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The Imperial Torquay

4.0 star property

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Photo gallery for The Imperial Torquay

Interior entrance
Reception
Sauna, steam room, body treatments, aromatherapy, body wraps
View from property
Lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Park Hill Road, Torquay, England, TQ1 2DG
  • Place, Torquay Marina
    ‪5 min walk‬
  • Place, Inner Harbour
    ‪9 min walk‬
  • Place, Princess Theatre
    ‪12 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪57 min drive‬

Room options

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Double Room

8.4 out of 10
Very good
(19 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Sea View Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Sea View Double Room

8.6 out of 10
Excellent
(53 reviews)
  • Sea view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Double Bed, Bay View (Balcony or Terrace)

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Double Room, 1 Double Bed, Bay View (Balcony or Terrace)

8.8 out of 10
Excellent
(34 reviews)
  • Sea view
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 1 Bedroom

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Twin Room, 1 Bedroom

8.4 out of 10
Very good
(14 reviews)
  • Hill view
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Suite

Suite

Suite

8.0 out of 10
Very good
(4 reviews)
  • Sea view
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Cosy Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Cosy Double Room

8.0 out of 10
Very good
(59 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Sea View Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Sea View Double Room

8.4 out of 10
Very good
(33 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

The Imperial Torquay

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.
The Imperial Torquay offers 152 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the health club or fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Imperial Health Club. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
The breakfast at The Imperial Torquay gets high marks from our customers. During your stay, you're just a quick walk from Torquay Marina. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy British cuisine while dining at Regatta Restaurant
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with Ayurvedic treatments, facials, or massages at Imperial Health Club
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Torquay Marina and Little Theatre
  • Dogs welcome for a fee (restrictions apply)
The Imperial Torquay offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 205 square feet (19 square meters) and includes conference space. A health club, a hot tub, and a sauna are also featured at the business-friendly The Imperial Torquay. You'll have access to the indoor pool and outdoor pool at a partner property. For a fee, parking is available.

This Victorian Torquay hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:00 AM.
Regatta Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 18 for adults and GBP 18 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Regatta Restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Access to nearby outdoor pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 205 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 18 for adults and GBP 18 for children
  • Uncovered self parking fee: GBP 10.00 per day
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 40.00 (subject to availability)
  • Rollaway bed fee: GBP 25.00 per night
  • Spa fee: GBP 10 per person per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Imperial Torquay
Imperial Hotel Torquay
Imperial Torquay
Imperial Torquay Hotel
Torquay Hotel Imperial
Torquay Imperial
Torquay Imperial Hotel
The Imperial Hotel Torquay
The Imperial Torquay Hotel
The Imperial Torquay Torquay
The Imperial Torquay Hotel Torquay

The Imperial Torquay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 507 out of 1020 reviews
Rating 8 - Good. 319 out of 1020 reviews
Rating 6 - Okay. 119 out of 1020 reviews
Rating 4 - Poor. 50 out of 1020 reviews
Rating 2 - Terrible. 25 out of 1020 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Jan 2026

6/10 Okay

Matthew, Exeter

Dull
Stayed 7 nights in Dec 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities
I was greeted by Kelly who was absolutely fantastic professional kind, and funny. My room was immaculate as was the rest of the hotel and the view absolutely stunning. Thank you so much.
Stayed 1 night in Jan 2026

8/10 Good

Stuart

Travelled with partner
Liked: Cleanliness, amenities
Great hotel and good views
Stayed 2 nights in Nov 2025

8/10 Good

Pauline

Liked: Cleanliness, staff & service, amenities
Booked an economy room but was upgraded to a lovely seaview. Room was comfortable and clean, with a bath as requested. We took the option of no housekeeping and got a voucher for £5 off our bar tab. Given the prices we certainly needed this. £16 gor 2 x sanwiches and 2 x beers was a lot eems a little mean
Stayed 3 nights in Jan 2026

10/10 Excellent

Toby

Stayed 2 nights in Jan 2026

8/10 Good

Clare

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The Hotel has a beautiful setting, a lovely atmosphere and is a wonderful building. The breakfast was amazing, the staff friendly and efficient for the breakfast and the setting gorgeous. It could so easily be amazing overall but on the downside, the building itself and interior is in need of a good amount of TLC and the customer service in areas other than breakfast, is a bit lacking, maybe due to being short-staffed. I will definitely return, but would love to see it returned to its former glory.
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities
The place was lovely the swimming’s area was lovely
Stayed 1 night in Jan 2026

10/10 Excellent

Tuan-anh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
C lean room, friendly and helpful staff, excellent facilities
Stayed 6 nights in Dec 2025

8/10 Good

Samantha

Liked: Staff & service, amenities
The room was very spacious and the view is stunning, however, the room was very cold and we couldn’t get the radiator to work, also, there was a nasty large stain in the carpet that needs attention. I had a wonderful treatment in the spa, my therapist was lovely, also, the lady on the spa reception on NYD morning was very nice. Breakfast was a let down, the pancakes weren’t cooked properly and the waffles were so overcooked they were like biscuits. I bought a bottle of wine from the bar that was £26 and was told there were no wine buckets, that was disappointing.
Stayed 2 nights in Dec 2025

8/10 Good

Tomoko

Stayed 2 nights in Dec 2025

8/10 Good

Carol

Liked: Cleanliness
Room very clean and spacious, would have been nice if the bed had boon a little bigger though. Love the pool etc
Stayed 2 nights in Dec 2025

10/10 Excellent

Zoe

Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Liked: Staff & service, property conditions & facilities, room comfort
Fresh breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
Lovely friendly staff from the housekeeping team front of House and the bar the room was a little tired but for £50 I cannot complain thank you
Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous hotel on the inside, great facilities, breakfast with the most amazing view, good value for money, would stay there again.
Stayed 1 night in Dec 2025

8/10 Good

Vibin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Not used
Stayed 1 night in Dec 2025

8/10 Good

Matthew, Exeter

Liked: Cleanliness, amenities, property conditions & facilities
Lovely sea views from most rooms, gorgeous traditional hotel with lovely breakfast.
Stayed 7 nights in Dec 2025

2/10 Terrible

Kiks

Liked: Staff & service
Disliked: Cleanliness, amenities
The staff were lovely, but the quality of the hotel was awful. The deluxe room was as far from deluxe as I could imagine, black grouting, curtain that were too short for the windows, furniture that had pealing verniers, a mattress topper that was too small for old mattress, rusty towel rail, threadbare towels and cracks in the walls. The breakfast was poor quality and cold. Unclean, unloved and desperately underfunded. We should have realised when we arrived to letters missing from the name of the hotel. How this is four star is beyond me, I feel sorry for the staff, who were lovely.
Stayed 1 night in Dec 2025

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly, courteous and helpful. The views from the breakfast room are spectacular - Poirot dined here! (The Majestic as written). The buffet breakfast was very good - the coffee gets cold quite quickly, so sup up! The room was spacious, well-appointed with good water pressure in the shower/bath (yes, there is one) Sadly, although there was a balcony, you were not permitted to access it which was a disappointment given the view.
Stayed 2 nights in Dec 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel nice and clean with friendly and efficient staff
Stayed 2 nights in Dec 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
The room was nice the bathroom was in need of updating but clean. Bed comfortable. Breakfast was outstanding soo much choice would highly recommend.
Stayed 2 nights in Dec 2025

8/10 Good

Faith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space in communal areas, clean and excellent breakfast. Fantastic views across Torbay
Stayed 2 nights in Dec 2025

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, helpful friendly staff. Great location and views
Stayed 1 night in Dec 2025

10/10 Excellent

David

Stayed 1 night in Dec 2025

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