6/10 Okay
Mrs Caroline
Business traveller
24 Sept 2025
Liked: Cleanliness, property conditions & facilities
Be aware of some unhelpful changes
I've stayed at The Scholar for many year for a conference at the nearby conference centre. It had features that were helpful for a business stay: a very large desk area, and space to unpack business clothes.
Sadly, my first room had neither of these features. The old drawer unit and desk area were gone, replaced by a very small desk/vanity unit. The small closet had an upright slot for an ironing board but the ironing board no longer fitted the slot but was using up the entire full-length hanging area. The amenities tray had moved from the previous drawer unit into the small wardrobe so any items hung in the wardrobe would dangle into cupsAnd a previous sensible chair to sit on at the large desk was replaced by a small round 'pouffe' stool. There are no drawers at all to unpack into, and there was nowhere (apart from the floor) to place a suitcase so that I could 'live out of my suitcase'.
I protested to the 'client relationship manager' about these things and simply got a bland 'I'm sorry we can't meet your needs'.
My first room was also on the top floor, and a heavy rain shower on the roof woke me up at 3am on my first night. So I asked to be moved.
Imagine my surprise to discover that my new room had an appropriate ironing board so I could hang clothes, and also a suitcase stand! Plus they brought me a proper chair. So they were perfectly able to meet my needs, after all.
Ask for a lower-floor room and a suitcase stand.
Mrs Caroline
Stayed 4 nights in Sep 2025