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TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort

3.0 star property

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Photo gallery for TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort

Marina
Terrace/patio
Sauna, hot tub, steam room, body treatments, hot stone massages
Exterior
2 indoor pools, seasonal outdoor pool, pool loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
Belgrave Road, Torquay, England, TQ2 5HS
  • Place, Riviera International Conference Centre
    ‪3 min walk‬
  • Place, Torre Abbey
    ‪6 min walk‬
  • Place, Princess Theatre
    ‪12 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪36 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

7.4 out of 10
Good
(3 reviews)
  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

8.6 out of 10
Excellent
(10 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Triple Room (2 Adults + 1 Child)

Family Triple Room (2 Adults + 1 Child)

Family Triple Room (2 Adults + 1 Child)

  • 10 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Quadruple Room (2 Adults + 2 Children)

Family Quadruple Room (2 Adults + 2 Children)

Family Quadruple Room (2 Adults + 2 Children)

  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About this property

TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort

Family-friendly hotel with 3 restaurants and 2 indoor pools
This smoke-free hotel features 3 restaurants, 2 indoor pools, and a full-service spa. WiFi in public areas is free. Other amenities include 4 bars/lounges, a health club, and a snack bar/deli.
TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort offers 174 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

2 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort. During your stay, you're just a quick walk from Riviera International Conference Centre. Features include free WiFi in public areas, plus 2 indoor pools and 3 restaurants.
  • Free WiFi
  • Grab something to eat at one of the 3 restaurants, or stop for a drink at one of the 4 bars/lounges
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor and 2 indoor pools
  • Indulge with body scrubs, Swedish massages, or body wraps at the spa
  • Services include a free kid's club, dry cleaning/laundry, and tour or ticket assistance
  • Onsite recreation includes a gym, a sauna, and archery
  • Steps from Riviera International Conference Centre and 4 minutes by foot from Greek Orthodox Church of Saint Andrew
As a guest of TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort, you'll find a full-service spa, 2 indoor swimming pools, a health club, and a sauna. There are 3 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi.

A children's pool, a seasonal outdoor pool, and a terrace are also featured at the family-friendly TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Torquay hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 8 AM to 9:30 AM.
Derwent Restaurant - This restaurant serves breakfast and dinner. A children's menu is available.
Aztec Bistro & Bar - This bistro serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Alberts Sports Bar - This sports bar serves lunch and dinner. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 10 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8 AM to 9:30 AM for a fee: GBP 12.95 for adults and GBP 7.95 for children
  • 3 restaurants
  • 4 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Alberts Sports Bar
  • Aztec Bistro & Bar
  • Derwent Restaurant

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Playground
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.95 for adults and GBP 7.95 for children
  • Uncovered self parking fee: GBP 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open May 01 and close September 30.
  • Pool access available from 7:00 AM to 9:00 PM.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Derwent Hotel
Derwent Hotel Torquay
Derwent Torquay
Derwent Hotel Torquay, Devon
TLH Derwent Hotel Torquay
TLH Derwent Hotel
TLH Derwent Torquay
TLH Derwent
TLH Derwent Hotel Torquay, Devon
TLH Derwent Hotel
TLH Derwent Hotel TLH Leisure Entertainment Spa Resort

TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 125 out of 412 reviews
Rating 8 - Good. 156 out of 412 reviews
Rating 6 - Okay. 83 out of 412 reviews
Rating 4 - Poor. 32 out of 412 reviews
Rating 2 - Terrible. 16 out of 412 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Thom

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

:)

Staff were great! I mentioned my mattress being uncomfortable and they did all they could be rectify it. A bit tired, but would stay again.
Stayed 2 nights in Sep 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Overall stay was ok. We did however find the bed unacceptable. The mattress was very uncomfortable as the springs seemed to protrude up through it which you could feel as we lay on it, and the bed itself was incredibly creaky.
Stayed 1 night in Sep 2025

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Facilities were excellent.
Stayed 2 nights in Aug 2025

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The indoor swimming pools.Dining options and staff.
Stayed 7 nights in Aug 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort

Keep expection low and see the positives

We had an interesting start with trying to find our parking spot, but reception were really helpful. On discovering the accessibility problems the hotel has, reception sent up an extremely helpful young man (Tommy), to help us access the hotel... he discovered our original room was actually acceptable and swiftly contacted reception and sourced a new room , sadly, although more accessible, the bathroom really wasnt. So Tommy to the rescue again and we finally had a suitable room which was very clean even though it was a bit dated, but the bathroom seemed brand new! We stayed in site for our entire 3 night stay and had a thoroghly wonderful time! We enjoyed the breakfast and dinner package and the spa was amazing! We hope to return with the children soon
Stayed 3 nights in Aug 2025

10/10 Excellent

Sukhbir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay for a family

It was a great stay, the kids had fun in the pool, and the breakfast in the morning was good too. Room service was nice and the staff were polite too. Parking wasn’t free but was right next to the hotel, overall a great stay.
Stayed 1 night in Aug 2025

8/10 Good

Winnet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

We had a lovely stay in Derwent hotel. We really enjoyed the indoor and outdoor pool. The rooms were clean but need a upgrade. We enjoyed the dinner in the restaurant. The breakfast was fine but need to include more choices.
Stayed 2 nights in Aug 2025

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Catherine

Travelled with family
Liked: Amenities, property conditions & facilities
The hotel was a easy walk up the hill from the Beach, shops and park. We had a family room and it was on the 3rd floor, it was as though we had been forgotten, small narrow corridors, very hot no air con, chipped dirty paintwork, very old fashioned and dated. We had to report the broken shower and toilet twice before getting fixed and then the toilet wasn't.
Stayed 2 nights in Aug 2025

6/10 Okay

Marcus

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was in good shape considering the age food in general was ok ….. as for the mattresses in the rooms it’s like sleeping on a rack from the Middle Ages…. Definitely need new or at least a mattress topper… I’d possibly return if the bedding was changed and was able to get a good deal.
Stayed 3 nights in Aug 2025

4/10 Poor

Daniel

Travelled with family
Liked: Staff & service, property conditions & facilities
Great staff could not fault them Bed was the worst I’ve ever slept in Shower nothing but just a dribble And needs a lot of work done to bring it up to modern standards. Will not be returning that’s for sure
Stayed 1 night in Aug 2025

4/10 Poor

Mrs

Liked: Staff & service
Disliked: Property conditions & facilities

Ignore the pictures of the hotel when booking

The room was nothing like those pictured actually the total opposite. Only one window opened so the room was a sauna and the curtains didn’t close fully. The whole hotel was a sauna other than the swimming pool that was an ice bath! No housekeeping on Saturday but wasn’t informed of this so had to go to reception to get more milk and was told we couldn’t get more towels so had to go out and buy some.
Stayed 2 nights in Aug 2025

6/10 Okay

Jeremy

Liked: Staff & service, amenities
The room, particularly carpet, was not very clean and decoration tired. It is really difficult to find one's way around thee hotel and the whole complex. Colour coded signage and far more of it would help. It's hard to take advantage of facilities when information is so poor.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sean

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel has amazing facilities, especially the indoor pool, and is in a great location for visiting Torquay.
Stayed 3 nights in Aug 2025

8/10 Good

Sarah

Travelled with family
Liked: Staff & service

Weekend family stay

We always like coming to stay at the Derwent Hotel. The hotel swimming pool is lovely, and so is the evening entertainment. The rooms need upgrading and refurbishing especially carpeted areas in the room and the matresses are definitely very old. Although there are things that can be improved we still had a lovely time and im sure we will be back again!
Stayed 3 nights in Aug 2025

6/10 Okay

Amanda

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Lee, Truro

Travelled with family
Liked: Staff & service
Nice place to have a break with the kids just like I used to do as a child.
Stayed 1 night in Jun 2025

6/10 Okay

Lee, Truro

Travelled with family
Liked: Staff & service
Good old fashioned hotel that reminds of family holidays as a kid
Stayed 3 nights in Jul 2025

6/10 Okay

Frazier

Travelled with family

Underwhelmed

Pool was top tier and close to the marina. Was expecting a bit better from staff and room. Very dated and could have been cleaner. Feel we over paid a bit for what the hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Stayed 2 nights in Jul 2025

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy. Great value for money. Enjoyable stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Stayed 1 night in Jul 2025

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