"Decent hotel that is within walking distance of the cit centre. There isn't an onsite car park but there is one about 3-4minute walk from the hotel wh ... " More

By a verified traveller on Mon 26 Mar 2018

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Hotel Description

Our customers tell us that they enjoy the convenient parking at DoubleTree by Hilton York. During your stay, you're just a quick walk from Shambles. Features include free WiFi in public areas, plus a restaurant and a 24-hour fitness centre. This 4-star hotel has 143 rooms over 4 floors. All rooms offer free WiFi and TVs.

  • Air-conditioned rooms with 24-hour room service, TVs and coffee/tea makers
  • Free WiFi
  • Enjoy local cuisine while dining at The Yorkshire bar & grill
  • Full breakfast served daily for a fee
  • Amenities include free newspapers in the lobby, a business centre and meeting rooms
  • On-site recreation includes a 24-hour fitness centre
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • Within a 10-minute walk of Shambles and York Minster

Room, 1 Double Bed (Cosy Room)

Bed Count 1 Double Bed Maximum Occupancy 2 Max
€76 per night

Family Room (2 Rooms)

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Deluxe Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Room, 2 Double Beds

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

DoubleTree by Hilton York ratings based on 29 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton York

Everyone (6) Business (3) Couples (12) Family (2) Friends (4) Other (1)
4 out of 5

Posted by on 26 Mar 2019

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3 out of 5

Posted by on 25 Mar 2019

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4 out of 5
Nice hotel close to the city centre and facilities

Posted by , from Redcar on 30 Oct 2018

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Comment from Hotel Management

30 Oct 2018 by Matthew

Der G, What a great review. We thank you for staying with us and apprentice your very positive feedback. All our staff geared towards making your stay a special and unforgettable experience. We look forward to welcome you back to Double Tree by Hilton York in the near future. Kind Regards Matthew Gundy Operations Manager

4 out of 5

Nice, clean hotel close to city centre

Decent hotel that is within walking distance of the cit centre. There isn't an onsite car park but there is one about 3-4minute walk from the hotel which is secure overnight. I stayed at the hotel for a conference at the university and was very easy to get to in the morning even during the rush hour traffic.

Posted by on 26 Mar 2018

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Comment from Hotel Management

26 Mar 2018 by Matthew Rose, Duty Manager

Good morning Shay, thank you for completing the review regarding your recent stay with us at our property. Your business is important to us and we value the feedback, so we can keep delivering high standards of service and improve the overall experience in the future. Thank you for the high rating. We very much appreciate it. I am very pleased to hear the location of the Hotel was convenient for your needs. I do hope that you had a great time in the city of York, again, many thanks and hope we can welcome you back in the future. Kind regards, Matthew Rose, Duty Manager.

3 out of 5

Good location

Nice hotel, good location, room facing Main Street very noisy, bathroom can be improve, staff was brilliant, nice breakfast, good quality/ good price.

Posted by on 19 Mar 2018

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Comment from Hotel Management

21 Mar 2018 by Matthew Rose, Duty Manager.

Good morning, Thank you for the review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Due to the proximity of our Hotel to the surrounding road networks there can be occasions when city centre traffic is more audible. We do endeavour to create the best experience for our guests to ensure your stay with us exceeds the standards you expect. Based on this if any of our guests feel unhappy with any part of their stay we are more than happy to suggest alternative rooms or rectify issues that may occur. Overall, I hope you had a lovely time visiting York and all it has to offer. Thanks again and hope you will be back with us so we can provide you with a superior service. Kind regards, Matthew Rose, Duty Manager.

4 out of 5

Great location

Lovely hotel close to the centre, easy walking distance to all York has to offer! Newly decorated, so a clean bright feeling! Comfortable, clean rooms and great breakfast! We go back here as it's so central, fairly priced and the staff are lovely!

Posted by , from lancashire on 5 Aug 2017

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4 out of 5

Fantastic loacation but no parking on site

Lovely hotel in a brilliant location, only 2 mins into York's centre. Room was a bit of a mission to get to as we were out on the balcony rooms, so had to drag our luggage up stairs as there were no lifts, we were however asked if we needed a hand. Stayed in room 49, lovely, modern and spacious, very clean apart from the dust on the wooden beams. Would recommend this hotel if you dont mind parking in a council car park (£12/day not the advertised £5) and walking 2 mins to hotel. There is space to park in order to get your bags out and put them in your room before parking down the road.

Posted by on 23 Dec 2015

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4 out of 5

2 Day Stay

Ideal to visit York. No need to use car all sites close at hand by walking. Good hotel friendly staff would use again.

Posted by on 16 Dec 2015

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4 out of 5

Great couples getaway

We loved york and this hotel is perfectly located for shopping, bars etc. the down side to this hotel is rhe parking facilities you have to pay for parking in a car park only a couple of minutes walk away but this wasn't explained on booking. Of you go to the hotel before parking they will give you a discounted parking pass at £5 per day. Overall good would stay again.

Posted by on 16 Dec 2015

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1 out of 5

terrible sleep

Put us outside in the town house . Above occupants were so noisy. Floor boards banding etc etc. Turned out to work for the company supplying ice statues and working in rooms. Van appeared at 430 '6am dragging material in the building. I complained and have agreed to refund the cost of one night however need to wait for e bookers to refund. Never go there ever again. Hardly slept.

Posted by on 15 Dec 2015

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About the DoubleTree by Hilton York

Location St Maurices Road, York, England YO31 7JA

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. Public spaces have free WiFi. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the eco-friendly DoubleTree by Hilton York. Smoking is allowed in designated areas at this 4-star York hotel.

  • 1 building
  • 143 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available , Offsite parking reservations required

Transport

  • Airport: Leeds (LBA-Leeds Bradford) (51 km / 31.7 mi)
  • Train station: York Station (1.6 km / 1 mi)
  • Parking:

Room Amenities

DoubleTree by Hilton York offers 143 forms of air-conditioned accommodation with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually decorated. This York hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit, designer toiletries and a hairdryer. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique decor

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.

DoubleTree by Hilton York has a restaurant serving breakfast, lunch, dinner and light fare.

Yorkshire Cafe – This Cafe specialises in local cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 14.95 for adults and GBP 7.50 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton York Hotel
  • DoubleTree Hilton York
  • Best Western Plus Monkbar Hotel

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.