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Malmaison York

4.0 star property

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Photo gallery for Malmaison York

Rooftop terrace
Reception
In-room safe, desk, soundproofing, iron/ironing board
Front of property
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2 ROUGIER STREET, York, England, YO90 1UU
  • Place, Micklegate Bar
    ‪4 min walk‬
  • Place, York Christmas Market
    ‪6 min walk‬
  • Place, Shambles
    ‪7 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪53 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(103 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.8 out of 10
Excellent
(19 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room

Club Room

Club Room

9.2 out of 10
Wonderful
(36 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

9.4 out of 10
Exceptional
(13 reviews)
  • 34 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Deluxe

Club Deluxe

Club Deluxe

9.4 out of 10
Exceptional
(29 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

8.8 out of 10
Excellent
(6 reviews)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

7.4 out of 10
Good
(3 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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8 Jan - 9 Jan 2026
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About this property

Malmaison York

Hotel with 2 restaurants, 6-minute walk to York Minster
This smoke-free hotel features 2 restaurants, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and concierge services.
Malmaison York offers 150 air-conditioned accommodations with safes and coffee/tea makers. 20-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the comfortable beds at Malmaison York. During your stay, you're just a quick walk from York Minster. Features include free WiFi in public areas, plus 2 restaurants and a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • English breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have really good things to say about the accommodations, from the comfy beds and overall comfort to the spaciousness and cleanliness
  • Within a 10-minute walk of York Minster and Shambles
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Malmaison York also features a fitness center, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star York hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.
Chez Mal Brasserie - Onsite restaurant.
Sora Sky Bar - Onsite sushi bar. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (GBP 27.50 per night)
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Chez Mal Brasserie
  • Sora Sky Bar

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 27 for adults and GBP 13 for children
  • Self parking fee: GBP 27.50 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 11:00 AM and 2:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison York York
Malmaison York Hotel
Malmaison York Hotel York

Malmaison York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 766 out of 1298 reviews
Rating 8 - Good. 325 out of 1298 reviews
Rating 6 - Okay. 127 out of 1298 reviews
Rating 4 - Poor. 53 out of 1298 reviews
Rating 2 - Terrible. 27 out of 1298 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mary Kay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable clean rooms and the breakfast was great. Easy walk from the train sat and into town. Didn’t like the automatic lights that come on in the bathroom that are disturbing to your partner in the bedroom if you get up in the night.
Stayed 2 nights in Sep 2025

10/10 Excellent

Hui

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. The room is pretty good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Delma

Liked: Cleanliness, property conditions & facilities
It was a good location. Room overly hot.
Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Stayed 1 night in Sep 2025

6/10 Okay

James J

Travelled with family
Liked: Cleanliness, staff & service, amenities
This is a very presentable property, but it was overly designed, IMO. For example, the room was painted all black, including the bathroom. But one problem with that is that you have to get your lighting right. My wife complained that there was insufficient light for her to get ready in the mornings. The hotel employee she spoke to said that they had had two similar complaints from two other women the very same day. As a man, I was bothered by the peculiar indoor use of motion detected light, which resulted in various lights automatically coming on when getting up through the night. With a little more thought to their lighting plan, this otherwise very presentable hotel would be a lot less irritating. Otherwise it is centrally located, within a very short walking distance of York Minister.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Stayed 2 nights in Sep 2025

10/10 Excellent

C

Stayed 2 nights in Aug 2025

10/10 Excellent

Allan

Stayed 1 night in Sep 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Helen

Stayed 1 night in Sep 2025

10/10 Excellent

STEVEN

Stayed 1 night in Sep 2025

8/10 Good

heather

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab stay stafff excellent grrat location. Experdia could of told the hotel we had breakfast included. We had this booked last booking and had to change the date so should be like for like on the new booking But staff were great sorting this out
Stayed 1 night in Sep 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Tanzeem

Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed the one night but the staff were very friendly and efficient, they helped us check baggage before and after check out so they were could explore the city without carting around unnecessary luggage. The room itself was clean and nice decorated, the bed was perhaps a little on the soft side which may be an issue for some but we found it perfectly fine. The shower was great and the room temperature controlled was fantastic given it was quite a warm sticky day outside and I've seen other hotels in the area resort to loud portable Aircon units in an effort to keep the rooms at an acceptable level but here the integrated air was efficient and quiet. Overall a very enjoyable, if quick stay, that I would be happy to do again.
Stayed 1 night in Sep 2025

10/10 Excellent

Charlie

Stayed 2 nights in Sep 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic room, really comfortable bed
Stayed 1 night in Sep 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

York Weekend Break

Ideal location for York centre. Helpful team and comfortable stay.
Stayed 2 nights in Sep 2025

8/10 Good

Kirsty

Stayed 2 nights in Aug 2025

10/10 Excellent

Victoria

Stayed 1 night in Aug 2025

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a really nice place to stay
Stayed 1 night in Sep 2025

10/10 Excellent

Jeremy

Stayed 4 nights in May 2025

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