Hyatt Regency Rochester

3.5 star property

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Photo gallery for Hyatt Regency Rochester

Welcome to the Hyatt Regency, a modern hotel with a prominent entrance and large windows.
Relax in our spacious lobby with clean lines and minimalist design, featuring a polished floor and large windows offering views of the surrounding area.
Formal dining area with round tables set for guests, featuring centerpieces and fine tableware.
Relax and socialize in our outdoor lounge area, featuring comfortable seating and a coffee table.
Enjoy the city view from the comfort of this stylish room, featuring a sofa, side table, and floor lamp.

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Breakfast available
  • Pet-friendly

Explore the area

Map
125 East Main Street, Rochester, NY, 14604
  • Blue Cross Arena
    ‪6 min walk‬
  • Strong
    ‪8 min walk‬
  • Eastman School of Music
    ‪8 min walk‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪7 min drive‬

Room options

Room, 1 King Bed, River View (High Floor)

8.0 out of 10
Very good
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (High Floor)

8.4 out of 10
Very good
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

8.0 out of 10
Very good
(54 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, River View

7.6 out of 10
Good
(7 reviews)
  • 33 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (High Floor)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Skyline)

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, River View

7.6 out of 10
Good
(9 reviews)
  • 33 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

7.6 out of 10
Good
(18 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Hyatt Regency Rochester

Pet-friendly Rochester hotel connected to the convention center, steps from Rochester Riverside Convention Center
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hyatt Regency Rochester offers 341 accommodations with iPod docking stations and safes. Pillowtop beds feature down comforters. 55-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hyatt Regency Rochester. During your stay, you'll be connected to the convention center, and just a quick walk from Strong. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy American cuisine while dining at CORSO ~ Italian Casual
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, a porter, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Rochester Riverside Convention Center and 7 minutes by foot from Blue Cross Arena
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

WiFi is free in public spaces. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Hyatt Regency Rochester. Parking is available for a fee.

This 3.5-star Rochester hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11 AM.
CORSO ~ Italian Casual - This restaurant specializes in American cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Happy hour is offered.
CORSO ~ Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 16 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11 AM on weekends; USD 10 to 22 for adults and USD 9 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • CORSO ~ Bar
  • CORSO ~ Italian Casual

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (183 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (92 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 60 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 22 for adults, and USD 9 to 15 for children
  • Covered self parking fee: USD 16 per day (in/out privileges)
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Regency Hotel Rochester
Hyatt Regency Rochester
Hyatt Rochester
Rochester Hyatt
Rochester Hyatt Regency
Hyatt Regency Rochester Hotel Rochester
Hyatt Regency Rochester Hotel
Hyatt Regency Rochester Hotel
Hyatt Regency Rochester Rochester
Hyatt Regency Rochester Hotel Rochester

Hyatt Regency Rochester Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 419 out of 1018 reviews
Rating 8 - Good. 226 out of 1018 reviews
Rating 6 - Okay. 171 out of 1018 reviews
Rating 4 - Poor. 104 out of 1018 reviews
Rating 2 - Terrible. 98 out of 1018 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ananda Piyankara

Disliked: Cleanliness, staff & service
receptionist not good
Stayed 2 nights in Apr 2025

8/10 Good

Joann Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Elisabeth

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived, the sheets were not clean. I brought a pillow cover that was stained to the reception. No surprised answer, no apologies. They told me that they would send clean sheets to the room. When we came back from dinner, there was a plastic bag on the floor with the sheets. We had to change the sheets ourselves. Disgusting!

10/10 Excellent

Rebecca

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good, fan in bathroom would be nice though- room became moist af after shower
Stayed 1 night in Apr 2025

6/10 Okay

Caitlin

Stayed 2 nights in Apr 2025

10/10 Excellent

Jaquawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Mollie

Stayed 2 nights in Apr 2025

8/10 Good

Matthewe

Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place
Stayed 1 night in Apr 2025

10/10 Excellent

RANDALL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Adebola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and bathroom but a little noisy. Windows, has molds, need be cleaned
Stayed 2 nights in Apr 2025

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenience of location
Stayed 2 nights in Apr 2025

4/10 Poor

Holly

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The floors in our room were not swept or vacuumed before our stay. There was dirt on the floors that stuck to our bare feet. The room had a musty smell. The sink in the bathroom did not have cold water running from the sink, and if it did, it was a trinkle at best. The walls were very thin. We can hear clearly the kids next door and if I wanted to I could probably have a conversation with them at a normal level. The elevator dings were extremely loud. We weren’t even the room nearest to the elevators and it woke me up several times. I’m really not sure why they needed to be so loud, especially in the middle of the night. With how much we payed for this room and the Hyatt name being related to it, I was not very thrilled with the overall stay. I left tired and disappointed. Maybe validated parking should be included since nothing else is?

10/10 Excellent

Sevetria

Stayed 2 nights in Apr 2025

8/10 Good

Georgette, BRONXVILLE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
great staff and clean location
Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

Stayed 1 night in Mar 2025

10/10 Excellent

Hyukman(Eric)

Stayed 1 night in Mar 2025

8/10 Good

Lamar

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice location. $150 deposit required. Parking is not free $12 a day. Downtown area close to everything
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jewel of the Jungle

Staff is definitely “urban” and downtown Rochester totally sucks but the Hyatt is the last bastion of civilization in the jungle.
Stayed 1 night in Mar 2025

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Tyler

Stayed 2 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Timmie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean but stuff behind clothes rack. Quiet area. No valet parking. Breakfast was good. Will go back
Stayed 1 night in Mar 2025