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Hedley House Hotel

3.0 star property

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Photo gallery for Hedley House Hotel

Yoga
Couples treatment room(s), body treatments, deep-tissue massages
Front of property
Interior entrance
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
3 Bootham Terrace, York, England, Yo30 7DH
  • Place, York St. John University
    ‪6 min walk‬
  • Place, York Minster
    ‪8 min walk‬
  • Place, Shambles
    ‪11 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪52 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.6 out of 10
Exceptional
(12 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room, 3 Single Beds

Hypo-allergenic bedding, desk, laptop workspace, WiFi

Superior Triple Room, 3 Single Beds

  • City view
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room

Hypo-allergenic bedding, desk, laptop workspace, WiFi

Quadruple Room

  • City view
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room (3)

Hypo-allergenic bedding, desk, laptop workspace, WiFi

Family Triple Room (3)

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Room (4)

Hypo-allergenic bedding, desk, laptop workspace, WiFi

Family Room (4)

  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio

Hypo-allergenic bedding, desk, laptop workspace, WiFi

Studio

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Junior Room

Junior Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Economy Double or Twin Room

Economy Double or Twin Room

Economy Double or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

Hedley House Hotel

Victorian hotel with a restaurant, 8-minute walk to York Minster
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a coffee shop/cafe, and a hot tub are onsite.
Hedley House Hotel offers 33 accommodations with designer toiletries and hair dryers. Accommodations are furnished with desks and desk chairs. 40-inch Smart televisions come with premium digital channels. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a hot tub and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, sports massages, facials, and body wraps.
Our customers tell us they can't get enough of the helpful staff at Hedley House Hotel. During your stay, you're just a quick walk from York Minster. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym, yoga classes, and fitness classes
  • Within a 10-minute walk of York Minster and York St. John University
Hedley House Hotel offers its guests a hot tub and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and barbecue grills are also featured at the business-friendly Hedley House Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victorian York hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Hedley House Hotel has a restaurant serving breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured parking on site (GBP 18 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 14 to 22 for adults and GBP 10 to 22 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Fitness classes
  • Hot tub
  • Yoga classes

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Built in 1845
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 70.0 per day.
  • Cribs (infant beds) are available for GBP 15.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 1.50 per stay (for stays between 1 January - 31 December)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 14 to 22 for adults, and GBP 10 to 22 for children
  • Secured self parking fee: GBP 18 per day
  • Crib (infant bed) fee: GBP 15.0 per stay
  • Rollaway bed fee: GBP 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hedley Hotel
Hedley House
Hedley House Hotel
Hedley House Hotel York
Hedley House York
Hedley Hotel York
Hedley House Hotel York
Hedley House Hotel Hotel
Hedley House Hotel Hotel York

Hedley House Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 252 out of 436 reviews
Rating 8 - Good. 138 out of 436 reviews
Rating 6 - Okay. 27 out of 436 reviews
Rating 4 - Poor. 15 out of 436 reviews
Rating 2 - Terrible. 4 out of 436 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Max

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room with required amenities. Parking available for £18 which is steep but still cheaper than other options. Breakfast was delicious. We only stayed one night but would be happy to return.
Stayed 1 night in Oct 2025

10/10 Excellent

Judi

Liked: Cleanliness, room comfort
Owners were very friendly and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Stayed 2 nights in Oct 2025

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Ron J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely comfortable bed. She aff made us feel at home.
Stayed 4 nights in Oct 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was exemplary in every way.The meals we had were delicious. On departure morning the chef arrived early to prepare a packed breakfast for us. Our taxi to the train station was delayed and the VERY kind hotel owner drove us there. Five stars well earned by all. Mary d'Entremont
Stayed 2 nights in Oct 2025

10/10 Excellent

Becca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was the perfect place to stay for a group of 4 all being able to have our own bed in the same room! Room was spacious and clean and the bathroom was lovely. Pillows and beds etc were super comfy. The staff were so accommodating and let us go in the hot tub even though we arrived quite late in the evening. They do turn the temp down though so it was a bit cooler than usual but we still appreciated it! Breakfast was nice and made fresh to everyone’s taste and what they wanted. Was walking distance for us to do all the bits we wanted to in the centre of York. Would definitely recommend and stay again!
Stayed 1 night in Oct 2025

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly and welcoming, particularly loved the jacuzzi, will definitely be back
Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem in a wonderful city

Excellent hotel, friendly and helpful staff, fantastic location and the parking on-site was a welcome bonus!
Stayed 1 night in Sep 2025

10/10 Excellent

Robert Gerard, McLean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very convenient to city center. The staff were wonderful and very responsive. Our room was quite large and very comfortable.
Stayed 3 nights in Sep 2025

8/10 Good

gina

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty inside, newly updated and clean. Very comfortable bed and pillows. The breakfast prices were outrageous though.
Stayed 2 nights in Sep 2025

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
The hot tub was fabulous and we were lucky enough to have it to ourselves. The staff were very accomodating and friendly and the beds were comfy.
Stayed 1 night in Aug 2025

8/10 Good

francesco

Although certain staff were exceptionally welcoming, unfortunately the hotel did meet the expectations we hoped for from images when booking.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tammy

Stayed 1 night in Aug 2025

2/10 Terrible

Sarah

Stayed 3 nights in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

Hedley House is a warm friendly excellently located hotel to see all of Yorks attractions. We had a mix up about paying for breakfast which was explained to us very fairly even though we had been told it was free when we booked. Our room was perfect with a nice large bed and we would certainly return here next time we need to stay in York. Parking was expensive but ideal in that it was on site even though getting to it is quite convoluted.
Stayed 1 night in Aug 2025

8/10 Good

Sharon

Travelled with partner
Liked: Amenities
Great location, lovely garden area, staff friendly bathroom was lovely.
Stayed 2 nights in Aug 2025

10/10 Excellent

Carel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Lyndsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location to walk into the city centre and train station. Check in was quick and the staff were friendly and helpful. The room was spacious and clean and serviced each day.
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property located an easy walk from the station and an easy walk in to town. Staff are incredible - super friendly and helpful. Property is beautifully maintained and comfortable, I would highly recommend staying at this hotel. I would love to be able to visit again in the future.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for centre, clean & comfortable. Friendly staff.
Stayed 1 night in Aug 2025

8/10 Good

Conor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here, would highly recommend. Close walk to everything a tourist would want to see in York.
Stayed 1 night in Jul 2025

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms. Staff was very friendly and welcoming. Walkable distance to the Old York downtown area. We enjoyed our stay there.
Stayed 2 nights in Aug 2025

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