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Mercure Sheffield St Paul's Hotel & Spa

4.0 star property

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Photo gallery for Mercure Sheffield St Paul's Hotel & Spa

Champagne bar
Reception
Privilege, Room
Lunch and dinner served, British cuisine
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning

Explore the area

View in a map
119 Norfolk Street, Sheffield, England, S1 2JE
  • Place, Sheffield Town Hall
    ‪1 min walk‬
  • Place, Sheffield Hallam University
    ‪2 min walk‬
  • Place, Ponds Forge International Sports Centre
    ‪6 min walk‬
  • Airport, Doncaster (DSA-Sheffield)
    ‪36 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

City view

Privilege, Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | Room amenity

Privilege, Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room, 1 Double Bed

Classic Twin Room, 1 Double Bed

Classic Twin Room, 1 Double Bed

8.6 out of 10
Excellent
(89 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room

Privilege, Room

Privilege, Room

7.4 out of 10
Good
(10 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Mercure Sheffield St Paul's Hotel & Spa

Hotel with a full-service spa, steps from Sheffield Winter Garden
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Other amenities include a fitness center, a bar/lounge, and coffee/tea in a common area. Housekeeping is available on request.
Mercure Sheffield St Paul's Hotel & Spa offers 169 accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Naturelle. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
Mercure Sheffield St Paul's Hotel & Spa's great location gets high marks from our customers. During your stay, you're just a quick walk from University of Sheffield. You'll find features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy British cuisine while dining at The Yard at St. Pauls
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body wraps, facials, or massages at Spa Naturelle
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Sheffield Winter Garden and Millennium Gallery
  • Dogs welcome for a fee
Mercure Sheffield St Paul's Hotel & Spa offers its guests a full-service spa, an indoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Spa services, a terrace, and coffee/tea in a common area are also featured at the business-friendly Mercure Sheffield St Paul's Hotel & Spa. You'll have access to the indoor pool at a partner property.

This 4-star Sheffield hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
The Yard at St. Pauls - This restaurant specializes in British cuisine and serves lunch and dinner.
The Champagne Bar - Onsite Champagne bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Champagne Bar
  • The Yard at St. Pauls

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 12 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
The listed facilities fee is charged per adult, per entrance, to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Sheffield
Mercure Hotel St Paul's Sheffield
Mercure Sheffield St Paul's
Mercure Sheffield St Paul's Hotel
Mercure St Paul's
Mercure St Paul's Hotel
Sheffield St Paul's Hotel
St Paul's Hotel Sheffield
St Paul's Mercure Hotel
St Paul's Mercure Hotel Sheffield
Mercure Sheffield St Paul's Hotel Spa
Mercure Sheffield St Paul's &
Mercure Sheffield St Paul's Hotel & Spa Hotel
Mercure Sheffield St Paul's Hotel & Spa Sheffield
Mercure Sheffield St Paul's Hotel & Spa Hotel Sheffield

Reviews

Mercure Sheffield St Paul's Hotel & Spa Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 457 out of 1001 reviews
Rating 8 - Good. 263 out of 1001 reviews
Rating 6 - Okay. 146 out of 1001 reviews
Rating 4 - Poor. 81 out of 1001 reviews
Rating 2 - Terrible. 54 out of 1001 reviews

Reviews

6/10 Okay

Deborah

Travelled with family
The location of the hotel is superb! Spa area is quite dirty. Floors dirty, rubbish left around, empty drinking cups littering the water area. Sadly the steam room had a musty smell and didnt feel safe to use. They did provide a towel which was a positive. Nice little swimming pool too. Joe on reception was ok. Didnt offer a very personal service on check-in. Took a phone call whilst checking us in, 'Eva' I think? You know what they say about first impressions?
Stayed 1 night in Sep 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and high end.

Amazing value for money.
Stayed 1 night in Sep 2025

10/10 Excellent

John-Paul

Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Really nice hotel in a great location. The staff were really helpful as well.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms slightly tired but everything clean and great location
Stayed 1 night in Aug 2025

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Victoria

Liked: Cleanliness
Stayed 3 nights in Jul 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Graham

Liked: Amenities
Excellent staff. Food needs improving a bit
Stayed 1 night in Aug 2025

2/10 Terrible

Lucy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had to change rooms three times
Stayed 1 night in Aug 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Alex, Newport

Liked: Staff & service
Disliked: Property conditions & facilities
Rooms are looking tired.
Stayed 1 night in Aug 2025

2/10 Terrible

Melanie

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Room not vacuumed - apology and drink voucher. Privilege room only 1 bathrobe. Asked for another robe and 2 pairs of slippers Mouse ran under my table at breakfast. Seated at other side of restaurant. No apology or empathy. Environmental guy came in and removed a black box mouse trap from a nearby covered table and checked it then put it near first table we sat at. I have a photo of that happening . Been here many times over the years but I have more issues I could mention.
Man moving and checking mouse trap from under white cloth
Stayed 2 nights in Aug 2025

8/10 Good

Rory

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms clean but a little tired and basic. Facilities were great.
Stayed 3 nights in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Robyn A Cowan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Lovely - ignore the bad reviews
Stayed 1 night in Aug 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel right in the centre of Sheffield
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, very friendly staff. Convenient location!
Stayed 1 night in Jun 2025

10/10 Excellent

Victoria

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable and staff were very friendly
Stayed 2 nights in Jul 2025

4/10 Poor

Jay

Travelled with partner
Disliked: Amenities, property conditions & facilities
The rooms are very tired and in need of a revamp. Toilet didn't flush properly, fridge didn't work, furniture was old and faded and the bed mattress was hard and springy.
Stayed 1 night in Jun 2025

8/10 Good

Rhiannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Katherine, liverpool

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent city centre hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable rooms, lovely spa

Great city centre location, comfortable rooms and friendly staff. Really enjoyed having the gym and spa facilities on site, and facilities were in good condition.
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

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