in Nov 2025

8/10 Good

Judith

Liked: Cleanliness, amenities, property conditions & facilities
Great location and price, helpful staff
Stayed 1 night in Nov 2025

8/10 Good

ANTHONY

Liked: Cleanliness, amenities, property conditions & facilities
EVERYTHING WORKED; excellent breakfast; good value for money. Only complaint- steps difficult for disabled, but helped by staff
Stayed 1 night in Nov 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities
Lovely staff
Stayed 1 night in Nov 2025

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Arwa

Stayed 3 nights in Oct 2025

2/10 Terrible

Gareth

Business traveller
Disliked: Staff & service
Having arrived, we waited for the reception staff to finish texting on his phone. Considering we paid £160 per room, room was very small, very hot, air con just rattled and did nothing. Very disappointed with the experience
Stayed 1 night in Oct 2025

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