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Courtyard by Marriott Rochester Downtown

3.0 star property

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Photo gallery for Courtyard by Marriott Rochester Downtown

Property amenity
Exterior
Lobby
Lobby
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
390 East Avenue, Rochester, NY, 14607
  • Place, Park Avenue
    ‪5 min walk‬
  • Place, Rochester Museum and Science Center
    ‪7 min walk‬
  • Place, Strong
    ‪10 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Individually furnished, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Hearing Accessible

Individually furnished, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Hearing Accessible (Roll-in Shower)

Individually furnished, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Hearing Accessible (Accessible Bathtub)

Individually furnished, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Individually furnished, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Hearing Accessible

Individually furnished, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Hearing Accessible (Roll-in Shower)

Individually furnished, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Dining Area, Living Room)

Individually furnished, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom (Dining Area, Living Room)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Hearing Accessible (Accessible Bathtub)

Individually furnished, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Hearing Accessible (Dining Area, Living Room)

Individually furnished, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Hearing Accessible (Dining Area, Living Room)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Courtyard by Marriott Rochester Downtown

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available on request.
Courtyard by Marriott Rochester Downtown offers 126 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. 55-inch Smart televisions come with satellite channels and Netflix. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Courtyard by Marriott Rochester Downtown. During your stay, you're just a quick walk from Park Avenue. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • To-go breakfast served daily for a fee
  • Amenities include a front-desk safe, 2 meeting rooms, and a computer
  • Onsite recreation includes a 24-hour gym
  • 12 minutes by foot from Strong and a 2-minute drive from Blue Cross Arena
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There are 2 meeting rooms available. The business-friendly Courtyard by Marriott Rochester Downtown also features a 24-hour fitness center, coffee/tea in a common area, and laundry facilities. Self parking is free.

This 3-star Rochester hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM and 9:30 AM.
Bistro - This bistro serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 8 to 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bistro

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Computer station

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2021
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch smart TV with satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 8.00 to 14.00 per person
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Courtyard by Marriott Rochester Downtown Hotel
Courtyard by Marriott Rochester Downtown Rochester
Courtyard by Marriott Rochester Downtown Hotel Rochester

Courtyard by Marriott Rochester Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 238 out of 309 reviews
Rating 8 - Good. 48 out of 309 reviews
Rating 6 - Okay. 7 out of 309 reviews
Rating 4 - Poor. 4 out of 309 reviews
Rating 2 - Terrible. 12 out of 309 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Hunaidah

Liked: Cleanliness, staff & service, amenities
Comfortable and clean room Staff was friendly.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean staff super friendly
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

keisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent !
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very courteous, and the room was clean and well-appointed. We had a great visit! Kudos to the bistro staff for making sure all of our coffee needs were met ;-)
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly and helpful. Room was fresh, clean, comfortable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tyrone

Liked: Staff & service, amenities
Great service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Xiaohui

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jessica Anne

Liked: Cleanliness, property conditions & facilities
Beautiful room and courteous staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities
The room was clean and the staff was very friendly
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately there was no free breakfast as advertised. The hotel was very nice
Stayed 1 night in Dec 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice modern & clean hotel, and friendly helpful staff.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
So much to do near by, we had a great time.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

xiang

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Close to the strong museum if you are planing to visit there.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Cynthia Noel

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, room had nice bathroom shower and bed was comfy, staff was very friendly ... both early evening at the check in and then when i came down to check out t in the morning the woman in the bistro making coffee, among other things, was wonderful & cheerful ...wishing me a great day.. very nice to see these days! Great location, felt safe, even had an inside parking garage spot for me and i was grateful since the snow was coming down real hard all night!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Hiep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and friendly staffs
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really comfortable, clean, and nicely decorated in a great location!
Stayed 1 night in Jul 2025
Verified

8/10 Good

Miwako

Liked: Amenities, property conditions & facilities
The room was clean, staffs were nice, but bathroom was not great because one of bath towels and bath mat had some hair, body soap bottle was not refilled.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Mary Jane

Liked: Cleanliness, amenities, property conditions & facilities
Check-in took about 20 minutes due to new system. When we finally got to our room, it was a King sized bed instead of two Queens. We were too tired to complain. We booked three rooms two month ago and we were each on different floors, so that was disappointing. That said, the rooms were very nice and the staff were very friendly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As stated above, location, friendly staff, clean, access to great restaurants.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Mark y Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay especially for business trips
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Very nice hotel. Great front desk staff.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property condition was excellent. Lovely hotel in a great location near several restaurants. Safe convenient parking.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Thomas

Very clean, great staff.
Stayed 2 nights in May 2025

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