The Gibside Hotel

3.5 star property

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Relax in comfort with a large bed, framed picture, and convenient nightstand.
Stunning traditional building with a symmetrical facade and lush green surroundings.
Relax in our inviting lobby, where a bar area offers seating and dining options amidst a beautiful stained glass ceiling and elegant decor.
Relax in this stylish living room with two sofas, a coffee table, and a vibrant carpet.
Features a bathtub, sink, and glass shower enclosure.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Laundry

Explore the area

Map
Front Street, Whickham, Newcastle-upon-Tyne, England, NE16 4JG
  • Intu
    ‪3 min drive‬
  • Utilita Arena Newcastle
    ‪7 min drive‬
  • St. James' Park
    ‪9 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪11 min drive‬

Room options

Junior Suite

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

9.0 out of 10
Wonderful
(12 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, Accessible

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

8.6 out of 10
Excellent
(24 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

The Gibside Hotel

Hotel in Newcastle-upon-Tyne with a 24-hour front desk and a coffee shop
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a meeting room, and concierge services.
The Gibside Hotel offers 44 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers, spring water baths, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at The Gibside Hotel. During your stay, you'll be close to St. James' Park. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 9 minutes by car from St. James' Park and 10 minutes from Quayside
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. The Gibside Hotel also features tour/ticket assistance, concierge services, and laundry facilities. Self parking is free.

This 3.5-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7:00 AM to 9:00 AM.
Pacos Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Daily English breakfast available 7:00 AM to 9:00 AM for a fee: GBP 9.95 to 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lounge Bar
  • Pacos Restaurant

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (122 centimetre high)

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 9.95 to 12.95 per person
  • Pet fee: GBP 20 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Gibside Hotel
Gibside Hotel Newcastle-upon-Tyne
Gibside Newcastle-upon-Tyne
Best Western Plus Gibside Hotel Newcastle-upon-Tyne
Best Western Plus Gibside Hotel
Best Western Plus Gibside Newcastle-upon-Tyne
Best Western Plus Gibside
The Gibside Hotel Hotel
Best Western Plus Gibside Hotel
The Gibside Hotel Newcastle-upon-Tyne
The Gibside Hotel Hotel Newcastle-upon-Tyne

The Gibside Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 321 out of 633 reviews
Rating 8 - Good. 223 out of 633 reviews
Rating 6 - Okay. 65 out of 633 reviews
Rating 4 - Poor. 14 out of 633 reviews
Rating 2 - Terrible. 10 out of 633 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Angela

Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Jonathon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Owen

Stayed 1 night in Apr 2025

8/10 Good

Darren

Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Abdelrazek

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Andy

Stayed 1 night in Mar 2025

6/10 Okay

Gillian

Business traveller
Disliked: Cleanliness, property conditions & facilities

Disappointed

Hotel lift was out of order had to drag my case up 2 flight of stairs with a bad knee. Staff were friendly but hotel was bedrooms were dated the ceiling in my room looks like it had been water damaged and artex all cracked abd discoloured, Bathroom looked newish but sink obviously had issues with the plug as it had been removed leaving broken edges. The shower was terrible water just dribbled out, Carpets were all marked and look very tired. The saving grace was my evening meal this was delicious and staff were very friendly but bedrooms need some TLC
Stayed 1 night in Apr 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Anthony

Stayed 1 night in Mar 2025

10/10 Excellent

Nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immaculately clean and value for money. Ideal location
Stayed 1 night in Mar 2025

8/10 Good

Andrew

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

IAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fitted my needs.
Stayed 1 night in Feb 2025

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gibside, good job

We only stayed at this hotel for one night and it was great. The check in/out was quick and straightforward. Staff were pleasant and very helpful. It’s a lovely looking hotel, the decor was beautiful. Only little problem was the shower was difficult to turn on and not hot enough when turned to max. Other than that we all said we would stay there again.
Stayed 1 night in Feb 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Silvio

Stayed 2 nights in Feb 2025

10/10 Excellent

Sarah

We had a lovely stay, a lovely Hotel in and a great bar area, would highly recommend, very good price also
Stayed 1 night in Feb 2025

10/10 Excellent

Diane

Stayed 2 nights in Feb 2025

10/10 Excellent

Steph

Stayed 1 night in Jan 2025

8/10 Good

Niki

Travelled with partner
Liked: Cleanliness, staff & service
Great location with plenty bars and restaurants around, good transport links to Newcastle. comfortable bed, rooms dated but staff friendly and cheap parking too. Would return.
Stayed 1 night in Feb 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, room comfort
Value for money,easy access into city centre
Stayed 1 night in Feb 2025

10/10 Excellent

James

Stayed 1 night in Dec 2024

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely couple of days at the Gibside. Staff really friendly and food delicious
Stayed 2 nights in Jan 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay here regularly when attending family get togethers. The staff are always super friendly, the rooms are clean and comfortable. Rest assured, we will.be staying again.
Stayed 1 night in Jan 2025