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Holiday Inn Express Newcastle City Centre by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Newcastle City Centre by IHG

Exterior
Meeting facility
Bar (on property)
Reception
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
Waterloo Square St James Boulevard, Newcastle-upon-Tyne, England, NE1 4DN
  • Place, Chinatown
    ‪4 min walk‬
  • Place, St. James' Park
    ‪7 min walk‬
  • Place, Newcastle-upon-Tyne Theatre Royal
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room (with Free Hot Breakfast)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Standard Room, 2 Single Beds (with Free Hot Breakfast)

Standard Room, 2 Single Beds (with Free Hot Breakfast)

9.2 out of 10
Wonderful
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Single Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Room amenity

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.6 out of 10
Excellent
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed (with Free Hot Breakfast)

8.8 out of 10
Excellent
(30 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Holiday Inn Express Newcastle City Centre by IHG

Hotel with a restaurant, 9-minute walk to St. James' Park
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include coffee/tea in a common area, a 24-hour front desk, and express check-out.
Holiday Inn Express Newcastle City Centre by IHG offers 130 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. This Newcastle-upon-Tyne hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

The free breakfast at Holiday Inn Express Newcastle City Centre by IHG gets high marks from our customers. During your stay, you're just a quick walk from St. James' Park. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front-desk safe, meeting rooms, and an elevator
  • Guests have great things to say about the breakfast and the clean accommodations
  • 9 minutes by foot from St. James' Park and a 3-minute drive from Quayside
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

The business-friendly Holiday Inn Express Newcastle City Centre by IHG also features a vending machine, coffee/tea in a common area, and express check-out.

This 3-star Newcastle-upon-Tyne hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Holiday Inn Express Newcastle City Centre by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 10 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways (86 centimetre high)
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 10 per day (499 ft away)
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Newcastle City Centre
Express Newcastle City By Ihg
Holiday Inn Express Newcastle City Centre
Holiday Inn Express Newcastle City Centre by IHG Hotel
Holiday Inn Express Newcastle City Centre an IHG Hotel

Holiday Inn Express Newcastle City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 600 out of 1002 reviews
Rating 8 - Good. 312 out of 1002 reviews
Rating 6 - Okay. 52 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, amenities
Both Reception staff in the late shift Saturday 8th November were fab - really chatty, friendly and welcoming. Unfortunately I didn’t catch their names
Stayed 1 night in Nov 2025

10/10 Excellent

COLIN

Liked: Cleanliness, property conditions & facilities, room comfort
Check in brilliant we very early but allowed to check in so kind and friendly at reception
Stayed 1 night in Nov 2025

8/10 Good

Asif

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff members spot on, kind & helpful. Rooms are a bit tired & dated. Bed was ok
Stayed 1 night in Oct 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Michael at check in was very friendly and took time to explain the off site parking and went through times for bars breakfsst etc
Stayed 1 night in Nov 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Location handy for rail station. A local map for the central city centre would be useful as immediate area was a little confusing.
Stayed 2 nights in Oct 2025

10/10 Excellent

maria

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay very clean hotel. They have a nice selection of breakfast options.
Stayed 3 nights in Oct 2025

6/10 Okay

Steve

Stayed 1 night in Oct 2025

6/10 Okay

Ricky

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a toastie in the evening. It was cold in places. At breakfast they had run out of certain foodstuffs. It was the English holidays in a busy city centre hotel so they must have known beforehand that they would be busy. Rooom was very clean and quiet. Just the food- or lack of it- let it down.
Stayed 1 night in Oct 2025

4/10 Poor

debbie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Room was fine check in Man was rude critical of our choice of food that evening so rude ! Breakfast we went down at 08.15 queued to get a table then there was no hot food other than beans and tomatoes . They had run out of bacon has browns sausages eggs no croissant no pancakes or pastries and then no bread for toast !!! Ended up with a bowl of cereal and some beans. ! How can a. Hotel serving breakfast run out an hour before end of service . Certainly won’t stay there again £13 to park car and insulted at checking in then not getting any decent breakfast had to go to local Greggs for a bacon roll . Never been so disappointed in a holiday inn express if they knew they were just surely they should ensure there was ample food . No apology they just expect you To accept only choice is cereal left at 08.30 and hot drinks . Even fruit was only oranges no banana or apples. No yoghurts total shambles what on earth did I pay for ?? Wish we had stayed at a competitor now . Absolutely won’t use this hotel again. Only good thing was comfy bed but the pillows were hard heating was noisy kept coming in randomly disturbing out sleep . Really think I’d have been better off sleeping in car as didn’t get what I paid for ! Unhappy customer.
Stayed 1 night in Oct 2025

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Conor

Stayed 1 night in Oct 2025

10/10 Excellent

Alver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Hillary

Stayed 2 nights in Oct 2025

10/10 Excellent

Trevor

Stayed 1 night in Sep 2025

10/10 Excellent

ANN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel and friendly staff , good breakfast choice too ,would definitely book again
Stayed 1 night in Oct 2025

10/10 Excellent

Lorraine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has everyou beed for a really good stay in Newcastle. The guys who met us upon arrival were fernominal. Thank you so much xxxx
Stayed 1 night in Oct 2025

10/10 Excellent

Marcel Erwin van

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. All the staff were super helpful. Very friendly. Room was great. Quiet. Breakfast was excellent. Close to train metro and buses. Highly recommend this property.
Stayed 8 nights in Oct 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was lovely for an overnight stay in the city
Stayed 1 night in Oct 2025

6/10 Okay

Craig

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2025

6/10 Okay

George

Stayed 2 nights in Aug 2025

8/10 Good

Fran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice area of town, plenty of bars nearby
Stayed 3 nights in Oct 2025

10/10 Excellent

Peter

The first thing thing to hit you is the reception staff , so polite helpful and friendly ! The reception area , clean and had a welcome feeling. The room we had must have been refurbished as it had in place the things you needed , like somewhere to hang your coats and my wife said a shower with a folding door . The man at the reception was so helpful in giving advice on the places to see and how to get there . Breakfast was great! My wife and I (we are in our early eighties)decided on a whim to spend a few days in Newcastle and we loved the city and the hotel made it great
Stayed 3 nights in Oct 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2025

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