DoubleTree by Hilton Hotel Syracuse

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Where to?

Dates

October 2025

November 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Gym
Room service
Breakfast available

Explore the area

6301 Route 298, East Syracuse, NY, 13057

Place, Destiny USA
‪9 min drive‬
Place, Syracuse University
‪10 min drive‬
Place, JMA Wireless Dome
‪11 min drive‬
Airport, Syracuse, NY (SYR-Hancock Intl.)
‪10 min drive‬

Room options

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed

Excellent

29 sq m
Sleeps 3
1 King Bed

Standard Room, 2 Double Beds, Accessible

Very good

29 sq m
Sleeps 4
2 Double Beds

Standard Room, 1 King Bed, Balcony

Very good

29 sq m
Sleeps 3
1 King Bed

Standard Room, 2 Double Beds, Balcony

Good

29 sq m
Sleeps 4
2 Double Beds

Room, Non Smoking

Very good

29 sq m
Sleeps 3
1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

Excellent

29 sq m
Sleeps 3
1 King Bed

Room, Accessible, Non Smoking

Very good

29 sq m
Sleeps 4
2 Double Beds

Room, Accessible, Non Smoking

Exceptional

29 sq m
Sleeps 4
2 Double Beds

Room, Accessible, Non Smoking

Exceptional

29 sq m
Sleeps 4
2 Double Beds

Standard Room, 2 Double Beds

Excellent

29 sq m
Sleeps 4
2 Double Beds

Similar properties

Breakfast included
Pet-friendly
Parking included
Free WiFi

includes taxes & fees

2 Nov - 3 Nov

About this property

DoubleTree by Hilton Hotel Syracuse

Suburban hotel with airport shuttle service and a 24-hour fitness center

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available on request.

DoubleTree by Hilton Hotel Syracuse offers 250 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Syracuse. During your stay, you'll be within walking distance of Brooklawn Golf Course. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.

Free WiFi
Free self parking
Cooked-to-order breakfast served daily for a fee
Take a swim in the indoor pool
Services include dry cleaning/laundry, a concierge, and a porter
Onsite recreation includes a 24-hour gym
Guests have great things to say about the clean accommodations and the helpful staff
9 minutes by car from Erie Canal Museum and 9 minutes from The Oncenter
Free airport shuttle service
Pets welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls and an off-leash area

DoubleTree by Hilton Hotel Syracuse offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. A 24-hour business center and 8 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 16006 square feet (1487 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Hotel Syracuse. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This 4-star East Syracuse hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.

Room service (during limited hours) is available.

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

Free return airport shuttle from 6 AM to 11 PM on request
Free self parking on site

Food and drink

Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 5 to 17.95 for adults and USD 5 to 12.95 for children
Coffee and tea in common areas
Snack bar/deli

Things to do

24-hour gym
Indoor pool
TV in common areas

Family friendly

Grocery/convenience store
In-room cot
In-room refrigerator
Indoor pool
Laundry facilities
Rollaway/extra bed (surcharge)
Snack bar/deli

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave
Vending machine

Guest services

Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Wedding services

Business services

16,006 square feet of conference space
24-hour business centre
8 meeting rooms
Computer station

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift

7 floors
Banquet hall
Built in 1977
Comprehensive recycling policy
Fireplace in lobby
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Free cot
Hypo-allergenic bedding
Pillowtop mattress
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

42-inch flat-screen TV with premium cable channels
MP3 dock

Food and drink

Coffee/tea maker
Limited room service
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Energy-saving switches in guestrooms
Heating (climate-controlled)
Iron/ironing board
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets: USD 50.00 per pet, per stay
Weight limit: 50 lbs per pet
Food and water bowls and an off-leash area are available
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 25.0 per stay.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately USD 5 to 17.95 for adults, and USD 5 to 12.95 for children
Pet fee: USD 50.00 per pet, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

DoubleTree by Hilton Hotel Syracuse offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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DoubleTree by Hilton Hotel Syracuse Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Rebecca

Travelled with family

23 Jul 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Jul 2025

4/10 Poor

JERRY

22 Jul 2025

Disliked: Property conditions & facilities

Property is very aged and carpet and other items need to be updated.

Stayed 1 night in Jul 2025

8/10 Good

Denise

Travelled with family

21 Jul 2025

Quiet

Stayed 2 nights in Jul 2025

10/10 Excellent

Alexander, East Elmhurst

21 Jul 2025

Stayed 2 nights in Jul 2025

6/10 Okay

Alexander

Travelled with family, Travelled with family and small children, Travelled with pets

20 Jul 2025

Disliked: Cleanliness, amenities, property conditions & facilities

The outdoor area was dirty, unkept, the landscaping was overgrown. The interior of building was dirty.

Stayed 1 night in Jul 2025

6/10 Okay

Andrew

Travelled with family

19 Jul 2025

Disliked: Staff & service

Meh

Room had spiderwebs in the corner and the mini fridge was just about useless, as it was too mini to store anything but a few bottles of water. The only good thing was the pool, which my kids enjoyed. Dinner was alright, but over priced.

Stayed 2 nights in Jul 2025

8/10 Good

Daisy

Travelled with family

16 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2025

4/10 Poor

Johanna

15 Jul 2025

Stayed 1 night in Jul 2025

6/10 Okay

Brent

Travelled with group

14 Jul 2025

Bed mattress was uneven, I rolled while sleeping, towards the nightstand. The bathroom didn’t have a vent. No housekeeping.

Stayed 3 nights in Jul 2025

6/10 Okay

Ann Marie

Travelled with family

13 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff was very nice. Little amount of toilet paper and not enough towels. Called front desk very friendly sent up needed items.

Stayed 1 night in Jul 2025

10/10 Excellent

Josh

13 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

It was very clean atmosphere rooms tidy nothing broken ac worked great

Stayed 2 nights in Jul 2025

8/10 Good

Maki

13 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2025

2/10 Terrible

shauna

Travelled with partner

12 Jul 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Checked in have stayed in the past but place was very dated room was awful had to move. Wasn’t impressed very expensive for one night with it being not in good condition. Was mine and my husbands anniversary so we wanted to get away. Breakfast was great and staff were decent but room was horrible

Stayed 1 night in Jul 2025

8/10 Good

Charilyn

12 Jul 2025

Stayed 1 night in Jul 2025

10/10 Excellent

Jose, LAWRENCEVILLE

Travelled with family, Travelled with family and small children

7 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good

Stayed 1 night in Jul 2025

10/10 Excellent

Joshua

7 Jul 2025

Stayed 3 nights in Jun 2025

8/10 Good

Felicia

6 Jul 2025

Liked: Cleanliness

Stayed 1 night in Jul 2025

8/10 Good

Tammy

5 Jul 2025

Stayed 1 night in Jul 2025

10/10 Excellent

Dana

1 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Loved the park like setting, safe, secure, feeling

Stayed 1 night in Jun 2025

10/10 Excellent

Michael

30 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 2 nights in Jun 2025

10/10 Excellent

Jamie

Travelled with family

30 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A very nice place for a staycation for families! Will visit again.

Stayed 2 nights in Jun 2025

10/10 Excellent

Bobbie

Travelled with family

28 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Apr 2025

4/10 Poor

Nicole

Travelled with family, Travelled with family and small children

26 Jun 2025

Disliked: Cleanliness, property conditions & facilities

Lets just say this hotel was not what we expected. It was overall dirty and basic. When we walked into our room to inspect it, we turned on the bathroom light and there was a giant centipede on the shower wall. The room was extremely basic and outdated. After seeing that bug we were quite disgusted and ended up leaving a day early. When we went to check out the man at the desk was very rude and short. Hope this helps. Also the area surrounding the hotel was run down.

Stayed 3 nights in Jun 2025

8/10 Good

Kara

Travelled with partner

25 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

We appreciated the ease of requesting an early check in. When requesting the airport shuttle for the next morning, the staff was quick to schedule it. Our driver was prompt & friendly.

Stayed 1 night in Jun 2025