Malmaison York

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Where to?

Dates

June 2025

July 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Air conditioning
Bar
Room service

Explore the area

2 ROUGIER STREET, York, England, YO90 1UU

York City Walls
‪6 min walk‬
Shambles
‪7 min walk‬
York Minster
‪9 min walk‬
Leeds (LBA-Leeds Bradford)
‪48 min drive‬

Room options

Standard Double Room

Wonderful

22 sq m
Sleeps 3
1 King Bed

Family Room

Wonderful

48 sq m
Sleeps 3
1 King Bed

Suite

Good

54 sq m
Sleeps 3
1 King Bed

Club Room

Wonderful

22 sq m
Sleeps 3
1 King Bed

Standard Twin Room

Excellent

27 sq m
Sleeps 3
2 Twin Beds

Club Deluxe

Wonderful

44 sq m
Sleeps 3
1 King Bed

Club Twin Room

Wonderful

34 sq m
Sleeps 3
2 Twin Beds

Similar properties

Pool
Hot tub
Pet-friendly
Free WiFi

for 1 room

includes taxes & fees

5 Jul - 6 Jul

About this property

Malmaison York

Eco-certified hotel with a fitness center and a 24-hour front desk

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and concierge services.

Malmaison York offers 150 air-conditioned accommodations with safes and coffee/tea makers. 20-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

Our customers tell us they can't get enough of the comfortable beds at Malmaison York. During your stay, you're just a quick walk from York Minster. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
English breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, a concierge, and luggage storage
Onsite recreation includes a gym
Guests have really good things to say about the accommodations, from the overall comfort and comfy beds to the cleanliness and spaciousness
Within a 10-minute walk of York Minster and York City Walls
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified Malmaison York also features a fitness center, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star York hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.

Chez Mal Brasserie - Onsite restaurant.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Onsite parking available only on request
Parking on site (GBP 27.50 per night)
Limited on-site parking

Food and drink

English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
A bar/lounge
A restaurant

Restaurants on site

Chez Mal Brasserie

Things to do

Family friendly

Free cot
Laundry facilities
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Turndown service

Accessibility

Lift

Banquet hall
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Free cot

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

20-inch flat-screen TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle

Air conditioning
Desk
Heating
Iron/ironing board
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Late check-in fee for check-in between 11:00 AM and 2:00 PM

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday and Tuesday:

Bar/lounge
Full-service spa

Access methods

Staffed front desk

Pets

Pets: GBP 25 per pet, per night
Only dogs are allowed
Maximum 1 pets
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 27 for adults and GBP 13 for children
Self parking fee: GBP 27.50 per night
Pet fee: GBP 25 per pet, per night
Service animals are exempt from fees
Late check-in fee for check-in between 11:00 AM and 2:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a smoke detector

Front desk staff will greet guests on arrival at the property.

We should mention

Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison York York

Malmaison York Hotel

Malmaison York Hotel York

Malmaison York Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Christopher

23 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Feb 2025

10/10 Excellent

Sophie

Travelled with group

23 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

23 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely 4 night stay in York

Excellent location, equidistant train station and Minster, 10min walk either way. Sora rooftop bar\restaurant a real bonus, we had good weather so that helped. Staff friendly and very helpful, recognised it was my birthday and gave us a voucher for 2 x free drinks. Two minor observations: the settee\couch in our room (506) was very uncomfortable, style over practicality; no recycle bins I could see, even at breakfast no cereal cardboard recycling. Overall really enjoyed our stay, would definitely recommend Malmaison and will go back.

Stayed 4 nights in Mar 2025

10/10 Excellent

Christopher

22 Mar 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 4 nights in Mar 2025

10/10 Excellent

Lisa

Travelled with family

21 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Mar 2025

10/10 Excellent

Alex

21 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strongly recommend for an anniversary

Lovely hotel and they really made it special for our anniversary

Stayed 1 night in Mar 2025

8/10 Good

Charlotte

17 Mar 2025

Stayed 2 nights in Mar 2025

10/10 Excellent

Darren

17 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The club deluxe room was excellent, very spacious

Stayed 2 nights in Mar 2025

10/10 Excellent

Simon

Business traveller

16 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with family

15 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

York Stay

Unfortunately we were told on arrival that the room we’d booked via Hotels.com was not available as there had been a booking error on the system where they’d oversold the room type and as we were the last group to check-in, it would be ourselves having to comprise. We had paid for a large twin room with a river view. We were given a small basic twin room, no view. The room was comfortable and the manager added breakfast onto our booking as an apology.

Stayed 1 night in Mar 2025

10/10 Excellent

Kirnvir

Business traveller

11 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

10 Mar 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Mar 2025

8/10 Good

Simon

10 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

8/10 Good

Mary

9 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Feb 2025

10/10 Excellent

Shaun

9 Mar 2025

Stayed 1 night in Mar 2025

10/10 Excellent

D

7 Mar 2025

Stayed 1 night in Feb 2025

8/10 Good

Catherine

Business traveller

6 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room - used the upgrade option. Air con temp a bit tricky to control, be nice to see options for pillows like other hotels do. Opted out of housekeeping in exchange for drink form bar was a nice touch.

Stayed 3 nights in Mar 2025

6/10 Okay

Peter, Winchester

Business traveller

6 Mar 2025

Rooms starting to look tired. Cleaning of rooms not great. Food choices and service not up to usual Mal standards

Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

5 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Happy with everything overall, enjoyable stay, clean and comfortable. Location so handy and feels safe. Bathroom window did not have curtain just a window covering which I did not like.

Stayed 2 nights in Mar 2025