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Francis Hotel Bath

4.0 star property

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Photo gallery for Francis Hotel Bath

Exterior
Creator video - submitted by Sveta's Favorite Stays
Classic Double Room, 1 Double Bed, Ensuite
Terrace/patio
Deluxe Room, 1 King Bed, Ensuite, City View

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
Queen Square, Bath, England, BA1 2HH
  • Place, Jane Austen Centre
    ‪1 min walk‬
  • Place, Roman Baths
    ‪5 min walk‬
  • Place, Bath Abbey
    ‪5 min walk‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪36 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed, Ensuite

Classic Double Room, 1 Double Bed, Ensuite

Classic Double Room, 1 Double Bed, Ensuite

9.6 out of 10
Exceptional
(31 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Ensuite, City View

Deluxe Room, 1 King Bed, Ensuite, City View

Deluxe Room, 1 King Bed, Ensuite, City View

9.8 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed, Ensuite

Superior Double Room, 1 King Bed, Ensuite

Superior Double Room, 1 King Bed, Ensuite

9.6 out of 10
Exceptional
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed, Ensuite

Family Room, 1 King Bed with Sofa bed, Ensuite

Family Room, 1 King Bed with Sofa bed, Ensuite

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Hotel Indigo Bath by IHG
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym
4.7 out of 5, Exceptional, 1,004 reviews
The price is €109
includes taxes & fees
22 Feb - 23 Feb
Hotel Indigo Bath by IHG

About this property

Francis Hotel Bath

Luxury hotel with a restaurant, steps from Jane Austen Centre
A restaurant, a bar/lounge, and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Francis Hotel Bath offers 98 accommodations with free minibar items and safes. These individually decorated accommodations include desks. Beds feature Egyptian cotton sheets. 21-inch Smart televisions come with digital channels.

Bathrooms include rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. This Bath hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Francis Hotel Bath's great location. During your stay, you're just a quick walk from Queens Square. Free WiFi in public areas, a restaurant, and a bar are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy British cuisine while dining at Emberwood
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the comfortable accommodations and the overall condition of the property
  • Steps from Jane Austen Centre and 5 minutes by foot from Pulteney Bridge
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Francis Hotel Bath.

This 4-star Bath hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Emberwood - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
24-hour room service is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 21.80 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Emberwood

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (140 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 1728
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 21-inch smart TV with digital channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 50
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per stay.
  • Cribs (infant beds) are available for GBP 1.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20.00 per person
  • Offsite parking fee: GBP 21.80 per day (0.5 mi away; open 24 hours)
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)
  • Crib (infant bed) fee: GBP 1.0 per stay
  • Rollaway bed fee: GBP 25.0 per stay
  • Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Francis Bath MGallery Collection
Francis Hotel
Francis Hotel Bath MGallery Sofitel
Francis Hotel MGallery Collection
Francis MGallery Collection
Hotel Francis
Accor Francis Bath
Francis Hotel MGallery Sofitel
Francis Hotel Bath
Francis Bath MGallery Sofitel
Francis MGallery Sofitel

Francis Hotel Bath Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 653 out of 1004 reviews
Rating 8 - Good. 246 out of 1004 reviews
Rating 6 - Okay. 68 out of 1004 reviews
Rating 4 - Poor. 23 out of 1004 reviews
Rating 2 - Terrible. 14 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean and in good condition given the recent refurbishment. Staff were very attentive. We didn’t have a dinner booking at the hotel restaurant but they managed to find us a space. The restaurant food and drinks were excellent Would definitely recommend and stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
Excellent all round
Stayed 1 night in Nov 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, great restaurant and bar, friendly staff, very central location!
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Stayed 2 nights in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Room was comfortable and well appointed.
Stayed 3 nights in Oct 2025

10/10 Excellent

Helen

Stayed 2 nights in Oct 2025

10/10 Excellent

Syed

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was outstanding, very spacious with a very comfortable bed and good quality fittings. The young lady who checked us on was excellent, resolving a minor issue with an unneeded cot (Expedia issue). Looking forward to visiting again.
Stayed 1 night in Oct 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
We were able to check in a bit early and our bags were taken to our room during the check in process
Stayed 2 nights in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location snd atmosphere
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Stayed 2 nights in Oct 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a terrific stay. Everyone we interacted was friendly and helpful. The hotel itself looks great. The restaurant was very nice!
Stayed 1 night in Oct 2025

10/10 Excellent

Daniell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely room. Would recommend
Stayed 1 night in Oct 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Alistair, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Very good breakfast buffet. Interior looks a bit dated, but it was undergoing a renovation. Would stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Mostly freshly refurbished. Great central location. Will stay again if in Bath.
Stayed 1 night in Oct 2025

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless, tea & coffee options but no hot chocolate. Building still being renovated so no lift available and I was in the 3rd floor. But staff very helpful and did try to see if there was another room available but to no avail was a busy weekend in Bath. Staff carried my luggage up to my room and back down when I left. Breakfast was very nice. Would stay again.
Stayed 2 nights in Sep 2025

8/10 Good

BB

Liked: Cleanliness
Amazing hotel, beautiful rooms and reception/bar staff were so friendly. However the breakfast was not great at all and found the staff doing this service not as friendly/welcoming. The hotel itself is going through a refurb so the stairs/communal areas were out of action.
Stayed 1 night in Sep 2025

10/10 Excellent

Cynthia, Portsmouth

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location. The desk staff and the doormen were all fabulous. The lift wasn’t working but we were okay taking the stairs. I wouldn’t recommend breakfast as there are cheaper and better options nearby. The breakfast staff seemed very disorganized when we were there. Just a heads up that there is a discretionary gratuity mentioned at checkout. I wish I had known in advance as it caught me off guard.
Stayed 3 nights in Sep 2025

10/10 Excellent

Debora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and pleasant natured. The room was clean, spacious and nicely decorated.
Stayed 2 nights in Sep 2025

6/10 Okay

jane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Construction outside window...scaffolding and couldn't open the drapes unless i came face to face with workers! No thanks
Stayed 5 nights in Sep 2025

10/10 Excellent

Fenella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel. Very central, really good decor and bedrooms. Requested a 1st floor room as lift not working - no problem for them at all. Really excellent.
Stayed 1 night in Sep 2025

6/10 Okay

Juan Pablo

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I requested a late check-out (just one hour), but the negative response was delivered in a rather unfriendly, frosty manner — not what I would expect from a hotel of this standard. I travel frequently, and this experience with reception felt really below par. 21/09/25
Stayed 3 nights in Sep 2025

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