This smoke-free hotel features a bar/lounge, self parking, and coffee/tea in a common area. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and free newspapers are onsite.
Hotel Clementine offers 21 accommodations with complimentary newspapers and complimentary bottled water. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with digital channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at Hotel Clementine. During your stay, you're just a quick walk from Bootham Bar. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
Free WiFi
Enjoy drinks at the bar/lounge
Cooked-to-order breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, luggage storage, and wedding services
Guests have great things to say about the clean accommodations and the helpful staff
Within a 15-minute walk of St. Mary's Abbey and York Minster
As a guest of Hotel Clementine, you'll find a terrace, a garden, and coffee/tea in a common area. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The luxury Hotel Clementine also features complimentary newspapers in the lobby, dry cleaning/laundry services, and a television in a common area. Limited parking is available for a fee and is offered on a first-come, first-served basis.
This Victorian York hotel is smoke free.
For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:30 AM to 10 AM and on weekends from 8 AM to 10:30 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Parking on site (GBP 15 per night)
Limited on-site self parking
Food and drink
Cooked-to-order breakfast available for a fee 7:30 AM to 10 AM on weekdays and 8 AM to 10:30 AM on weekends; GBP 16.95 per person
A bar/lounge
Coffee and tea in common areas
Things to do
TV in common areas
Conveniences
24-hour front desk
Free newspapers in lobby
Luggage storage
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Wedding services
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 steps to reach entrance
Hardwood flooring in room
Upper floors accessible by stairs only
More
2 buildings
3 floors
Smoke-free property
Victorian architecture
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
32-inch flat-screen TV with digital channels
Netflix
Streaming services
Food and drink
Electric kettle
Free bottled water
Tea bags/instant coffee
More
Desk
Free daily newspapers
Heating
Individual decor
Individual furnishings
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: approximately GBP 16.95 per person
Self parking fee: GBP 15.00 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
Marmadukes
Marmadukes Hotel York
Marmadukes York
Clementine's Guest House York
Clementine's Town House Hotel
Clementine's Guest House Hotel
Clementine's Guest House Hotel York
Clementine's Town House Hotel BW Premier Collection
Marmadukes Town House Hotel Best Western Premier Collection
Hotel Clementine Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 602 out of 933 reviews
10 - Excellent
602
Rating 8 - Good. 247 out of 933 reviews
8 - Good
247
Rating 6 - Okay. 61 out of 933 reviews
6 - Okay
61
Rating 4 - Poor. 13 out of 933 reviews
4 - Poor
13
Rating 2 - Terrible. 10 out of 933 reviews
2 - Terrible
10
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
Reviews
10/10 Excellent
Claire
14 Feb 2026
Liked: Cleanliness, staff & service, amenities
The reception staff was great easy check in and ask if we wanted help with our bags great service
Room was lovely and close to York centre
Claire
Stayed 1 night in Feb 2026
10/10 Excellent
Ethan
14 Feb 2026
Liked: Cleanliness, staff & service, amenities
The staff are amazing, especially Georgia who helped us get settled the first night. The hotel is so beautiful and the room was amazing. Highly recommended staying here, only 10 minutes from the centre. Perfect place to stay in York
The room was very clean and the staff were very helpful
Kevin
Stayed 2 nights in Feb 2026
10/10 Excellent
Tim
8 Feb 2026
Liked: Cleanliness, staff & service, amenities
Clean spacious room with good amenities and the individual designs are a great change from standard hotels where all rooms are the same.
Staff were all great from check in and out, to breakfast and the mini tour on arrival was a nice touch ie being shown to room etc. We were also able to check in early which was a big help asxwe could go out for rest of day without breaking off to check in.
Offer of fresh milk for drinks in the room is also a welcome gesture.
Breakfast was really good with lots of choice for the cooked to order part. Parking is limited (we know this is common for York) but well managed and space maximised which is a bonus so near city centre.
Would definitely stay again!
Firstly the staff we amazing . I cannot fault the staff one bit . Nothing is too much for them . The room was spotless and super quirky and cute . We included breakfast in our stay which was also 10/10 !!! We cannot wait for our next stay !!!
Thank You Clementines 😊
When we went in to our room, the Chocolate Orange, we noticed it was colder than the hallway. Nicky, the receptionist, showed us around the room, as told us to turn up the radiators. But that didn't work. So after 15mins, I went to the reception and asked if there were any other rooms available. Nicky showed us 2, and we decided on the Matchmaker. This room was excellent, very warm and spacious. colder than the hallway.
The staff were absolutely amazing. Really good customer service. The room was clean with an eclectic style that made it a fun and unique stay. Highly recommended.
It was our 5th Christmas staying there. Staff are great, rooms are great, location is great. Lovely 10min walk to town for food and shops. Can park mostly easily and only £15 for the day/night. Best tradition of ours at Christmas.
Excellent location, great service and quirky rooms. Loved it.
Jennie
Stayed 1 night in Dec 2025
8/10 Good
Libby
5 Dec 2025
Libby
Stayed 1 night in Dec 2025
10/10 Excellent
Merv
1 Dec 2025
Lovely guest house close to York city centre. Breakfast was excellent and the staff were very friendly. Our room was exceptionally clean. Would stay again but would opt for a larger double room.
The internal decorations throughout the hotel really stand out and puts a smile on your face. Our room was beautifully decorated.
The breakfast was nice traditional English.
Parking on site was great and the walk into York was so easy.
Everything great and so nice to say nothing to fault.
We were staying in the Rowntree suite -4 poster bed- so comfortable, a wing back chair and a balcony with 2 chairs and table.
There was a flame effect fire which made the room toasty.
Much appreciated as we had snow at times and it was freezing outside- but we were beautifully warm.
The bathroom was excellent-really warm and spacious.
First visit to York; we stayed at Clementine's for two nights.
We were able to check in hours before the official check in time of 4pm which was great. Our room was immaculate. The decor of the guest house is amazing, every room is just exquisite! Every need is catered for and the staff are friendly and helpful. The location of guest house is really convenient too, it's an approximate 10 min walk to the shops/City Walls.
We've had that best time in York and our stay at Clementine's was part of the experience! We wouldn't hesitate to book again for a return visit.
The only thing we can't comment on is the breakfast, as we didn't book it. But if we had wanted breakfast, that could have been arranged for us.