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3.5 out of 5

"Good reception and parking but the room very compact and the en suite a wet room with no adjustable shower head. The en suite radiator leaked and the ... " More

By a verified traveller on Thu 28 Nov 2019

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Double Room (Small)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Basic Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Newcastle Jesmond Hotel, you'll be within walking distance of Jesmond Cricket Ground. You'll find features such as free WiFi in public areas and free self-parking, plus a snack bar/deli.

  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry and luggage storage
  • Just a 5-minute drive from St. James' Park and a few minutes from Quayside

Newcastle Jesmond Hotel ratings based on 4 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Newcastle Jesmond Hotel

Everyone (1) Couples (3)
1 out of 5
First time using this property and 'Luke Stays'. There are no staff at this property it is all\done by entry codes. On arrival there were no spaces left in the rear car park even though I was told there would be parking. The whole area is permit parking so trying to find a place to park is really quite difficult. Not what you need after a 100 mile drive and at 9.00 pm. Trying to enter the building from the car park (to drop the bags off) there was an unusual coded door lock that was not included in the pre visit video's. Entry by the code pad at the front door was okay and the code given was as notified in pre visit information. However, we could not find the key box that contained our key to the room. The room lock was not part of pre visit information and we were looking for a key lock that actually wasn't there. After nearly half an hour and in a fit of despair my partner found there was a key pad on the room door (it was really quite difficult to make the numbers appear - it already must be suffering from use). After several attempts as the touch pad didn't always recognise the touch, we gained access. The rooms were tiny; there was dust behind the bathroom door (clearly never been cleaned with bathroom door shut); the room was very hot - even with window wide open; bed was two singles pushed together and really quite uncomfortable. I particularly object to the paperwork to be completed in advance and the hided cost of the damage waver. Iwill avoid in future.

Posted by on 1 Jul 2022

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4 out of 5
Good reception and parking but the room very compact and the en suite a wet room with no adjustable shower head. The en suite radiator leaked and the noise from rain water running off the roof outside was very loud.

Posted by on 28 Nov 2019

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Comment from Hotel Management

10 Dec 2019 by NJ Hotel

Thanks to your reviews , we had rectified the issues you had mentioned and we welcome you again very soon.

5 out of 5
It was amazing people complain about the wet room but we loved it.

Posted by on 23 Jul 2019

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4 out of 5

Posted by on 29 Apr 2019

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Comment from Hotel Management

20 May 2019 by NJ HOTEL

Thank you for your reviews and we welcome you back very soon.

Renovations + Closures

This property is closed from 8 September 2023 to 7 September 2025 (dates subject to change).

Property Features

There's a snack bar/deli on site. WiFi is free in public spaces. Newcastle Jesmond Hotel also features laundry facilities, dry cleaning/laundry services, and express check-out. Free self parking is available. This 3-star Newcastle-upon-Tyne hotel is smoke free.

  • 1 building
  • 21 guestrooms or units
  • 4 levels
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Train station: Manors Station (2.6 km / 1.6 mi)
  • Metro station: West Jesmond Station (0.6 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Newcastle Jesmond Hotel offers 21 accommodations with a hairdryer and blackout curtains. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with digital channels. Bathrooms include a shower. This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested.

  • Select Comfort beds
  • LCD television
  • Digital channels
  • Egyptian cotton linens
  • Shower
  • Hairdryer
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Sound-insulated rooms
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:30 PM

Special check-in instructions:

There is no front desk at this property. This property doesn't offer after-hours check-in. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival.

Guests will receive an email 72 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance.

This property does not have a front desk. This property doesn't offer after-hours check-in. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival.

Guests will receive an email 72 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, Eurocard and Barclaycard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • No front desk
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Guests must register online prior to arrival
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests must provide a copy of their passport in advance
  • Children stay free - maximum age 3
  • Guests are not provided with hand sanitiser
  • Private entrance
  • Social distancing measures are in place
  • Guest will receive an email before arrival 72 hours
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 35 per accommodation, per stay
  • A damage deposit of GBP 35 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: GBP 35 (subject to availability)
  • Late check-out fee: GBP 35 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Jesmond
  • Hotel Jesmond Newcastle
  • Hotel Newcastle Jesmond
  • Jesmond Hotel
  • Jesmond Hotel Newcastle
  • Jesmond Newcastle
  • Jesmond Newcastle Hotel
  • Newcastle Hotel Jesmond
  • Newcastle Jesmond
  • Newcastle Jesmond Hotel
  • Newcastle Jesmond Hotel Newcastle-upon-Tyne
  • Newcastle Jesmond Newcastle-upon-Tyne
  • Newcastle Jesmond Hotel Hotel
  • Newcastle Jesmond Hotel Newcastle-upon-Tyne
  • Newcastle Jesmond Hotel Hotel Newcastle-upon-Tyne

You should know

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.