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 Newcastle-upon-Tyne •1 Room
 Newcastle-upon-Tyne • 1 Room
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Grand Hotel Sunderland

4-star property
Queens Parade, Sunderland, England (01) 562 1066
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4.1 out of 5
Very good!
See all 8 ebookers Reviews

"Very nice hotel. Location is very good. But hotels is for sleeping well as well and I didn’t sleep properly eventhough I was so tired after attending ... " More

By a verified traveller on Tue 08 Nov 2022

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Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€58* Per night/room 19 May - 20 May

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Grand Hotel Sunderland. Free WiFi in public areas, free self-parking and an indoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served weekdays for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, free food shopping service and supervised childcare
  • On-site recreation includes a gym and a sauna
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Grand Hotel Sunderland ratings based on 8 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Hotel Sunderland

Everyone (2) Couples (4) Family (3)
5 out of 5
Seaside

Posted by , from Kettering on 10 Jul 2023

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3 out of 5
Very nice hotel. Location is very good. But hotels is for sleeping well as well and I didn’t sleep properly eventhough I was so tired after attending a party at the ballroom. Pillows are so hard and high for me. I had to try and use cussions from sofa. So overall I couldn’t guve a five star due to this.

Posted by on 8 Nov 2022

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5 out of 5
Good location. Great hotel

Posted by on 11 Dec 2021

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4 out of 5
This is a traditional seaside hotel in an excellent location on the promenade. The hotel in places is quite dated (furnishings, decoration, carpets). The twin room we had was spacious and had a large bathroom with both bath and shower. Breakfast was disappointing as the produce used was of poor quality and badly cooked. We had to ask for the bacon to be cooked again as it was nearly raw. It is a buffet breakfast so everything is precooked including eggs. Overall the room rates are good value but the breakfast is not worth buying.

Posted by on 15 Sep 2021

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3 out of 5
The hotel as a great location, very close to the beach. The room was not very clean, lots of hair on bedding, rusty taps in bathroom; but overall good sized room. The checkin in/out felt very rushed, with not much explanation about things. We were not told if parking needed to be paid, or access to swimming pool. Staff forgot to book us in for breakfast when agreed previously. Overall a good experience considering the last minute deal we had, however after staying I think the price was slightly high (£140 for 2 nights). Most of the staff was lovely though and the area is amazing, great beach for walks and close to lots of amenities!

Posted by on 9 Jul 2021

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5 out of 5
Under the present Covid situation the staff at the hotel did everything possible to assist and help us enjoy our stay

Posted by , from Stevenage on 13 Jul 2020

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3 out of 5
The bed was very comfortable, however woken at 6am as the guests before us had arranged a wake up call then again at 6.20 am. So ensure you cancel any wake up calls

Posted by on 21 Mar 2019

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Comment from Hotel Management

31 Mar 2019 by Front Office Manager

Thank you for commenting on your experience, we apologise for the broken sleep and have reminded our housekeeping staff to check all rooms for previous alarm calls. On the positive side I am happy to hear that you found the bed comfortable, hopefully we will be able to welcome you here again soon.

5 out of 5

Fantastic Hotel...

Pros: Everything
Cons: Bar prices were a bit expensive.
Location: Fantastic restaurants nearby "Fat Buddha"
This is a great hotel with fantastic facilities, friendly staff, comfortable rooms and excellent beds.

Posted by , from Dumfries - Scotland on 3 Mar 2017

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About the Grand Hotel Sunderland

Location Queens Parade, Sunderland, England SR6 8DB

Property Features

  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Terrace
  • Newspapers for purchase
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Business-friendly amenities include desks and telephones. Bathrooms include baths or showers. Housekeeping is provided on a daily basis.

  • Television
  • Electric kettle
  • Bath or shower
  • Housekeeping (daily)
  • Telephone
  • Desk
  • Heating
  • Ensuite bathroom
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, American Express and Barclaycard. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Online penalty collection
  • No gap period between guest stays

Hotel Names

  • Marriott Hotel Sunderland
  • Marriott Sunderland
  • Sunderland Marriott
  • Marriott Sunderland Hotel Sunderland
  • Sunderland Marriott Hotel
  • Grand Sunderland
  • Sunderland Marriott
  • Grand Hotel Sunderland Hotel
  • Grand Hotel Sunderland Sunderland
  • Grand Hotel Sunderland Hotel Sunderland

You should know

  • Children stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.