Wyndham Rochester Downtown

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Dates

September 2025

October 2025

Executive Suite, Multiple Beds, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Overview
Rooms
Location
Policies

Popular amenities

Pet-friendly
Parking available
24/7 front desk
Gym
Bar

Explore the area

70 State St, Rochester, NY, 14614

Blue Cross Arena
‪5 min walk‬
Strong
‪15 min walk‬
University of Rochester
‪4 min drive‬
Rochester, NY (ROC-Greater Rochester Intl.)
‪7 min drive‬

Room options

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

Sleeps 2
1 King Bed

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

Sleeps 2
1 King Bed

Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

Sleeps 4
2 Queen Beds

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking

Sleeps 3
1 King Bed

Room, 2 Queen Beds, Non Smoking

Sleeps 4
2 Queen Beds

Executive Suite, Multiple Beds, Non Smoking

Sleeps 5
2 Queen Beds and 1 Double Sofa Bed

Similar properties

Pet-friendly
Free WiFi
Restaurant
Air conditioning

includes taxes & fees

5 Oct - 6 Oct

About this property

Wyndham Rochester Downtown

Riverfront hotel with 2 restaurants and a 24-hour fitness center

Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a business center, and conference space. Housekeeping is available on request.

Wyndham Rochester Downtown offers 217 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Our customers tell us they enjoy the helpful staff at Wyndham Rochester Downtown. During your stay, you're just a quick walk from Genesee River. Free WiFi in public areas, 2 restaurants, and a 24-hour gym are available. This property offers pet-friendly amenities like an off-leash area.

Free WiFi and wired Internet
Enjoy a bite to eat at one of the 2 restaurants
Cooked-to-order breakfast served daily for a fee
Self parking available for a fee
Services include a porter, luggage storage, and wedding services
Onsite recreation includes a 24-hour gym
Guests speak favorably about the clean accommodations and the helpful staff
Just a 2-minute drive from Strong and a few minutes from University of Rochester
Dogs welcome for a fee
Pet-friendly amenities are available, including an off-leash area

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 5 meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 15024 square feet (1396 square meters) and includes a conference center. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Wyndham Rochester Downtown. For a fee, parking is available.

This 3-star Rochester hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

River Club - This restaurant serves breakfast only.

State Street Bar & Grill - This restaurant serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Secured, covered parking on site (USD 5 per day)
Wheelchair-accessible parking available

Food and drink

Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 6 to 13.95 per person
2 restaurants
A bar/lounge

Restaurants on site

River Club
State Street Bar & Grill

Things to do

24-hour gym
TV in common areas

Family friendly

In-room cot
In-room microwave
Laundry facilities
Mini-fridge
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage
Vending machine

Guest services

Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Wedding services

Business services

5 meeting rooms
Business centre
Computer station
Conference centre (15,024 square foot of space)

Outdoors

On a river

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

1 building
3 floors
Ballroom
Banquet hall
Built in 1968
Comprehensive recycling policy
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Free cot
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

50-inch flat-screen TV with premium cable channels

Food and drink

Coffee/tea maker
Microwave
Mini-fridge

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Heating (climate-controlled)
Iron/ironing board
Phone
Recycling
Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: USD 50.00 per pet, per stay
Only dogs are allowed
An off-leash area is available
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 20.0 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately USD 6.00 to 13.95 per person
Covered self parking fee: USD 5 per day (in/out privileges)
Pet fee: USD 50.00 per pet, per stay
Service animals are exempt from fees
Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Guests may experience noise disturbance due to nearby construction work.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rochester Plaza

Rochester Plaza Hotel

Holiday Inn Rochester Downtown Hotel

Holiday Inn Rochester Downtown

Holiday Inn Rochester

Holiday Inn Mayo Clinic

Rochester Holiday Inn

Wyndham Rochester Downtown Reviews

6.2

6.8/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

4/10 Poor

Michael

Business traveller

16 Jun 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

the elevator was down so we had to use the service elevator which was ghetto AF then the staff was very unprofessional with loose cigarettes all over the place on the front desk and throwing trash at the security guard while i was standing there waiting for service. The front doors would only work sometimes and you'd have to push them open by hand. the room wasn't very clean either. would not stay here again.

Stayed 3 nights in Jun 2025

6/10 Okay

Jane

Travelled with family

15 Jun 2025

Disliked: Amenities

It was not stated that main elevator was inoperable. The service elevator disgusting. No working ice machine on my floor. Otherwise personnel were friendly.

Stayed 1 night in Jun 2025

10/10 Excellent

Lovell

Travelled with partner

14 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

I like everything the staff was very friendly the front desk was nice the room attendant was very polite and the breakfast staffs were friendly place was very clean,the room was clean bed was very comfortable the landscaping was very beautiful security team was very helpful love every moment of my stay I will be booking again very happy people working at this property. Thanks everyone for making my trip so special.

Stayed 2 nights in Jun 2025

2/10 Terrible

Verified traveller

10 Jun 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DIRTY DIRTY DIRTY!!!

The night crew is terrible!! Due to a long drive in check in was late. Upon arrival, I'm greeted with the sight of the staff sitting on the desk and hanging out in the lobby. Now, I'm notified that the guest elevator is broken, but I can use to the staff elevator. This elevator looks like The Tower of Terror Elevator at Disney. So now I'm left to climb 6 flights with my younger siblings and all of our belongings @ 2am. Now I have arrived @ the room and guess what...Yep you got it, it's dirty. Hair and soap in the shower, dirty linens ( on a made bed mind you). When asked about switching was told no availability, but will send someone to clean the room. Ok so let's fast forward to 8am next day, no one has cleaned this room. I just drove 12 hrs and couldn't sleep nor wash my body!!! Talked to manager, which was very apologetic and surprised at my experience. Was reassured he was sending someone right away. So now it's 12 noon, my siblings and I have things to do, but remember no one was able to cleanse themselves. So long story short, lol, my siblings ended up staying somewhere else because I wasn't going to have them in this dirty room for a week.

Stayed 6 nights in May 2025

4/10 Poor

Tracy

Travelled with partner

9 Jun 2025

Disliked: Amenities, property conditions & facilities

Elevator broken, ceiling developed leak, no maintenance provided

Stayed 2 nights in Jun 2025

4/10 Poor

Igor

Travelled with family

9 Jun 2025

Liked: Cleanliness, staff & service

First room didn't have AC, got moved to 2nd room which was occupied and we had an award situation, third room didn't have a power cable for the tv

Stayed 1 night in Jun 2025

2/10 Terrible

Heidi, Carmel

8 Jun 2025

Stayed 4 nights in Jun 2025

8/10 Good

Ernest R

7 Jun 2025

Liked: Cleanliness, amenities

The staff were SUPERB. Friendly and helpful and everything you could want. The main elevators were out, so you have to use the freight ones, which feel a little sketch.

Stayed 4 nights in May 2025

10/10 Excellent

Daleenah

6 Jun 2025

Liked: Cleanliness

Stayed 1 night in Jun 2025

10/10 Excellent

Aanshu

Travelled with family

6 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful service

Stayed 1 night in May 2025

10/10 Excellent

Lisa

5 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Everything was great.

Stayed 1 night in May 2025

10/10 Excellent

christine

5 Jun 2025

Stayed 1 night in May 2025

6/10 Okay

Jaspreet

3 Jun 2025

Stayed 1 night in May 2025

10/10 Excellent

Richard

31 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The manager was extremely helpful and demonstrated a thorough knowledge of the establishment. They were also very accommodating to my situation.

Stayed 1 night in May 2025

6/10 Okay

Haoli

28 May 2025

Stayed 1 night in May 2025

8/10 Good

Keith

28 May 2025

Stayed 1 night in May 2025

10/10 Excellent

Beverly

28 May 2025

Stayed 4 nights in May 2025

10/10 Excellent

Keith

27 May 2025

Stayed 1 night in May 2025

10/10 Excellent

Lawrence

26 May 2025

Stayed 2 nights in May 2025

8/10 Good

Robik

25 May 2025

Liked: Cleanliness, property conditions & facilities

Greatblocation and view! Spacious rooms. The staff

Stayed 1 night in May 2025

8/10 Good

Myluv

24 May 2025

Stayed 1 night in May 2025

4/10 Poor

Stacy

23 May 2025

Disliked: Amenities, property conditions & facilities

Was promised a refund on my second night because I had to leave early due to an emergency. Nope the managers word cannot be taken truthfully

Stayed 2 nights in May 2025

4/10 Poor

Heather

Travelled with family

19 May 2025

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Do not stay at this Wyndham

I was very unhappy and unimpressed with this Wyndham. We tried to meet with the manager for a discount 3 different times. Once was when we checked in. He was nowhere to be found. His front desk people were calling him and could not find him. We went back the next morning. Again, the manager was nowhere to be found. We tried before leaving for the afternoon and again, no one could locate the manager. When he got back late evening, a manager was available. We did not receive the discount. We asked for help with our bags and no one could help us. They provided an office cart (not a luggage cart) for me to navigate and fill and take to my room. The elevators were out and we have to use the service elevators. We trapsed through the offices and heard an employee yelling at their manager on the first night. It was also very warm in the lobby, the offices and the service area. Our room a/c wasn't working properly & the engineer was unavailable for our entire stay to fix ours (and other customers). The room was clean. Most of the staff were helpful and courteous. One staff entered the lobby cussing & upset and yelling. I would not recommend this hotel to anyone. It looked unkempt throughout and run down. It is not a Wyndham standard, especially for the price. We spoke to other customers and they were very unhappy and were going to make calls to complain once they were home. For a $300/night hotel stay, this was not up to par at all. If I could have left, I would have.

Stayed 2 nights in May 2025

4/10 Poor

Christina

19 May 2025

Stayed 1 night in May 2025

4/10 Poor

Fern

Travelled with family

18 May 2025

Disliked: Staff & service, property conditions & facilities

The hotel was very old … The elevators were not working none of them. My toilet wasn’t working. None of the ice machines were working on none of the floors we had to take the service elevator upstairs. I was on the fifth floor, and my mother was on the sixth floor by the ice machine on the sixth floor, they had an army of ants crawling all over the place. I was very dissatisfied and displeased. They said we would get free breakfast and they charge for the breakfast. I would never come back to this place ever again and I would really want a full refund because we only stayed one night but it was not good at all. I went there because my son was graduating from college. This was a very terrible experience for me my daughters and my mother.

Stayed 1 night in May 2025