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The Randolph Hotel Oxford, a Graduate by Hilton

5.0 star property

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Photo gallery for The Randolph Hotel Oxford, a Graduate by Hilton

Reception
Property preview
Exterior
Breakfast, lunch, dinner served; British cuisine
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
Beaumont Street, Oxford, England, OX1 2LN
  • Place, University of Oxford
    ‪1 min walk‬
  • Place, New Theatre Oxford
    ‪2 min walk‬
  • Place, Oxford Castle
    ‪6 min walk‬
  • Airport, Oxford (OXF)
    ‪14 min drive‬

Room options

View all photos for Graduate Accessible King Room

Premium bedding, pillow-top beds, minibar, in-room safe

Graduate Accessible King Room

  • Sleeps 2

View all photos for Royal Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Royal Suite

  • Sleeps 2

View all photos for Room, 1 Double Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed

9.4 out of 10
Exceptional
(19 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Randolph Suite)

Suite, 1 King Bed (Randolph Suite)

Suite, 1 King Bed (Randolph Suite)

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Oxford Suite)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite (Oxford Suite)

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Accessible

7.0 out of 10
Good
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

Premium bedding, pillow-top beds, minibar, in-room safe

Family Room, 1 King Bed, Connecting Rooms

  • 21 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed | Living area

Royal Suite, 1 King Bed

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Single Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Single Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 2 Single Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Single Beds

8.0 out of 10
Very good
(4 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Oxford Suite (Superior Suite)

Premium bedding, pillow-top beds, minibar, in-room safe

Oxford Suite (Superior Suite)

  • Sleeps 2

View all photos for Randolph Suite (Superior Suite)

Premium bedding, pillow-top beds, minibar, in-room safe

Randolph Suite (Superior Suite)

  • Sleeps 2

View all photos for Junior Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite

  • Sleeps 2

View all photos for Graduate Twin Room

Premium bedding, pillow-top beds, minibar, in-room safe

Graduate Twin Room

  • Sleeps 2

View all photos for Graduate Deluxe Twin

Bathroom

Graduate Deluxe Twin

  • Sleeps 2

View all photos for Graduate Deluxe King

Premium bedding, pillow-top beds, minibar, in-room safe

Graduate Deluxe King

  • Sleeps 2

View all photos for Graduate King Room

Premium bedding, pillow-top beds, minibar, in-room safe

Graduate King Room

  • Sleeps 2

View all photos for Graduate Double

Premium bedding, pillow-top beds, minibar, in-room safe

Graduate Double

  • Sleeps 2

View all photos for Graduate Double With View

Premium bedding, pillow-top beds, minibar, in-room safe

Graduate Double With View

  • Sleeps 2

View all photos for Graduate Single

Premium bedding, pillow-top beds, minibar, in-room safe

Graduate Single

  • Sleeps 1

View all photos for Graduate Deluxe King with View

Premium bedding, pillow-top beds, minibar, in-room safe

Graduate Deluxe King with View

  • Sleeps 2

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About this property

The Randolph Hotel Oxford, a Graduate by Hilton

Luxury hotel with a full-service spa and bars
A full-service spa, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and spa services.
The Randolph Hotel Oxford, a Graduate by Hilton offers 151 accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness at the Randolph. Services include facials and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Our customers tell us they can't get enough of The Randolph Hotel Oxford, a Graduate by Hilton's great location. During your stay, you're just a quick walk from University of Oxford. Free WiFi in public areas, 2 bars, and a full-service spa are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy British cuisine while dining at The Alice Restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Treat yourself to manicures and pedicures, facials, or massages at Wellness at the Randolph
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes complimentary bicycles
  • Guests have great things to say about the restaurant and the overall condition of the property
  • Steps from University of Oxford and 13 minutes by foot from Thames River
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Randolph Hotel Oxford, a Graduate by Hilton offers its guests a full-service spa and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Event space at this hotel measures 5592 square feet (520 square meters) and includes conference space. Spa services, multilingual staff, and concierge services are also featured at the luxury The Randolph Hotel Oxford, a Graduate by Hilton. For a fee, parking is available.

This 5-star Oxford hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
The Alice Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
The Morse Bar - Onsite cocktail bar. Open daily.
The Drawing Room - This café serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (GBP 48 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 26 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Alice Restaurant
  • The Drawing Room
  • The Morse Bar

Things to do

  • Free bicycle rentals
  • Full-service spa

Family friendly

  • Cot (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 5,592 square feet of conference space
  • 7 meeting rooms

Full-service spa

  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (95 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 60 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for GBP 50 per night.
  • Cribs (infant beds) are available for GBP 50 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 26 per person
  • Valet parking fee: GBP 48 per night
  • Pet fee: GBP 60 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 50 per night
  • Rollaway bed fee: GBP 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 17 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Macdonald Randolph
Macdonald Hotel Randolph
Macdonald Randolph
Macdonald Randolph Hotel
Macdonald Randolph Hotel Oxford
Macdonald Randolph Oxford
Randolph Hotel
Randolph Macdonald
Randolph Macdonald Hotel
Randolph Hotel Oxford
The Randolph Hotel
Macdonald Randolph Hotel
The Randolph Hotel by Graduate Hotels
The Randolph Hotel Oxford a Graduate by Hilton
The Randolph Hotel Oxford, a Graduate by Hilton Hotel
The Randolph Hotel Oxford, a Graduate by Hilton Oxford
The Randolph Hotel Oxford, a Graduate by Hilton Hotel Oxford

The Randolph Hotel Oxford, a Graduate by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 451 out of 706 reviews
Rating 8 - Good. 133 out of 706 reviews
Rating 6 - Okay. 70 out of 706 reviews
Rating 4 - Poor. 27 out of 706 reviews
Rating 2 - Terrible. 25 out of 706 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

John S

This is an excellent hotel bbut very overpriced.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The kind of traditional fine hotel that is hard to find these days. Superb location across from the Ashmolean Museum.
Stayed 2 nights in Aug 2025

6/10 Okay

Lily

Stayed 1 night in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities, room comfort

Oxford Break

Lovely Victorian style hotel with a comfortable room. Everything very clean and tidy. Reception service was efficient and friendly. Service in the bar was disappointing since we only had two drinks and the bar staff managed to do something wrong on both. The cooked breakfast would have been much better had the food been hot or even warm. The selection of foods on offer was very good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Deborah

Business traveller
Disliked: Staff & service
For the price I paid this was not good value for money. Expensive, small room. I needed photo ID to check in, apparently policy, although nobody could show me the policy. Luckily I had my drivers licence with me. Unpleasant desk staff and really I would not go back
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Stayed 4 nights in Jul 2025

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness, amenities
Although on arrival we were told we had been upgraded, the room was so hot we couldn't stay in it. The staff had brought in portable AC units as the room hadn't been used for 3 days (it had been 30+ degrees) - after 5 hours the AC units had made no difference at all. They did move us to another room later that evening without quibbling but with little acknowledgement of the fact that it would have been unbearable to stay there in the first place. There was no water provided in the rooms on a very warm evening. I managed to procure a bottle from the bar staff during a late-night fire alarm! In the bar the next day I ordered a cold meats platter with bread as we were on a schedule - it took over 25 minutes to arrive with the result that we had to bolt it in 10 minutes before our appointment. Other than that staff were polite if clearly under pressure. At over £450 a night the hotel is expensive for what it offers - rooms were sparsely kitted out: e.g. no vanity kit, no bottled water, no fridge/minibar. None of the little touches that make it feel like a "luxury" stay. I would return if rooms were more affordable (and if my room was air conditioned!).
Stayed 1 night in Jul 2025

10/10 Excellent

Iakoiehwahtha

Stayed 3 nights in Jun 2025

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was unbearably hot and the windows didn’t open. Besides that it was a beautiful hotel and the staff were exceptional.
Stayed 1 night in Jun 2025

10/10 Excellent

Francois

Stayed 2 nights in May 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service. Lovely bar area and drawing room. Room was well fitted with conveniences.
Stayed 3 nights in Jun 2025

8/10 Good

Francis, Boulder

Travelled with family
Liked: Cleanliness, property conditions & facilities
The distance to the room was long and complicated. Alice restaurant was very good
Stayed 2 nights in Jun 2025

2/10 Terrible

Katherine

Disliked: Cleanliness, amenities, property conditions & facilities
Contacted the property to cancel and never got a response back
Stayed 2 nights in Mar 2025

10/10 Excellent

Malcolm

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

dawn, san diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

Barry

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Nice Hotel, must work harder on the experience.

There was a problem with the hot water, so we had luke-warm showers for the week. The hotel is very nice, perfect location. The staff were individually nice, but they seemed under-trained for that type of hotel.
Stayed 6 nights in Jun 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Lin

Liked: Cleanliness, room comfort
Service left much to be desired. After my stay, there was an unknown and unexpected charge on my credit card. The front desk was completely unresponsive when I called. The person I spoke to - Manish - never responded and no one picked up the phone after. So if you're staying at this hotel, watch your credit card for charges and hope you won't need any after-stay service.
Stayed 2 nights in Apr 2025

6/10 Okay

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We always stay here when in Oxford because it ticks all the boxes. The location is perfect in the centre of town, the staff are super friendly, the beds are some of the comfiest ever and the building is beautiful!
Stayed 1 night in May 2025

4/10 Poor

Lucy

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Unfortunately we have returned from the Hotel today, so very disappointed that we had no hot water throughout our stay. Not great when you can’t have a hot shower before going out for the evening nor getting up in the morning. Not what I would expect from a 5 star Hotel. The staff did try to help, but they could not offer any solution. So disappointed
Stayed 1 night in May 2025

4/10 Poor

Louise

Travelled with family
Liked: Cleanliness, property conditions & facilities
Too expensive for the comfort. It was like a maze to get to our room. No AC.
Stayed 1 night in May 2025

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