4/10 Poor
Julie
Business traveller
28 Jan 2026
Disliked: Cleanliness, amenities
The car park is not big enough for a hotel of this size, and parking took a long time as a result. Check in was very disorganised. The first room had no working shower so I was moved, but the second key and paperwork didn’t match and I was sent to a room that was already occupied, resulting in the embarrassing experience of walking in on a naked guest. The buttons on the lift didn’t light up so I. Assumed the lift wasn’t working, this meant repeated trips up and down between the 4th and 5th floors. After a long day of work things should be straightforward and easy, but the arrival was unnecessarily stressful. Staff were apologetic and resolved the issues in the end, and parking charges were waived, but the overall check-in experience was poor.
Julie
Stayed 1 night in Jan 2026
























