Location was good, just about everything else was awful. We had to drag large suitcases up and down two flights of stairs, including a spiral staircase, the bed was very noisy and very uncomfortable, thought about sleeping in the floor, but the floor covering was so thin the bed just won. Carpet in the hallway was nicer, which is why we could hear snoring coming from the hallway in the morning. We had a terrible sleep as we couldn't move in the bed without making a huge amount of noise. Bedside lamp didn't work, couldn't open window. Couldn't connect to Wi-Fi, although the receptionist was very helpful and tried hard to assist us, we could only connect downstairs. Other cleaning staff we saw in the morning ignored us when we wished them a good morning