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4.2 out of 5

"Lovely hotel. We have a big room on the 8th floor. Bedding lovely & comfortable. Only downside is the bathroom steams up after showering because there ... " More

By a verified traveller on Mon 09 Mar 2020

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Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Crowne Plaza Harrogate. During your stay, you're just a quick walk from Harrogate Convention Centre. Free WiFi in public areas, a restaurant and a fitness centre are available. This 4-star hotel has 214 rooms over 11 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with flat-screen TVs, fridges and electric kettles
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a fitness centre
  • Guests have great things to say about the central location and the comfortable guestrooms
  • Steps from Harrogate Convention Centre and 5 minutes on foot from Turkish Baths and Health Spa

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€76* Per night/room 19 Nov - 20 Nov

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Crowne Plaza Harrogate ratings based on 18 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Harrogate

Everyone (12) Couples (3) Business (2)
5 out of 5
Lovely hotel. We have a big room on the 8th floor. Bedding lovely & comfortable. Only downside is the bathroom steams up after showering because there is no working extractor fan.

Posted by on 9 Mar 2020

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5 out of 5
Great location for town centre, great for exhibition centre

Posted by on 3 Feb 2020

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5 out of 5
Great location. Welcoming staff. Handy parking. Lovely good sized room. Would certainly stay again.

Posted by on 23 Oct 2019

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4 out of 5
Very poor WiFi. Service at breakfast was a bit hit and miss. Food good

Posted by on 19 Oct 2019

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1 out of 5

Posted by on 26 Sep 2019

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5 out of 5

Posted by on 8 Mar 2019

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5 out of 5
Very good well priced hotel Restaurant dinner wasn’t great

Posted by on 29 Jan 2019

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2 out of 5
Only one member of staff on the reception, she had an atttitude tried to say I didn’t pay for breakfast when my booking clearly stated I had. Said it was a complication with booking.com but I didn’t use them I used ebookers like every other time I go to a hotel and had no problem before.. Eventually got that sorted and arrived at my room and I was disappointed to see it was 2 single beds that had been put together when I requested a double or a queen room. Checking out they charged me £135 for the hotel room when I had already payed the full amount through ebookers. They stated it was a hold on the account but clearly it wasn’t when I noticed 2 transactions on my account for the room and also tried to add a parking charge onto my booking when I didn’t have a car in the car park. After complaining and explaining they refunded me the parking and room and still waiting for the money to go into my bank. 1st time staying in harrogate, certainly will not be returning back to this hotel any time soon had nothing but problems.

Posted by on 2 Jan 2019

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5 out of 5

Excellent location, service and facilities

Great for our overnight stay, couldn’t fault it - would recommend

Posted by on 30 Jun 2018

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4 out of 5
Check In process not very good. Ebookers app stated check in from 2pm. Turned up at 2pm to be told no room not available as hotel check in is 3pm.

Posted by , from Easington Village on 8 May 2018

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About the Crowne Plaza Harrogate

Location Kings Road, Harrogate, England HG1 1XX

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 6705 square feet (623 square metres) and includes conference rooms. A fitness centre, a terrace, and multilingual staff are also featured at the eco-friendly Crowne Plaza Harrogate. For a fee, parking is available. This 4-star Harrogate hotel is smoke free.

  • 1 building
  • 214 guestrooms or units
  • 11 levels
  • 6705 sq ft of conference space
  • 623 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Leeds (LBA-Leeds Bradford) (20.4 km / 12.7 mi)
  • Train station: Harrogate Station (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Crowne Plaza Harrogate offers 214 forms of accommodation with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually decorated. 32-inch Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • Flat-screen television
  • Cable channels
  • Fridge
  • Electric kettle
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 6:30 AM to 9:30 AM.

Springs Restaurant – This restaurant serves breakfast and dinner.

Springs Bar & Terrace – This bar specialises in British cuisine and only serves dinner. Open daily.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast.The property affirms that it follows sanitisation practices of Clean Promise (IHG) guidelines.The property affirms that it adheres to the Ecolab (third-party expert - Global) sanitisation guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 16.95 per person (approximately)
  • Self-parking fee: GBP 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Harrogate Holiday Inn
  • Holiday Inn Harrogate
  • Holiday Inn Hotel Harrogate
  • Holiday Hotel Harrogate
  • Holiday Inn Harrogate, Yorkshire
  • Holiday Inn Harrogate Hotel
  • Crowne Plaza Harrogate Hotel
  • Crowne Plaza Harrogate Hotel
  • Crowne Plaza Harrogate Harrogate
  • Crowne Plaza Harrogate Hotel Harrogate

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.