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Maldron Hotel Newcastle

4.0 star property
VIP Access

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Photo gallery for Maldron Hotel Newcastle

Exterior
Reception hall
Breakfast, lunch, dinner served; garden views
In-room dining
Hypo-allergenic bedding, in-room safe, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Newgate Street, Newcastle-upon-Tyne, England
  • Place, Chinatown
    ‪1 min walk‬
  • Place, St. James' Park
    ‪3 min walk‬
  • Place, Newcastle-upon-Tyne Theatre Royal
    ‪4 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.2 out of 10
Wonderful
(46 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Single

Hypo-allergenic bedding, in-room safe, laptop workspace

Deluxe Double Single

8.8 out of 10
Excellent
(29 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive King

Hypo-allergenic bedding, in-room safe, laptop workspace

Executive King

7.6 out of 10
Good
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Family Room

Hypo-allergenic bedding, in-room safe, laptop workspace

Executive Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, in-room safe, laptop workspace

Deluxe Twin Room

8.8 out of 10
Excellent
(17 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Hypo-allergenic bedding, in-room safe, laptop workspace

Junior Suite

  • Sleeps 2
  • 1 King Bed

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About this property

Maldron Hotel Newcastle

Hotel with a restaurant, steps from Chinatown
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and dry cleaning are onsite.
Maldron Hotel Newcastle offers 265 air-conditioned accommodations with safes and irons/ironing boards. 32-inch flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Maldron Hotel Newcastle. During your stay, you're just a quick walk from St. James' Park. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy garden views while dining at Grain & Grill Restaurant
  • Full breakfast served daily for a fee
  • Amenities include a front-desk safe, 4 meeting rooms, and laundry facilities
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Steps from Chinatown and 3 minutes by foot from St. James' Park
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. 4 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. Maldron Hotel Newcastle also features a vending machine, a garden, and coffee/tea in a common area.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Grain & Grill Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Grain & Grill Bar - Onsite bar. Open daily.
Red Bean Roastery Coffee - This coffee shop serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Grain & Grill Bar
  • Grain & Grill Restaurant
  • Red Bean Roastery Coffee

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
For bookings of 10 people or more, this property charges GBP 100 bond per room on arrival against damages and / or noise disruption to other guests which is refundable on departure providing there has been no issues during the stay.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 for adults and GBP 6 for children
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Maldron Hotel Newcastle Newcastle-upon-Tyne
Maldron Newcastle Newcastle-upon-Tyne
Maldron castle castleuponTyne
Maldron Hotel Newcastle Hotel
Maldron Hotel Newcastle Newcastle-upon-Tyne
Maldron Hotel Newcastle Hotel Newcastle-upon-Tyne

Maldron Hotel Newcastle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 687 out of 1038 reviews
Rating 8 - Good. 237 out of 1038 reviews
Rating 6 - Okay. 70 out of 1038 reviews
Rating 4 - Poor. 23 out of 1038 reviews
Rating 2 - Terrible. 21 out of 1038 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, friendly staff, great food
Stayed 3 nights in Sep 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in the heart of town

Nice hotel with very comfortable beds. Spacious lounge and bar area and great breakfast choice.
Stayed 2 nights in Sep 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in centre of Newcastle but no parking.
Stayed 1 night in Jul 2025

2/10 Terrible

Jane

Disliked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Swapnil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Stayed 2 nights in Aug 2025

8/10 Good

Rebecca

Liked: Cleanliness, property conditions & facilities, room comfort

Good Stay

Hotel didn't look much from the outside but was lovely inside, room big enough for couple, had good view from window, aircon good, bed comfy, room clean, breakfast good. Only complaint would be that both the cups in our room were chipped around the top which I wouldn't expect for a hotel that is supposed to be 4 star.
Stayed 2 nights in Aug 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Caitlyn

Stayed 1 night in Aug 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Bright fresh modern hotel. Options for food are good and some great value deals on food. Rooms are spacious but only provide very limited hanging and no real shelf space. Lighting in the rooms are quite dim apart from the bedside reading lights. Hairdryer is tired and worn and very well used and I requested a replacement which was brought up swiftly. Room service was great and speedy too. The only disappointment was the housekeeping on our 3rd day, cups not cleaned, bins not emptied, coffee machine pods that had been used were placed on top of the coffee machine as though they were new, and few other things- we did get clean towels. The reception again rectified for us. Reception and food and beverage staff were top notch!
Stayed 3 nights in Aug 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and luxurious
Stayed 1 night in Aug 2025

10/10 Excellent

Ben

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Great location, close to the city centre and a short walk from the train station. The room was large considering the price was pretty reasonable. We found the room clean and towels were changed for our 2nd night. Victoria could not have possibly been nicer or more helpful for both our check-in and checkout. Highly recommended.
Stayed 2 nights in Aug 2025

10/10 Excellent

Louise

Stayed 1 night in Aug 2025

10/10 Excellent

Crismel

Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Stayed 2 nights in Aug 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent central location

This was our first visit here, we stayed for 2 nights and I've no doubt we will be back. Every staff member we met was warm, friendly, professional and extremely helpful. We upgraded our room to a Executive King & Single Room, the room itself was very clean, on a corner location and was massive with an amazing huge floor to ceiling window with city views, we took great delight in sitting having drinks at the table and chairs watching the world go by. We weren't disturbed by any street noise whatsoever. The bathrobes were so soft and fluffy, plenty towels, toiletries, teas, coffees, biscuits etc. Breakfast was delicious with a good selection. Enjoyed sitting in the courtyard, lovely space. Our only bugbear was the lack of storage space, especially in such a large room and, while I don't mind living out of a suitcase for a couple of nights some shelf / drawer storage would have been good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and in a great location
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super stay

Easy, personless check in. Hotel easy to navigate. Room key needed to operate lift. Very central
Stayed 1 night in Aug 2025

10/10 Excellent

Ann

Travelled with group
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Mohanad

Stayed 2 nights in Aug 2025

8/10 Good

Sean

Stayed 1 night in Aug 2025

8/10 Good

Keil

Dd
Stayed 1 night in May 2025

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