Hyatt Regency Rochester

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Overview
Rooms
Location
Policies

Good

Popular amenities

Room service
Bar
Parking available
Breakfast available
Pet-friendly

Explore the area

125 East Main Street, Rochester, NY, 14604

Blue Cross Arena
‪6 min walk‬
Strong
‪8 min walk‬
Eastman School of Music
‪8 min walk‬
Rochester, NY (ROC-Greater Rochester Intl.)
‪7 min drive‬

Room options

Room, 1 King Bed, River View (High Floor)

33 sq m
Sleeps 4
1 King Bed

Room, 2 Queen Beds (High Floor)

33 sq m
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds

33 sq m
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, River View

33 sq m
River view
Sleeps 4
2 Queen Beds

Room, 1 King Bed (High Floor)

33 sq m
Sleeps 4
1 King Bed

Suite, 1 King Bed (Skyline)

65 sq m
Sleeps 4
1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

33 sq m
Sleeps 4
1 King Bed

Room, 1 King Bed, River View

33 sq m
River view
Sleeps 4
1 King Bed

Room, 1 King Bed

33 sq m
Sleeps 4
1 King Bed

Similar properties

Pool
Pet-friendly
Free WiFi
Restaurant

for 1 room

includes taxes & fees

23 Jun - 24 Jun

About this property

Hyatt Regency Rochester

Pet-friendly Rochester hotel connected to the convention center, steps from Rochester Riverside Convention Center

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.

Hyatt Regency Rochester offers 341 accommodations with iPod docking stations and safes. Pillowtop beds feature down comforters. 55-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hyatt Regency Rochester. During your stay, you'll be connected to the convention center, and just a quick walk from Strong. Features include free WiFi in public areas, plus a restaurant and a gym.

Free WiFi
Enjoy American cuisine while dining at CORSO ~ Italian Casual
Full breakfast served daily for a fee
Self parking available for a fee
Services include a concierge, a porter, and luggage storage
Onsite recreation includes a gym
Guests have great things to say about the helpful staff and the clean accommodations
Steps from Rochester Riverside Convention Center and 7 minutes by foot from Blue Cross Arena
Dogs welcome for a fee (restrictions apply)

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

WiFi is free in public spaces. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Hyatt Regency Rochester. Parking is available for a fee.

This 3.5-star Rochester hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11 AM.

CORSO ~ Italian Casual - This restaurant specializes in American cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Happy hour is offered.

CORSO ~ Bar - Onsite bar. Open daily.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Secured, covered parking on site (USD 17 per day)
Wheelchair-accessible parking and van parking available

Food and drink

Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11 AM on weekends; USD 10 to 22 for adults and USD 9 to 15 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli

Restaurants on site

CORSO ~ Bar
CORSO ~ Italian Casual

Things to do

Gym
TV in common areas

Family friendly

Free cot
Free rollaway/extra bed
In-room refrigerator
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave
Vending machine

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Wedding services

Business services

24-hour business centre
Meeting rooms

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
10 accessible parking spaces
Assistive listening devices
Braille/raised signage
Lift (183 centimetre wide door)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk (92 centimetre high)
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

25 floors
Ballroom
Banquet hall
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Down comforter
Free cot
Free rollaway/extra bed
Hypo-allergenic bedding
Pillowtop mattress

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided

Entertainment

55-inch flat-screen TV with premium cable channels
IPod dock
Pay films

Food and drink

Coffee/tea maker
Free bottled water
Limited room service
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free daily newspapers
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: USD 60 per pet, per stay
Only dogs are allowed
Maximum 2 (weight limit: 50 lbs per pet)
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately USD 10 to 22 for adults, and USD 9 to 15 for children
Covered self parking fee: USD 17.00 per day (in/out privileges)
Pet fee: USD 60 per pet, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Regency Hotel Rochester

Hyatt Regency Rochester

Hyatt Rochester

Rochester Hyatt

Rochester Hyatt Regency

Hyatt Regency Rochester Hotel Rochester

Hyatt Regency Rochester Hotel

Hyatt Regency Rochester Rochester

Hyatt Regency Rochester Hotel Rochester

Hyatt Regency Rochester Reviews

7.6

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Excellent

LA'TOYA

8 Mar 2025

Liked: Cleanliness, property conditions & facilities

Just what we need!

Stayed 2 nights in Feb 2025

10/10 Excellent

karen

26 Feb 2025

Stayed 1 night in Feb 2025

6/10 Okay

Fran

Travelled with partner

23 Feb 2025

Disliked: Staff & service

Nice property with several food and drink options. But room was disappointing. Heat kicked on a lot at first and then never came on again. Heater makes a weird noise when heat cycle ended. No soap. When I asked for some they brought 1 small bar. Inadequate towels. Phone is missing cord from handset to base. Alarm in another room went off at 6 and no one was there so rang until it automatically stopped. Someone was banging around in the hall before that. Rooms are not quiet at all and fan does not run to drown sounds out. Only 3 ice machines for hotel of over 20 floors.

Stayed 1 night in Feb 2025

6/10 Okay

Stephanie

20 Feb 2025

Liked: Staff & service

Stayed 4 nights in Feb 2025

10/10 Excellent

Rachel, Brockport

20 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good for quick trip

Stayed 2 nights in Dec 2024

10/10 Excellent

Catherine

18 Feb 2025

Liked: Cleanliness

Stayed 1 night in Feb 2025

10/10 Excellent

Pamela

17 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Customer Services

Upon arrival at the Front Desk, the person behind the desk was very polite. At one point I thought she might be reading from a card as she spoke of all the amenities of the hotel, the two restaurants and hours serving. She was extremely polite and made it a good start for my stay.

Stayed 2 nights in Feb 2025

6/10 Okay

Sierra

16 Feb 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Not the best when it comes to customer service

Stayed for one night, got a knock at the door at 8:30am from housekeeping asking when we were leaving (which I thought was rude and too early) then again at 10:00am when checkout isn’t until 11:00am. After our stay, I realized my card had been charged 3 times for the deposit and it took calling 3 times to actually get ahold of the manager and get it resolved.

Stayed 1 night in Feb 2025

10/10 Excellent

Mayor

Travelled with partner

14 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Quiet and cozy

Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca, pittsford

9 Feb 2025

Stayed 2 nights in Feb 2025

2/10 Terrible

Danielle

Travelled with family

9 Feb 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Had a clogged toilet, so I was brought a plunger to unclog it myself. Shower water was warm Saturday morning, freezing Sunday morning. Only given one washcloth for 3 people. Asked for additional towels and did not receive them.

Stayed 2 nights in Feb 2025

6/10 Okay

Jacqueline

Business traveller

5 Feb 2025

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

3 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

6/10 Okay

Deborah

2 Feb 2025

Stayed 2 nights in Jan 2025

8/10 Good

Michael

2 Feb 2025

Stayed 3 nights in Jan 2025

4/10 Poor

Gregory

Travelled with family

2 Feb 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

I’ve came to this hotel 3 years in a row…. Every year it got worse. Always a parking garage elevator broke, escalators not working from lobby to ballroom, only 2 of 3 elevators inside hotel work. If it wasn’t for the front desk people I would have left as soon as I got there.

Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveller

Business traveller

1 Feb 2025

Liked: Staff & service

Disliked: Cleanliness, room comfort

Brown stains on towels

There were plumbing issues in my room that needed to be fixed and I was given towels with questionable brown stains on them. I will not be returning to this hotel

Stayed 2 nights in Jan 2025

10/10 Excellent

Virginia

1 Feb 2025

Stayed 1 night in Dec 2024

10/10 Excellent

Laura

25 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jan 2025

10/10 Excellent

Joyselen

24 Jan 2025

Liked: Cleanliness

Stayed 1 night in Jan 2025

8/10 Good

Trixie

23 Jan 2025

Liked: Staff & service, amenities

Bed was horrible. I had to literally purchase a styrofoam crate to sleep on. That didn't help much, maintenance had to come inand remove the mattress altogether.

Stayed 1 night in Jan 2025

2/10 Terrible

Kenneth

22 Jan 2025

Disliked: Cleanliness

Stayed 1 night in Jan 2025

10/10 Excellent

Ashdiell

Business traveller

17 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love it

Stayed 1 night in Jan 2025

10/10 Excellent

Neil

Travelled with family

6 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were all great. The bartender did a great job mixing up some tasty off menu cocktails. The building is a bit older and the parkade is rough but we thoroughly enjoyed our stay.

Stayed 2 nights in Dec 2024