The Grand Hotel

4.0 star property

Choose dates to view prices

Photo gallery for The Grand Hotel

Front of property – evening/night
Exterior
On the beach
Indoor wedding
Standard Double Room, Sea View

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk

Explore the area

View in a map
Seafront, Torquay, England, TQ2 6NT
  • Torre Abbey Sands
    ‪1 min walk‬
  • Princess Theatre
    ‪12 min walk‬
  • Babbacombe Beach
    ‪5 min drive‬
  • Exeter (EXT-Exeter Intl.)
    ‪35 min drive‬

Room options

Standard Twin Room, Sea View

8.0 out of 10
Very good
(8 reviews)
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room (Inland)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Double Room (Compact)

8.0 out of 10
Very good
(41 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Single Room (Inland)

  • Sleeps 1
  • 1 Twin Bed

Standard Double Room (Inland)

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, Sea View

8.2 out of 10
Very good
(26 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Family Room (Inland)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Family Room, Sea View

7.4 out of 10
Good
(11 reviews)
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About this property

The Grand Hotel

On beach with indoor pool for sandy fun near Princess Theatre
Spend the day relaxing on the beach or pampering yourself at The Grand Hotel's full-service spa.
The Grand Hotel offers 132 accommodations with safes and coffee/tea makers. Digital television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Torquay hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include massages.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of The Grand Hotel's great location. During your stay, you're just a quick walk from Corbyn Beach. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy British cuisine while dining at Restaurant 1881
  • English breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the clean accommodations
  • Within a 15-minute walk of Riviera International Conference Centre and Princess Theatre
  • Dogs welcome for a fee (restrictions apply)
The Grand Hotel offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 4 meeting rooms available. A children's pool, a seasonal outdoor pool, and a library are also featured at The Grand Hotel. Parking is available for a fee.

This Victorian Torquay hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:30 AM to 10:00 AM.
Restaurant 1881 - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Compass Lounge - Overlooking the ocean, this brasserie specializes in British cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 10 per day)
  • Street parking available
  • Covered parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Compass Lounge
  • Restaurant 1881

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (86 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (106 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from September 8 2025 to December 15 2025 (dates subject to change):
  • One of the swimming pools
  • Fitness facilities
  • Spa
  • Spa/Beauty services
The following facilities are closed seasonally each year. They will be closed from December 24 to December 27:
  • Bar/Lounge
  • Dining venue(s)
The property will be renovating from October 1 2025 to December 14 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Fitness facilities
The following facilities are closed on New Year's Eve and New Year's Day:
  • Bar/lounge
  • Dining venue(s)
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 15 per person
  • Covered self parking fee: GBP 10 per night
  • Nearby parking fee: GBP 10 per day (33 ft away)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Grand Hotel Torquay
Grand Torquay
The Grand Hotel Hotel
The Grand Hotel Torquay
The Grand Hotel Hotel Torquay

Reviews

The Grand Hotel Reviews

8.2

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 414 out of 1013 reviews
Rating 8 - Good. 334 out of 1013 reviews
Rating 6 - Okay. 157 out of 1013 reviews
Rating 4 - Poor. 71 out of 1013 reviews
Rating 2 - Terrible. 37 out of 1013 reviews

Reviews

6/10 Okay

Lucy

Travelled with family
Disliked: Property conditions & facilities

In desperate need of an update.

Amazing location for the beach and harbourside. BUT hotel extremely tired and dated in its decor. Toilets in reception/ bar area particularly awful. Wouldnt go back as feel the 4 star is not appropriate. The rooms are also not all sound proofed. I left my partner and daughter splashing around in the bath and could hear every word all the way down the corridor and by the lift. Also really disappointed that we wernt allowed to take an alcoholic drink next to the poolside on a beautiful weekend of weather.
Stayed 1 night in Jun 2025

8/10 Good

Simon

Stayed 1 night in Jun 2025

6/10 Okay

Beverley

Despite telling the server that I could not have a certain food and that being noted on my order, my food appeared WITH that item. Very unhappy about that! Our room was tiny and not serviced until after 4pm each day which was inconvenient. The pool looks dirty as the floor of it needs painting. For the comfort and relaxation of the majority, smoking and vaping shouldn't be allowed poolside. Also there were 3 young women playing heavy beat music really loudly poolside. I was trying to listen to an audio book with headphones and on full volume and I could still hear it - and I am partially deaf!! The staff did nothing about this. Other guests were irritated as were we and left the area earlier than planned. Being British we all said nothing to them. This was our third or forth visit, the reception area, conservatory and patio areas have a nice atmosphere. The staff are friendly, breakfast is the usual buffet style if not included in your room rate book it the day before for £12 each otherwise on the day its £15. You can park at the rugby club - tell reception and they will add it to your bill £9.30 for 24 hours.
Stayed 4 nights in Jun 2025

10/10 Excellent

Scott

Stayed 2 nights in May 2025

10/10 Excellent

tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Delicious food. Great friendly staff especially the supervisor who works in the bar area she was so friendly and had a lovely smile. Also too the very kind and hard working male waiter who also worked in the bar area such a hard working kind person. And to all the other staff such a lovely bunch of people
Stayed 6 nights in Jun 2025

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a lovely old traditional hotel
Stayed 4 nights in Jun 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Angela

Disliked: Property conditions & facilities, room comfort
We have visited this hotel several times, reception staff very welcoming, room however was very disappointing, cracked sink in the bathroom, shower curtain very cheap, room was small, needs updating.
Stayed 1 night in May 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Lynn

Travelled with family
Liked: Cleanliness, property conditions & facilities
Old timey hotel. Close to train station.
Stayed 2 nights in May 2025

8/10 Good

graham

Stayed 2 nights in May 2025

2/10 Terrible

Lee

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were fine but the hotel itself was a real letdown. The changing rooms for the swimming pool are a disgrace. The rooms are so dated I don't think they have been touched since the hotel was built over 100 years ago ! The hotel location is good. I can only say that I would rather have stayed in a Premier Inn or even a Travelodge as both are better than the Grand in the room department. At least they don't have holes in the bedsheets and curtains and a fraction of the price.
Stayed 6 nights in May 2025

10/10 Excellent

A P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a really lovely stay at the hotel, with reception being great and an upgraded room. Loved the breakfast and dinner and the view in the Compass Bar was great. Would definitely stay again. It’s not pristine and perfect everywhere but we found in had faded charm and a lovely atmosphere. Highly recommended.
Stayed 3 nights in May 2025

6/10 Okay

Be

Liked: Amenities, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Ameet

Travelled with family
Liked: Cleanliness, staff & service

Faulty towers tribute Hotel experience.

The room looked great, however the bed was too springy and soft, felt like it had been used for jumping on on sank in the middle, we had 2 days of cold showers, as the shower thermostat valve was broken and just spun, made reception aware and said they would send an engineer, nobody came, reported again on leaving. The last thing you want after a 4 hour drive, is a cold shower and a soft uncomfortable bed, but to top it off you could hear the people from the next room, as the adjoining door is not soundproof, and then when eventually did fall asleep, was woken at 7am on bank holiday Monday by a dog barking loudly in one of the rooms close by. Didn’t get much better at breakfast, table had no cutlery, my daughter asked for scrambled egg, came out when we had finished our breakfast, there were no cereal bowls, asked the waiter, he replied what type of cereal bars? Went to get a plate instead, it was hot, but still wet and with bits of food, where not washed properly. This hotel looks nice in the photos, in reality parts are tired and needs a refurb, the restaurant staff at breakfast need better training and poor for a 4 star hotel,
Stayed 2 nights in May 2025

6/10 Okay

David

All of the staff were very welcoming and the main bar , reception area and restaurant rooms were very spacious. Bedrooms small and tired looking . Spa pool and outside pool area in need of upgrade, gardens lovely.
Stayed 5 nights in May 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little tired perhaps, but still lovely!

This is a beautiful hotel with wonderful staff. Sure, the building itself is looking a little tired, but it has some stunning features in the public areas. Every member of staff is so friendly and helpful. Breakfast has plenty of choice, and the evening meals we had were superb. Our room had a fridge and a safe. As a woman, I also appreciated the magnifying mirror in the bathroom.
Stayed 7 nights in May 2025

10/10 Excellent

Rastgo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Donna

Stayed 1 night in Apr 2025

6/10 Okay

Steven

Liked: Cleanliness, property conditions & facilities, room comfort

Not so Grand

Not so Grand... When booking I asked for two things - a parking place and a quiet room. I got the parking place. Our room was three paces from a noisy lift. Our room had a connecting door (closed and locked) which meant we heard every word from next door, all through the night. Hotel staff wouldn't or couldn't offer us any help. The offer to change rooms was only given late in the day when we were about to go out on our last night. Too late.
Stayed 2 nights in May 2025

8/10 Good

Andrew

Stayed 3 nights in Mar 2025

6/10 Okay

Roger

Travelled with group
Being coming to the grand hotel for many years the majority of staff were excellent friendly and helpful but I did find the reception staff un helpfull and rude I did find parts of the hotel very tired and need of a uplift
Stayed 4 nights in May 2025

8/10 Good

Hubert

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The dinner was very, very good. Food was very very good, staff was excellent.
Stayed 2 nights in May 2025

10/10 Excellent

JACK

Stayed 1 night in May 2025