"Spa was outstanding and the staff, bedrooms was clean and tidy all what you wanted but room 301 needs new window hinges draughty and noise comes throu ... " More
26 Oct 2019 by Rama
Dear Guest, Thank you so much for taking time to share your experience with us further to your recent visit to us. Thank you for recognizing the team efforts. I noted your comment about 301 hinges. we look forward to welcome you back in the near future. Best Regards Rama Arimilly General Manager
20 Sep 2019 by Rama
Dear Guest, Thank you for taking time to share your feedback further to your recent visit to us. I am upset to learn your comments about the service, I will certainly reflect on it. Best Regards Rama Arimilly General Manager
27 May 2019 by Rama
Dear Guest, thank you for your kind words and 5 star rating, further to your recent visit with us. we look forward to welcome you back in the near future. Best Regards Rama Arimilly
23 Sep 2018 by Rama
Dear Guest, Thank you for taking time to share your rating further to your recent visit here with us at Mercure Norton Grange Hotel & Spa. We look forward to welcome you back in the near future. Regards Rama Arimilly General Manager
Due to COVID-19, this property’s food and beverage options may be limited.
Mercure Manchester Norton Grange Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business centre. A kids' pool, a sauna, and a rooftop terrace are also featured at the eco-friendly Mercure Manchester Norton Grange Hotel & Spa. Free self parking is available. This 4-star Rochdale hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Mercure Manchester Norton Grange Hotel & Spa offers 81 forms of accommodation with coffee/tea makers and a hairdryer. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit. This Rochdale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a English breakfast daily from 6:30 AM to 9:30 AM.
Grange Restaurant – This fine-dining restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Pickwick Bistro – This brasserie serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.
An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Spa Naturel has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and ALLSAFE (Accor Hotels) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Tourism Pledge.
