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Inn on Broadway

3.5 star property
VIP Access

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Photo gallery for Inn on Broadway

Ballroom
Deluxe Room | Bathroom
Luxury Room, 1 King Bed, Fireplace
Meeting facility
Deluxe Room | Private kitchenette

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Breakfast included
  • 24/7 front desk
  • Parking included

Explore the area

Map
26 Broadway, Rochester, NY, 14607
  • Eastman School of Music
    ‪3 min walk‬
  • Strong
    ‪6 min walk‬
  • Blue Cross Arena
    ‪15 min walk‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Luxury Room, 1 King Bed, Fireplace

Luxury Room, 1 King Bed, Fireplace

Luxury Room, 1 King Bed, Fireplace

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Traditional Room

Traditional Room

Traditional Room

  • Sleeps 3
  • 1 Queen Bed

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About this property

Inn on Broadway

Georgian hotel with free breakfast and free valet parking
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Inn on Broadway offers 25 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Our customers tell us they can't get enough of the helpful staff at Inn on Broadway. During your stay, you're just a quick walk from Strong. You'll find features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free valet parking and self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, luggage storage, and wedding services
  • Steps from Eastman School of Music and 6 minutes by foot from Strong
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 3746 square feet (348 square meters) and includes conference space. A library, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Inn on Broadway. Free self parking and valet parking are available.

This 3.5-star Rochester hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 11:00 AM.
Tournedos Steakhouse - This fine-dining restaurant serves lunch and dinner. Reservations are required.
The Lounge - This bar serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • The Lounge
  • Tournedos Steakhouse

Things to do

  • Library

Family friendly

  • Free rollaway/extra bed

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3,746 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Hardwood flooring in public areas
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Down comforter
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Broadway Inn
Inn On Broadway Hotel Rochester
Inn Broadway
Inn Broadway Rochester
Broadway Rochester
Inn on Broadway Hotel
Inn on Broadway Rochester
Inn on Broadway Hotel Rochester

Inn on Broadway Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 408 out of 653 reviews
Rating 8 - Good. 170 out of 653 reviews
Rating 6 - Okay. 48 out of 653 reviews
Rating 4 - Poor. 13 out of 653 reviews
Rating 2 - Terrible. 14 out of 653 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

serkan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Zhaohui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family has stayed at Inn on Broadway a number of times over the years and love the unique old-time style of this place. But this time we were a little disappointed by two things: (1) the heater in Room 302 was so loud that we could hardly sleep at night, although the front-desk staff was very nice and moved us to a better room for the next night; (2) there was no longer continental breakfast served in the dining room, which we used to enjoy very much.
Stayed 2 nights in Apr 2025

8/10 Good

Susan E

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely inn but very noisy at night outside, at the street level and in the hallway. Restaurant very expensive for the quality and atmosphere.
Stayed 1 night in Apr 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms
Stayed 1 night in Apr 2025

10/10 Excellent

JEANETTE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Rene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area surrounding the hotel is sketchy. Definitely do not walk around after dark.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ceris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved by the locals, has a community connection, complimentary drink at the bar led to a great meal and conversation with locals.
Stayed 2 nights in Apr 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and clean. Mostly Good but some odd features. Phone for wake up not working. Tv didn’t get signal easily. Had to unplug it and plug back in. Poor lighting in room and to turn on the one big light you had to climb behind a big chair to step on the button on the floor. Could not control temp so it was too hot. No deadbolt in the door which was a little creepy at night. Parking lot not terribly well lit at night.
Stayed 1 night in Apr 2025

10/10 Excellent

angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, beautiful decor throughout, easily accessible. We had some drinks at the bar and the bartender was top notch with personality!
Stayed 1 night in Feb 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Staff and Service

The staff were fabulous! They went put of their way to make everything welcoming and perfect. The meal was delicious!
Stayed 1 night in Mar 2025

8/10 Good

RYAN, BRONXVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
clean space and
Stayed 1 night in Mar 2025

10/10 Excellent

Nadia Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Eric

Stayed 1 night in Mar 2025

8/10 Good

Robin E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

WilliamDawn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was welcoming. Rooms are nice. The toilette had difficulty flushing.
Stayed 1 night in Mar 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful inn. Spotless, incredibly comfy beds.

Stayed 1 night in Mar 2025

6/10 Okay

Annmarie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice atmosphere. Poor interaction with checkin staff. Bartender was very accommodating. Rooms need a refrigerator
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful, elegant boutique Inn, with extra special service! The staff were very friendly and the location is very central and easy to get all around downtown! Definitely recommend.
Stayed 2 nights in Mar 2025

6/10 Okay

Rene

Liked: Staff & service
Disliked: Amenities
I was not told that there was a curfew and found myself locked out of the hotel at midnight. There must have been maintenance going on over night on my floor and it kept me up most of the night. My coffee pot did not work. I’ve been staying here for almost 20 years. This is the first time that I wished I had stayed elsewhere.
Stayed 1 night in Mar 2025

10/10 Excellent

Lori, Pawtucket

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay Traveled for work during St Patricks Day weekend so a lot of activity in the area
Stayed 2 nights in Mar 2025

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely public areas. Standard room was fine but not set up well. King bed could have been pushed over more to allow for the left side of the bed to have a nightstand with a lamp. person on that side of the bed couldn't read in bed and overhead lighting was not bright enough either. I understood only continental breakfast would be provided (muffins and some individually wrapped granola bars and a gluten-free option) but would have liked a bowl of fruit (bananas, apples, oranges) to be added.
Stayed 2 nights in Mar 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Inn. Decorated with elegance and made you feel like royalty. The staff was unbelievable and went out of their way to accommodate you in every way. Our room was perfect for our stay. Definitely highly recommend and will most certainly stay there again in the future.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff were kind and professional, but the stay was disappointing. There was no refrigerator, and the door lock felt insufficient. I could hear yelling from the next room but couldn’t call for help because the room phone wasn’t working — even after I asked for a replacement, it remained unusable throughout my stay. The sink was clogged and unusable. Breakfast was advertised as "Free Breakfast," but it turned out to be just a granola bar with no other options. The HVAC system was old and noisy, making it hard to rest. Overall, it was not an easy stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

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