The Gibside Hotel

3.5 star property

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Photo gallery for The Gibside Hotel

A hotel room with a large bed, a wooden headboard, a red carpet, a bedside telephone, and a framed picture on the wall.
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Exterior
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
Front Street, Whickham, Newcastle-upon-Tyne, England, NE16 4JG
  • Place, Bowes Museum
    ‪9 min walk‬
  • Place, Derwent Walk Country Park
    ‪14 min walk‬
  • Place, Metrocentre
    ‪7 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪18 min drive‬

Room options

Standard Double Room

8.6 out of 10
Excellent
(31 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Classic Double Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Classic Double Room

9.0 out of 10
Wonderful
(15 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Junior Suite

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Design Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

The Gibside Hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a meeting room, and concierge services.
The Gibside Hotel offers 44 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, spring water baths, designer toiletries, and complimentary toiletries.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at The Gibside Hotel. During your stay, you'll be within walking distance of Metrocentre. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 9 minutes by car from St. James' Park and 11 minutes from Quayside
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. The Gibside Hotel also features tour/ticket assistance, concierge services, and laundry facilities. Self parking is free.

This 3.5-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7:00 AM to 9:00 AM.
Pacos Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily English breakfast available 7:00 AM to 9:00 AM for a fee: GBP 9.95 to 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lounge Bar
  • Pacos Restaurant

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (122 centimetre high)

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 9.95 to 12.95 per person
  • Pet fee: GBP 20 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Gibside Hotel
Gibside Hotel Newcastle-upon-Tyne
Gibside Newcastle-upon-Tyne
Best Western Plus Gibside Hotel Newcastle-upon-Tyne
Best Western Plus Gibside Hotel
Best Western Plus Gibside Newcastle-upon-Tyne
Best Western Plus Gibside
The Gibside Hotel Hotel
Best Western Plus Gibside Hotel
The Gibside Hotel Newcastle-upon-Tyne
The Gibside Hotel Hotel Newcastle-upon-Tyne

The Gibside Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 370 out of 738 reviews
Rating 8 - Good. 259 out of 738 reviews
Rating 6 - Okay. 79 out of 738 reviews
Rating 4 - Poor. 18 out of 738 reviews
Rating 2 - Terrible. 12 out of 738 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the middle of a lovely village. The views from the restaurant/bar were gorgeous!! Good array of shops, bars & takeaways within walking distance of the hotel. Staff were friendly.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best hotels I’ve stayed here. All staff from cleaners, reception staff and catering staff were all very friendly. The place was spotless and very comfortable. Next time I visit Newcastle I will stay here again
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sylwia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rob

Liked: Cleanliness, amenities, property conditions & facilities
Great price. Great location.
Stayed 1 night in Feb 2026
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please don't hide the kettle and cup's in the wardrobe I didn't see them until I was leaving The shower was excellent hot and powerful beds comfortable and the Room is warm if you turn the heating up
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed on a Saturday night. The decor is a little dated but the room was very comfy and clean. The breakfast was great and the lady that served us was hilarious. I would definitely stay here again. Just to bear in mind that there are no lifts so you would need to be able to deal with stairs if you stay here.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Karol

Liked: Cleanliness
Every single aspec, was absolutely perfect and all combined gives a “home” kind of atmosphere.Highly recommended.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Clare

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was really warm, comfy bed , good choice of food and a large quiet room.
Stayed 1 night in Nov 2025
Verified

8/10 Good

tak cheong russ

Liked: Cleanliness, staff & service, property conditions & facilities
Very good in general.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable stay.The room was clean ,comfy bed ,liked the shower cap which i had forgotten but there wasnt any shower gel only shampoo !!.The parking was limited .Enjoyed the breakfast which was lovely .
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Clean, friendly, spacious rooms, excellent breakfast
Stayed 1 night in Nov 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Staff were very helpful and courteous, room was very clear but a waste bin in the room would have been nice.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

C B

Liked: Staff & service, property conditions & facilities, room comfort
Nice location , friendly staff
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Mr

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are a little dated , but overall very enjoyable stay and fabulous breakfast
Stayed 1 night in Nov 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Yes Food very good indeed
Stayed 1 night in Dec 2025
Verified

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Fine
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Margaret Patricia

Liked: Cleanliness, staff & service, amenities
We were VERY COLD. AND COULDNT SLEEP. THE STAFF WERE AMAZINGLY HELPFUL.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay very friendly and helpful staff very welcoming will Definitely stay again…
Stayed 1 night in Aug 2025
Verified

8/10 Good

lyndsay

Liked: Cleanliness, amenities
Clean facilities, nice bed, on suite bathroom
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and lovely hotel
Stayed 1 night in Aug 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel ideal for Newcastle and Metrocentre. Rooms were comfortable and clean and the staff were lovely. Breakfast was excellent and good value
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel ideally located for our visit
Stayed 1 night in Jun 2025
Verified

8/10 Good

Allan

Liked: Cleanliness, staff & service, amenities
All.good
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed , stayed in a deluxe double.Staff all very friendly.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. The room was good Parking was limited but there was pay andndisplay.parking across the road.
Stayed 3 nights in Oct 2025