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DoubleTree by Hilton York

4.0 star property

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Exterior
Café
Coffee shop
Junior Suite, 1 King Bed, Non Smoking
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Parking available

Explore the area

View in a map
St Maurices Road, York, England, YO31 7JA
  • Place, York St. John University
    ‪3 min walk‬
  • Place, York Minster
    ‪7 min walk‬
  • Place, Shambles
    ‪7 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪64 min drive‬

Room options

Junior Suite

  • Sleeps 3
  • Free Wi-Fi

Cozy Double Room

  • Sleeps 2
  • Free Wi-Fi

Two Double Room

  • Sleeps 4
  • Free Wi-Fi

Duplex Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

  • 31 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

7.6 out of 10
Good
(32 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, 1 Double Bed (Cosy Room)

Room, 1 Double Bed (Cosy Room)

Room, 1 Double Bed (Cosy Room)

7.8 out of 10
Good
(31 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, 1 Double Bed (Duplex)

Room, 1 Double Bed (Duplex)

Room, 1 Double Bed (Duplex)

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room (2 Rooms)

In-room safe, individually decorated, desk, blackout curtains

Family Room (2 Rooms)

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Twin Room

Twin Room

Twin Room

8.6 out of 10
Excellent
(16 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 Double Bed, Accessible

In-room safe, individually decorated, desk, blackout curtains

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Two Double Room

In-room safe, individually decorated, desk, blackout curtains

Two Double Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Duplex Double Room

In-room safe, individually decorated, desk, blackout curtains

Duplex Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe King Room

In-room safe, individually decorated, desk, blackout curtains

Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

Twin Room

  • Sleeps 2
  • Free Wi-Fi

Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Accessible Twin Room

In-room safe, individually decorated, desk, blackout curtains

Accessible Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Family Room

In-room safe, individually decorated, desk, blackout curtains

Family Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Cozy Double Room

In-room safe, individually decorated, desk, blackout curtains

Cozy Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Two Room Family Room

In-room safe, individually decorated, desk, blackout curtains

Two Room Family Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Double Room

In-room safe, individually decorated, desk, blackout curtains

Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Twin Room

In-room safe, individually decorated, desk, blackout curtains

Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Double Accessible Room

In-room safe, individually decorated, desk, blackout curtains

Double Accessible Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for King Junior Suite

In-room safe, individually decorated, desk, blackout curtains

King Junior Suite

  • Sleeps 3
  • Free Wi-Fi

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About this property

DoubleTree by Hilton York

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
DoubleTree by Hilton York offers 143 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. Digital television is provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton York. During your stay, you're just a quick walk from Shambles. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy local cuisine while dining at The Yorkshire bar & grill
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 10-minute walk of Shambles and York Minster
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 4 meeting rooms are available.

Public spaces have free WiFi. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton York. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star York hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
DoubleTree by Hilton York has a restaurant serving breakfast, lunch, dinner, and light fare.
Yorkshire Cafe - This café specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 25 per day)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 17.95 for adults and GBP 8.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Yorkshire bar & grill
  • Yorkshire Cafe

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 17.95 for adults and GBP 8.50 for children
  • Uncovered self parking fee: GBP 25 per day
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Monkbar Hotel York
Monkbar York
Monkbar
Hotel Monkbar
DoubleTree by Hilton York York
DoubleTree by Hilton York Hotel
DoubleTree by Hilton York Hotel York

DoubleTree by Hilton York Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 377 out of 1001 reviews
Rating 8 - Good. 291 out of 1001 reviews
Rating 6 - Okay. 155 out of 1001 reviews
Rating 4 - Poor. 117 out of 1001 reviews
Rating 2 - Terrible. 61 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Clean & spacious room. Good location. Friendly staff. Parking was expensive though (but then seems to be the norm in York).
Stayed 1 night in Jan 2026

6/10 Okay

Jess

Travelled with partner
Liked: Amenities
Room was very dark, ok for one night but wouldn’t have wanted to stay any longer. Great location but needed better lighting and a new carpet
Stayed 1 night in Dec 2025

4/10 Poor

Daniah

Liked: Staff & service
Disliked: Amenities
The room temperature was all over the place. The lights didn’t work and it was super dark. Room was tiny, stayed in premier inns and travelodges that were bigger and brighter. Sink was so tiny all the water splashes straight out.
Stayed 1 night in Jan 2026

4/10 Poor

David

Disliked: Cleanliness, amenities
The room was neglected and cleanliness wasn’t great. We were first given a room that someone had already checked into. There was a very strong smell of dog in our room. The parking was a nightmare. Parking was offsite, in a public car park. Where we parked with our car loaded with suitcases.That evening we noticed there were cars parked in the loading parks and EV charging parks. When we enquired why we couldn’t park there, one staff member said it’s not allowed, and the guests in the parking will be fined. A different member of staff said the hotel has a policy that if the parks are empty after 8pm guests may park there.
Stayed 1 night in Jan 2026

4/10 Poor

Kirsty

Disliked: Cleanliness, staff & service, amenities
- wonky shelf led to glass breaking in bathroom sink - no phone to call for clean up - went to reception and no one was able to clean up (another room was offered but we were settled, unpacked and getting ready for a night out in York. - phone wasn't put in room when notified - therefore couldn't call for a bath mat or room service later - leaky shower curtain frame - mold in bathroom. Rusty metal around bathroom appliances (mirror etc). - but lovely big and comfortable room apart from those issues 😉
Stayed 1 night in Jan 2026

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities
Very helpful receptionist nothing was too much trouble the same applies to the restaurant staff & theaid who came to clean our room
Stayed 2 nights in Jan 2026

6/10 Okay

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel dated for a 4 star radiator not working and toilet roll holder hanging off the wall
Stayed 2 nights in Jan 2026

8/10 Good

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Room clean, staff very helpful, loo roll holder needs fixing!
Stayed 1 night in Jan 2026

4/10 Poor

Ashley

Travelled with partner
Disliked: Amenities, property conditions & facilities
Cant knock the staff i actually feel so sorry for them how they must deal with abuse daily when its not there fault. Double tree by the hilton needs to put money into the place, as there was no heating working in the rooms rubish and beer bottles left outside our door on arivel even tho room was ready for us. Stains all over carpet. Plug in heater to compensate for no heating which when gets hot turns off so at end of nov wen it was -2 didnt help whatsoever. Shame really as staff were lovely. All got resoveled in the end and got dealt with brilliantly by expedia would i stay again? Yes if they put money in to the hotel as its not worth what we paid but location is amazing
Stayed 1 night in Nov 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service
It would be good if the hotel was advertised as being positioned in the side of a busy road. We had a room right in the roadside and didn’t get a wink of sleep all night. Also our room was very cold. There was a small plug in heater which we put on as soon as we got in room but this didn’t make much difference for the small amount of time we were there. The room itself was clean, staff were friendly and breakfast was excellent value for money
Stayed 1 night in Jan 2026

4/10 Poor

Gayle

Stayed 1 night in Dec 2025

10/10 Excellent

Angie

Stayed 1 night in Jan 2026

8/10 Good

Hema

Liked: Cleanliness, staff & service, amenities
The room was lovely, good size family room. The reception staff were very friendly. Would be good if you coould provide a complimentary water bottle.
Stayed 1 night in Jan 2026

4/10 Poor

Paul

Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms very tired, breakfast was cold and had been stood for a while.
Stayed 1 night in Dec 2025

10/10 Excellent

Wesley

Stayed 1 night in Dec 2025

8/10 Good

Mark

Stayed 1 night in Dec 2025

8/10 Good

Paul

Liked: Cleanliness
Large room Quite noisy as was roadside Very comfy bed Great location
Room view
Stayed 2 nights in Dec 2025

10/10 Excellent

Amee

Stayed 1 night in Dec 2025

10/10 Excellent

Harjiv

Liked: Cleanliness, staff & service, amenities
Lovely hotel, great location in the centre of town. Staff were happy to take our bags, when we arrived well ahead of check in, in fact all the staff whether in reception, breakfast or in the bar were polite and professional. Thought the rooms were excellent and very comfortable, huge comfy beds and spotless. Just enjoyed the layout of the hotel very relaxing with a nice atmosphere, overall an excellent stay and will definitely be back.
Stayed 1 night in Dec 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities
Staff were very polite and friendly. The room was very clean. Fantastic location.
Stayed 1 night in Dec 2025

4/10 Poor

Jangyeon

Stayed 1 night in Dec 2025

8/10 Good

Robert

Liked: Cleanliness, room comfort
Disliked: Staff & service
Room not cleaned after first night - are these rooms forgotten because they are not in the main hotel? Breakfast - TBC - Location of hotel in York - Perfect! 20 min. Walking distance from York Central Train Station. LV coming to York - Great Christmas Atmosphere - Markets, Lights & Cathedral Bells.
Street Atmosphere
York Train Museum
Stayed 2 nights in Dec 2025

4/10 Poor

Penelope

Liked: Staff & service
Disliked: Amenities
Staff was lovely and the location is great. Apart from that, the room we've stayed in was quite dreadful. Mold on the walls, shower held together by glue, heating not working, scratched up headboard... Clearly not up to standards.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ian

Stayed 1 night in Dec 2025

2/10 Terrible

Emma

Travelled with family
Disliked: Staff & service
Dropped the bags off at 1pm, huge queue to do so and only 1 staff member on desk, apparently there was staff sickness. This took 30 mins of waiting. Arrived back to hotel 530pm to check in, waited 40 mins in the queue to do so, as yet again, only 1 staff member. Really difficult as my daughter is autistic and very unregulated. There was noone extra to tell and i would have lost my place in the queue. Finally got room key, Dropped off bags and went tp bar for a drink. Terrible mistake. We were next in lone and the bar was quiet when we arrived. The ladies in front ordered a few drinks then the computer stopped working when they were trying to pay. During this 10 minutes, severl men arrived at the other side of the bar. When finished, the young male bartender went on to serve all the men waiting, even though me and my 11 year old daughter had been waiting 25 minutes at this point. It was disgusting, i honestly felt invisible, which I wasn't as my daughter was shouting out and stimming for everyone to see, yet we were still ignored, im guessing because im a woman. Terrible service and very disappointed when i had paid very close to £300 for one night!
Stayed 1 night in Dec 2025

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