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St Giles House Hotel

3.5 star property

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Photo gallery for St Giles House Hotel

A grand chandelier with intricate crystal details and a large, ornate ceiling with a skylight.
A spacious lobby with leather sofas, wooden tables, and large windows with green plants.
A table set for a meal with a bottle of champagne, glasses, a plate of pastries, and a flower centerpiece.
A bar area with a blue counter, wooden chairs, and a sofa with cushions.
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Parking available

Explore the area

View in a map
41-45 St Giles St, Norwich, England, NR2 1JR
  • Place, Norwich City Hall
    ‪3 min walk‬
  • Place, Norwich Theatre Royal
    ‪3 min walk‬
  • Place, Norwich Castle
    ‪9 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪10 min drive‬

Room options

View all photos for Executive Double Room (not dog friendly)

Executive Double Room (not dog friendly)

Executive Double Room (not dog friendly)

9.0 out of 10
Wonderful
(23 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for The Georgian Double (dog friendly)

The Georgian Double (dog friendly)

The Georgian Double (dog friendly)

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room (not dog friendly)

Twin Room (not dog friendly)

Twin Room (not dog friendly)

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite (not dog friendly)

Junior Suite (not dog friendly)

Junior Suite (not dog friendly)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Georgian Suite (not dog friendly)

Georgian Suite (not dog friendly) | Living area

Georgian Suite (not dog friendly)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room (not dog friendly)

Superior Double Room (not dog friendly)

Superior Double Room (not dog friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Premium bedding, minibar, individually decorated, individually furnished

Standard Double Room

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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Exterior
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About this property

St Giles House Hotel

This hotel features a full-service spa, a restaurant, and a bar/lounge. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and massage/treatment rooms.
St Giles House Hotel offers 24 accommodations with minibars and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 50-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us they can't get enough of the helpful staff at St Giles House Hotel. During your stay, you're just a quick walk from Norfolk Broads. Free breakfast, free WiFi in public areas, and a full-service spa are available. This property offers pet-friendly amenities like food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Indulge with body wraps, aromatherapy, or detox wraps at the spa
  • Services include a concierge, luggage storage, and wedding services
  • Steps from St Giles Church and 6 minutes by foot from Norfolk Broads
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
St Giles House Hotel offers its guests a full-service spa. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 558 square feet (52 square meters) and includes conference space. Spa services, a terrace, and coffee/tea in a common area are also featured at St Giles House Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Norwich hotel.

Guests are served free cooked-to-order breakfast daily from 7:30 AM to 10:00 AM.
SGH Brasserie - This brasserie serves breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • SGH Brasserie

Things to do

  • Full-service spa

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • 558 square feet of conference space

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • High-pile carpet in room
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: GBP 30.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per day.
  • Cribs (infant beds) are available for GBP 25.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30.00 (subject to availability)
  • Late check-out fee: GBP 30.00 (subject to availability)
  • Crib (infant bed) fee: GBP 25.0 per day
  • Rollaway bed fee: GBP 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

St Giles House Hotel Norwich
St Giles House Norwich
Hotel St Giles House Hotel Norwich
Norwich St Giles House Hotel Hotel
Hotel St Giles House Hotel
St Giles House
St Giles House Hotel Hotel
St Giles House Hotel Norwich
St Giles House Hotel Hotel Norwich

St Giles House Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 200 out of 404 reviews
Rating 8 - Good. 127 out of 404 reviews
Rating 6 - Okay. 54 out of 404 reviews
Rating 4 - Poor. 19 out of 404 reviews
Rating 2 - Terrible. 4 out of 404 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Trevor

Excellent place to stay in the centre of Norwich. Great breakfast. Dinner menu was good, great steak.
Plantation garden, 10 minute walk from hotel
The Lanes
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities
Lovely period hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Lovely place to stay. Friendly staff, relaxed atmosphere, large comfortable room, perfect location and food from new menu in the restaurant was amazing. Love staying at St Giles!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The central location in Norwich is perfect for theatre goers and foodies! Good parking (when you discover the route in - don't forget to give car registration to reception). Efficient and friendly staff, great breakfast, very comfortable bed.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities
Welcoming staff, wonderful breakfast and a comfortable room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Clean room, great staff. Super near Town and Theatre :)
Stayed 1 night in Jan 2026
Verified

8/10 Good

MAUREEN

Liked: Cleanliness, staff & service
Staff very friendly and very welcoming,hotel was clean and warm but very dated The breakfast buffet was limited and the cooked breakfast was tasty, but you had to ask for toast as they didnt offer it also no side plates on the table We like that the Hotel was in a great location.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming reception. Friendly staff, lovely quiet room, nice stout! 👍 amazing breakfast! Would definately stay again. Right in heart of the city ideal location for event nearby.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service
The food and drinks are excellent especially the breakfasts. Unfortunately the rooms are being refurbished over time and ours was particularly tired with a part of the window structure missing. Overall the hotel is in an ideal place for a stay in Norwich and I would use it again!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, amenities
Very helpful and freindly staff, room clean and large. Lovely decor, good restaurant.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean spacious room, central location handy for theatre. Tried the new Irish inspired dinner menu which was very interesting and enjoyed everything we tried.
Stayed 1 night in Jan 2026
Verified

8/10 Good

D

Liked: Cleanliness, staff & service, amenities
We liked this hotel and enjoyed the atmosphere - a positive mix of a traditional hotel with modern flashes. according to notices in our room there is ongoing refurbishment to guest rooms which makes sense as our room whilst very clean and well equipped could be described a being tired. A great team who were attentive and helpful. We enjoyed the late night bar and good breakfast.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, staff and location
Stayed 1 night in Jun 2025
Verified

8/10 Good

michael

Liked: Cleanliness, property conditions & facilities
Nice people, all good, including the food except that we could not get WiFi in our rooms.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, helpful and friendly. Breakfast was very good and the bar staff were very good. Our Executive room was a good size, good shower room had all the amenities shown but I wouldn’t describe it as executive. It was clean but decor was basic, no “frills”. Great to be in the city centre with parking. We would use it again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities
Very nice hotel. Amazing bathroom with large tub. Breakfast cooked to my liking. Carpark was a bit of a pain to get to.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
The room was lovely & clean. The staff were friendly & helpful. If we stay in Norwich again would definitely book here again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal place for trips up to Norwich which I do quite a lot.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Adrian

Liked: Cleanliness, staff & service
Staff were very helpful
Stayed 1 night in Nov 2025
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service
Great staff, very helpful.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Nov 2025

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