Maldron Hotel Newcastle

4.0 star property
VIP Access

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Photo gallery for Maldron Hotel Newcastle

Exterior
1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace
Breakfast, lunch, dinner served; garden views
Exterior
Reception hall

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Newgate Street, Newcastle-upon-Tyne, England
  • St. James' Park
    ‪3 min walk‬
  • Castle Keep
    ‪9 min walk‬
  • Quayside
    ‪16 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Executive King

8.0 out of 10
Very good
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Executive Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Double Single

8.6 out of 10
Excellent
(22 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Deluxe Double Room

9.2 out of 10
Wonderful
(36 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room

8.8 out of 10
Excellent
(12 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Maldron Hotel Newcastle

Eco-certified hotel with a 24-hour front desk and a coffee shop
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and dry cleaning are onsite.
Maldron Hotel Newcastle offers 265 air-conditioned accommodations with safes and irons/ironing boards. 32-inch flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Maldron Hotel Newcastle. During your stay, you're just a quick walk from St. James' Park. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy garden views while dining at Grain & Grill Restaurant
  • Full breakfast served daily for a fee
  • Amenities include a front-desk safe, 4 meeting rooms, and laundry facilities
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Steps from Chinatown and 3 minutes by foot from St. James' Park
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. 4 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. The eco-certified Maldron Hotel Newcastle also features a vending machine, a garden, and coffee/tea in a common area.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Grain & Grill Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Grain & Grill Bar - Onsite bar. Open daily.
Red Bean Roastery Coffee - This coffee shop serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Grain & Grill Bar
  • Grain & Grill Restaurant
  • Red Bean Roastery Coffee

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
For bookings of 10 people or more, this property charges GBP 100 bond per room on arrival against damages and / or noise disruption to other guests which is refundable on departure providing there has been no issues during the stay.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 for adults and GBP 6 for children
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Property is also known as

Maldron Hotel Newcastle Newcastle-upon-Tyne
Maldron Newcastle Newcastle-upon-Tyne
Maldron castle castleuponTyne
Maldron Hotel Newcastle Hotel
Maldron Hotel Newcastle Newcastle-upon-Tyne
Maldron Hotel Newcastle Hotel Newcastle-upon-Tyne

Maldron Hotel Newcastle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 675 out of 1017 reviews
Rating 8 - Good. 233 out of 1017 reviews
Rating 6 - Okay. 70 out of 1017 reviews
Rating 4 - Poor. 19 out of 1017 reviews
Rating 2 - Terrible. 20 out of 1017 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Sam

Stayed 1 night in Mar 2025

10/10 Excellent

leslie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 3 nights in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would come back

Inside hotel was nice but the outside was pretty filthy, unfortunately we were there the weekend of the Newcastle fc parade and the town centre was a busy so not sure if this didn’t help. Staff were generally friendly but rolling your eyes when mentioning that an item we were leaving until we went for our train was fragile wasn’t a great attitude. However if we come back to Newcastle we would look to book this hotel again, really central and even though it was an extremely busy weekend it was so quiet in our room
Stayed 2 nights in Mar 2025

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

We stayed here on the busiest night of the year in Newcastle with the football parade. They let us check in early with our bags. The first room had a window seal issue and they immediately moved us when we complained about the noise. We got a room on the top floor. Perfect quiet and comfort. The room was well equipped. There was a nice restaurant with great food. Getting a taxi in the morning was very easy with their service. Very convenient to the train station. We would definitely stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a firm fave of the maldron chain. Great hotel and friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, walking distance from Everywhere
Stayed 1 night in Mar 2025

10/10 Excellent

Reniece

Stayed 2 nights in Feb 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Bradley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoy staying at the Maldron, always a pleasurable experience
Stayed 1 night in Mar 2025

8/10 Good

Paul

Travelled with partner
Liked: Amenities, property conditions & facilities
A lovely hotel. Room was decent size and all fixtures n fittings were good quality. I think the cleanliness needs to improve. There was a sticky item on top of the duvet as if part of a sweet had been dropped. The underneath of the toilet was a yellow stained colour and there was a blood mark on the wall next to the toilet. I would expect this to be cleaned off.
Stayed 1 night in Mar 2025

10/10 Excellent

Cheryl

Stayed 1 night in Mar 2025

8/10 Good

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
2nd stay at the Maldron, no issues first visit but on 2nd visit noisy during the night due to room at front of hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

AJIT

Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay would stay again
Stayed 1 night in Mar 2025

8/10 Good

Zoe

Stayed 1 night in Mar 2025

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All fine
Stayed 1 night in Mar 2025

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Pier Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Caitlin

Stayed 1 night in Feb 2025