Roomzzz York City

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Where to?

Dates

May 2025

June 2025

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Gym
24/7 front desk
Parking available
Pet-friendly
Laundry
Kitchen

Explore the area

Terry Avenue, York, England, YO23 1FG

York City Walls
‪12 min walk‬
Shambles
‪14 min walk‬
York Minster
‪4 min drive‬
Leeds (LBA-Leeds Bradford)
‪60 min drive‬

Room options

Loft Suite Balcony & View

River view
40 sq m
Sleeps 2
1 King Bed

Loft Suite Balcony

40 sq m
Sleeps 2
1 King Bed

Loft Suite View

River view
40 sq m
Sleeps 2
1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Loft Suite

40 sq m
Sleeps 2
1 King Bed

Grande View

River view
30 sq m
Sleeps 2
1 King Bed

Two Bedroom Loft Suite

60 sq m
Sleeps 4
2 King Beds

Grande Studio

30 sq m
Sleeps 2
1 King Bed

Smart Studio Balcony & View

River view
25 sq m
Sleeps 2
1 King Bed

Smart Studio Balcony

River view
25 sq m
Sleeps 2
1 King Bed

Family Studio

35 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Smart Studio View

River view
25 sq m
Sleeps 2
1 King Bed

Smart Studio

25 sq m
Sleeps 2
1 King Bed

Similar properties

Breakfast included
Free WiFi
Restaurant
Air conditioning

for 1 room

includes taxes & fees

19 May - 20 May

About this property

Hotel with a fitness center, near York Minster

This smoke-free hotel features a fitness center, a snack bar/deli, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, dry cleaning, and laundry facilities. Weekly housekeeping is available.

Roomzzz York City offers 97 accommodations with safes and designer toiletries. Flat-screen televisions are featured in guestrooms. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

Roomzzz York City's great location gets high marks from our customers. During your stay, you're just a quick walk from Rowntree Park. Enjoy features like free WiFi in public areas, plus a gym and a coffee shop/cafe.

Free WiFi
Enjoy a bite to eat at the coffee shop/cafe
Self parking available for a fee
Amenities include a front-desk safe, laundry facilities, and a car charging station
Onsite recreation includes a gym
Guests have great things to say about the clean accommodations and the helpful staff
Within a 15-minute walk of York City Walls and Shambles
Cats and dogs welcome for a fee (restrictions apply)

Along with a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces. Roomzzz York City also features a fitness center, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star York hotel is smoke free.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Covered parking on site (GBP 15 per night; includes in/out privileges)
Limited on-site parking

Food and drink

A coffee shop/cafe
Snack bar/deli

Things to do

Family friendly

In-room kitchenette
In-room microwave
In-room refrigerator
Laundry facilities
Snack bar/deli
Travel cot

Conveniences

24-hour front desk
Laundry facilities
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (weekly)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk

Room amenities

Bedroom

Bedsheets provided

Bathroom

Designer toiletries
Hair dryer
Rainfall showerhead
Shower
Towels provided

Entertainment

Flat-screen TV

Food and drink

Cookware, dishware, and utensils
Dishwasher
Electric kettle
Hob
Kitchenette
Microwave
Refrigerator
Toaster

Desk
Desk chair
Energy-saving switches in guestrooms
Free local calls
Heating
Iron/ironing board
Laptop workspace
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Early check-in subject to availability

Early check-in fee: GBP 10

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 20 per accommodation, per day
Only dogs and cats are allowed
Maximum 2 pets
Pets cannot be left unattended
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 10 per night.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Covered self parking fee: GBP 15 per night (in/out privileges)
Pet fee: GBP 20 per accommodation, per day
Service animals are exempt from fees
Early check-in fee: GBP 10 (subject to availability)
Late check-out fee: GBP 10 (subject to availability)
Rollaway bed fee: GBP 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Front desk staff will greet guests on arrival at the property.

We should mention

Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
Alcohol isn't served at Roomzzz York City.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Roomzzz York City York

Roomzzz York City Hotel

Roomzzz York City Hotel York

Roomzzz York City Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Curtis

4 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing front desk staff debbie was a credit to the company went above and beyond to help.

Stayed 1 night in Jan 2025

10/10 Excellent

Angie

4 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely room - great stay.

Lovely light airy room with beautiful river view. Very nice kitchen area with all the essentials. Bathroom clean and under floor heating was an added bonus. Stall delightful.

Stayed 2 nights in Feb 2025

10/10 Excellent

Jill

2 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

10/10 Excellent

NICKY

2 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideally situated next to the river with a short walk to the centre.clean with good parking

Stayed 2 nights in Jan 2025

10/10 Excellent

Codie

2 Feb 2025

Stayed 1 night in Dec 2024

10/10 Excellent

Mr Alan

Travelled with partner

30 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We had a lovely stay, the staff were friendly and it was so quiet. There is parking, a coffee machine available 24/7 and fresh croissants in the morning. The only issue I had was that the mattress was so hard it was like sleeping on concrete so I didn’t get very much sleep but the firmness of mattresses is a personal preference.

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

28 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Business traveller

25 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice facilities and friendly welcoming staff

Stayed 1 night in Jan 2025

6/10 Okay

Stephanie

Travelled with family

20 Jan 2025

Disliked: Staff & service, property conditions & facilities, room comfort

No communication regarding flooding

We arrived in York 2 days after flooding occurred, but the hotel did not attempt to get in touch with us prior to arriving to inform us that we were unable to drive to and park at the hotel. We were given an alternative parking address, with no clear instructions and had to walk with small children, after dark, in the freezing cold, with our bags across the river which took around 25 minutes. We would have made alternative accommodation arrangements had we known of the flooding and the inconvenience we experienced. We were unable to use the gym as it was being used as a laundry store, we could not control the thermostat in the bedroom, the shower screen was broken and the toilet roll holder was broken and hanging off the wall. We expected better service from this chain of hotels, and the lack of communication for guests yet to arrive was unacceptable and poor service in Roomzzz part. We were offered a partial refund on the rate, but we would have preferred to have been informed of the flooding before arriving and having the Ho or to cancel and stay somewhere more accessible for us.

Stayed 1 night in Jan 2025

10/10 Excellent

Petra

Travelled with family

17 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love the place, everything from spacious rooms, to staff ,they have even gym. It was fantastic. Definetely coming back

Stayed 2 nights in Jan 2025

10/10 Excellent

Tammy

Travelled with family

13 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

10/10 Excellent

Callum

12 Jan 2025

Stayed 2 nights in Jan 2025

2/10 Terrible

Keith

12 Jan 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brown water from pipework came through the ceiling and landed on the bed we were sleeping in. The hotel have not had the courtesy to reply or follow this up.

Stayed 3 nights in Dec 2024

8/10 Good

Adam

6 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

6 Jan 2025

Liked: Staff & service

On arrival we were given our key fob for our room but as we entered the room it was already taken.2nd fob given and to our shock we walked in on another couple. After refusing to go to another room before they check it first we finally got a vacant room. However I paid for a room with a view and a balcony instead we got a view of the carpark.

Stayed 2 nights in Dec 2024

10/10 Excellent

Tom

6 Jan 2025

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Dec 2024

8/10 Good

Sarah

5 Jan 2025

Liked: Staff & service, property conditions & facilities

Great team

The team on reception were excellent, very welcoming and set to go above and beyond

Stayed 1 night in Jan 2025

2/10 Terrible

Allan

4 Jan 2025

Stayed 1 night in Jan 2025

8/10 Good

Beth

2 Jan 2025

Stayed 3 nights in Dec 2024

10/10 Excellent

Mark

1 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Break

First time away for New Year what a wonderful getaway after Christmas family visiting nice to relax just me and my wife Roomzzz is one of my top stays staff apartment was of high class and so relaxing will definitely visit them again Easter summer and of course New Year ❤️😆😆

Stayed 3 nights in Dec 2024

8/10 Good

Gillian

31 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Gary

31 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Really enjoyed our stay. Good riverside location only 10 to 15 mins walk into York and 5 to 10 mins taxi ride to York rail station. Very comfortable room with all you need. Very friendly and helpful staff.

Stayed 4 nights in Dec 2024

6/10 Okay

Catherine

Travelled with partner

30 Dec 2024

Liked: Cleanliness, staff & service, amenities

Far too loud all night with slamming doors

Stayed 1 night in Dec 2024

8/10 Good

Paul

28 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Underground parking,(approx £15/day on the RingGo app) big apartment room with comfortable bed, warm shower. Made our own breakfast. Room had view of canal . It was about a 10min walk to the Town centre and tourist areas. A great stay

Stayed 1 night in Dec 2024

8/10 Good

Dingayo

27 Dec 2024

Liked: Property conditions & facilities

The beddings were dirty and appeared to be unclean. We had to ask for a replacement and did not get correct size either. Staff should be more courteous and pay attention to the different types of customers regardless of initial impression based on appearance or names.

Stayed 2 nights in Dec 2024