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Maldron Hotel Newcastle

4.0 star property
VIP Access

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Photo gallery for Maldron Hotel Newcastle

Exterior
In-room dining
Hypo-allergenic bedding, in-room safe, laptop workspace
Reception
Breakfast, lunch, dinner served; garden views

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
Newgate Street, Newcastle-upon-Tyne, England
  • Place, Chinatown
    ‪1 min walk‬
  • Place, St. James' Park
    ‪3 min walk‬
  • Place, Quayside
    ‪16 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.2 out of 10
Wonderful
(49 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Single

Hypo-allergenic bedding, in-room safe, laptop workspace

Deluxe Double Single

8.8 out of 10
Excellent
(32 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Executive King

Hypo-allergenic bedding, in-room safe, laptop workspace

Executive King

7.6 out of 10
Good
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Family Room

Hypo-allergenic bedding, in-room safe, laptop workspace

Executive Family Room

9.2 out of 10
Wonderful
(5 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, in-room safe, laptop workspace

Deluxe Twin Room

8.8 out of 10
Excellent
(18 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Hypo-allergenic bedding, in-room safe, laptop workspace

Junior Suite

  • Sleeps 2
  • 1 King Bed

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About this property

Maldron Hotel Newcastle

This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and dry cleaning are onsite.
Maldron Hotel Newcastle offers 265 air-conditioned accommodations with safes and irons/ironing boards. 32-inch flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Maldron Hotel Newcastle. During your stay, you're just a quick walk from St. James' Park. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy garden views while dining at Grain & Grill Restaurant
  • Full breakfast served daily for a fee
  • Amenities include a front-desk safe, 4 meeting rooms, and laundry facilities
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Steps from Chinatown and 3 minutes by foot from St. James' Park
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. 4 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. Maldron Hotel Newcastle also features a vending machine, a garden, and coffee/tea in a common area.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Grain & Grill Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Grain & Grill Bar - Onsite bar. Open daily.
Red Bean Roastery Coffee - This coffee shop serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Grain & Grill Bar
  • Grain & Grill Restaurant
  • Red Bean Roastery Coffee

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
For bookings of 10 people or more, this property charges GBP 100 bond per room on arrival against damages and / or noise disruption to other guests which is refundable on departure providing there has been no issues during the stay.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 for adults and GBP 6 for children
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Maldron Hotel Newcastle Newcastle-upon-Tyne
Maldron Newcastle Newcastle-upon-Tyne
Maldron castle castleuponTyne
Maldron Hotel Newcastle Hotel
Maldron Hotel Newcastle Newcastle-upon-Tyne
Maldron Hotel Newcastle Hotel Newcastle-upon-Tyne

Maldron Hotel Newcastle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 730 out of 1101 reviews
Rating 8 - Good. 249 out of 1101 reviews
Rating 6 - Okay. 72 out of 1101 reviews
Rating 4 - Poor. 27 out of 1101 reviews
Rating 2 - Terrible. 23 out of 1101 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Jacob

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Was clean.
Stayed 4 nights in Nov 2025

4/10 Poor

Donald

Business traveller
Liked: Cleanliness, staff & service
The heating would not turn down from 27 degrees. Worst night's sleep at any hotel I can remember. Breakfast was good.
Stayed 1 night in Nov 2025

10/10 Excellent

Jamie, West Sleekburn

Stayed 2 nights in Oct 2025

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, amenities
I always try and stay here on my trip to Newcastle, perfect location in the city centre. Would stay here a few times a year, only downside in the food in the restaurant Isn’t the best, breakfast is fine but the dinner can be hit or miss.
Stayed 3 nights in Nov 2025

8/10 Good

Sarah

Stayed 1 night in Nov 2025

8/10 Good

Alister

Liked: Cleanliness, amenities
Nice modern hotel. Room was reasonable size, clean, had everything you'd need and was comfortable. I didn't eat or drink there. The only slight inconvenience is the lack of parking but there's a couple of multi storeys a few minutes walk away. I paid £23 for 24 hours.
Stayed 1 night in Nov 2025

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, amenities
Clean room excellent location.
Stayed 1 night in Nov 2025

10/10 Excellent

Wendy

Stayed 2 nights in Nov 2025

10/10 Excellent

Alexis

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room and excellent hotel location
Stayed 2 nights in Nov 2025

8/10 Good

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a good variety of food for breakfast and its location is great for seeing the Newcastle sites.
Stayed 3 nights in Nov 2025

6/10 Okay

Stewart

Liked: Cleanliness, staff & service, amenities
Given a triple room instead of a double which made it a little tight in the room
Stayed 1 night in Nov 2025

10/10 Excellent

Rennie

Stayed 1 night in Nov 2025

10/10 Excellent

Oussama

Stayed 2 nights in Nov 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

dorothy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel spotless. Staff excellent
Stayed 1 night in Nov 2025

6/10 Okay

Jacqueline

Travelled with group
Disliked: Staff & service
The pros: The location was great: close to the train station, shops and bars. Comfy bed and I slept well. The cons: We were surprised that as a modern hotel there was no fridge in the room. The customer service was poor. We reported to reception that the toliet was faulty. The staff member did not allow me to give details of the issue and said she would get maintenance to look at it. They did not attend to it. This morning we returned to the room after breakfast to find that we were locked out as our keys had been timed out. If you check in online, it locks you out at 10am on the day of departure rather than 11am. Moreover, they have not changed the time to take into account the end of British Summer Time. After returning downstairs the response was that there are a lot of locks to change. It is a problem they are clearly aware of so why not put a sign up warning people!
Stayed 2 nights in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
The hotel is very user friendly and great location in the centre of town
Stayed 1 night in Nov 2025

6/10 Okay

Kristina

The shower and toilet were running water after using
Stayed 1 night in Nov 2025

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was spotless ,staff were helpful , the hotel was pretty close to everything , I’d book again
Stayed 1 night in Nov 2025

6/10 Okay

Kevin

Business traveller
Liked: Cleanliness
Nothing spectacular. Hotel seem to be a good level in central locations nothing to float your boat.
Stayed 1 night in Nov 2025

8/10 Good

Carmel

Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Lovely quiet room (requested) which was very well appointed and immaculately clean. It was my husband’s birthday and he was given a card, some chocolates and we were each given a drink ‘on the house!’ Great staff too!
Stayed 1 night in Nov 2025

8/10 Good

Carrington

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
No issues whatsoever. Clean, centrally located and good breakfast. Would stay again.
Stayed 2 nights in Nov 2025

6/10 Okay

Abby

Stayed 5 nights in Nov 2025

10/10 Excellent

Denis

Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful.room good size and nice and clean.
Stayed 2 nights in Nov 2025

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