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DoubleTree by Hilton Hotel Syracuse

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Syracuse

A modern interior with a fire feature on a pebble-lined surface, contemporary furniture, and a high ceiling with hanging lights.
A modern lobby with a central fire feature, seating areas, and a glass partition.
A hotel with a rooftop pool, multiple balconies, and a well-lit facade.
A modern lobby with a reception desk, seating area, and a large aquarium.
A large indoor swimming pool with clear blue water, surrounded by lounge chairs and potted plants.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
6301 Route 298, East Syracuse, NY, 13057
  • Place, Old Erie Canal Historic State Park
    ‪6 min drive‬
  • Place, Le Moyne College
    ‪9 min drive‬
  • Place, Destiny USA
    ‪12 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a computer, a chair, and a TV.

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(39 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Accessible

A hotel room with two beds, a desk, a TV, and a chair.

Standard Room, 2 Double Beds, Accessible

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Balcony

A hotel room with a large bed, a chair, a desk, and a television.

Standard Room, 1 King Bed, Balcony

8.2 out of 10
Very good
(14 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Balcony

A hotel room with two beds, a desk, a TV, and a chair.

Standard Room, 2 Double Beds, Balcony

7.0 out of 10
Good
(12 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, Non Smoking

A hotel room with a large bed, a desk with a computer, a chair, and a TV.

Room, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk with a computer, a chair, and a TV.

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, Accessible, Non Smoking

A hotel room with two beds, a desk, a TV, and a chair.

Room, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, Accessible, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with a view of buildings.

Room, Accessible, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, Accessible, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with a view of buildings.

Room, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, desk, chair, lamp, and artwork on the wall.

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Double Beds Nonsmoking

A hotel room with two beds, a desk, a TV, and a view of the city.

2 Double Beds Nonsmoking

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, desk, chair, lamp, and artwork on the wall.

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, a TV, and a chair.

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(54 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

DoubleTree by Hilton Hotel Syracuse

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available on request.
DoubleTree by Hilton Hotel Syracuse offers 250 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This East Syracuse hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Syracuse. During your stay, you'll be close to Erie Canal Museum. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free WiFi
  • Free self parking
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 9 minutes by car from Erie Canal Museum and 9 minutes from The Oncenter
  • Free airport shuttle service
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
DoubleTree by Hilton Hotel Syracuse offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. A 24-hour business center and 8 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 16006 square feet (1487 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Hotel Syracuse. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This 4-star East Syracuse hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6 AM to 11 PM on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 5 to 17.95 for adults and USD 5 to 12.95 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 16,006 square feet of conference space
  • 24-hour business centre
  • 8 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 7 floors
  • Banquet hall
  • Built in 1977
  • Fireplace in lobby
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50.00 per pet, per stay
  • Weight limit: 50 lbs per pet
  • Food and water bowls and an off-leash area are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 17.95 for adults, and USD 5 to 12.95 for children
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
DoubleTree by Hilton Hotel Syracuse offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Syracuse
DoubleTree Hilton Syracuse
DoubleTree Syracuse
Hilton DoubleTree Syracuse
Hilton Syracuse
Hilton Syracuse DoubleTree
Syracuse DoubleTree
Syracuse Hilton
Syracuse Hilton DoubleTree
Doubletree East Syracuse
Doubletree Hotel East Syracuse
East Syracuse Doubletree
DoubleTree Hilton Syracuse Hotel
Doubletree By Hilton Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel
DoubleTree by Hilton Hotel Syracuse East Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel East Syracuse

DoubleTree by Hilton Hotel Syracuse Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 567 out of 1004 reviews
Rating 8 - Good. 187 out of 1004 reviews
Rating 6 - Okay. 140 out of 1004 reviews
Rating 4 - Poor. 64 out of 1004 reviews
Rating 2 - Terrible. 46 out of 1004 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms for a good price and close to the airport!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and food!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay , I will be a repeat visitor in the near future
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, lots of parking, easy access
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff was fantastic.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick to book, easy check in and a very clean quiet room.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was older but well maintained.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice. Breakfast buffet fantastic! Staff very friendly all around.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

hillary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arin was very helpful in arranging our airport transfers.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities
The room was clean and smelled fresh, the staff was amazing from check in to check out.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was good
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle ride was quick and simple
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness
Loved the pool.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Marie-Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Several people had dogs with them, so definitely pet friendly. Nice hotel
Stayed 1 night in Mar 2026
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to alter registration, comfy bed, clean
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice and helpful- room was clean. Great stay!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Laurent

Great
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room itself was great however the pot smell through the room and in the bathroom was insane
Stayed 1 night in Apr 2026
Verified

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great , but the breakfast was wanting
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Atul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, very nice and clean. Airport shuttle is very convenient.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay. Only one complaint i have is the beds could be better. The bedding was not soft, the pillows too flat and the bed itself too hard. The hotel, staff, amenities, parking and cleanliness were all great. Didnt try the breakfast.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Great staff, beautiful Christmas tree, and clean!
Stayed 1 night in Dec 2025

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