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Wyndham Rochester Downtown

3.0 star property

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Photo gallery for Wyndham Rochester Downtown

Exterior
Meeting facility
Premium bedding, desk, blackout curtains, iron/ironing board
Lobby sitting area
Daily cooked-to-order breakfast for a fee

Reviews

6.2 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
70 State St, Rochester, NY, 14614
  • Place, Blue Cross Arena
    ‪5 min walk‬
  • Place, Rochester Riverside Convention Center
    ‪5 min walk‬
  • Place, Strong
    ‪15 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, Multiple Beds, Non Smoking

Executive Suite, Multiple Beds, Non Smoking

Executive Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

  • Sleeps 2
  • 1 King Bed

King Room-Non-Smoking

  • Sleeps 3

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

Guest Room With 2 Queen Beds, Tub With Grab Bars-Mobility/Hearing Accessible-Non-Smoking

  • Sleeps 4

2 Queen Beds, Mobility/Hearing Accessible Room, Roll-in Shower, Non-Smoking

  • Sleeps 4

Room With 1 King Bed, Mobility/Hearing Accessible, Bathtub With Grab Bars-Non-Smoking

  • Sleeps 2

Executive King Suite-Non-Smoking

  • Sleeps 4

2 Queen Beds, Executive Suite, Non-Smoking

  • Sleeps 5

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About this property

Wyndham Rochester Downtown

Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a business center, and conference space. Housekeeping is available on request.
Wyndham Rochester Downtown offers 217 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they enjoy the helpful staff at Wyndham Rochester Downtown. During your stay, you're just a quick walk from Genesee River. Free WiFi in public areas, 2 restaurants, and a 24-hour gym are available. This property offers pet-friendly amenities like an off-leash area.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a porter, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Guests speak favorably about the clean accommodations and the helpful staff
  • Just a 2-minute drive from Strong and a few minutes from University of Rochester
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-leash area
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 5 meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 15024 square feet (1396 square meters) and includes a conference center. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Wyndham Rochester Downtown. For a fee, parking is available.

This 3-star Rochester hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
River Club - This restaurant serves breakfast only.
State Street Bar & Grill - This restaurant serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured, covered parking on site (USD 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 6 to 13.95 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • River Club
  • State Street Bar & Grill

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (15,024 square foot of space)

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1968
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay
  • Only dogs are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6.00 to 13.95 per person
  • Covered self parking fee: USD 5 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rochester Plaza
Rochester Plaza Hotel
Holiday Inn Rochester Downtown Hotel
Holiday Inn Rochester Downtown
Holiday Inn Rochester
Holiday Inn Mayo Clinic
Rochester Holiday Inn

Wyndham Rochester Downtown Reviews

Reviews

6.2
Rating 10 - Excellent. 219 out of 1006 reviews
Rating 8 - Good. 221 out of 1006 reviews
Rating 6 - Okay. 157 out of 1006 reviews
Rating 4 - Poor. 161 out of 1006 reviews
Rating 2 - Terrible. 248 out of 1006 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Curtis

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water. No refund.
Stayed 1 night in Nov 2025

10/10 Excellent

Jonnathon

Liked: Cleanliness, staff & service, property conditions & facilities
Couldn't believe it, restaurant was not open no breakfast , For the price, i expected better
Stayed 1 night in Dec 2025

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, amenities
The room was less than clean. It was in need of a deep cleaning. The shades had stains. The vent hadn't clean in a long time. There was no remote for the tv. The place looked worn down. The front desk was not knowledgable of the area. Also the front door was not working properly.
Stayed 1 night in Oct 2025

2/10 Terrible

Beth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a continuous line at the front desk and we had to go back down 4 times cause the key cards did not open our room. There was NO phone in the room at all! Elevators were horrible and slow.
Stayed 1 night in Nov 2025

4/10 Poor

James

Disliked: Amenities, property conditions & facilities
First room had no sheets on the beds, the toilet in the second room ran non-stop. Very low quality for the price.
Stayed 1 night in Nov 2025

6/10 Okay

Craig

Disliked: Staff & service, amenities
The room was clean. The bathroom had some unknown substance on the ceiling in a couple places. The way the coffee pot was plugged into the lamp, which was plugged into an extension, which was plugged into another extension, which had another lamp and refrigerator plugged into it was surely a fire hazard. One elevator to rule them all.
Stayed 1 night in Nov 2025

6/10 Okay

Patricia

Disliked: Amenities, property conditions & facilities
Room was clean. Convenient to BlueCross Arena for concert. When we arrived there was a security person who was swearing and talking about shooting someone. Scared us.
Stayed 1 night in Nov 2025

6/10 Okay

Christine

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Staff nice, room in poor condition, hotel not very clean
Stayed 1 night in Nov 2025

6/10 Okay

Sandra

Stayed 1 night in Nov 2025

6/10 Okay

Madeline

Travelled with partner
Disliked: Amenities, property conditions & facilities
Room was clean but very outdated
Stayed 2 nights in Nov 2025

10/10 Excellent

GREGORY

Liked: Cleanliness, staff & service, amenities
room was great
Stayed 1 night in Oct 2025

10/10 Excellent

Aisha

Stayed 1 night in Nov 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing as always.
Stayed 1 night in Nov 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice room and the hotel was clean and the staff were friendly and helpful.
Stayed 3 nights in Oct 2025

6/10 Okay

Matthew

Stayed 1 night in Oct 2025

2/10 Terrible

christine

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was under construction and not listed as such! Elevator was NOT working and rooms were semi-clean.
Stayed 1 night in Oct 2025

2/10 Terrible

Willie Lee

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at the Wyndham was terrible. I arrived ontime for my 3pm check in. Myself, and other guests, had to wait FIVE HOURS rooms to be ready. The environment around the hotel was dirty and unsafe. Inside the hotel the main elevator was broken, forcing the use of the filthy service elevator. My room was 62 degrees and staff could not do anything to help me. When a refund or discount was mentioned to the hotel, they were unhelpful and nasty towards me. I left after one night and would NEVER recommend anyone to stay here.
Stayed 2 nights in Oct 2025

2/10 Terrible

Niraj, Brooklyn

Stayed 1 night in Oct 2025

4/10 Poor

Diane

Travelled with family and small children
Disliked: Property conditions & facilities
This is a very basic hotel that is not worth the money. They do not even give you water to drink, there is no room service option and the elevators were broken and had to use the service elevators the whole time. AND IT was $300 a night.
Stayed 1 night in Oct 2025

2/10 Terrible

Kristen

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We booked this property at the last minute. I would have done more research if I had time. The property is very outdated and needs many upgrades. The sliding doors going into the hotel were not working. There were soiled linens in the hallway when we arrived. There was food still in the refrigerator of our cleaned room. There was another guest who continued to smoke weed on our floor. After we complained, it did not top. There was only one functioning elevator when we arrived, and by mid-stay, that elevator was broken, so we had to climb up 6 flights of stairs to get to our room each time we went out. Then, after climbing up 6 flights, our keys stopped working. There wasn't a free breakfast as advertised. Lastly, when we went to check out the gym, there were only 2 dumbbells. I suggest closing down this hotel until renovations can be completed. Paying over $200 a night for this type of sty is ridiculous.
Stayed 2 nights in Oct 2025

2/10 Terrible

Kirsten

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Front desk staff was horrible. Rooms are in disgusting condition
Stayed 1 night in Oct 2025

2/10 Terrible

Reilly Walsh

Disliked: Cleanliness, staff & service, property conditions & facilities
No heat—in Rochester, in late October, (low today was 42) because it was explained the owner had decided not to turn the heat on. This was not disclosed, and the refused to give me my money back. Place is a mess—elevators don’t work, water is cold. I want my money back.
Stayed 1 night in Oct 2025

2/10 Terrible

Shaelynn

Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025

2/10 Terrible

Katie

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The building had not yet turned on the heat in mid-October, so my room was freezing. They provided a space heater, but I could not run it overnight because that's a fire hazard. The elevator was not working, so I
Stayed 2 nights in Oct 2025

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