See all properties

Swan Inn, Heathrow Airport

2.0 star property

Choose dates to view prices

Photo gallery for Swan Inn, Heathrow Airport

Dining
Lobby sitting area
Exterior
Free self-parking
Billiards

Reviews

3.6 out of 10

Popular amenities

  • Parking included
  • Restaurant
  • Breakfast available
  • Bar
  • Housekeeping

Explore the area

View in a map
16 High Street, Staines, England, TW19 7JS
  • Place, Bedfont Lakes Country Park
    ‪5 min drive‬
  • Place, Thames River
    ‪8 min drive‬
  • Place, Thames Path
    ‪8 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪12 min drive‬

Room options

View all photos for Standard Single Room, 1 Single Bed (Shared)

1 bedroom, soundproofing, iron/ironing board, bed sheets

Standard Single Room, 1 Single Bed (Shared)

  • 6 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, 1 Double Bed

1 bedroom, soundproofing, iron/ironing board, bed sheets

Standard Double Room, 1 Double Bed

  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds (Shared)

1 bedroom, soundproofing, iron/ironing board, bed sheets

Standard Twin Room, 2 Single Beds (Shared)

  • 7 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room, Multiple Beds

1 bedroom, soundproofing, iron/ironing board, bed sheets

Standard Triple Room, Multiple Beds

  • 9 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room, 1 Double Bed (Shared)

1 bedroom, soundproofing, iron/ironing board, bed sheets

Standard Double Room, 1 Double Bed (Shared)

  • 7 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

Dining
B&B Hotel London Heathrow
Colnbrook
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.4 out of 5, Excellent, 1,134 reviews
The price is €72
includes taxes & fees
31 May - 1 Jun
B&B Hotel London Heathrow

About this property

Swan Inn, Heathrow Airport

Along with a restaurant, this inn has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, a library, a garden, and a communal living room are onsite.
Swan Inn, Heathrow Airport offers 11 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. Housekeeping is provided daily.
During your stay at Swan Inn, Heathrow Airport, you'll be close to Airport Bowl. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a terrace, Library, and a communal living room
  • 13 minutes by car from Windsor Castle and 5 minutes from Thames River
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, a terrace, and a garden are also featured at Swan Inn, Heathrow Airport. Self parking is free.

Smoking is allowed in designated areas at this Staines inn.

Mr.Singh's Kitchen - Onsite family restaurant.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mr.Singh's Kitchen

Things to do

  • Library

Family friendly

  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board
  • Living room
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 2:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 11 AM - 9:30 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
The front desk at this property is open daily from 11 AM - 9:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Swan Inn B&B Staines

Swan Inn B&B

Swan Staines

OYO Swan Inn

The Swan Inn

The Swan Inn B B

OYO Swan Inn Heathrow Airport

Swan Inn, Heathrow Airport Inn

Swan Inn, Heathrow Airport Staines

Swan Inn, Heathrow Airport Inn Staines

Swan Inn, Heathrow Airport Reviews

Reviews

3.6
Rating 10 - Excellent. 17 out of 208 reviews
Rating 8 - Good. 10 out of 208 reviews
Rating 6 - Okay. 13 out of 208 reviews
Rating 4 - Poor. 32 out of 208 reviews
Rating 2 - Terrible. 136 out of 208 reviews

3.4/10

Cleanliness

4.4/10

Staff & service

3.2/10

Amenities

3.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Keith

Disliked: Cleanliness, staff & service, amenities
Room was disgustingly dirty bed shower the whole room was dirty hair in the bed mould or dirt on sheets.
Stayed 2 nights in Feb 2026

4/10 Poor

Simon Blades

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
The member of staff who checked me in was friendly and helpful. The bedding was dirty. I used the quilt cover as a sleeping bag. No tea making facilities. Shared bathrooms were grubby and no toilet paper.
Stayed 1 night in Jan 2026

10/10 Excellent

Nancy

Stayed 4 nights in Oct 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Great people
Stayed 6 nights in Dec 2025

2/10 Terrible

james

Business traveller
Disliked: Cleanliness, staff & service, amenities
My request to change rooms was ignored, the bathroom was not functional and I had to request a towel despite telling me you would sort it. Your suggestion that I used the shared bathroom was not what I paid for, and there was no toilet seat attached and the room was filthy. I have taken alternative accommodation for my third night and would like a refund .OYO and hotels.com should pursue them for brand destruction.
First impression
Television. Not working
Bathroom as I found it
Plug broken and unsafe
Stayed 3 nights in Nov 2025

2/10 Terrible

Srabonika

Travelled with family
Disliked: Cleanliness, property conditions & facilities
No heat . Bugs on bed .
Stayed 1 night in Nov 2025

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Filthy, absolutely disgusting, black mould in shower, broken toilet seats , bar closed on arrival at 20.30 hrs I was expecting a pub type accommodation, with the possibility of some kind of refreshments and not a palace , this place is an absolute dump!! How on earth this is placed on Expedia is beyond me .
Stayed 1 night in Nov 2025

8/10 Good

Miguel

Stayed 1 night in Nov 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, amenities
Booked for a member staff She was not the only person that refused to stay that night Even the locals joke you must be brave to stay there. Hotels.com should be ashamed to put this place on display
Stayed 1 night in Nov 2025

4/10 Poor

Malcolm

Disliked: Cleanliness, property conditions & facilities
Pub was closed, to be fair like a lot of pubs on a Tuesday
Stayed 1 night in Nov 2025

4/10 Poor

Patricia

Disliked: Amenities
Room was dirty, stained pillowcase and duvet cover. Room smelt of cigarette smoke
Stayed 1 night in Oct 2025

2/10 Terrible

Alexander

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I knew I was booking the cheapest room near Heathrow so I wasn’t expecting much from my stay. However, the Swan Inn managed to disappoint. The lowlights include; a room that was far too warm, dirty sheets, a hard mattress with a single pillow, the door was awkward and locks only half the time, the bathroom was filthy and the walls were so thin I could hear my neighbours snoring through my noise cancelling headphones. Also of note, the pub attached closes at 8:30 (Thurs) so you can’t even have a pint. Avoid unless you are broke and desperate.
Stayed 1 night in Oct 2025

2/10 Terrible

Alvin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Room Was Small the personn that works the place attitude is awful showers do not work properly at all not kept up to par at all do not go to this place
Stayed 1 night in Oct 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Swan inn

Absolutely shocking .
Stayed 1 night in Oct 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

To be avoided

It was terrible. This “bed & breakfast” was booked and prepaid around 9h30 pm and reached a little past 10 pm. Only to discover that place was locked up, Pitch dark and unmanned. A doorbell did not work or gave no reply. Hotels.com did only respond by AI - completely useless. Local bypassers claimed that the place was run by criminals and a complete scam. Should be deleted from website asap. No suppiråø
Stayed 1 night in Jul 2025

6/10 Okay

Laurie

Stayed 1 night in Sep 2025

2/10 Terrible

Hayley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not stay had to find another hotel in town .Appauling even staff laughed and asked why we were there .Room disgusting not at all as described .A scam so they keep your money and u go elsewhere.Out of date snacks
2TVs as one did not work .No tea coffee
Bath no lighting no linen/towels
Poo in toilet
Cupboard rotten
Stayed 1 night in Sep 2025

2/10 Terrible

anthony

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was planning to stay two nights, but stayed one because it was so terrible.
Filthy stained pillow.
Stayed 2 nights in Sep 2025

2/10 Terrible

Carley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

NO NO NO NO NOT, EVER!

Please do NOT ever consider sleeping at this place. It is complelety unsanitary, this meaning dirty stained sheets, pillows and duvet covering a body fluid, infested, filth ridden mattress underneath. Shared bathroom for 11 separate rooms on the upstairs of a Public House, The Swan. We walked in and was instantly made very welcomed by the handful of locals. We check the room and realised instantly that being paid a million pounds wouldnt be enough to stay here!! The locals downstairs however are the most kindest, caring, funny people I have ever met. A local couple, in the pub allowed us to stay at their house with them for our 2 day stay and we will be friend's for life. DO NOT BOOK TO STAY HERE, CALL IN FOR A BEER BUT DONT EVER CHECK IN.
Stayed 1 night in Sep 2025

2/10 Terrible

Laurence

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here

The room did not even have a wash basin which was outside in a communal area which also provided access to the separate toilet and shower. The electric fan heater in the room didn’t work so it was cold. They didn’t serve breakfast so I had to find somewhere else.
Stayed 1 night in Sep 2025

2/10 Terrible

Chad

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

If you are desperate...

Only redeeming quality of the property was the proximity to the airport, and the lovely village. Damage to the ceiling above one bed, looked like it could fall through any time. Stains on the bedsheets, and on wall. Shared bathroom did not have a working sink in the toilet, had to use the sink out in the communal area (tap was loose). Inside room, the windowsill had damage and peeling paint. Electrical socket was broken and a safety hazard. Door lock system looked nice and modern, but wouldn't stand up to more than a heavy push. Even for a budget stay, this was worse than expected. Couldn't stay, and left to find another property last minute. Would appreciate a refund, probably left it cleaner than when we arrived, as we wiped down the handles...
Stayed 1 night in Sep 2025

2/10 Terrible

Caroline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible It’s not a hotel it’s a brotel it’s so disgusting.
Stayed 1 night in Sep 2025

2/10 Terrible

Gareth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Kenny

Disliked: Cleanliness, staff & service, property conditions & facilities
We booked one of our staff for 19 nights, on the first night he was shocked at the condition of the property. The walls were dirty and the door was covered in greasy hand marks. We requested he was moved to another room and the manager confirmed that the room was not that bad. In essence the room was disgusting and he left. The hotel has refused to refund the remaining 18 days and we are currently in discussions to get a full refund. Expedia has been useless in responding to our requests although we sent photos showing the condition of the room. I would not recommend Expedia to anyone and have contacted a solicitor who will now proceed to recoup our money. This hotel is still on the website and I wouldn’t put my dog in there.
Stayed 19 nights in Aug 2025

2/10 Terrible

Rachel

Bedding was dirty . Room was dirty .
Stayed 1 night in Aug 2025

Hotels