The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton

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Where to?

Dates

October 2025

November 2025

Breakfast, lunch, dinner served; American cuisine

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Room service
Parking included

Explore the area

550 East Ave, Rochester, NY, 14607

Place, Rochester Museum and Science Center
‪2 min walk‬
Place, Eastman School of Music
‪13 min walk‬
Place, Strong
‪15 min walk‬
Airport, Rochester, NY (ROC-Greater Rochester Intl.)
‪9 min drive‬

Room options

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

Exceptional

22 sq m
Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds

Exceptional

22 sq m
Sleeps 4
2 Queen Beds

Suite, 1 King Bed

Wonderful

37 sq m
Sleeps 4
1 King Bed

Standard Room, 1 King Bed, Accessible

Exceptional

22 sq m
Sleeps 2
1 King Bed

Suite, 2 Queen Beds

37 sq m
Sleeps 6
2 Queen Beds

Suite, 1 Queen Bed

Exceptional

37 sq m
Sleeps 4
1 Queen Bed

Standard Room, 1 Queen Bed, Accessible

Good

22 sq m
Sleeps 2
1 Queen Bed

Deluxe Suite, 1 King Bed, Balcony

37 sq m
Sleeps 4
1 King Bed

Suite, Multiple Beds, Balcony

37 sq m
Sleeps 6
2 King Beds

Suite, 1 King Bed, Accessible

37 sq m
Sleeps 4
1 King Bed

Suite, 2 Queen Beds, Accessible

Exceptional

37 sq m
Sleeps 4
2 Queen Beds

Suite, 2 Queen Beds, Accessible

Good

37 sq m
Sleeps 6
2 Queen Beds

Deluxe Suite, 1 King Bed, City View

City view
Sleeps 4
1 King Bed

Similar properties

Couples treatment room(s), steam room, body treatments

Pool
Hot tub
Spa
Pet-friendly

includes taxes & fees

23 Nov - 24 Nov

About this property

The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton

Art Deco hotel with a full-service spa and a 24-hour fitness center

A full-service spa, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite. Housekeeping is available on request.

The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton offers 155 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ape + Canary Spa. Services include facials and body treatments. The spa is open daily.

The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton's great location gets high marks from our customers. During your stay, you're just a quick walk from Rochester Museum and Science Center. Features include free WiFi in public areas and free self parking, plus a full-service spa.

Free WiFi and wired Internet
Free self parking
Enjoy a bite to eat at CHAR Steak and Lounge, a steakhouse that serves American cuisine
Cooked-to-order breakfast served daily for a fee
Indulge with massages, body treatments, or facials at Ape + Canary Spa
Services include dry cleaning/laundry, a concierge, and luggage storage
Onsite recreation includes a 24-hour gym
Guests have great things to say about the helpful staff and the location
Just a 2-minute drive from Strong and 6 minutes from University of Rochester

The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and 7 meeting rooms are available. Event space at this hotel measures 6100 square feet (567 square meters) and includes conference space. A rooftop terrace, spa services, and a vending machine are also featured at the business-friendly The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton. Self parking is free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10 AM.

CHAR Steak and Lounge - This steakhouse specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.

Hatties Sushi & Cocktails - Onsite sushi bar. Open daily.

Late night fare is available from room service (during limited hours).

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Free uncovered self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Daily cooked-to-order breakfast available 6 AM to 10 AM for a fee: USD 5 to 40 per person
A bar/lounge
A restaurant
Couples/private dining
Snack bar/deli

Restaurants on site

CHAR Steak and Lounge
Hatties Sushi & Cocktails

Things to do

24-hour gym
Full-service spa
TV in common areas

Family friendly

In-room microwave
In-room refrigerator
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Wedding services

Business services

24-hour business centre
6,100 square feet of conference space
7 meeting rooms
Computer station

Outdoors

Garden
Outdoor entertainment area
Outdoor furniture
Rooftop terrace

Full-service spa

Facials
Massage
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

1 building
9 floors
Art Deco architecture
Ballroom
Banquet hall
Built in 1978
Designated smoking areas
Fireplace in lobby
Reception hall

Room amenities

Bedroom

Blackout drapes
Egyptian cotton sheets

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

42-inch LCD TV with premium cable channels
MP3 dock

Food and drink

Coffee/tea maker
Late-night room service
Microwave
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Free weekday newspapers
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Mobile key entry
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately USD 5 to 40 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a smoke detector and a security system

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Strathallan

Strathallan DoubleTree

Strathallan DoubleTree Hilton Rochester

The Strathallan Rochester Hotel Spa DoubleTree by Hilton

The Strathallan Rochester Hotel Spa A DoubleTree by Hilton

The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Craig

22 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel. Only downside is the housekeeping needs a best practice in personal hygiene

Stayed 4 nights in Jul 2025

10/10 Excellent

Donald

Travelled with family

19 Jul 2025

Stayed 1 night in Jul 2025

8/10 Good

Zuraya

Travelled with group

18 Jul 2025

Liked: Staff & service, amenities, property conditions & facilities

We had a nice stay! Very walkable. The only issue was our bathroom shower had to be cleaned by their cleaing service when we came in on a late flight past midnight and then the room smelled like bleach.

Stayed 2 nights in Jul 2025

10/10 Excellent

Angie

16 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location- staff was awesome

Stayed 1 night in Jul 2025

10/10 Excellent

DIERDRE

16 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Ghjj

Stayed 1 night in Jul 2025

8/10 Good

Susan

Travelled with group

15 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I believe the hotel will undergo renovations now that it is owned by Hilton. The rooms need updated furniture, especially the couch in our 1-bdrm suite. It was old and uncomfortable. The AC unit is the old loud kind. Otherwise the room was good. The location of the Strathallan is perfect and the rooftop bar is a great place to catch the sunset over the city scape… great views and plenty of seating. The martinis are excellent too! The breakfast was perfect!

Stayed 1 night in Jul 2025

8/10 Good

Robert

Business traveller

15 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jul 2025

10/10 Excellent

Mary

14 Jul 2025

Stayed 1 night in Jul 2025

6/10 Okay

Alex

Business traveller

13 Jul 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Excellent amenities; rude, unprofessional manager

The hotel is well appointed, clean, and modern. It has an up-scale feeling to it, and is generally very comfortable. The roof-top lounge is worth a visit, and the restaurant food is high quality and well presented. It still feels pricey for what it is, but not too pricey. The staff is generally excellent, and overall I had a positive experience. That said, I had a few very negative interactions with one or two of the more senior and older/mature looking members of the staff. They were consistently gruff, came across as rude, and borderline unprofessional. Their behaviour compares very poorly to the rest of the crew. Since they're still employed, I assume they are the hotel management. I didn't ask. One particularly poor experience was when I called down to ask about late checkout. For context, I was in an "accessibility" room. I have some mobility issues, and this is a room designed to be more comfortable for people like me. I called at 11:10, and was told to vacate by 11:30. The call was handled by what I assume is a manager. I met him again on the way out - he was running the reception at the time. Thinking that the 20 minute deadline is some sort of gaffe or mistake, I made the mistake of checking. I asked if this is standard hotel policy or some kind of emergency. He made it clear to me that it's not an emergency, not hotel policy, and that he didn't appreciate being called out like this in front of other guests. Barely-contained rude and unprofessional.

Stayed 3 nights in Jul 2025

8/10 Good

Linda

12 Jul 2025

Staff at the front desk and restaurant were all great!

Stayed 4 nights in Jul 2025

10/10 Excellent

Nadia

Travelled with family and small children

10 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

Lovely staff and amazing location

Stayed 2 nights in Jul 2025

10/10 Excellent

LATOYA, rochester

7 Jul 2025

Stayed 1 night in Jul 2025

10/10 Excellent

Katherine, Wilmington

Travelled with partner

6 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved having a balcony!

Stayed 4 nights in Jul 2025

10/10 Excellent

Cheng

6 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

Very good

Stayed 2 nights in Jun 2025

6/10 Okay

Adam

2 Jul 2025

The property was covenient to the downtown. The renovated gym was excellent. The staff were friendly.

Stayed 6 nights in Jun 2025

10/10 Excellent

Michael

Travelled with family

30 Jun 2025

Liked: Cleanliness, property conditions & facilities

Your a tourist and want location as a priority for your stay, this hotel could not be better in Rochester. Modern and in great condition, you can rest on a firm after walking the nostaligic neighborhood full of museums and good restaraunts.

Stayed 3 nights in Jun 2025

10/10 Excellent

Stacey

25 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great location, property was fantastic. Definitely recommend staying here.

Stayed 4 nights in Jun 2025

10/10 Excellent

Dee

24 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2025

10/10 Excellent

Cathy

Travelled with family

24 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is beautiful and what a great staff. Gwen was so helpful and informative. The rooms are spacious with comfortable beds. Love the balcony! The staff welcomes you in and the cookies are a great idea as we arrived after a 7 hour drive. Hotel also has a great restaurant. The grounds are beautifully landscaped and many places to sit and enjoy a cup of coffee. Easy to walk to museums and dining options and cute shops. Easy drive to highway to get to other areas; very convenient location.

Stayed 3 nights in Jun 2025