Hermitage Hotel OCEANA COLLECTION

4.0 star property

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Sea View King or Twin Room
Terrace/patio
Sea View Family 3 Room | Living area
2 restaurants; breakfast, lunch and dinner served
Classic King or Twin Room | Bathroom

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services

Explore the area

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Exeter Road, Bournemouth, England, BH2 5AH
  • Place, Bournemouth International Centre
    ‪1 min walk‬
  • Place, Bournemouth Pavillion Theatre
    ‪3 min walk‬
  • Place, Bournemouth Beach
    ‪3 min walk‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪20 min drive‬

Room options

Sea View Single Room

  • Sleeps 1
  • Free Wi-Fi

Sea View King Or Twin Room

  • Sleeps 2
  • Free Wi-Fi

Sea View Double Room

  • Sleeps 2
  • Free Wi-Fi

Classic Single Room

  • Sleeps 1
  • Free Wi-Fi

Suite

  • Sleeps 2
  • Free Wi-Fi

Suite With Sea View

  • Sleeps 2
  • Free Wi-Fi

Classic Twin Room

  • Sleeps 2
  • Free Wi-Fi

Classic Double Room

  • Sleeps 2
  • Free Wi-Fi

Classic Family 3 Room

  • Sleeps 2
  • Free Wi-Fi

Classic Family 4 Room

  • Sleeps 2
  • Free Wi-Fi

Classic Family 5 Room

  • Sleeps 2
  • Free Wi-Fi

Classic King Or Twin Room

  • Sleeps 2
  • Free Wi-Fi

Sea View Family 3 Room

  • Sleeps 2
  • Free Wi-Fi

Compact Double Room

  • Sleeps 2
  • Free Wi-Fi

Compact Double Room

  • Sleeps 2
  • Free Wi-Fi

Superior Sea View Family 3 Room

  • Sleeps 2
  • Free Wi-Fi

Sea View Double Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Hermitage Hotel OCEANA COLLECTION

When you stay at this beach hotel you can enjoy umbrellas and sun loungers.
Hermitage Hotel OCEANA COLLECTION offers 76 accommodations with laptop-compatible safes and coffee/tea makers. A pillow menu is available. 32-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hermitage Hotel OCEANA COLLECTION. During your stay, you'll be connected to the convention center, and just a quick walk from Bournemouth Beach. Features include free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Bournemouth International Centre and Bournemouth Lower Gardens
  • Dogs welcome for a fee (restrictions apply)
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 3 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 775 square feet (72 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hermitage Hotel OCEANA COLLECTION. You'll have access to the indoor pool and outdoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Bournemouth hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM.
Thomas Hardy - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
The Lounge - This restaurant serves lunch only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 14 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15.95 for adults and GBP 7.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • The Lounge
  • Thomas Hardy

Things to do

  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Art supplies
  • Children's dinnerware
  • High chair
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 775 square feet of conference space
  • Business centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Built in 1850
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night, plus a deposit of GBP 50 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for GBP 6.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.95 for adults and GBP 7.95 for children
  • Self parking fee: GBP 14.00 per day
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 6.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pets are welcome in smoking rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hermitage Bournemouth
Hermitage Hotel Bournemouth
Hermitage Hotel OCEANA COLLECTION Bournemouth
Hermitage OCEANA COLLECTION Bournemouth
Hermitage OCEANA COLLECTION
Hermitage Oceana Collection
Hermitage Hotel OCEANA COLLECTION Hotel
Hermitage Hotel OCEANA COLLECTION Bournemouth
Hermitage Hotel OCEANA COLLECTION Hotel Bournemouth

Hermitage Hotel OCEANA COLLECTION Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 394 out of 1000 reviews
Rating 8 - Good. 333 out of 1000 reviews
Rating 6 - Okay. 166 out of 1000 reviews
Rating 4 - Poor. 66 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Hayley

Stayed 2 nights in Feb 2026

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service and room were great. Fantastic location especially if attending the BIC which is just across the road. Could do with reviewing snack options for late night nibbles as fairly limited. Would stay again.
Stayed 2 nights in Feb 2026

8/10 Good

Adele

Stayed 1 night in Feb 2026

8/10 Good

stephen

Liked: Cleanliness
General air of wellbeing
Stayed 1 night in Feb 2026

8/10 Good

ROBERT

Travelled with partner
Liked: Cleanliness, amenities
Room was good warm and clean tea/coffee facilities and king size comfy bed.Parking on sit is £14 a day.
Stayed 1 night in Jan 2026

6/10 Okay

Lesley

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Like most of our seaside resorts and hotels this hotel is showing its age. for a four star hotel the food was ok but if you are going to offer a minimal menu then at least do it well. If you do not have ample parking for your guests you should at least consider offering parking elsewhere FOC or at a reduced rate and advising your guests clearly and specifically about the issues you have with parking so that they can time their arrival better. The staff where all pleasant and helpful and the hotel satisfied our requirements for the weekend we had planned. Thank you
Stayed 2 nights in Jan 2026

10/10 Excellent

jeannie

Stayed 2 nights in Jan 2026

6/10 Okay

Kevin

Liked: Amenities
Disliked: Cleanliness
My wife and I met here 43 years ago when she was the assistant housekeeper and I delivered the laundry. The room was nice but not as clean as they were back in the day or what would be expected for the current star rating ( cobwebs & sticky sweets** FLIES. ) and the gaps in the window frames made for a chilly sea breeze. Really dissappointed at the cost of over night parking, where should we park other than where we sleep. Afternoon tea was nice.
Stayed 2 nights in Dec 2025

8/10 Good

Clare, Seaford

Liked: Cleanliness, property conditions & facilities
Clean room and helpful chatty staff
Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great room. Connor especially was fantastic at check in.
Stayed 2 nights in Jan 2026

8/10 Good

J

Liked: Cleanliness, staff & service
Great room and reception staff. Breakfast was terrible though sadly
Stayed 1 night in Jan 2026

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely big room, good service, perfect spot opposite the BIC
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Spotless clean warm room Best located hotel in Bournemouth
Stayed 1 night in Jan 2026

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Check-in was painfully slow as there was only one person on the desk. And despite having phoned up and messaged twice to ask for a twin room, we were still given a double. The problem was solved quickly and we were moved to a larger twin room; however the beds were still together, so we had to move them to separate them! A twin is two separate single beds, not two separate single beds fixed together with no room to move them apart! Breakfast was nice and kept replenished but there was no dairy-free alternative milk as standard. I brought my own with me anyway.
Stayed 1 night in Dec 2025

10/10 Excellent

Bear

Liked: Cleanliness, staff & service, amenities
Room very clean x
Stayed 1 night in Dec 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities
Great stay nice room good price nice breakfast ideal location for Bic we will be back
Stayed 2 nights in Nov 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service
Staff very helpful,food good and plentiful,room clean and comfortable
Stayed 2 nights in Nov 2025

8/10 Good

Darren

Travelled with partner
Liked: Cleanliness, amenities
Room was good, little dated but expected for an older hotel. Staff were fine and helpful. Only complaint is breakfast, the small buffet area was crowded and only one coffee machine meant it felt chaotic.
Stayed 1 night in Nov 2025

6/10 Okay

Craig

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Staff were very helpful, especially at Check in. The room was modern but small and was noisy due to being above the lounge area. Room was also very warm even after turning the aircon down. Mattress was very firm, neither of us slept very well. Limited choice of foods at breakfast and a lot of choice was empty. Overall, its not a bad hotel just needs a little bit of work.
Stayed 1 night in Nov 2025

6/10 Okay

Katie

Travelled with family
Liked: Cleanliness
Room was very basic and quite cold. Bathroom was in need of a refuel with cracks and damage to bath. Linens were clean and room was clean but all generally tired. Breakfast was ok very average. Afternoon tea was disappointing and dinner the same. Reception area was clean and dining area tidy but dull. Parking was good for us but we were lucky to get a space.
Stayed 2 nights in Aug 2025

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is a bit tired looking but we couldn’t fault the cleanliness and the attitude of the staff. Will definitely return as the ideal location for the Pavilion theatre
Stayed 1 night in Oct 2025

4/10 Poor

Maria

Disliked: Property conditions & facilities
Room was in need of an update and needed a good clean
Stayed 2 nights in Oct 2025

6/10 Okay

Anthony

Travelled with partner
Liked: Staff & service
Disliked: Amenities
No hot water in either sink or shower.
Stayed 1 night in Oct 2025

6/10 Okay

Ray

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel. Breakfast was frustrating, just one coffee machine available, so a long wait for hot drinks.
Stayed 2 nights in Oct 2025

8/10 Good

Tadashi

Stayed 1 night in Oct 2025