Malmaison Newcastle

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Newcastle-upon-Tyne •1 Room

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Newcastle-upon-Tyne • 1 Room

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Malmaison Newcastle, Newcastle-upon-Tyne, current page

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4.1 out of 5

Very good!

See all 8 ebookers Reviews

"Pleasant stay, good value, great location. " More

By a verified traveller on Sat 18 Jun 2022

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

€84* Per night/room 19 May - 20 May

Signature Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Bridge View Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Club Deluxe

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Deluxe Bridge View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Bridge View Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Double

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

See all rooms (10)

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Malmaison Newcastle. Features include free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

Free WiFi and wired Internet
Full breakfast served daily for a fee
Self-parking available for a fee
Indulge with manicures and pedicures, facials or Swedish massages at the spa
Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
On-site recreation includes a gym
Guests really like the accommodation for the cleanliness and comfy beds
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

Malmaison Newcastle ratings based on 8 Verified Reviews

Review Summary

4.1 out of 5 4.0 out of 5.0

Room cleanliness 5.0 out of 5.0

Service & staff 5.0 out of 5.0

Room comfort 0.0 out of 5.0

Hotel condition 4.5 out of 5.0

Guest reviews for Malmaison Newcastle

2 out of 5

Nice locations and breakfast was amazing. Not happy about the welcome. Not professional at all. Parking was in the plaza next to the hotel. It is on the top floor. Not convenient if you have a few suit cases, and it cost £10 for a 24-hour period which was never mentioned at the time of the hotel booking.

Posted by Muhammad on 2 Nov 2023

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Comment from Hotel Management

6 Nov 2023 by Reception

Dear Muhammad,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon. Kind regards,Malmaison Newcastle Team

4 out of 5

Pleasant stay, good value, great location.

Posted by Stephen on 18 Jun 2022

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Comment from Hotel Management

19 Jun 2022 by Reception

Dear Stephen, Thank you for taking the time to review your stay, I’m really pleased that you had a great stay and enjoyed our fabulous location at Malmaison Newcastle experience. We very much look forward to welcoming you back to our hotel again soon. Kind regards, Malmaison Newcastle Team

5 out of 5

Easy check in, great location right on the quayside, friendly staff!

Posted by Keith on 21 Sep 2020

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Comment from Hotel Management

22 Sep 2020 by Daniel

Thank you for taking the time to review your stay, I’m really pleased that you had a great stay and enjoyed our fabulous location at Malmaison Newcastle experience. We very much look forward to welcoming you back to our hotel again soon. Kind regards, Malmaison Newcastle Team

5 out of 5

Amazing service. Got an upgrade to a river view room. Service was fantastic

Posted by LCB, from Whitburn on 13 Aug 2020

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Comment from Hotel Management

15 Aug 2020 by Daniel

4 out of 5

Warm, professional check in. Room spotless although I would have expected the room to have been updated and decorated whilst being closed. The inside of the wardrobe, drawers and doors were in need of being painted.

Posted by Jill, from Middlesbrough on 13 Jul 2020

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Comment from Hotel Management

14 Jul 2020 by Neil

4 out of 5

Large, comfortable room in a historic building. Excellent location on the Quayside - walking distance from centre (or 5 mins via Q3 bus). Staff excellent.

Posted by a verified traveller on 13 Dec 2019

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Comment from Hotel Management

14 Dec 2019 by Neil

5 out of 5

Beautiful hotel. First time in a Malmaison, and I will be back. Quality, quality, quality.

Posted by Kayla on 1 Dec 2019

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Comment from Hotel Management

1 Dec 2019 by Malmaison Newcastle Team

Dear Kayla, Thank you for taking the time to review your stay, I’m really pleased that you had a great stay and enjoyed our fabulous location at Malmaison Newcastle experience. We very much look forward to welcoming you back to our hotel again soon. Kind regards,

4 out of 5

Like the quirkiness of the Malmaison hotels and the dining is always first class! Superior room was a good sized room but felt it should of had a few extra touches like bottled water, bathrobes etc. Parking facilities very good, reasonably priced and close to hotel. As with all Malmaisons well worth the extra £2 for a cooked breakfast.

Posted by a verified traveller on 1 Sep 2019

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Comment from Hotel Management

8 Sep 2019 by Neil

About the Malmaison Newcastle

Location 104 Quayside, Newcastle-upon-Tyne, England NE1 3DX

Property Features

Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front desk safe
Tour and ticket information
Wedding services available
Lift
No smoking on site
Bar or lounge
Dining venue

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

Parking: Self parking available for a surcharge

Food & Drink

24-hour room service is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.

Hot stone massage
Deep tissue massage
Swedish massage
Manicures and pedicures
Body treatments
Facial treatments
Aromatherapy treatments
Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk

Hotel Policies

Check-in

Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests driving to the property should contact this property in advance for parking information.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Payment types

Children and extra beds

Children are welcome.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

One child stays free
Service animals are allowed
Service animals are exempt from fees/restrictions
Credit card pre-authorization
Property does not offer on-site COVID-19 testing
Property does not require health documentation at check-in
Cashless transactions are available
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities on-site
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Pets allowed in specific rooms only
Staff does not wear personal protective equipment
Mobile key entry is not available
Debit cards not accepted
Protective clothing is not available to guests
Food service has not been amended for enhanced safety
No shield between guests and staff in main contact areas
Staffed front desk
Children stay free - maximum age 12
Guests are not provided with hand sanitiser
Social distancing measures are not in place
Contactless check-in is not available
Property is not currently implementing any enhanced cleaning measures
Smoke detector
Children stay free
Parking height restrictions apply
Individually-wrapped food options are not available
Online penalty collection
No gap period between guest stays

Hotel Names

Malmaison Hotel
Malmaison Hotel Newcastle
Malmaison Newcastle
Newcastle Malmaison
Malmaison Newcastle Hotel Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel Newcastle-upon-Tyne

You should know

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Green Tourism Programme

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.