10/10 Excellent
Emily
21 Jan 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From Yorkshire to Edinburgh :)
We stayed for our anniversary and we didnt actually realise until bed time that wed actually been upgraded to a queen size bed, which was absolutely blissful! So thank you for this. We spent half our holiday in bed.
Cannot fault the cleanliness or room. Spotless. Had all the facilities we needed: kettle, tea etc, ironing board, luggage rack, hairdryer, towels.
I did ring down to reception to ask for room service but other than for towels etc, they dont do this. I wanted to order some drinks but they dont do any food or drink room service or any service, other than purchasing pop or hot drinks at reception.
If they had food and drink this would definitely be a fantastic 5 star review. Maybe look in to this? Even if its just sandwiches and crisps?
The room was perfect. I did have trouble falling asleep though. We were room 304 and theres no view other than a uni builiding or something behind which has massive generators whirling all night. Even with window closed and curtains shut it was so noisy, but I got used to it after the first night. The queen bed definitely helped as I was too comfy to complain. If you have children or a light sleeper this side of the building isnt good for noise.
I was extra cold the 2nd night and asked at reception for a blanket, 5 minutes later they brought a queen size blanket up which was soooo comfy and warm.
Heating is controllable in the room. Nice and toasty. Great shower. Bed is in a great position for the TV.
Breakfast fab!!
Emily
Stayed 2 nights in Jan 2025