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Best Western The Hilcroft Hotel West Lothian

3.0 star property

Choose dates to view prices

Photo gallery for Best Western The Hilcroft Hotel West Lothian

Restaurant
Exterior
Desk, iron/ironing board, free cots/infant beds, free rollaway beds
Lobby
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
East Main Street, Whitburn, Livingston, Bathgate, Scotland, EH47 0JU
  • Place, Polkemmet Country Park
    ‪3 min drive‬
  • Place, Murrayfield Stadium
    ‪39 min drive‬
  • Place, Princes Street
    ‪46 min drive‬
  • Airport, Edinburgh (EDI)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Standard Room, 1 Double Bed, Non Smoking

9.4 out of 10
Exceptional
(23 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Standard Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Family Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room, 2 Single Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Family Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Standard Room, 1 Double Bed, Accessible, Non Smoking

Standard Room, 1 Double Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Superior Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Best Western The Hilcroft Hotel West Lothian

A restaurant, a bar/lounge, and a conference center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Best Western The Hilcroft Hotel West Lothian offers 32 accommodations with complimentary bottled water and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

This Bathgate hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Best Western The Hilcroft Hotel West Lothian. During your stay, you'll be within walking distance of Polkemmet Country Park. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute drive from Polkemmet Country Park and a few minutes from Scottish Owl Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 1076 square feet (100 square meters) and includes a conference center. The business-friendly Best Western The Hilcroft Hotel West Lothian also features a terrace, a garden, and complimentary newspapers in the lobby. Self parking is free.

This 3-star Bathgate hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7 AM to 9 AM.
Best Western The Hilcroft Hotel West Lothian has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily English breakfast available 7 AM to 9 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Conference centre (1,076 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-width doorways

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 14.95 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Glasgow Livingston Hilcroft Hotel Bathgate

Best Western Hilcroft Hotel Bathgate

Best Western Hilcroft Bathgate

Best Western Hilcroft

Best Western Glasgow Livingston Hilcroft Bathgate

Best The Hilcroft West Lothian

Best Western Glasgow Livingston Hilcroft Hotel

Best Western The Hilcroft Hotel West Lothian Hotel

Best Western The Hilcroft Hotel West Lothian Bathgate

Best Western The Hilcroft Hotel West Lothian Hotel Bathgate

Best Western The Hilcroft Hotel West Lothian Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 193 out of 391 reviews
Rating 8 - Good. 144 out of 391 reviews
Rating 6 - Okay. 37 out of 391 reviews
Rating 4 - Poor. 13 out of 391 reviews
Rating 2 - Terrible. 4 out of 391 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities
Pleasant stay
Stayed 1 night in Feb 2026

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff, very comfortable room, extremely comfortable bed, lovely meal.
Stayed 1 night in Feb 2026

2/10 Terrible

Amy

There was no hot water in the shower, bath or sink.
Stayed 1 night in Feb 2026

10/10 Excellent

Alastair

Liked: Cleanliness, amenities, property conditions & facilities
Very clean staff very polite and helpful
Stayed 1 night in Jan 2026

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, amenities
There were no staff in the reception. The bathroom was gross and had mould all over the shower sealant
Stayed 1 night in Dec 2025

8/10 Good

Keisha

Liked: Cleanliness, amenities, property conditions & facilities
Rooms old fashion.
Stayed 4 nights in Jan 2026

8/10 Good

Kulwinder Singh

Stayed 1 night in Dec 2025

6/10 Okay

mark

Liked: Cleanliness
Disliked: Property conditions & facilities
Ok for 1 night
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
Staff very helpful and accommodating. Easy parking.
Stayed 2 nights in Dec 2025

10/10 Excellent

George

Stayed 5 nights in Nov 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All I expected. Will become a regular booking
Stayed 1 night in Dec 2025

8/10 Good

thomas

Travelled with family
Liked: Cleanliness, staff & service
Yes clean
Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Liked: Property conditions & facilities, room comfort
Fine
Stayed 1 night in Dec 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room and excellent service
Stayed 1 night in Dec 2025

10/10 Excellent

Matthew giles

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean and warm. The best thing are the staff. Really friendly and accommodating.
Stayed 2 nights in Nov 2025

6/10 Okay

Tony

Business traveller
the room was clean, the staff were perfunctory yet pleasant the breakfast was nice and the perking was easy
Stayed 1 night in Nov 2025

8/10 Good

Barrie

Stayed 1 night in Nov 2025

10/10 Excellent

Yetunde

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and cosy
Stayed 2 nights in Nov 2025

10/10 Excellent

Abbey

Stayed 1 night in Oct 2025

10/10 Excellent

Louise, hungerford

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Would stay again thank you
Stayed 1 night in Nov 2025

10/10 Excellent

Gul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the hotel and had a very exceptional breakfast
Stayed 2 nights in Oct 2025

4/10 Poor

Danielle

Liked: Cleanliness
Disliked: Staff & service

No hot water for showers

Room and bathroom were quiet, clean and well presented, although bathroom did have a mild damp smell. Bed was very comfortable and we had a great night sleep despite a wedding being held in the hotel that night. However in the morning neither of us were able to have a hot shower, despite running the shower on and off over an hour (between 7 - 8am). When we spoke to staff on check-out we were essentially told that the further away from the hot water system your room is then you get less hot water when the system is in demand. Very frustrating that this is a known issue and they still insist on putting people in those rooms. Even more frustrating that there was very little apology from the staff about the issue who had a “well that’s just the way it is” attitude about our experience. As someone who frequently stays in Best Western hotels this wasn’t the level of service I have previously experienced from the brand and I will not be staying here again.
Stayed 1 night in Oct 2025

8/10 Good

Denise

Business traveller
Hotel reception very nice rest of the hotel dated, food in resturant was very nice
Stayed 1 night in Oct 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms could do with update, staff very friendly
Stayed 1 night in Oct 2025

10/10 Excellent

patrice

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Oct 2025

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