DoubleTree by Hilton Hotel Syracuse

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Where to?

Dates

July 2025

August 2025

Overview
Rooms
Location
Policies

Popular amenities

Gym
Room service
Breakfast available

Explore the area

6301 Route 298, East Syracuse, NY, 13057

Destiny USA
‪9 min drive‬
Syracuse University
‪10 min drive‬
JMA Wireless Dome
‪11 min drive‬
Syracuse, NY (SYR-Hancock Intl.)
‪10 min drive‬

Room options

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Double Beds, Balcony

29 sq m
Sleeps 4
2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

Excellent

29 sq m
Sleeps 3
1 King Bed

Room, Non Smoking

Very good

29 sq m
Sleeps 3
1 King Bed

Standard Room, 2 Double Beds

Wonderful

29 sq m
Sleeps 4
2 Double Beds

Standard Room, 1 King Bed, Balcony

Very good

29 sq m
Sleeps 3
1 King Bed

Room, Accessible, Non Smoking

Exceptional

29 sq m
Sleeps 4
2 Double Beds

Standard Room, 2 Double Beds, Accessible

Very good

29 sq m
Sleeps 4
2 Double Beds

Standard Room, 1 King Bed

Excellent

29 sq m
Sleeps 3
1 King Bed

Room, Accessible, Non Smoking

Exceptional

29 sq m
Sleeps 4
2 Double Beds

Room, Accessible, Non Smoking

Very good

29 sq m
Sleeps 4
2 Double Beds

Similar properties

Pool
Hot tub
Pet-friendly
Parking included

for 1 room

includes taxes & fees

8 Aug - 9 Aug

About this property

DoubleTree by Hilton Hotel Syracuse

Suburban hotel with airport shuttle service and a 24-hour fitness center

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available on request.

DoubleTree by Hilton Hotel Syracuse offers 250 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Syracuse. During your stay, you'll be within walking distance of Brooklawn Golf Course. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.

Free WiFi
Free self parking
Cooked-to-order breakfast served daily for a fee
Take a swim in the indoor pool
Services include dry cleaning/laundry, a concierge, and a porter
Onsite recreation includes a 24-hour gym
Guests have great things to say about the clean accommodations and the helpful staff
9 minutes by car from Erie Canal Museum and 9 minutes from The Oncenter
Free airport shuttle service
Pets welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls and an off-leash area

DoubleTree by Hilton Hotel Syracuse offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. A 24-hour business center and 8 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 16006 square feet (1487 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Hotel Syracuse. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This 4-star East Syracuse hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

Free return airport shuttle from 6 AM to 11 PM on request
Free self parking on site

Food and drink

Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 5 to 17.95 for adults and USD 5 to 12.95 for children
Coffee and tea in common areas
Snack bar/deli

Things to do

24-hour gym
Indoor pool
TV in common areas

Family friendly

Free cot
Grocery/convenience store
In-room refrigerator
Indoor pool
Laundry facilities
Rollaway/extra bed (surcharge)
Snack bar/deli

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave
Vending machine

Guest services

Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Wedding services

Business services

16,006 square feet of conference space
24-hour business centre
8 meeting rooms
Computer station

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift

7 floors
Banquet hall
Built in 1977
Comprehensive recycling policy
Fireplace in lobby
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Free cot
Hypo-allergenic bedding
Pillowtop mattress
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

42-inch flat-screen TV with premium cable channels
MP3 dock

Food and drink

Coffee/tea maker
Limited room service
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Energy-saving switches in guestrooms
Heating (climate-controlled)
Iron/ironing board
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets: USD 50.00 per pet, per stay
Weight limit: 50 lbs per pet
Food and water bowls and an off-leash area are available
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 25.0 per stay.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately USD 5 to 17.95 for adults, and USD 5 to 12.95 for children
Pet fee: USD 50.00 per pet, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

DoubleTree by Hilton Hotel Syracuse offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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DoubleTree by Hilton Hotel Syracuse Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Scott

Travelled with partner

25 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice quiet hotel

Stayed 1 night in Apr 2025

2/10 Terrible

Melanie

Travelled with partner

21 Apr 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The front desk did not communication with housekeeping and our stay was interrupted 3 times by the housekeeping staff. When I went to the frontdesk to complain they offered to do nothing for the frist two interruptions. On the third interuption when I asked if they can offer me antyhing for the housekeeping walking in our room while it was occupied even though the do not disturb sign was on the door, they said they would give me a few points in which I never received.

Stayed 1 night in Apr 2025

10/10 Excellent

Robert

21 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Apr 2025

10/10 Excellent

Rebecca

Travelled with partner

21 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean, comfortable, and quiet. We stayed for a concert at JMA Wireless Dome. I loved being able to check in on the app. We were able to get in a little early and got to the show early. I would stay here again.

Stayed 1 night in Apr 2025

10/10 Excellent

John

21 Apr 2025

Stayed 2 nights in Apr 2025

10/10 Excellent

Matthew

Travelled with family

21 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Daina

Travelled with partner

20 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean, comfortable room front desk staff was excellent priced right!

Stayed 1 night in Apr 2025

6/10 Okay

Nicole

Travelled with partner

20 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I would have liked the room that I choose on the Hilton app when I did early check in. Instead I was given a different room and the people on the side of us were extremely loud till late. Other than that it was ok.

Stayed 1 night in Apr 2025

6/10 Okay

John

20 Apr 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Shannon

20 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Travelled with family

20 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was near to our event venue, but also not far from the highway. There are restaurants located nearby as well as one in the hotel.

Stayed 1 night in Apr 2025

10/10 Excellent

Amy

20 Apr 2025

Stayed 1 night in Apr 2025

8/10 Good

Diane

Travelled with family

18 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Need a bathroom exhaust fan. Beds are firm. Quiet room. Fit the bill for what we were looking for.

Stayed 1 night in Apr 2025

4/10 Poor

Juan

18 Apr 2025

Liked: Staff & service

Disliked: Property conditions & facilities

The walls are paper-thin. You can clearly hear conversations from the adjacent room.

Stayed 1 night in Apr 2025

8/10 Good

ABBY

Travelled with family

17 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2025

10/10 Excellent

Patrick

17 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Staff was great

Stayed 2 nights in Apr 2025

10/10 Excellent

Clarke

13 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Michael

6 Apr 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

30 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

29 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy perfect affordable stay

Perfect!

Stayed 1 night in Mar 2025

6/10 Okay

Paul

28 Mar 2025

Liked: Property conditions & facilities

Stayed 1 night in Mar 2025

6/10 Okay

Paul

Travelled with group

27 Mar 2025

Liked: Staff & service, property conditions & facilities

When I placed the reservation, I paid extra for breakfast. Receipt mentioned breakfast included. When I got there I found I had to pay extra for breakfast, which I did. Then found I had an additional surcharge of $25 that was charged to my card after I got home. It was not for the breakfast, because I paid for that in cash plus a tip. The breakfast was not anything special and comparable to hotels that offer free breakfast. The room was fine but not extraordinary. Don’t think I’ll return to a Doubletree.

8/10 Good

Katelyn

27 Mar 2025

Stayed 1 night in Jan 2025

6/10 Okay

Mary

26 Mar 2025

Liked: Staff & service, property conditions & facilities, room comfort

Just a little tainted...

The front desk attendants were so kind and welcoming. The salmon from Seasons Tavern was DEE-LISH! The number one glitch -- and it mattered a lot to me -- was that when I went to get a towel after I showered, it unrolled to reveal stains. That was a gross-out moment for me (I'm a borderline germaphob, so there's that...). But the bed was divine and I enjoyed myself.

Stayed 2 nights in Mar 2025