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The Queens Hotel & Victoria Cloisters

2.0 star property

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Photo gallery for The Queens Hotel & Victoria Cloisters

A balcony with a table and chairs, a view of a river, and buildings in the background.
A historic building with a sign reading "WOODS MILL QUAY".
A hotel lobby with a mix of armchairs and sofas, a patterned carpet, and a large mirror on the wall.
A restaurant with wooden tables and chairs, a blue wall, and a large window.
A red brick building with a sign reading "Woodsmill Quay."

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

View in a map
Queens Staith, Skeldergate, York, England, YO1 6DH
  • Place, York Christmas Market
    ‪3 min walk‬
  • Place, York City Walls
    ‪3 min walk‬
  • Place, Shambles
    ‪4 min walk‬

Room options

View all photos for Standard Double Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a window with curtains, and a headboard with a lamp.

Standard Double Room, 1 King Bed

8.8 out of 10
Excellent
(40 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room Single Use, 1 King Bed

A hotel room with a large bed, a desk with a chair, a window with curtains, and a headboard with a lamp.

Standard Double Room Single Use, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Twin Room, 1 Bedroom

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Twin Room, 1 Bedroom

9.2 out of 10
Wonderful
(11 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Double Room, 1 King Bed, River View

A hotel room with a large bed, a desk, a chair, and a television.

Superior Double Room, 1 King Bed, River View

8.6 out of 10
Excellent
(14 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Single Room, 1 King Bed, River View

A hotel room with a large bed, a desk, a chair, and a television.

Superior Single Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Family Room, 1 King Bed

A hotel room with two beds, a desk, a chair, and a small table.

Family Room, 1 King Bed

8.2 out of 10
Very good
(19 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Family Room, River View

A hotel room with two beds, a desk with a remote control, a chair, a coat rack, and a television on the wall.

Superior Family Room, River View

8.8 out of 10
Excellent
(15 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Double Smoking Room

A hotel room with a large bed, a desk with a chair, a small table, and a window with curtains.

Double Smoking Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

A hotel room with two beds, a desk with a chair, a round table with a brochure, and a wall-mounted lamp.

Superior Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Two Bed Apt. Dbl/Dbl Sleeps 4 (A12/A15) - No lift or accessible facilities (Annex)

A neatly arranged bedroom with a bed, bedside tables, a desk, and a chair.

Two Bed Apt. Dbl/Dbl Sleeps 4 (A12/A15) - No lift or accessible facilities (Annex)

  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for One Bed Apt.(Dbl) Sleep 2 (A1/A4/A7/A10) - No lift or accessible facilities (Annex)

A neatly made bed with a headboard, two bedside tables with lamps, a chair, and a mirror on the wall.

One Bed Apt.(Dbl) Sleep 2 (A1/A4/A7/A10) - No lift or accessible facilities (Annex)

8.8 out of 10
Excellent
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bed Apt. Double/Twin Sleep 4 (A3/A6) - No lift or accessible facilities (Annex)

A neatly made bed with white linens, a red chair, a bedside table with a lamp, and a framed picture on the wall.

Two Bed Apt. Double/Twin Sleep 4 (A3/A6) - No lift or accessible facilities (Annex)

  • 53 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for One Bed Apt. Sleep 2 (Dbl) (A14/16) - No lift or accessible facilities (Annex)

A living room with a wooden coffee table, a grey sofa with floral cushions, a dining table with chairs, and a TV on a shelf.

One Bed Apt. Sleep 2 (Dbl) (A14/16) - No lift or accessible facilities (Annex)

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bed Apt. Sleep 4 (Twin&Sofa A5/8/11) - No lift or accessible facilities (Annex)

A modern living room with a sofa, two armchairs, a wooden coffee table, and a dining table with chairs. There is a kitchen area with cabinets and appliances.

One Bed Apt. Sleep 4 (Twin&Sofa A5/8/11) - No lift or accessible facilities (Annex)

8.8 out of 10
Excellent
(3 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for One Bed Apt. Sleep 2 (Twin) (A9) - No lift or accessible facilities (Annex)

A double bed with white linens and two bedside tables with lamps.

One Bed Apt. Sleep 2 (Twin) (A9) - No lift or accessible facilities (Annex)

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for One Bed Apt. Sleep 4 (Dbl & Sofa) A2 - No lift or accessible facilities (Annex)

A neatly arranged bedroom with a bed, bedside lamps, a desk, and a chair.

One Bed Apt. Sleep 4 (Dbl & Sofa) A2 - No lift or accessible facilities (Annex)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Accessible Double Room with Shower

A hotel room with a bed, desk, chair, and a mirror.

Accessible Double Room with Shower

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Twin Room with Shower

A hotel room with two beds, a desk, a chair, and a small round table.

Accessible Twin Room with Shower

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for One Bed Double Apartment Sleeps 2 (a1/a4/a7/a10)

Iron/ironing board (on request), bed sheets

One Bed Double Apartment Sleeps 2 (a1/a4/a7/a10)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Room

  • Sleeps 10

View all photos for Apartment with 2 single beds plus double sofa bed

Iron/ironing board (on request), bed sheets

Apartment with 2 single beds plus double sofa bed

  • 47 sq m
  • Sleeps 4
  • 2 Single Beds

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About this property

The Queens Hotel & Victoria Cloisters

A restaurant, a bar/lounge, and self parking are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a TV in a common area, and multilingual staff assistance are onsite.
The Queens Hotel & Victoria Cloisters offers 78 accommodations with hair dryers and complimentary toiletries. 32-inch Smart televisions come with digital channels.
The breakfast at The Queens Hotel & Victoria Cloisters gets high marks from our customers. During your stay, you're just a quick walk from York City Walls. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi in some public areas
  • Enjoy a bite to eat at Royal Brasserie, a brasserie that serves British cuisine
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a multilingual staff, an elevator, and TV in a common area
  • Guests have great things to say about the location and the clean accommodations
  • Just a 4-minute walk from York City Walls and 6 minutes by foot from Shambles
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Queens Hotel & Victoria Cloisters also features multilingual staff, a television in a common area, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this York hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Royal Brasserie - This brasserie specializes in British cuisine and serves breakfast and dinner. Reservations are required. Open daily.
Riverside Lounge - Onsite bar. Open select days.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (GBP 19.50 per night)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12.50 for adults and GBP 9.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Riverside Lounge
  • Royal Brasserie

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Multilingual staff

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift (79 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

More

  • Heating
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 9.50 for children
  • Self parking fee: GBP 19.50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Queens Hotel York
Queens Hotel
Queens York
Queens Hotel York
Queens Hotel Hotel
Queens Hotel Hotel York

The Queens Hotel & Victoria Cloisters Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 517 out of 1002 reviews
Rating 8 - Good. 349 out of 1002 reviews
Rating 6 - Okay. 101 out of 1002 reviews
Rating 4 - Poor. 27 out of 1002 reviews
Rating 2 - Terrible. 8 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was excellent.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

John Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area!
Stayed 2 nights in May 2026
Verified review

8/10 Good

janet

Liked: Cleanliness, staff & service
Disliked: Amenities
Good location for a one night stay, breakfast good quality food .
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy walk to the city.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, lovely staff!
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location central to the train station and many attractions. It’s clear they maintain the rooms well including a fresh coat of paint, which you don’t always see with older hotels like this one (usually the paint ends up quite grubby) the breakfast is excellent as well
Stayed 1 night in May 2026
Verified review

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities
Great location,really nice room and the staff were so friendly and welcoming.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel. Prime location on the river. Perfect for exploring York. Staff efficient and friendly.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Maria Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good.
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Megan

Liked: Cleanliness, staff & service
The staff were excellent, Sarah was particularly helpful
Stayed 2 nights in May 2026
Verified review

8/10 Good

Zenab

Liked: Cleanliness, staff & service
Excellent location. Comfortable bed. Helpful and friendly staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Agnar

Liked: Cleanliness, staff & service, amenities
A clean, spacious and cozy apartment. Perfect for a couple of nights while visiting York. Great hospitality from the staff, thank you for our stay.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent central location, room was clean with all standard features in working order. Morning buffet style breakfast was excellent with food freshly cooked and of good quality. A very nice two night stay - Thank you
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was well equipped, comfortable, clean and in a great location so close to sites. A great find and the staff were genuinely welcoming and friendly.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Judy

Liked: Cleanliness, amenities, property conditions & facilities
Location was great. The flat pillows were hard and uncomfortable.
Stayed 6 nights in May 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Book parking early. Staff really helpful and polite. Hotel was lovely, spacious room too.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Our stay here was excellent! Great location, the room was spotless and the breakfast was very good too. I would definitely stay here.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities
Grat location, clean, fabulous breakfast, comfy bed (didnt really like the pillows) friendly staff, would definitely return.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Esme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was so well stocked. Lots of items to make our self catering weekend easy. Even a Bluetooth speaker which we didn’t expect. Location was great too.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and conveniently located right on the River Ouse. Great buffet breakfast and helpful staff. The property is a little dated and parking is limited and cost extra. The rooms are large, and a luggage rack and some place to sit would be a helpful additions.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plesent stay. Room clean and tidy. Breakfast was good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to the centre of York. Clean apartment with comfortable bed and good facilities. Easy to access. Stored suitcase at the hotel. If we return to York will use again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location! Fabulous views, amazing food, recommend having dinner, bed and breakfast. Staff are really helpful, friendly and professional
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

martin

Liked: Cleanliness, staff & service, amenities
lovly loction to town center literally 1 min walk over bridge ,rooms are dated only critique, day beds were comfy ,quiet location even tho close to town.defo would stay again
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff. Breakfast was amazing. Only issue is there needs to be more plug sockets in the room
Stayed 2 nights in Mar 2026

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