Grand Palladium Select Costa Mujeres - All Inclusive

5.0 star property
VIP Access

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Photo gallery for Grand Palladium Select Costa Mujeres - All Inclusive

On the beach, white sand, sun-loungers, beach umbrellas
Creator video - submitted by Tony Henry
3 outdoor pools, open 8 AM to 8 PM, pool umbrellas, pool loungers
10 bars/lounges, swim-up bar, poolside bar, beach bar
8 restaurants, breakfast, lunch served; local and international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included

Explore the area

View in a map
Vialidad Paseo Mujeres, Municipio de Isla Mujeres, Costa Mujeres, QROO, 77440
  • Mujeres Beach
    ‪6 min drive‬
  • North Beach
    ‪53 min drive‬
  • Dolphin Discovery
    ‪56 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Junior Suite Garden View

8.6 out of 10
Excellent
(37 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Family Selection Junior Suite Beachside

9.4 out of 10
Exceptional
(3 reviews)
  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Junior Suite Poolside

9.0 out of 10
Wonderful
(50 reviews)
  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Junior Suite Poolside Ocean View

8.4 out of 10
Very good
(8 reviews)
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Junior Suite Garden View Single Use

10.0 out of 10
Exceptional
(7 reviews)
  • 66 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Family Selection Junior Suite Beachside Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 66 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Family Selection Junior Suite Beachside Panoramic Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • 66 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

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About this property

Grand Palladium Select Costa Mujeres - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Grand Palladium Select Costa Mujeres - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants. Change of towels is available on request.
Grand Palladium Select Costa Mujeres - All Inclusive offers 493 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. 55-inch Smart televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

This Costa Mujeres property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

8 outdoor tennis courts, a health club, and a complimentary water park are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
Our customers tell us they can't get enough of the helpful staff at Grand Palladium Select Costa Mujeres - All Inclusive. During your stay, you'll be within walking distance of Playa Mujeres Golf Club. You'll find features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy local and international cuisine with garden views at Isla Blanca (ShowCooking), one of the property's 8 restaurants and 10 bars/lounges
  • Splash around at the free water park or swim in the 3 outdoor pools
  • Indulge with hydrotherapy, detox wraps, or body scrubs at the spa
  • Services include babysitting, a free kid's club, and a lifeguard on site
  • Onsite recreation includes 8 outdoor tennis courts, a gym, and a steam room
  • Guests speak favorably about the overall condition of the property and the bar
  • 6.9 mi (11.1 km) from Ultramar Ferry Puerto Juárez and 9.5 mi (15.4 km) from Plaza 28
  • Airport shuttle service available for a fee
Grand Palladium Select Costa Mujeres - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with free beach club on site and umbrellas. At Grand Palladium Select Costa Mujeres - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 10 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This Art Deco property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking and valet parking are free.

This 5-star Costa Mujeres property is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
Isla Blanca (ShowCooking) - Overlooking the garden, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Portofino (Italian) - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
El Dorado (Steak House) - This steakhouse specializes in barbecue and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Chang Thai (Thai Cuisine) - This theme restaurant specializes in Thai cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Sumptuori (Japanese) - This theme restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open select days.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free covered self parking on site
  • Free covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chang Thai (Thai Cuisine)
  • El Dorado (Steak House)
  • Isla Blanca (ShowCooking)
  • Portofino (Italian)
  • Sumptuori (Japanese)

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • 8 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Health club
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Conference centre (10,710 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 6 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Lifeguards
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Palladium Select Costa Mujeres - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Service fee: MXN 380

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Room service fees of MXN 380 apply for orders made from 10:30 PM-11 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 8 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Palladium Costa Mujeres Resort All Inclusive
Grand Palladium Costa Mujeres Resort Spa All Inclusive
Grand Palladium Costa Mujeres Resort All Inclusive
Grand Palladium Costa Mujeres All Inclusive
Grand Palladium Costa Mujeres Resort Spa All Inclusive
Grand Palladium Resort All Inclusive
Grand Palladium All Inclusive
Grand Palladium All Inclusive

Reviews

Grand Palladium Select Costa Mujeres - All Inclusive Reviews

8.4

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 597 out of 1010 reviews
Rating 8 - Good. 181 out of 1010 reviews
Rating 6 - Okay. 104 out of 1010 reviews
Rating 4 - Poor. 67 out of 1010 reviews
Rating 2 - Terrible. 61 out of 1010 reviews

Reviews

10/10 Excellent

addel fernandez

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The stay at the hotel was pleasant and we enjoyed a professional interaction with the staff we are very grateful in particular with miss Maria Teresa she was very supportive with our necessities and questions, for people like her we always planning to comeback that's for everything palladium hotels
Stayed 6 nights in Jun 2025

10/10 Excellent

madelainy

Liked: Cleanliness, amenities, property conditions & facilities
Oll is good
Stayed 5 nights in Jun 2025

6/10 Okay

Eugen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice resort but low quality food.
Stayed 6 nights in May 2025

10/10 Excellent

Julye Souza De

Stayed 4 nights in May 2025

8/10 Good

Surinder Paul, Romford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff could have been more inviting
Stayed 4 nights in May 2025

10/10 Excellent

Melissa

Stayed 5 nights in May 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
We LOVED the property! It was big but plenty of golf carts to take you and also the boats available! We had excellent service with out personal bikers victor and Louie who were top notch. I got yelled at for getting ice (he didn’t really yell but he stated it was his job to get this, haha). We had great service at pool Jesus, Carlos, Brian, so many others I feel bad I forgot their names! We will be back!
Stayed 9 nights in May 2025

4/10 Poor

Nalinkumar

Liked: Property conditions & facilities
Stayed 7 nights in May 2025

8/10 Good

Quentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time and the workers were very attenive and friendly.
Stayed 4 nights in Mar 2025

10/10 Excellent

brillyt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
+++
Stayed 4 nights in Apr 2025

6/10 Okay

Lupe

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
I’m very disappointed with the cleanliness and the mini fridge I wasn’t asking for beer or anything else I just need bottles of water hard to get it!!!
Stayed 6 nights in Apr 2025

8/10 Good

amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean property with friendly and attentive staff. Only drawback is the mediocre food.
Stayed 4 nights in Apr 2025

2/10 Terrible

Jorge

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
We travelled with small children two toddlers. We had the worst experience ever after all this years traveling to Mexico. Be aware if traveling with kids they have shuttles that use the same road as pedestrians and they can easily run into pedestrians we were almost ran over we had to walk with caution and it was so stressful and very unsafe for children. The food was old, cold and had no taste and didn’t have a good presentation. it seems like they would serve the left overs. There is not much to do we were ready to come back home after expending a day there. We all got sick. I would not recommend this place to anyone. Most employees were not friendly and seem bothered. My 2 year old accidentally drop the bracelet ring at the store Pier 27 and they made us pay for it and intended to keep the bracelet. They were rude to us. We did not expect such bad service. We spent so much money for a terrible experience.

10/10 Excellent

Arshia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Apr 2025

8/10 Good

Md Monirul

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good one.
Stayed 5 nights in Apr 2025

6/10 Okay

SAN BENIGNO

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
1. Solicitamos con antelación una cuna para bebé, tanto al hacer la reserva (en las notas) como al momento del check-in. Sin embargo, al llegar a la habitación, la cuna no estaba. Tuvimos que indicarles en varias ocasiones —hasta en finalmente en la cuarta ocasión la trajeron. 2. Viajábamos en grupo, y es razonable pensar que todos querríamos estar en el mismo edificio. No fue así, nos ubicaron en distintas locaciones, lo que complicó la experiencia grupal. 3. En cuanto a los alimentos, esperábamos un nivel más premium, especialmente al comparar con otros hoteles de la misma categoría. Reúsan mucho los alimentos del día anterior y hasta el tras anterior, el arroz blanco olía mal. 4. El servicio de los saloneros fue excelente. Queremos destacar especialmente a Mauro en el restaurante tailandés y an Armando en el japonés. 5. Sobre la limpieza del cuarto: todo iba bien hasta que anoche, después del servicio de limpieza, notamos que los paños usados (que habían quedado en el piso) fueron colgados nuevamente, en lugar de ser reemplazados. También notamos que retiraron la plancha de ropa sin explicación y colocaron una secadora de cabello. Llamamos a servicio de habitaciones para dejar constancia y evitar inconvenientes al momento del check-out. 6. La cama presenta un problema que consideramos importante mencionar: todas las noches he tenido picazón en brazos y cuello, al punto de despertarme en la madrugada.
Stayed 4 nights in Apr 2025

2/10 Terrible

Olivia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unfriendly staff, food was terrible
Stayed 3 nights in Apr 2025

8/10 Good

CINDY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, loved the beach! Only negative is that restaurant reservations were all filled when we arrived and we could not get in
Stayed 4 nights in Mar 2025

10/10 Excellent

Manolito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended place to stay and relax - all inclusive.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Book your dining reservations once you arrive. To get your mini bar stocked each day you will need to leave a tip. Staff around the pizza stop are excellent. All restaurants were very good.
Stayed 6 nights in Apr 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am definitely going back next time I’m out in Mexico. Very great experience.
Stayed 3 nights in Apr 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Best resort
Stayed 4 nights in Mar 2025

10/10 Excellent

Phelix

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to relax and enjoy
Stayed 7 nights in Apr 2025

10/10 Excellent

Leticia Garcia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025