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The Roker Hotel, BW Premier Collection

4.0 star property
VIP Access

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Photo gallery for The Roker Hotel, BW Premier Collection

A terrace with wicker furniture, a table with a bottle and glasses, and a view of the sea and beach.
Cocktail bar, ocean views, open selected days
Meeting facility
Indoor wedding
Coffee shop

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
Roker Terrace, Sunderland, England, SR6 9ND
  • Place, Whitburn Sands
    ‪15 min walk‬
  • Place, Stadium of Light
    ‪5 min drive‬
  • Place, Sunderland Empire
    ‪7 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪47 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

7.2 out of 10
Good
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Single Room

  • Sleeps 1
  • Free Wi-Fi

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

The Roker Hotel, BW Premier Collection

This smoke-free hotel features 2 restaurants, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
The Roker Hotel, BW Premier Collection offers 43 accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations with rainfall showerheads and hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at The Roker Hotel, BW Premier Collection. During your stay, you'll be within walking distance of Whitburn Sands. You'll find features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 13 minutes by foot from Whitburn Sands and a 2-minute drive from St Peter's Church
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly The Roker Hotel, BW Premier Collection. Free self parking is available.

This 4-star Sunderland hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 9:30 AM.
The Roker Hotel, BW Premier Collection has 2 restaurants serving breakfast, lunch, and dinner.
Poetic License - This cocktail bar overlooks the ocean and specializes in soul food. A children's menu is available. Open select days.
1842 Café & Bistro - Overlooking the ocean, this restaurant serves lunch and dinner. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 1842 Café & Bistro
  • Poetic License

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 11:00 AM and 1:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests might experience some noise from the bar located downstairs.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • Dining venue(s)
  • Meeting facilities
The following facilities are closed on New Year's Eve:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 12.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Roker Hotel Sunderland
Roker Hotel BW Premier Collection
Best Western Roker Sunderland
Best Western Roker
Roker Hotel Sunderland
Best Western Sunderland
Roker BW Premier Collection
Best Western Roker Hotel
The Roker Hotel BW Premier Collection
The Roker Hotel, BW Premier Collection Hotel
The Roker Hotel, BW Premier Collection Sunderland
The Roker Hotel, BW Premier Collection Hotel Sunderland

The Roker Hotel, BW Premier Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 460 out of 999 reviews
Rating 8 - Good. 316 out of 999 reviews
Rating 6 - Okay. 132 out of 999 reviews
Rating 4 - Poor. 59 out of 999 reviews
Rating 2 - Terrible. 32 out of 999 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Nice staff, lovely breakfast, comfy beds accommodated a change in circumstances which was lovely.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Staff were so friendly and helpful, the rooms were clean and comfortable, we will definitely be returning.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very welcoming in all areas
View from our bedroom
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Lovely room, great rwstaurants and bar insite
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Sheila

Liked: Cleanliness, staff & service, amenities
Very comfortable room , excellent friendly & professional staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Lovely hotel. Great location .plenty of parking
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Peter

Liked: Staff & service
Good location for sea front. Hotel looking tired and in need of an update. Could have been cleaner.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities
The facilities were excellent and clean
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Spotless , staff lovely , very comfortable .Breakfast was very average but good value for money. Will definitely stay again
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Nick

Disliked: Amenities, property conditions & facilities
It’s a maze of a building.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Glen

Liked: Cleanliness, staff & service, amenities
Great shower and a clean room Breakfast was wonderful
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Stayed plenty of times. Staff are so friendly and welcoming. Rooms are quality. Excellent bar and food, with good atmosphere
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great bar.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean bedroom with amenities. Breakfast and evening meal were very good.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are always very friendly and accommodating.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel . Unique rooms .everyone is different. Better than generic premier inn etc
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Didnt use business facilities or parking so cannot comment.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
Fabulous location right on the sea front
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Alison Spear

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in May 2025
Verified

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay , excellent location
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, Good breakfast, nice bar, attentive staff, only issue was the Wardrobe door and drawer were broken.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Motor Parts Direct

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good size but above the bar so was noisy til late evening - audible over TV. No blind in bathroom was an interesting choice ? Overall ok
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

steve

Minor thing, the towel rail in the bathroom was noisy, water running through it. Sounds minimal and ear plugs help.
Stayed 1 night in Mar 2026

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