DoubleTree by Hilton York

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Where to?

Dates

September 2025

October 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Gym
Bar
Room service
24/7 front desk
Parking available

Explore the area

St Maurices Road, York, England, YO31 7JA

York Minster
‪6 min walk‬
Shambles
‪6 min walk‬
Jorvik Viking Centre
‪9 min walk‬
Leeds (LBA-Leeds Bradford)
‪50 min drive‬

Room options

Room, 1 Double Bed

Good

Sleeps 2
1 Double Bed

In-room safe, individually decorated, desk, blackout curtains

Room, 1 Double Bed, Accessible

Good

Sleeps 2
1 Double Bed

Family Room

Sleeps 3
1 Double Bed

Room, 1 Double Bed (Cosy Room)

Good

Sleeps 2
1 Double Bed

Room, 1 Double Bed (Duplex)

Sleeps 2
1 Double Bed

Twin Room

Very good

Sleeps 2
2 Twin Beds

Deluxe Room, 1 King Bed, Non Smoking

Very good

22 sq m
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Non Smoking

31 sq m
Sleeps 3
1 King Bed

Family Room (2 Rooms)

Sleeps 4
2 Double Beds

Room, 2 Double Beds

Very good

Sleeps 4
2 Double Beds

Similar properties

Breakfast included
Free WiFi
Restaurant
Air conditioning

includes taxes & fees

12 Oct - 13 Oct

About this property

DoubleTree by Hilton York

Hotel with a restaurant, a quick walk to Shambles

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.

DoubleTree by Hilton York offers 143 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. Digital television is provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton York. During your stay, you're just a quick walk from Shambles. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.

Free WiFi (speed: 25+ Mbps)
Enjoy local cuisine while dining at The Yorkshire bar & grill
Full breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, a concierge, and luggage storage
Onsite recreation includes a 24-hour gym
Guests have great things to say about the helpful staff and the clean accommodations
Within a 10-minute walk of Shambles and York Minster
Dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 4 meeting rooms are available.

Public spaces have free WiFi. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton York. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star York hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

DoubleTree by Hilton York has a restaurant serving breakfast, lunch, dinner, and light fare.

Yorkshire Cafe - This café specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

24-hour room service is available.

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Uncovered parking on site (GBP 25 per day)

Food and drink

Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 14.95 for adults and GBP 7.50 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli

Restaurants on site

The Yorkshire bar & grill
Yorkshire Cafe

Things to do

24-hour gym

Family friendly

In-room cot
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

4 meeting rooms
Business centre

Outdoors

Garden
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

1 building
4 floors
Banquet hall
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

49-inch TV with digital channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle

Desk
Heating
Individual decor
Iron/ironing board
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 15.00 per pet, per day
Only dogs are allowed
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 14.95 for adults and GBP 7.50 for children
Uncovered self parking fee: GBP 25 per day
Pet fee: GBP 15.00 per pet, per day
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Monkbar Hotel York

Monkbar York

Monkbar

Hotel Monkbar

DoubleTree by Hilton York York

DoubleTree by Hilton York Hotel

DoubleTree by Hilton York Hotel York

DoubleTree by Hilton York Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

8/10 Good

Mei Kuen

Travelled with family, Travelled with group

15 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff is friendly, property is clean and quiet. Good location

Stayed 2 nights in Jun 2025

10/10 Excellent

Sonia

Business traveller

2 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Lovely hotel. Perfect to get into the city, lovely courtyard for drinks. Well equipped rooms when easily adjusted temperature. Breakfast was fine.

Stayed 1 night in May 2025

2/10 Terrible

Jon

2 Jun 2025

Stayed 2 nights in May 2025

4/10 Poor

Joanne

Travelled with family

29 May 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

8/10 Good

Sandra

27 May 2025

Liked: Staff & service, room comfort

3 nights centre of York.

Lovely stay right in the centre of beautiful York. Staff were extremely helpful, especially the receptionist and the young man(supervisor)in the dining room at breakfast, exceptional. Please let the staff know how good the all are. Hot cooked breakfast, plenty choice of cereals, fruit juice, tea/coffee, toast etc. Downside were the outside rooms, we were in 75, right at the back of the car park, facing the empty beer kegs, felt it was shoved out of the way, considering this was almost £500 for 3 nights, not up to Hilton standards, didn’t know until we got there we would not be staying in the main building. bath was extremely curved and hard to stand in for a shower - we felt it could be quite dangerous to get in and out of. Also pink mould at the bottom of the shower screen doors, needs cleaned thoroughly. First night toilet roll holder fell off the wall, tiny screw missing to keep it on, toilet roll cheap and nasty. Other issue we had, first night it was freezing in there, had to ask for heater as the heater in room didn’t work. Secondly, black mould right around the front door area, looked liked water had got in at some point and not been sealed around and cleaned. Rest of the room was spotless. This is surely basic maintenance and a job for a handyman. Not up to the same standards as 2 other Double Tree by Hilton. Needs better maintenance.

Stayed 3 nights in May 2025

8/10 Good

Simon

Travelled with partner

27 May 2025

Liked: Cleanliness, amenities

Disliked: Property conditions & facilities

The Hotel was clean, the staff were very friendly and the breakfast was very good and well organized. The mews room décor was tired and not very well lit. The toilet did not function properly, used glasses were left in the hallway for all of Sunday.

Stayed 2 nights in May 2025

6/10 Okay

Kevin

26 May 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

The service and staff were excellent, the breakfast restaurant very good and clean, great selection of food. The real let down was the room. It had a damp smell, carpets were grubby, headboard had stains all over it!! Bathroom had no lock on door and had blood under the sink. Do ask for a room that doesn't have pets if you have any allergies to animals. We weren't told this either. Room 41, was at the far of the hotel and after the lift you had to climb 2 flights of stairs. Luckily we were there just for a weekend around York so weren't in the room much. Expected more from Hilton hotels.

Stayed 2 nights in May 2025

8/10 Good

Coleen

24 May 2025

Stayed 2 nights in May 2025

10/10 Excellent

Yuhui

Travelled with family

20 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Stayed 1 night in May 2025

8/10 Good

wendy

Travelled with partner

19 May 2025

Liked: Staff & service, amenities

Disliked: Property conditions & facilities

The only thing was the disabled toilet in the hotel lobby it was very small and needed a lot of work doing to it the door was nearly falling off and in my room there was mould on the ceiling that was off putting

Stayed 1 night in May 2025

8/10 Good

Jennifer

Travelled with group

15 May 2025

Liked: Cleanliness, staff & service, amenities

Really nice hotel, staff were helpful and friendly!

Stayed 1 night in May 2025

10/10 Excellent

Lorraine

Travelled with partner

12 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely hotel, very comfortable bed. Bathroom a little dated but functional. Staff were superb and breakfast was good.

Stayed 1 night in May 2025

10/10 Excellent

Kelsey

12 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

From start to finish it was seamless nothing was too much trouble and such an amazing Stay 10 out of 10. Would definitely recommend thoroughly enjoyed my stay here.

Stayed 1 night in May 2025

10/10 Excellent

Peter

4 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Apr 2025

10/10 Excellent

Jackie

Travelled with group

3 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family room

The family room 42 was excellent with 2 bedrooms, 2 bathrooms and a lounge area . Very roomy and comfortable

Stayed 1 night in May 2025

8/10 Good

Joanne

30 Apr 2025

Liked: Staff & service, property conditions & facilities

Stayed 3 nights in Apr 2025

10/10 Excellent

Paula

28 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

From my room's window I had the most beautiful of York Minster! The train station is a short, flat walk away. York Minster is less than 5 mins away and The Shambles was less than 10 mins. The room was quite comfortable, the breakfast was very hearty. I will be staying here again!!

Stayed 2 nights in Apr 2025

10/10 Excellent

Laurence

28 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in York

Great hotel very convenient for centre of York.

Stayed 2 nights in Apr 2025

6/10 Okay

Angela

Travelled with group

22 Apr 2025

Liked: Property conditions & facilities

Disliked: Staff & service

The room had some weird spill spots that hadn’t been cleaned and only a little bit of toilet paper. Not enough towels for a double room. Had to call down to get extra bedding and it took 5 phone calls over several hours to finally get them. However , the staff overall was pleasant and kind. And the beds and bathroom were clean. Great location! Beautiful view and atmosphere. Will likely stay again for location.

Stayed 2 nights in Apr 2025

6/10 Okay

Kala

21 Apr 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities, room comfort

The room that was given to us was very small and few step up and down. Then we were given a disabled room which was big but it felt like the room had not been used recently. I saw spider web in the tub. The sleeping was awful as there was creeping noise from upstairs room. The door kept banging every time someone went in their rooms. My experience was not pleasant this time.

Stayed 3 nights in Apr 2025

8/10 Good

Robert

19 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 day visit

Just what you would expect from a qhality city centre hotel

Stayed 3 nights in Apr 2025

8/10 Good

James

16 Apr 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 2 nights in Apr 2025

10/10 Excellent

Mrs

16 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

2/10 Terrible

Claire

Travelled with family

15 Apr 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel disappoints on arrival!

The hotel disappoints as soon as you arrive. No curb appeal- Hotel split into various buildings annexes. It is more like a motel. Parking limited & crammed. Given a family room in an Annex at back of hotel which was by the laundry facilities & bin disposal, room accessed by dark steep damp smelling staircase to loft room. ( nightmare if u have small kids & cases) Only velux windows so no view, cold room with useless heater which flashed all night , a thin, old carpet , some wall & bathroom lights not working, shower arm fell off in my hand when tried to use & water flooded on to bathroom floor from cubicle which had mold in the corner- whole room depressing & claustrophobic . I asked if any other room was available & was told by miserable staff ‘no we are full ‘. The breakfast area was not big enough for all the guests. Only 1 coffee machine which we had to queue for. On check out we were offered a refund on our parking (£25) which then created a dispute over the card we used to pay for this which did not correspond with their system. Literally want to forget I was ever there!

Stayed 1 night in Apr 2025