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Malmaison Reading

4.0 star property

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Photo gallery for Malmaison Reading

Breakfast, lunch, dinner served; British cuisine
Front of property
Bar (on property)
In-room safe, desk, iron/ironing board, free WiFi
Junior Suite

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
18-20 Station Road, Reading, England, RG1 1JX
  • Place, Oracle
    ‪3 min walk‬
  • Place, Reading Museum and Town Hall
    ‪3 min walk‬
  • Place, Hexagon
    ‪7 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪36 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.8 out of 10
Excellent
(30 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Deluxe Room

Club Deluxe Room

Club Deluxe Room

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Double Room

Club Double Room

Club Double Room

9.2 out of 10
Wonderful
(13 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Malmaison Reading

Hotel with a restaurant, 8-minute walk to Thames River
A restaurant, a bar/lounge, and 24-hour room service are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities.
Malmaison Reading offers 75 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Reading hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Malmaison Reading. During your stay, you're just a quick walk from Thames River. Free WiFi in public areas, a restaurant, and a bar are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy British cuisine while dining at Chez Mal Brasserie
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the breakfast and the central location
  • Steps from Reading Museum and Town Hall and 8 minutes by foot from Thames River
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 624 square feet (58 square meters) and includes conference space. The business-friendly Malmaison Reading also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services.

This 4-star Reading hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 10 AM and on weekends from 8 AM to 11:00 AM.
Chez Mal Brasserie - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner.
Mal Bar - This bar serves light fare only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 20 per night)

Food and drink

  • Full breakfast available for a fee 7 AM to 10 AM on weekdays and 8 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Mal Bar

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 624 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Nearby parking fee: GBP 20 per night (1640 ft away)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison Hotel Reading
Malmaison Reading
Reading Malmaison
Malmaison Reading Hotel Reading
Reading Malmaison Hotel
Malmaison Reading Hotel
Malmaison Reading Hotel
Malmaison Reading Reading
Malmaison Reading Hotel Reading

Malmaison Reading Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 567 out of 1002 reviews
Rating 8 - Good. 278 out of 1002 reviews
Rating 6 - Okay. 87 out of 1002 reviews
Rating 4 - Poor. 46 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Reza

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth it!

Dirty bathroom old fashioned rooms mould too expensive for such a horrible hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family and I visiting Reading for a family wedding. We wanted a hotel that was near transportation and had an excellent rating. Malmaison did not disappoint. The staff friendly and fabulous. The rooms large, immaculate and comfortable. Can we talk about location…perfect if you want to jump on a train to visit anywhere in England (which we did). Don’t let the hustle and bustle of the train station scare you because once you walk thru the hotel doors, the outside stays outside! We plan to stay again and again and again!
Stayed 3 nights in Sep 2025

8/10 Good

Miyuki

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite convenient.
Stayed 5 nights in Sep 2025

2/10 Terrible

Carl

Stayed 1 night in Sep 2025

10/10 Excellent

Skaria

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for the train
Stayed 1 night in Sep 2025

10/10 Excellent

Eamonn

Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Laura

Very poor room. Window looked out onto a wall. Dark room. Was put in a disabled twin room which was really disappointing
Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Stayed 1 night in Aug 2025

6/10 Okay

Barry

Travelled with partner
Liked: Staff & service
Overall the property was somewhat tired in appearance. The “mood lighting” ( otherwise known as dim ) in the room covered a number of shortcomings. The staff however were friendly and efficient. Best area of the hotel was the restaurant for evening meal and breakfast.
Stayed 2 nights in Aug 2025

10/10 Excellent

Chris

Stayed 1 night in Aug 2025

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved this hotel - I loved every thing about the hotel. My room was brilliant lovely , so clean , we had a bath and a shower . We had slippers and a dressing gown if needed.A mini fridge , a safe , bed was huge. The staff x the cleaners ( all who I came in contact with) with was really friendly, nothing was too much for them. I would 100 percent recommend the hotel. X
Stayed 1 night in Aug 2025

10/10 Excellent

Iain

Stayed 1 night in Aug 2025

8/10 Good

Dara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Richard

Stayed 1 night in Aug 2025

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel, very comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Stu

Stayed 1 night in Jun 2025

10/10 Excellent

Sandra, Ft Lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities
Location near Rail Station is perfect
Stayed 1 night in Aug 2025

10/10 Excellent

Stu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay will be back again

Great stay we came back here because of how good the place is and location. Perfect to get about the city
Stayed 1 night in Aug 2025

10/10 Excellent

darren

Stayed 1 night in Aug 2025

10/10 Excellent

Ciaran

Stayed 1 night in Jul 2025

8/10 Good

Onanefe

Stayed 2 nights in Aug 2025

2/10 Terrible

Robyn

Disliked: Cleanliness, staff & service, amenities
Air conditioning in the room did not function. It was much warmer in the room than in other parts of the hotel. Bathroom was disgusting, lots of moldy water damage. The shower was not accessible at all, with a very high step into the bath and no safety railings or anything to hold. Essentially you had to climb over the toilet to get in. Room was very noisy, and the common areas of the hotel were taken up with a function. Dining was not available and room service had only limited availability even though it was advertised as 24 hours. Room service menu had limited items as well, many things were not available. Location is good for the station, that's about all the positives I have.
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

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