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Mercure Manchester Norton Grange Hotel & Spa

4.0 star property

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Photo gallery for Mercure Manchester Norton Grange Hotel & Spa

Exterior
Exterior
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Interior entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Manchester Road, Castleton, Rochdale, England, OL11 2XZ
  • Place, Rochdale Canal
    ‪3 min walk‬
  • Place, Rochdale Canal
    ‪3 min walk‬
  • Place, Team Karting
    ‪4 min drive‬
  • Airport, Manchester (MAN)
    ‪49 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

8.4 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(56 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed with Sofa bed

Family Room, 1 Double Bed with Sofa bed

Family Room, 1 Double Bed with Sofa bed

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

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About this property

Mercure Manchester Norton Grange Hotel & Spa

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Mercure Manchester Norton Grange Hotel & Spa offers 81 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with satellite channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Naturel has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Mercure Manchester Norton Grange Hotel & Spa. During your stay, you'll be close to Heaton Park. Free WiFi in public areas, free self parking, and a full-service spa are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Enjoy international cuisine while dining at Pickwick Bar & Restaurant
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body wraps, deep-tissue massages, or body treatments at Spa Naturel
  • Amenities include newspapers, a front-desk safe, and locker space
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 5-minute drive from Boundary Park and 12 minutes from Heaton Park
Mercure Manchester Norton Grange Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

9 meeting rooms and coworking spaces are available. A children's pool, a hot tub, and a sauna are also featured at the family-friendly Mercure Manchester Norton Grange Hotel & Spa. Free self parking is available. A complete renovation of Mercure Manchester Norton Grange Hotel & Spa was completed in August 2024.

This Victorian Rochdale hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
Pickwick Bar & Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Pickwick Bar & Restaurant

Things to do

  • 18-hole adjacent golf course
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Proposal/romance packages

Business services

  • 9 meeting rooms
  • Conference centre
  • Coworking space

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Fixed shower seat
  • Front entrance ramp
  • Gravel flooring in public areas
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Magnifying mirror
  • No lift
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1876
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - August 2024
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Meal delivery service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Printer
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 12 per person
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 15 (subject to availability)
  • In-room safe fee: GBP 25 per day
  • Rollaway bed fee: GBP 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Hotel Norton Grange
Mercure Manchester Norton
Mercure Manchester Norton Grange
Mercure Manchester Norton Grange Hotel
Mercure Manchester Norton Grange Hotel Rochdale
Mercure Manchester Norton Grange Rochdale
Mercure Norton
Mercure Norton Grange Manchester
Norton Grange Hotel Manchester
Norton Grange Mercure
Mercure Norton Grange Hotel Rochdale
Mercure Manchester Norton Grange Hotel Spa
Mercure Manchester Norton Grange Hotel & Spa Hotel
Mercure Manchester Norton Grange Hotel & Spa Rochdale
Mercure Manchester Norton Grange Hotel & Spa Hotel Rochdale

Mercure Manchester Norton Grange Hotel & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 426 out of 1003 reviews
Rating 8 - Good. 310 out of 1003 reviews
Rating 6 - Okay. 156 out of 1003 reviews
Rating 4 - Poor. 64 out of 1003 reviews
Rating 2 - Terrible. 47 out of 1003 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah

Stayed 1 night in Feb 2026

10/10 Excellent

David

Stayed 1 night in Feb 2026

10/10 Excellent

David

Stayed 4 nights in Feb 2026

10/10 Excellent

Rodney

Business traveller
Liked: Cleanliness, staff & service, amenities
The free use of the amazing spa facilities was a bonus.
Stayed 1 night in Jan 2026

10/10 Excellent

Nathan

Stayed 1 night in Feb 2026

6/10 Okay

Akeema

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Our room was changed from Room 306 to Room 314 due to several cleanliness issues, including a white pill, a broken nail, scum on the bed frame, and a dirty sheet found under the bed. I brought these concerns to the attention of the morning receptionist on 1 February, who offered us complimentary breakfast and a room change before we left for the day. However, upon our return, the afternoon receptionist was unaware of this arrangement, which resulted in a delay while the issue was resolved.
Stayed 2 nights in Jan 2026

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food very good spa good aswell overall really nice place to stay
Stayed 2 nights in Jan 2026

6/10 Okay

Sophie

Stayed 1 night in Jan 2026

6/10 Okay

Alison

Disliked: Property conditions & facilities
Could do with an update, scruffy paint work, tired decor, it was clean so did what we needed it to do.Had a gorgeous braised lamb dish for dinner but wouldn’t book breakfast again, the hot breakfast wasn’t even warm and i think the pastry option had been there all week, I took one bite of a pain du chocolate and nearly broke my tooth. Not all the pillows had pillow cases on and the pillows were so uncomfortable, it was like laying on a brick. Do not think I would stay again.
Stayed 1 night in Jan 2026

8/10 Good

nelson

Liked: Cleanliness, staff & service, amenities
Excellent place to enjoy with your partner. Plenty quantity and quality. Loads of place to sit and people to help you around
Stayed 1 night in Jan 2026

8/10 Good

Lorraine

Stayed 1 night in Jan 2026

2/10 Terrible

nomi

Business traveller
Disliked: Cleanliness, staff & service, amenities
The corridors smelt of sweat the room was of no quality for the price paid we didn’t get not even a hot drinks in the room or any kettle to make it the tea or coffee when asked we were told to pay extra the room had no heating we were frozen had a bad sleep the TV only had one channel working the staff were not helpful I would not recommend this hotel to anyone it’s a scam with the pictures posted online & waste of money
Stayed 1 night in Jan 2026

6/10 Okay

Dean

Business traveller
Liked: Staff & service
Room very small and could have been cleaner. Very dated property
Stayed 1 night in Jan 2026

10/10 Excellent

Taira

Stayed 1 night in Jan 2026

10/10 Excellent

Prashant, Washington

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, spacious room, quiet, ample car parking tasty breakfast, plesant checkin and check out.
Stayed 1 night in Jan 2026

8/10 Good

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room good size and all amenities except a room safe. Staff courteous and fast efficient check in. Good breakfast selection but closed at 930. Check out 1200 so no rush to clear room. Good gym facilities but did not have chance to use this time. One slight issue was tbe extremly hard pillows. Othetwise all goodd.
Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Stayed 3 nights in Jan 2026

10/10 Excellent

Veronika

Travelled with group
Liked: Cleanliness, staff & service, room comfort
The room was cosy and spacious, the beds were comfy. Overall lovely room and lovely hotel, a bit dated but that reflects in the price and although could do with a revamp it was pristine. Breakfast was lovely, good coffee lots of options for English or continental breakfast lovers equally. We had dinner in the restaurant the first night and it was delicious. Good sized pool which again was a bit basic HOWEVER the spa was surprisingly nice! 2 different steam rooms, 2 different dry saunas, an ice room and jacuzzi plus swim outside pool. Well equipped gym as well. Absolute treat for the price cannot complain. We’ll visit again!
Stayed 2 nights in Jan 2026

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, amenities
Great facilities, room spotless, good breakfast and a hotel toaster that actually works!
Stayed 1 night in Jan 2026

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent all round from check inn lovely helpful lady on reception. Clean and tidy rooom. Breakfast staff rude and miserable. Breakfast quantity was good quality was just ok at best. Spa swimming pool steam rooms sauna amazing.
Stayed 1 night in Jan 2026

10/10 Excellent

Nick

Stayed 2 nights in Jan 2026

10/10 Excellent

Christopher

Stayed 1 night in Jan 2026

10/10 Excellent

Arkadiusz

Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We disnr stay fir breakfast due to a issue at the hotle on the moening of our departure but that disnt really wpoil our break as our food the night befire was amazinf and the spa was just what was needed
Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Staff we're superb, could not have been more helpful
Stayed 1 night in Jan 2026

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