Mercure Manchester Norton Grange Hotel & Spa

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Where to?

Dates

June 2025

July 2025

Desk, laptop workspace, blackout curtains, iron/ironing board

Overview
Rooms
Location
Policies

Very good

Popular amenities

Explore the area

Manchester Road, Castleton, Rochdale, England, OL11 2XZ

Heaton Park
‪9 min drive‬
AO Arena
‪17 min drive‬
Etihad Stadium
‪18 min drive‬
Manchester (MAN)
‪29 min drive‬

Room options

Family Room, 1 Double Bed with Sofa bed

Sleeps 3
1 Double Bed and 1 Twin Sofa Bed

Privilege, Room, 1 Double Bed

Sleeps 2
1 Double Bed

Standard Room, 1 Double Bed

Sleeps 2
1 Double Bed

Classic Room, 2 Single Beds

Sleeps 2
2 Twin Beds

Family Room, Multiple Beds

Sleeps 4
1 Double Bed and 2 Twin Beds

Similar properties

Free WiFi
Restaurant
Breakfast available
Business services

for 1 room

includes taxes & fees

4 Jul - 5 Jul

About this property

Mercure Manchester Norton Grange Hotel & Spa

Victorian hotel with a full-service spa and a health club

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.

Mercure Manchester Norton Grange Hotel & Spa offers 81 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with satellite channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Naturel has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Mercure Manchester Norton Grange Hotel & Spa. During your stay, you'll be close to Heaton Park. Free WiFi in public areas, free self parking, and a full-service spa are available.

Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Free self parking
Enjoy international cuisine while dining at Pickwick Bar & Restaurant
English breakfast served daily for a fee
Take a swim in the indoor pool or soak in the hot tub
Indulge with body wraps, deep-tissue massages, or body treatments at Spa Naturel
Amenities include newspapers, a front-desk safe, and locker space
Onsite recreation includes a gym, a steam room, and a sauna
Guests have great things to say about the helpful staff and the clean accommodations
Just a 5-minute drive from Boundary Park and 12 minutes from Heaton Park

Mercure Manchester Norton Grange Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

9 meeting rooms and coworking spaces are available. A children's pool, a hot tub, and a sauna are also featured at the family-friendly Mercure Manchester Norton Grange Hotel & Spa. Free self parking is available. A complete renovation of Mercure Manchester Norton Grange Hotel & Spa was completed in August 2024.

This Victorian Rochdale hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.

Pickwick Bar & Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Late night fare is available from 24-hour room service.

Languages

English, French, German, Greek, Hindi, Italian, Polish, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli

Restaurants on site

Pickwick Bar & Restaurant

Things to do

18-hole adjacent golf course
Children's pool
Concerts/live shows
Evening entertainment
Fitness classes
Full-service spa
Games
Health club
Hot tub
Indoor pool
Pilates classes
Sauna
Steam room
Yoga classes

Family friendly

Children's games
Children's pool
Children's toys
Free cot
Indoor pool
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Gift shop/newsstand
Laundry facilities
Lockers
Luggage storage
Newspapers in lobby
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (on request)
Proposal/romance packages

Business services

9 meeting rooms
Conference centre
Coworking space

Outdoors

Garden
In a nature reserve
Outdoor furniture
Pool loungers
Terrace

Full-service spa

7 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Prenatal massages
Sauna
Spa open daily
Sports massages
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
6 accessible parking spaces
Area rugs in public areas
Area rugs in room
Fixed shower seat
Front entrance ramp
Gravel flooring in public areas
Hand-held showerhead
Hardwood flooring in public areas
Height-adjustable showerhead
Magnifying mirror
No lift
Smooth flooring in public areas
Thin carpet in public areas
Thin carpet in room
Tile flooring in public areas
Vibrating pillow alarm
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs on site

1 building
3 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1876
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Eco-friendly cleaning products used
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Renovated entire property - August 2024
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Victorian architecture

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot

Bathroom

Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Toilet paper
Towels provided

Entertainment

49-inch TV with satellite channels

Food and drink

24-hour room service
Champagne service
Electric kettle
Meal delivery service
Restaurant dining guides
Tea bags/instant coffee

Air conditioning
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Heating
Iron/ironing board
Laptop workspace
LED lighting
Phone
Printer
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: GBP 10

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 15

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 35 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 12 per person
Early check-in fee: GBP 10 (subject to availability)
Late check-out fee: GBP 15 (subject to availability)
In-room safe fee: GBP 25 per day
Rollaway bed fee: GBP 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Long-term renters welcome

This property uses eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Hotel Norton Grange

Mercure Manchester Norton

Mercure Manchester Norton Grange

Mercure Manchester Norton Grange Hotel

Mercure Manchester Norton Grange Hotel Rochdale

Mercure Manchester Norton Grange Rochdale

Mercure Norton

Mercure Norton Grange Manchester

Norton Grange Hotel Manchester

Norton Grange Mercure

Mercure Norton Grange Hotel Rochdale

Mercure Manchester Norton Grange Hotel Spa

Mercure Manchester Norton Grange Hotel & Spa Hotel

Mercure Manchester Norton Grange Hotel & Spa Rochdale

Mercure Manchester Norton Grange Hotel & Spa Hotel Rochdale

Mercure Manchester Norton Grange Hotel & Spa Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Good

Jon-Paul

Business traveller

21 Mar 2025

Liked: Cleanliness

Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Business traveller

20 Mar 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Colin

16 Mar 2025

Liked: Property conditions & facilities

Lovely ace

Stayed 1 night in Mar 2025

10/10 Excellent

Mr. David

13 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay and the mercure

My wife and i and two friends stayed over at the mercure for two nights. We found the facilities and amenities fantastic and the staff very friendly and attentive.

Stayed 2 nights in Mar 2025

10/10 Excellent

Adam

Business traveller

8 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had a fantastic stay at Norton Grange Hotel, and the absolute highlight was the spa! It’s incredible to have access to such a great pool, sauna, steam room, and jacuzzi for the same price as a Premier Inn or Travelodge, but with so much more value. Add in a lovely breakfast, and it’s an absolute steal for a relaxing getaway. The spa is well-maintained and a true luxury, making this hotel stand out. It’s rare to find such great facilities included in an affordable stay, and it made my visit feel much more special. A Few Things to Consider: • Event Nights Are VERY Loud – If there’s a wedding or party, expect super loud music that can go on until 1:30 am. The hotel warns ahead of time and makes it clear that no complaints will be accepted, so if you need a quiet night, check before booking! The other nights of my stay were peaceful, but the wedding night was a challenge for sleep. • Rooms Near the Stairwell Get Noise – My room was next to the stairwell, and the fire door slamming shut every time someone used it was quite disruptive. Light sleepers should request a room away from high-traffic areas. • Breakfast Could Use Some Healthier Options – While the breakfast was generous, most items were fried (fried eggs, sausages, etc.). Adding scrambled eggs and smoked salmon would be a great touch for those looking for lighter choices. Final Verdict Despite some noise issues, I loved my stay. The fantastic spa, great breakfast, and unbeatable value make it an excellent choice

Stayed 5 nights in Mar 2025

10/10 Excellent

David

8 Mar 2025

Stayed 4 nights in Feb 2025

10/10 Excellent

Hasan

7 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing and stunning Hotel, Spa was trully the bes

I highly recommend this hotel, I found the swimming pool and the spa amazing. I have never seen the variety of different spa rooms. aroma steam and sauna. Ice room with actual crushed ice. and the jacuzzi being open to the outside with a beautiful view.

Stayed 1 night in Mar 2025

8/10 Good

Alison

6 Mar 2025

Liked: Cleanliness, property conditions & facilities

Didnt like that we where in queue for happy hour staff shere slow so we waited 20 mins to be told we where too late to qualify ..not. acceptable

Stayed 1 night in Feb 2025

8/10 Good

Arfan, London

4 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Feb 2025

10/10 Excellent

Colin

Business traveller

27 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good gym

Decent hotel with great gym and pool facilities

Stayed 1 night in Feb 2025

4/10 Poor

Laverne

27 Feb 2025

Stayed 1 night in Feb 2025

10/10 Excellent

Savitri

Travelled with partner

22 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place on a stop over. Not far from the M62. Clean spacious room and shower/bath. Breakfast option and lunch/dinner available. On site spa/gym/pool. Lovely grounds. Would recommend.

Stayed 1 night in Feb 2025

2/10 Terrible

Lee, Bedford

Business traveller

21 Feb 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Oh, this one’s a masterpiece of hospitality. I show up at 8 PM, having booked a double bed—naturally, I get two singles. Fine, they move me to a proper double. I walk in, and the window is wide open because the cleaner was in that morning. No big deal, except the heating is broken, and the hotel’s solution? A mini radiator. And I mean mini—like, “might just about keep a hamster cozy” mini. So, I leave it to “warm up” while I head to the bar for an 8 quid pint of zero-alcohol disappointment. Get back, still freezing. End up sleeping in my coat because the outside temperature is just above freezing, and inside? I’d say somewhere between “unpleasant” and “should I be worried about hypothermia?” levels of cold. And the best part? I find out this morning that the hotel knew about the heating issue before lunchtime. I didn’t even book until 4 PM. So they knowingly let me check into what was essentially an icebox. That’s not just bad service—that’s straight-up wrong.

Stayed 1 night in Feb 2025

10/10 Excellent

Jon-Paul

Business traveller

18 Feb 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Stayed 1 night in Feb 2025

10/10 Excellent

gena

13 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

8/10 Good

Chris

Business traveller

13 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

2/10 Terrible

Steven

Travelled with family

9 Feb 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Ever been asked to prove your child is yours!

would just like to leave some feedback. upon check in I had to show photo ID for both myself and my son. I assume to prove he was my son. although I appreciate safeguarding measures are necessary and important it would have been helpful to be told this before visiting just like the message about noise. I have never before had to prove my son was who I had said he was and this was a real shock which affected me deeply. It was only by fortune that I have photographs of both passports on my phone as we are going on holiday next week and I dread to think what would have happened had I not had those. Simply messaging me like the message about the noise would have prepared me. Also, when we came for breakfast I was told I'd only paid for myself. My booking definitely is for one adult and one child so not sure whether this is a problem with hotels app or the link between that and the hotel but there is no way I would eat without my son. Really nice hotel and spa but my visit bookended by an upsetting checkin and problems with breakfast so all ruined

Stayed 1 night in Feb 2025

10/10 Excellent

Ian

9 Feb 2025

Stayed 1 night in Jan 2025

10/10 Excellent

Dawn Marie

Travelled with group

8 Feb 2025

Liked: Cleanliness, room comfort

Stayed 1 night in Feb 2025

8/10 Good

Roger

Business traveller

7 Feb 2025

Liked: Staff & service, property conditions & facilities

Great staff, food was excellent and service was very professional

Stayed 1 night in Feb 2025

6/10 Okay

Paula

7 Feb 2025

The toilet won’t flush so we had to change rooms

Stayed 2 nights in Feb 2025

10/10 Excellent

Michelle

5 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Stay at Norton Grange Hotel – Highly Rec

We booked a one-night stay at Norton Grange Hotel while attending a friend’s birthday party nearby and opted for a privilege room at a very reasonable rate. From the moment we arrived, we were pleasantly surprised by the experience. Our stay included access to the leisure facilities and spa, which was a wonderful bonus. The room itself was well-equipped with everything we needed – a fully stocked fridge with soft drinks, a Nespresso machine, and even toiletries like toothbrushes and shavers, in case we had forgotten anything. Breakfast was perfect, with a buffet offering a wide variety of options. We requested poached eggs, which the staff happily prepared fresh for us. The checkout time of 12 PM gave us a little extra time to enjoy the spa before leaving – the perfect way to end our stay. I only wish we had more time to make the most of it, but unfortunately, we had to rush back for my son’s football match. Overall, we had a fantastic stay and would definitely return. Highly recommend Norton Grange Hotel for a relaxing and comfortable getaway!

Stayed 1 night in Jan 2025