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Grand Palladium Select Costa Mujeres - All Inclusive

5.0 star property
VIP Access

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Photo gallery for Grand Palladium Select Costa Mujeres - All Inclusive

Junior Suite Beachside | View from room
Property video
On the beach, white sand, sun-loungers, beach umbrellas
Free minibar, in-room safe, desk, blackout curtains
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Vialidad Paseo Mujeres, Municipio de Isla Mujeres, Costa Mujeres, QROO, 77440
  • Place, Playa Mujeres Golf Club
    ‪4 min drive‬
  • Place, Mujeres Beach
    ‪7 min drive‬
  • Place, North Beach
    ‪55 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪60 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite Garden View

Free minibar, in-room safe, desk, blackout curtains

Junior Suite Garden View

8.8 out of 10
Excellent
(43 reviews)
  • Garden view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Selection Junior Suite Beachside

View from room

Family Selection Junior Suite Beachside

9.6 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite Garden View Single Use

Free minibar, in-room safe, desk, blackout curtains

Junior Suite Garden View Single Use

9.8 out of 10
Exceptional
(10 reviews)
  • Lake view
  • 66 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite Poolside

Free minibar, in-room safe, desk, blackout curtains

Junior Suite Poolside

9.2 out of 10
Wonderful
(58 reviews)
  • Garden view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite Poolside Ocean View

View from room

Junior Suite Poolside Ocean View

8.4 out of 10
Very good
(9 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Selection Junior Suite Beachside Ocean View

Free minibar, in-room safe, desk, blackout curtains

Family Selection Junior Suite Beachside Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Selection Junior Suite Beachside Panoramic Ocean View

Free minibar, in-room safe, desk, blackout curtains

Family Selection Junior Suite Beachside Panoramic Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite Pool Access

Free minibar, in-room safe, desk, blackout curtains

Junior Suite Pool Access

  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Loft Suite Jacuzzi Terrace

Free minibar, in-room safe, desk, blackout curtains

Loft Suite Jacuzzi Terrace

  • Garden view
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Selection Junior Suite Pool Access Beachside

A hotel room with a large bed, a smaller sofa, a bathroom with a mirror, and a wall with circular decorations.

Family Selection Junior Suite Pool Access Beachside

  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Selection Loft Suite Jacuzzi Terrace

A modern hotel room with a large window, a dining area, and a seating area.

Family Selection Loft Suite Jacuzzi Terrace

  • Garden view
  • 99 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Selection Loft Suite Jacuzzi Terrace Ocean View

A hotel room with a bed, a glass door leading to a balcony with a view of the sea, a bathtub, and a chair.

Family Selection Loft Suite Jacuzzi Terrace Ocean View

  • Sea view
  • 99 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite Pool Access Single use

Free minibar, in-room safe, desk, blackout curtains

Junior Suite Pool Access Single use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite Poolside Single use

Free minibar, in-room safe, desk, blackout curtains

Junior Suite Poolside Single use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite Poolside Ocean View Single Use

View from room

Junior Suite Poolside Ocean View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Loft Suite Jacuzzi Terrace Single use

View from room

Loft Suite Jacuzzi Terrace Single use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Selection Junior Suite Beachside Single use

View from room

Family Selection Junior Suite Beachside Single use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Selection Junior Suite Pool Access Beachside Single use

View from room

Family Selection Junior Suite Pool Access Beachside Single use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Selection Junior Suite Beachside Ocean View Single use

View from room

Family Selection Junior Suite Beachside Ocean View Single use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Selection Junior Suite Beachside Panoramic Ocean View Single use

Free minibar, in-room safe, desk, blackout curtains

Family Selection Junior Suite Beachside Panoramic Ocean View Single use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Selection Loft Suite Jacuzzi Terrace Single use

Free minibar, in-room safe, desk, blackout curtains

Family Selection Loft Suite Jacuzzi Terrace Single use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Selection Loft Suite Jacuzzi Terrace Ocean View Single use

A hotel room with a bed, a glass door leading to a balcony with a view of the sea, a bathtub, and a chair.

Family Selection Loft Suite Jacuzzi Terrace Ocean View Single use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Poolside Junior Suite

  • Sleeps 3
  • Free Wi-Fi

Family Selection Junior Suite Beachside

  • Sleeps 3
  • Free Wi-Fi

Junior Suite With Garden View

  • Sleeps 3
  • Free Wi-Fi

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About this property

Grand Palladium Select Costa Mujeres - All Inclusive

Catch some rays at the beach or spend the day relaxing at Grand Palladium Select Costa Mujeres - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants. Change of towels is available on request.
Grand Palladium Select Costa Mujeres - All Inclusive offers 493 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. 55-inch Smart televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

This Costa Mujeres property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

8 outdoor tennis courts, a health club, and a complimentary water park are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
Our customers tell us they can't get enough of the helpful staff at Grand Palladium Select Costa Mujeres - All Inclusive. During your stay, you'll be within walking distance of Playa Mujeres Golf Club. You'll find features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy local and international cuisine with garden views at Isla Blanca (ShowCooking), one of the property's 8 restaurants and 10 bars/lounges
  • Splash around at the free water park or swim in the 3 outdoor pools
  • Indulge with body wraps, facials, or Swedish massages at the spa
  • Services include babysitting, a free kid's club, and a lifeguard on site
  • Onsite recreation includes 8 outdoor tennis courts, a gym, and a steam room
  • Guests speak favorably about the overall condition of the property and the bar
  • 6.9 mi (11.1 km) from Ultramar Ferry Puerto Juárez and 9.5 mi (15.3 km) from Plaza 28
  • Airport shuttle service available for a fee
Grand Palladium Select Costa Mujeres - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with free beach club on site and umbrellas. At Grand Palladium Select Costa Mujeres - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 10 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This Art Deco property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking and valet parking are free.

This 5-star Costa Mujeres property is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
Isla Blanca (ShowCooking) - Overlooking the garden, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Portofino (Italian) - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
El Dorado (Steak House) - This steakhouse specializes in barbecue and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Chang Thai (Thai Cuisine) - This theme restaurant specializes in Thai cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Sumptuori (Japanese) - This theme restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open select days.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free covered self parking on site
  • Free covered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chang Thai (Thai Cuisine)
  • El Dorado (Steak House)
  • Isla Blanca (ShowCooking)
  • Portofino (Italian)
  • Sumptuori (Japanese)

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • 8 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Health club
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Conference centre (10,710 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 6 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Lifeguards
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Palladium Select Costa Mujeres - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 35.19 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Service fee: MXN 380

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Room service fees of MXN 380 apply for orders made from 10:30 PM-11 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 8 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Palladium Costa Mujeres Resort All Inclusive
Grand Palladium Costa Mujeres Resort Spa All Inclusive
Grand Palladium Costa Mujeres Resort All Inclusive
Grand Palladium Costa Mujeres All Inclusive
Grand Palladium Costa Mujeres Resort Spa All Inclusive
Grand Palladium Resort All Inclusive
Grand Palladium All Inclusive
Grand Palladium All Inclusive

Grand Palladium Select Costa Mujeres - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 615 out of 1000 reviews
Rating 8 - Good. 166 out of 1000 reviews
Rating 6 - Okay. 105 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Juventino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit with family
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great staff very friendly and accommodating!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Samy

Liked: Cleanliness, amenities, property conditions & facilities
Great experience Beautiful resort Nice staff Beautiful beach and multiple pools Great food
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, my concierge Emiliano Rivera made the experience beyond amazing
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Raymond

No ocean view, but overall had a great time with the family.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just as it was advertised. Staff was great.
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Service was exceptional at this property, every employee seemed to go above and beyond. We stayed at the Family Selection and they had so many activities and surprises for our family. Have frequented other all inclusives in the area and this one is at the top of the list for a family vacation spot.
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Tamie Jo

The activities were great, the food was ok, a few of the omelet chefs were quite rude. I had a garden room view. The property was nice.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service by Emiliano
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
The room was fantastic. The staff was awesome. The bartenders at the pool were phenomenal. The resort is beautiful!
Our room
Lobby bar
Pool
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Jessica

Liked: Staff & service, amenities, property conditions & facilities
Breakfast was fresh and there were many options in the main buffet.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach bar was great and Maria, our concierge, was great.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Kateryna

Room was great! Receptionist was very welcoming! However staff at the resort not as much.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Nolan McPhail

Liked: Cleanliness, amenities, property conditions & facilities
You can’t go wrong with this choice — the dining, staff, and hotel are all a cut above.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Banvir

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing, upon check in we were given complimentary access to the TRS side. Maria with the concierge helped us as well and was able to book tennis and restaurants, she was very helpful. We will be returning!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Everything at the resort was amazing ! People , pools and food!
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

AGNIESZKA SYLWIA

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort, very clean, delicious food, great service
Stayed 4 nights in Sep 2025
Verified

6/10 Okay

jose

Liked: Cleanliness, amenities, property conditions & facilities
Food not great Not alot of choices Really nothing great
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Gina

Liked: Cleanliness
Yes
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Taisuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, and the hot water temperature was good. There were staff on the beach who took drink orders, which made the experience stress-free. However, the humidity in the room was quite high, which caused a musty smell like mold, so it would have been better if there had been a dehumidifier.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place with beautiful beachh
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
We experienced a warm welcome and continued attention to all our needs during our stay at the Grand Palladium. Such a beautiful and very well cared for setting with attention to even the small details. The staff was engaging and pleasant throughout our stay. Special kudos to Maria Dorantes (VIP Concierge Grand Palladium) for her caring support during our stay. The food was delicious in all the various restaurants we frequented. We look forward to returning.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Arshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Elise June McNaughton

Liked: Cleanliness, amenities, property conditions & facilities
We had a very warm welcome by the staff and in our room. Room was clean and comfortable. Staff was very helpful. For example, we had issues with our 3rd party airport shuttle and Brando assisted with securing a different ride.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Our VIP Concierge (Maria) Grand Palladium was very responsive and helpful in arranging nightly dinner reservations for our large family group.
Stayed 5 nights in Dec 2025

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