The Randolph Hotel Oxford, a Graduate by Hilton

5.0 star property

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Photo gallery for The Randolph Hotel Oxford, a Graduate by Hilton

Reception
Breakfast, lunch, dinner served; British cuisine
Room, 1 King Bed
Exterior
Breakfast, lunch, dinner served; British cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk

Explore the area

Map
Beaumont Street, Oxford, England, OX1 2LN
  • University of Oxford
    ‪1 min walk‬
  • New Theatre Oxford
    ‪2 min walk‬
  • Oxford Castle
    ‪6 min walk‬
  • Oxford (OXF)
    ‪13 min drive‬

Room options

Deluxe Room, 1 King Bed, View

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Randolph Suite)

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, City View

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed, View

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 2 Single Beds

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

Suite (Oxford Suite)

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

7.0 out of 10
Good
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed, Connecting Rooms

  • 21 sq m
  • Sleeps 4
  • 1 King Bed

Royal Suite, 1 King Bed

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 Single Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

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About this property

The Randolph Hotel Oxford, a Graduate by Hilton

Luxury hotel with a full-service spa and bars
A full-service spa, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and spa services.
The Randolph Hotel Oxford, a Graduate by Hilton offers 151 accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness at the Randolph. Services include facials and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Our customers tell us they can't get enough of The Randolph Hotel Oxford, a Graduate by Hilton's great location. During your stay, you're just a quick walk from University of Oxford. Free WiFi in public areas, 2 bars, and a full-service spa are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy British cuisine while dining at The Alice Restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Treat yourself to manicures and pedicures, massages, or facials at Wellness at the Randolph
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes complimentary bicycles
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from University of Oxford and 13 minutes by foot from Thames River
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Randolph Hotel Oxford, a Graduate by Hilton offers its guests a full-service spa and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Event space at this hotel measures 5592 square feet (520 square meters) and includes conference space. Spa services, multilingual staff, and concierge services are also featured at the luxury The Randolph Hotel Oxford, a Graduate by Hilton. For a fee, parking is available.

This 5-star Oxford hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
The Alice Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
The Morse Bar - Onsite cocktail bar. Open daily.
The Drawing Room - This café serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Italian, Japanese, Latvian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (GBP 48 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 26 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Alice Restaurant
  • The Drawing Room
  • The Morse Bar

Things to do

  • Free bicycle rentals
  • Full-service spa

Family friendly

  • Cot (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 5,592 square feet of conference space
  • 7 meeting rooms

Full-service spa

  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (95 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 60 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for GBP 50 per night.
  • Cribs (infant beds) are available for GBP 50 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 26 per person
  • Valet parking fee: GBP 48 per night
  • Pet fee: GBP 60 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 50 per night
  • Rollaway bed fee: GBP 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 17 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Macdonald Randolph
Macdonald Hotel Randolph
Macdonald Randolph
Macdonald Randolph Hotel
Macdonald Randolph Hotel Oxford
Macdonald Randolph Oxford
Randolph Hotel
Randolph Macdonald
Randolph Macdonald Hotel
Randolph Hotel Oxford
The Randolph Hotel
Macdonald Randolph Hotel
The Randolph Hotel by Graduate Hotels
The Randolph Hotel Oxford a Graduate by Hilton
The Randolph Hotel Oxford, a Graduate by Hilton Hotel
The Randolph Hotel Oxford, a Graduate by Hilton Oxford
The Randolph Hotel Oxford, a Graduate by Hilton Hotel Oxford

The Randolph Hotel Oxford, a Graduate by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 407 out of 636 reviews
Rating 8 - Good. 120 out of 636 reviews
Rating 6 - Okay. 62 out of 636 reviews
Rating 4 - Poor. 24 out of 636 reviews
Rating 2 - Terrible. 23 out of 636 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the only place to stay in visiting Oxford. So much fun and love The Alice and The Morse themes.Will definitely return .
Stayed 1 night in Feb 2025

10/10 Excellent

Tracey

Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel, beautifully finished. Highly recommend
Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with lots of character and so centrally located! Room was tight but beautifully appointed and hotel bar was absolutely lovely!
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Mattress clearly good quality but well past its use by date and SO uncomfortable. It was like sleeping on a marshmallow on a slope on a boat. Got no sleep at all. Hotel of this standard should be checking condition of mattresses and replacing ancient knackered ones.
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Fantastic staff who made my birthday stay special with some added touches. Staff at reception and the Morse Bar really went the extra mile, thank you! We used the spa which was £20 per head, there was a bit of an odour to the changing room area and the shower in the thermal area was blocked and water over flowing. The bed was extremely comfortable and one of the best night sleeps we’ve had in a long time!
Stayed 1 night in Mar 2025

10/10 Excellent

Francis, Tallahassee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good service.
Stayed 1 night in Mar 2025

6/10 Okay

Mariaelena

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
This property is in walking distance from shopping, restaurants and really cool architecture. The restraint had poor and slow service. The food is overpriced for this area. The room was nice. The shower was out of soap. The housekeeping does not vacuum. No attention to detail here. Every service person we encountered seemed bothered to interact. The beds are wonderfully soft!
Stayed 1 night in Mar 2025

6/10 Okay

jo

Business traveller
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, so convenient to use The Pear Tree park & ride from M40 Beautiful couple of days in Oxford.
Stayed 3 nights in Mar 2025

6/10 Okay

George

Liked: Cleanliness, property conditions & facilities

It might be a long way to your room...

The biggest issue I had with the property is that our room was so far from the lobby! "Take the elevator up to the first floor , turn left, down a few steps, down this hall, up some steps, down a longer hall, down a flight of steps, down another hall..... Good Grief! The room was a nice size, shower is *very* small. The bedding was all too heavy -- no happy medium of just a light blanket. Silly knit throws at the foot of the bed that are too heavy, and just don't work because they're so stretchy. King bed is just two twins pushed together with uncomfortable lump in the middle. Sigh. We did have help carrying our luggage during the journey to and from our room. Staff are all very nice. Coffee and tea service in the room was great. Room was very quiet.
Stayed 1 night in Mar 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Jing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice but it was difficult to get to given the age of the building. The staff were friendly. The overall stay would’ve been fine had we not had an abysmal experience during breakfast. We reserved breakfast the night before. When we got down to breakfast, they told us it was about an hour wait. We wait our turn and come back, and when we went to the buffet, nearly everything was empty. We ended up leaving and asking for a refund. Definitely not what I expected of a “5 star hotel”.
Stayed 1 night in Feb 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is very dated and the rooms a little quirky. Our room in particular sloped in various directions the tv bureau sloped one way and the desk table another. Difficult when trying to make a coffee in the morning when the cup slides down the table. However an enjoyable stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

STP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kathryn

Stayed 1 night in Feb 2025

8/10 Good

robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Starting to look a bit tired. Staff didn’t wow us just did their jobs
Stayed 3 nights in Jan 2025

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a lovely hotel….

A lovely hotel, and overall a good experience. The public areas are something quite special - and service is excellent. My only complaint which resists a 5 star rating was the room noise. It was quite dated, and the corridor noise was quite loud through the night and could hear another guest coughing in their room - which given the relatively high room price was a bit disappointing. I’d stay here again, but I’d ask for a better room away from traffic areas.
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A warm welcome, great stay.
Stayed 1 night in Jan 2025

10/10 Excellent

María José

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect Oxford stay. Wonderful hotel, location and staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

MICHAEL, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old and traditional building. Loved our stay!
Stayed 3 nights in Jan 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gorgeously appointed old fashioned hotel right in the middle of Oxford. The staff is exceptionally responsive and welcoming, and our rooms were comfortable and pretty. My favorite part of the exoerience was the fireside bar—the perfect spot for a warm drink after a day of walking.
Stayed 3 nights in Jan 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Oscar Wilde bedroom decor was surprising yet pleasant. The bed was exceptionally comfortable resulting in an excellent nights sleep.
Stayed 1 night in Jan 2025