Hilton Garden Inn Rochester Downtown, NY

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Where to?

Dates

June 2025

July 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool
Pet-friendly
Parking available
Room service
24/7 front desk
Bar

Explore the area

155 E Main St, Rochester, NY, 14604

Blue Cross Arena
‪6 min walk‬
Strong
‪8 min walk‬
Eastman School of Music
‪8 min walk‬
Rochester, NY (ROC-Greater Rochester Intl.)
‪7 min drive‬

Room options

In-room safe, free cots/infant beds, free rollaway beds, free WiFi

Room, 2 Queen Beds

Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible (Rollin Shower)

Sleeps 2
1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

Sleeps 2
1 King Bed

Room, 2 Queen Beds, Non Smoking

33 sq m
Sleeps 4
2 Queen Beds

Room, 1 King Bed with Sofa bed (Larger Room)

Sleeps 3
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

Sleeps 2
1 King Bed

Room, 1 King Bed (With Drinks-Snacks)

28 sq m
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed with Sofa bed (Wetbar)

Sleeps 4
1 King Bed and 1 Double Sofa Bed

37-inch flat-screen TV with premium TV channels, TV, iPod dock

Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Junior Suite, 2 Queen Beds, Accessible (Hearing Impaired)

Sleeps 6
2 Queen Beds

Junior Suite (2 Queen Beds & Sofa Bed)

Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Larger Room)

Sleeps 2
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Bathtub

Sleeps 2
1 King Bed

Room, 2 Queen Beds, Accessible (Rollin Shower)

Sleeps 4
2 Queen Beds

Junior Suite, 2 Queen Beds, Accessible

Sleeps 4
2 Queen Beds

Deluxe Room, 1 King Bed, Accessible

Sleeps 4
1 King Bed

Suite, 1 King Bed, Accessible

Sleeps 4
1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

Sleeps 4
1 King Bed

Similar properties

Pool
Breakfast included
Free airport shuttle
Pet-friendly

for 1 room

includes taxes & fees

2 Jul - 3 Jul

About this property

Hilton Garden Inn Rochester Downtown, NY

Hotel with 2 restaurants, a short walk to Strong

2 restaurants, an indoor pool, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.

Hilton Garden Inn Rochester Downtown, NY offers 106 accommodations with iPod docking stations and safes. 37-inch flat-screen televisions come with pay movies. Refrigerators, microwaves, and coffee/tea makers are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Rochester Downtown, NY. During your stay, you're just a quick walk from Strong. Enjoy features like free WiFi in public areas, plus 2 restaurants and an indoor pool.

Free WiFi and wired Internet
Enjoy a bite to eat at one of the 2 restaurants
Cooked-to-order breakfast served daily for a fee
Self parking available for a fee
Take a swim in the indoor pool
Services include dry cleaning/laundry, luggage storage, and wedding services
Onsite recreation includes a gym
9 minutes by foot from Strong and a 4-minute drive from University of Rochester
Cats and dogs welcome for a fee (restrictions apply)

Hilton Garden Inn Rochester Downtown, NY offers its guests an indoor pool and a fitness center. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and 2 meeting rooms are available. Hilton Garden Inn Rochester Downtown, NY also features a vending machine, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM and 10:00 AM.

Hilton Garden Inn Rochester Downtown, NY has 2 restaurants serving lunch and dinner.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Parking on site (USD 10 per day)
Wheelchair-accessible parking available
Onsite parking options include a garage

Food and drink

Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7.95 to 15 for adults and USD 5.95 to 10 for children
2 restaurants
A bar/lounge
Snack bar/deli

Restaurants on site

Drifters

Things to do

Gym
Indoor pool

Family friendly

Free cot
Free rollaway/extra bed
Grocery/convenience store
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
ATM
Grocery/convenience store
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Wedding services

Business services

2 meeting rooms
24-hour business centre
Computer station
Conference space

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

6 floors
Banquet hall
Built in 2015
Designated smoking areas
Fireplace in lobby

Room amenities

Bedroom

Bedsheets provided
Free cot
Free rollaway/extra bed

Bathroom

Free toiletries
Private bathroom
Towels provided

Entertainment

37-inch flat-screen TV with premium channels
IPod dock
Pay films

Food and drink

Coffee/tea maker
Limited room service
Microwave
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Free local calls
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets: USD 75 per accommodation, per stay
Only dogs and cats are allowed
Maximum 2 (weight limit: 50 lbs per pet)
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.

Free rollaway/extra beds!

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately USD 7.95 to 15 for adults, and USD 5.95 to 10 for children
Self parking fee: USD 10 per day
Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Rochester Downtown

Hilton Garden Rochester Downtown

Hilton Garden Inn Rochester Downtown Hotel Rochester

Hilton Rochester

Rochester Hilton Garden Inn

Hilton Garden Inn Rochester Downtown Hotel

Hilton Rochester Downtown, Ny

Hilton Garden Inn Rochester Downtown

Hilton Garden Inn Rochester Downtown NY

Hilton Garden Inn Rochester Downtown, NY Hotel

Hilton Garden Inn Rochester Downtown, NY Rochester

Hilton Garden Inn Rochester Downtown, NY Hotel Rochester

Hilton Garden Inn Rochester Downtown, NY Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

6/10 Okay

Michael

18 Mar 2025

Liked: Property conditions & facilities

The hotel was ok overall.

Stayed 1 night in Mar 2025

6/10 Okay

Pat

Travelled with family

15 Mar 2025

Liked: Cleanliness, staff & service

Staff were so nice and helpful. It was quiet and peaceful there. Shower was poorly designed as you had to step in to turn on the water so you got blasted by cold water. Bathroom door started squealing but we had just gone to bed so didn't let anyone know. Dining for dinner had a limited menu but our food was good. Breakfast buffet was weak in terms of variety, quality, and the food was not hot.

Stayed 1 night in Mar 2025

10/10 Excellent

joseph

Travelled with family, Business traveller

12 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was awesome

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Business traveller

10 Mar 2025

Liked: Cleanliness, staff & service

Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family

28 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

4/10 Poor

Alynn

27 Feb 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

For the price of this hotel, we expected it to be much better. The customer service was terrible. Rude and dismissive. The parking situation is very bad. Construction is what it is but there were lots of transient people hanging our smoking in the parking structure in the middle of the night and it was scary with our small child. The hotel was not clean. The elevator was filthy. The room was also not clean and did not have basic amenities like soap in the shower. Overall, bad experience and we will not be staying here again.

Stayed 1 night in Feb 2025

4/10 Poor

Matt

Travelled with partner

25 Feb 2025

Liked: Cleanliness, amenities

Disliked: Staff & service

Great location. Went to the front desk and the guy said the woman who checks people in was in the bathroom. So, I waited. Another guest came in and got in line. Then another. And another. About 15 minutes later she came out of the bathroom, making no effort to hurry. Super pricey. Water bottles in room had $1 tags on them. For the price I paid for the room? Give me a break. Hotel is large - confusing layout but thats no ones fault. Sits next to large parking garage that was pretty full. All in all the trip was fun but the hotel is not worth the price

Stayed 1 night in Feb 2025

10/10 Excellent

Jose Alberto

24 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Everything

Stayed 5 nights in Feb 2025

6/10 Okay

James

23 Feb 2025

Null

Stayed 1 night in Feb 2025

2/10 Terrible

Stewart

Travelled with family

23 Feb 2025

Disliked: Staff & service, property conditions & facilities

Tv doesn’t work, wouldn’t stay again.

Stayed 1 night in Feb 2025

10/10 Excellent

Rosalee, Brooklyn

22 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Feb 2025

8/10 Good

Amy

21 Feb 2025

Stayed 1 night in Feb 2025

8/10 Good

Mary

Travelled with family

20 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The overall cleanliness was good. I was disappointed that the only breakfast item included with the price of the room was coffee.

Stayed 1 night in Feb 2025

8/10 Good

Christy

Travelled with family and small children

17 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was very helpful and friendly, especially the breakfast staff. Our room was not ready at checkin and we waited over an hour, but we were given meal vouchers to compensate. Our room was clean and spacious. The parking was not included. My kids loved the pool, though it was quite cold. I would stay here again.

Stayed 2 nights in Feb 2025