The Imperial Torquay

4.0 star property

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Photo gallery for The Imperial Torquay

Interior entrance
Lounge
Reception
View from property
Sauna, steam room, body treatments, aromatherapy, body wraps

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

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Park Hill Road, Torquay, England, TQ1 2DG
  • Place, Torquay Marina
    ‪5 min walk‬
  • Place, Inner Harbour
    ‪6 min walk‬
  • Place, Princess Theatre
    ‪11 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪39 min drive‬

Room options

Standard Double Room

8.4 out of 10
Very good
(19 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

Deluxe Sea View Double Room

8.6 out of 10
Excellent
(52 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed
  • Sea view

Deluxe Double Room, 1 Double Bed, Bay View (Balcony or Terrace)

8.8 out of 10
Excellent
(29 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed
  • Sea view

Standard Twin Room, 1 Bedroom

8.4 out of 10
Very good
(12 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Hill view

Suite

8.0 out of 10
Very good
(4 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed
  • Sea view

Cosy Double Room

8.0 out of 10
Very good
(56 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Sea View Double Room

8.4 out of 10
Very good
(31 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Sea view

Deluxe Family Room

  • Sleeps 2
  • 1 Double Bed
  • Sea view

Similar properties

About this property

The Imperial Torquay

Victorian hotel with a full-service spa and a health club
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.
The Imperial Torquay offers 152 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the health club or fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Imperial Health Club. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
The breakfast at The Imperial Torquay gets high marks from our customers. During your stay, you're just a quick walk from Beacon Cove. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy British cuisine while dining at Regatta Restaurant
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with aromatherapy, facials, or manicures and pedicures at Imperial Health Club
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • Guests have great things to say about the pool and the clean accommodations
  • Steps from Beacon Cove and 6 minutes by foot from Torquay Marina
  • Dogs welcome for a fee (restrictions apply)
The Imperial Torquay offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 205 square feet (19 square meters) and includes conference space. A health club, a hot tub, and a sauna are also featured at the business-friendly The Imperial Torquay. You'll have access to the indoor pool and outdoor pool at a partner property. For a fee, parking is available.

This Victorian Torquay hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:00 AM.
Regatta Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 18 for adults and GBP 18 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Regatta Restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Access to nearby outdoor pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 205 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 18 for adults and GBP 18 for children
  • Uncovered self parking fee: GBP 10.00 per day
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 40.00 (subject to availability)
  • Rollaway bed fee: GBP 25.00 per night
  • Spa fee: GBP 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Imperial Torquay
Imperial Hotel Torquay
Imperial Torquay
Imperial Torquay Hotel
Torquay Hotel Imperial
Torquay Imperial
Torquay Imperial Hotel
The Imperial Hotel Torquay
The Imperial Torquay Hotel
The Imperial Torquay Torquay
The Imperial Torquay Hotel Torquay

The Imperial Torquay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 500 out of 1003 reviews
Rating 8 - Good. 315 out of 1003 reviews
Rating 6 - Okay. 114 out of 1003 reviews
Rating 4 - Poor. 48 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

lynda

Liked: Property conditions & facilities, room comfort
We did not have breakfast
Stayed 3 nights in Oct 2025

10/10 Excellent

Ian

Liked: Cleanliness, amenities
Food excellent Views great Spa hot clean and sauna new and hot excellent
Stayed 4 nights in Oct 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service
History
Stayed 2 nights in Oct 2025

8/10 Good

Stuart

Stayed 3 nights in Oct 2025

6/10 Okay

Ross

Liked: Staff & service
Disliked: Property conditions & facilities
Nice view, some interesting character features. Property is now getting very tired and rooms and public areas really need a major refresh.
Stayed 1 night in Oct 2025

6/10 Okay

Eryl

Business traveller
Liked: Cleanliness, staff & service
If only someone renovated this hotel it would be fantastic ….! Location and view is great…but the hotel is tired, rooms look like they haven’t been touched since the 1980s Breakfast is great.
Stayed 1 night in Sep 2025

4/10 Poor

Lynn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Blond Receptionist very rude and unwelcoming, maybe needs retraining! Garden Room was underwhelming, dog bed smelt heavily of dog. The quilt cover was inside out cover in hairs.. the bedroom furniture was very worn and dated. The paint work was very drab Weeds outside on patio. First time staying at this hotel will not be staying again..
Stayed 2 nights in Oct 2025

8/10 Good

martin

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Nice building, secure parking, good size room and fair price but unfortunately the mattress smelt of urine, had a topper on and wasnt immediately obvious. Unfortunately ruined the stay.
Stayed 1 night in Oct 2025

2/10 Terrible

Sadi

Disliked: Staff & service, room comfort
No fridge in room, tap didn’t work in room for hot and cold reported it nothing done- room cold - towel rail didn’t work - receptionist couldn’t even suggest things for us to do in the local town. Highly embarrassing
Stayed 2 nights in Oct 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
Main areas well kept. The room I was in needed some bits doing to it. Curtain was hanging off . All in all OK
Stayed 2 nights in Oct 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean but the room could do with some updating
Stayed 1 night in Oct 2025

4/10 Poor

Ben

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were noisy and not clean. Hotel requires modernisation.
Stayed 1 night in Oct 2025

10/10 Excellent

Morwenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Stayed 2 nights in Oct 2025

6/10 Okay

James

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

6/10 Okay

Ruth

Arrived at 2:30 , room ready ,but no access till 3:000. Booked 4 nights with Expedia in Canada. Given a large suite overlooking the parking area,in the back .This hotel is on a cliff overlooking spectacular views.But our rate did not qualify for a view.???Later speaking to other guests ,they were on. 3 night stay that included breakfast (excellent) and one evening meal. .We complained, first told this deal was posted if you booked directly with hotel??Not possible from Canada. After much waiting speaking to staff who were not helpful,we reached the Manager.He arranged for breakfast and a meal .on our last two nights. A beautiful old hotel,once a very grand place, that hosted royalty,and nobility.
Stayed 4 nights in Oct 2025

6/10 Okay

Chris

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Andrew

Stayed 4 nights in Oct 2025

10/10 Excellent

Glenys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Edward John

Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First impressions are not good as the hotel sign is missing the H in The Imperial. The hotel looks very shabby from the outside but once inside the foyer the grandeur of the hotel is apparent. The insider the hotel is clean and well kept. The check in staff were friendly and welcoming. Our room, on the second floor, was large, well appointed with a very comfortable king size bed. The room was clean as was the bathroom, the balcony could have been cleaner. The view from the balcony was wonderful. The breakfast was excellent with a very good choice of hot and cold food which was continually being restocked.
Bedroom.
View from 2nd floor  bedroom.
Stayed 3 nights in Oct 2025

8/10 Good

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities
Disappointed with our bed have been to many hotels in the past all are at lease 5ft felt there was not enough room for my wife and I.
Stayed 3 nights in Oct 2025