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4.3 out of 5

"Very good but a few teething problems since refurbishment. Unable to turn on the shower without getting a cold dousing. Hand shower need to be left f ... " More

By a verified traveller on Thu 05 Sep 2019

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Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
€96* Per night/room 1 Apr - 2 Apr

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Hotel Indigo Stratford Upon Avon, an IHG Hotel's great location. During your stay, you're just a quick walk from New Place. Features include free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from New Place and Shakespeare’s Schoolroom & Guildhall

Hotel Indigo Stratford Upon Avon, an IHG Hotel ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Indigo Stratford Upon Avon, an IHG Hotel

Everyone (2) Family (1)
4 out of 5

Posted by on 2 Aug 2021

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5 out of 5

Posted by on 8 Sep 2020

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Comment from Hotel Management

11 Sep 2020 by HISUA

Dear Anonymous, Thank you so much for the 5 out of 5 rating! We hope to see you again soon. With kind regards, Rachel Connell Guest Relations Manager

4 out of 5
Very good but a few teething problems since refurbishment. Unable to turn on the shower without getting a cold dousing. Hand shower need to be left facing the wall and diverter valve left in hand position, not so aesthetically pleasing but at least practical. TV navigation very poor and confusing. Do not disturb notice a nice idea but not practical. Cannot shut the door particularly from the inside.. Each side needs to be mire distinctive eg different colour. Bedside lighting need to be more directional so can read without lighting the whole room and my partner. The menu could do with a wider variety without changing the number of options.. The dishes are all very similar.

Posted by on 5 Sep 2019

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Comment from Hotel Management

7 Sep 2019 by HISUA

Dear Anonymous, Thank you for taking the time to leave a review. Your comments shall be fed back to the relevant people to ensure these teething problems are investigated into. With kind regards Rachel Connell Guest Relations Manager

About the Hotel Indigo Stratford Upon Avon, an IHG Hotel

Location 4 CHAPEL STREET, Stratford-upon-Avon, England CV37 6HA

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 2 meeting rooms. WiFi is free in public spaces. A fitness centre, a BBQ, and a garden are also featured at the business-friendly Hotel Indigo Stratford Upon Avon, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Stratford-upon-Avon hotel is smoke free.

  • 93 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Garden
  • BBQ grill(s)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Stratford-Upon-Avon Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Indigo Stratford Upon Avon, an IHG Hotel offers 93 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. 30-inch flat-screen televisions come with cable channels. Bathrooms include slippers, complimentary toiletries and hairdryers. This Stratford-upon-Avon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Espresso maker
  • Coffee maker
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 6:30 AM to 10:30 AM.

The Woodsman – This restaurant serves breakfast, brunch, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Guest will receive an email before arrival 72 hours
  • Contactless check-in is not available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 20 for adults and from GBP 10 for children
  • Self-parking fee: GBP 12.50 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Indigo Stratford Upon Avon
  • Hotel Indigo Stratford Upon Avon
  • Hotel Indigo Stratford Upon Avon an IHG Hotel
  • Hotel Indigo Stratford Upon Avon, an IHG Hotel Hotel

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.