York Pavilion Hotel, Sure Hotel Collection by Best Western

VIP Access

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Dates

August 2025

September 2025

Stroll through the charming courtyard, surrounded by lush gardens and potted plants, and enjoy outdoor seating areas under shaded umbrellas.

Enjoy meals in this elegant dining room with a high ceiling, chandelier, and fireplace.

Relax in the serene garden, surrounded by lush greenery and a brick building, with a metal table and chairs under a shaded area.

Stroll through the serene garden, surrounded by vibrant flowers and a tranquil fountain, leading to a charming residential building.

Relax in a spacious room with a large four-poster bed, wooden desk, and comfortable seating area.

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Parking available
Laundry
Housekeeping

Explore the area

45 Main Street, Fulford, York, England, YO10 4PJ

University of York
‪17 min walk‬
Shambles
‪4 min drive‬
York Racecourse
‪5 min drive‬
Leeds (LBA-Leeds Bradford)
‪46 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Classic hotel room with a large bed, wooden wardrobe, and striped wallpaper.

Standard Room, 2 Single Beds, Non Smoking

Very good

9 sq m
Sleeps 2
2 Twin Beds

Relax in a cozy space with a neatly made bed, armchair, and desk, perfect for working or unwinding.

Standard Room, 1 Double Bed, Non Smoking

Excellent

9 sq m
Sleeps 2
1 Double Bed

Relax in a spacious room with a large bed, desk, and ample storage.

Deluxe Room, 1 Queen Bed, Non Smoking

Exceptional

10 sq m
Sleeps 2
1 Queen Bed

Enjoy a comfortable stay in this cozy room featuring a large bed, sitting area, and desk with a mirror.

Suite, 1 Queen Bed, Non Smoking

Sleeps 2
1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking (Canopy Bed)

Exceptional

9 sq m
Sleeps 2
1 Queen Bed

Relax in a classic bedroom with a large bed, wooden headboard, and soft lighting from a wall-mounted lamp.

Standard Apartment, 1 Double Bed, Non Smoking, Kitchenette

Exceptional

Sleeps 2
1 Double Bed

Classic bedroom with a large bed, tufted headboard, and floral-patterned bedspread.

Superior Room, 1 King Bed, Non Smoking

Excellent

9 sq m
Sleeps 2
1 King Bed

Similar properties

Enjoy a meal in this elegant dining area with a view of lush greenery, complete with a bar and comfortable seating.

Pet-friendly
Free WiFi
Restaurant
Air conditioning

for 1 room

includes taxes & fees

19 Aug - 20 Aug

About this property

York Pavilion Hotel, Sure Hotel Collection by Best Western

Georgian hotel with a restaurant and a bar

A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.

York Pavilion Hotel, Sure Hotel Collection by Best Western offers 63 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at York Pavilion Hotel, Sure Hotel Collection by Best Western. During your stay, you'll be within walking distance of University of York. Features include free WiFi in public areas, plus a restaurant and a bar.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Cooked-to-order breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, a concierge, and luggage storage
Guests have great things to say about the clean accommodations and the helpful staff
Just a 4-minute drive from University of York and a few minutes from Shambles

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 4 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 0 square feet (0 square meters) and includes conference space. The business-friendly York Pavilion Hotel, Sure Hotel Collection by Best Western also features a terrace, a garden, and a picnic area. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star York hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM.

Langton's Brasserie - This restaurant serves breakfast, lunch, and dinner.

A hosted evening meal is available for a surcharge daily.

Languages

English, French

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Uncovered parking on site (GBP 15 per day)
Limited on-site parking

Food and drink

Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 19.95 per person
A bar/lounge
A restaurant
Coffee and tea in common areas
Hosted evening meal available daily for a fee of GBP 26.95
Snack bar/deli

Restaurants on site

Langton's Brasserie

Family friendly

Cot (surcharge)
Laundry facilities
Rollaway/extra bed (surcharge)
Snack bar/deli

Conveniences

Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Wedding services

Business services

4 meeting rooms
Business centre
Conference space

Outdoors

Garden
Picnic area
Terrace
Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in public areas
Front entrance ramp
Hardwood flooring in public areas
No lift
Thin carpet in public areas
Tile flooring in public areas
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible lounge

100% renewable energy
2 buildings
3 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Communal living room
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas (fines apply)
Double-glazed windows
Georgian architecture
Humane treatment of captive wild animals
Local artist showcase
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Cot (surcharge)
Rollaway/extra bed (surcharge)

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

Flat-screen TV with digital channels

Food and drink

Coffee/tea maker

Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free local calls
Heating
Individual decor
Individual furnishings
Iron/ironing board on request
LED lighting
Phone
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 25

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM

Front desk staffed during limited hours

For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Rollaway/extra beds are available for GBP 40.0 per night.

Cribs (infant beds) are available for GBP 15.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately GBP 19.95 per person
Uncovered self parking fee: GBP 15 per day
Late check-out fee: GBP 25 (subject to availability)
Crib (infant bed) fee: GBP 15.0 per stay
Rollaway bed fee: GBP 40.0 per night
Hosted evening meal: GBP 26.95

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Long-term renters welcome

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

The 4 apartments with kitchenettes are located across the road from the main hotel building.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Pavilion Hotel

Best Western Pavilion Hotel York

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Pavilion Hotel York

Pavilion York

York Best Western Pavilion Hotel

York Pavilion

York Pavilion Hotel

York Best Western

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York Pavilion Hotel, Sure Hotel Collection by Best Western York

York Pavilion Hotel, Sure Hotel Collection by Best Western Hotel

York Pavilion Hotel, Sure Hotel Collection by Best Western Reviews

8.2

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

4/10 Poor

Richard

Travelled with family

5 May 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Charged for parking £15! Check in slow , took a card and 1p even though we didn’t want room Service

Stayed 1 night in May 2025

8/10 Good

Sharon

Travelled with partner

4 May 2025

Liked: Cleanliness, staff & service, amenities

Overall a good stay. Nice breakfast and bed. Room (10) was very noisy. The floors creaked and the pipework rattled. Felt sorry for whoever was below us. 🙃

Stayed 1 night in May 2025

8/10 Good

Nova

Travelled with partner

3 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It is a lovely property, the only issues were the super soft mattress and an additional $15 to park

Stayed 1 night in May 2025

6/10 Okay

Gillian

25 Apr 2025

Liked: Cleanliness, staff & service

Let down by parking charges!

I've stayed in this hotel several times before and do like the location. Close to the designer shopping outlets and the park and ride service, or pick up the P&R bus judt outsidecthe hitel, it is quite convenient. Breakfast is cooked to order and the staff are plesant. Its an older hotel, so there are a few creaks and groans, chipped paint etc but on the whole clean and tidy. What does let it down is the lack of plug points at the bedside and car parking charges. Our email booking advised there were parking charges in place (it used to be free) but they were "nominal". £15 per day is expensive and added £45 onto our 3 day stay. They do say you can park on the (busy, main) road but thst might be a challenge as its a busy residential area with home owners also parking on the street. The £15 charge doesnt guarentee a space and the car park can be busy. Its a nice hotel in a good location however the hidden car parking fees might make the difference between staying here or somewhere else.

Stayed 3 nights in Apr 2025

6/10 Okay

Steven

23 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Bonnie

Travelled with partner

17 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Comfortable, clean, friendly, well run

Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Business traveller

14 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

8/10 Good

Elizabeth

13 Apr 2025

Liked: Cleanliness, staff & service, amenities

Great hotel - a little dated and in need of some cosmetic improvements- but more than made up for by the lovely friendly and helpful staff and a well stocked bar plus decent breakfast. The location was perfect - we were able to leave the car in the car park and catch the bus outside the hotel to the centre of York and also to the designer shopping outlet

Stayed 1 night in Apr 2025

10/10 Excellent

Jean

13 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One word 'WOW'

First time staying at the Pavilion Hotel York, and it certainly wont be the last, beautiful country house hotel, with beautiful grounds and interior, first impression of walking in the door was a very clean and welcoming place, Staff were very friendly, welcoming and polite, nothing was to much trouble. Our room was on the ground floor which really suited me as i had just recently had a knee operation and was worried about the stairs. (I had previously emailed the hotel to request this) our room was bright clean and well decorated beds were comfortable and the room was lovely and warm. Breakfast was beautiful very good selection cereals, fruit, yoghurt danish pastry, full English (bacon could have been cooked a bit more, looked a bit undercooked) plus more choice on the menu. overall a very good weekend away busses stop outide the hotel every 10 minutes to York and its only 10 minutes to York designer outlet. We have always stayed in the city when visiting York, but now the Hotel Pavilion will be iur first choice.

Stayed 2 nights in Apr 2025

8/10 Good

Alexander

Travelled with partner

11 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Old school hotel. Reminds me of Faulty Towers. Lol. It was good. Bar open late and food available. Ten minute easy bus ride to town.

Stayed 1 night in Apr 2025

8/10 Good

Simon, Newbury

6 Apr 2025

Liked: Cleanliness, staff & service

Stayed 2 nights in Mar 2025

8/10 Good

Beth

Travelled with family

3 Apr 2025

Liked: Cleanliness, staff & service

Clean bedroom and bathroom, with a very good bed. Location is great. Tasty breakfast and Rupesh and Leah were lovely to deal with

Stayed 1 night in Apr 2025

10/10 Excellent

Carl

3 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Business traveller

2 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Parking price is expensive

Didn’t realise parking was £15 a night! Usually stay somewhere else when I’m with the family that’s the other side of the racecourse closer to the city centre and it’s half the price of parking!!! I also stayed in north London last week where parking was £7 a night so no idea why they charge so much for parking. Also, great they have 4 EV chargers for guests but off putting they allow managers to park their ICE cars in the EV spaces!!! Maybe upper management need to give management their own dedicated spaces? Room was ok, no electric charging points by the bed though.

Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

30 Mar 2025

Liked: Staff & service, room comfort

Disliked: Cleanliness

Stayed 2 nights in Mar 2025

2/10 Terrible

Simon

30 Mar 2025

Liked: Cleanliness

Disliked: Staff & service

Hotel and room were excellent .... However We we greeted by someone who does not know how to smile or be pleasant. She could barely look up from her keyboard whilst grunting to hold on a minute. Later on when I went back to reception to ask a question I was greeted with "name" once again she could barely look up from her pc. Dinner ... well, my coq au vin. The chicken had been cooked for hours by the look of it and was brown and black! When asked if I enjoyed I showed waiter and got him to ask chef if chicken was supposed to be

Stayed 1 night in Mar 2025

8/10 Good

Keith

Travelled with partner

29 Mar 2025

Liked: Staff & service, amenities

Price of parking is a bit steep to be honest,considering the spaces are extremely tight in areas.Windows in need of refurb also bathroom looks tired.

Stayed 1 night in Mar 2025

6/10 Okay

Josafat

29 Mar 2025

Liked: Cleanliness, amenities, property conditions & facilities

The place is really lovely! Comfy rooms with great stile! It would be even better to have some more cordiality, I understand they were really busy but smiling doesn't kill :)

Stayed 1 night in Mar 2025

6/10 Okay

Steven

Business traveller

29 Mar 2025

Liked: Staff & service, room comfort

Disliked: Property conditions & facilities

York sure hotel

The hotel is very dated. Lovely hotel just needs some modernisation. Close to town also. Only issue is price for car park was £15 personally this is too much especially when i have paid to stay and paid for food too. If you eat in hotel and pay to stay shoyld be free. I will not be staying again and wouldnt recommend eiter because of this parking fee. I use 3-4 hotels a week and so do my colleagues we try differnt ones to fjnd a suitable one in the erea and tnis will not be used again.

Stayed 1 night in Mar 2025

8/10 Good

Paul, Milton Keynes

Business traveller

27 Mar 2025

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

The room i was in looked a bit dated. The hit water for yhe shower never came through, so i chose to have and the wtaer took ages to come through. Very exoensive to pay for parking which i didnt realise when i booked.

Stayed 1 night in Mar 2025