St Giles House Hotel

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Where to?

Dates

August 2025

September 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

24/7 front desk
Room service
Spa
Parking available
Bar

Explore the area

41-45 St Giles St, Norwich, England, NR2 1JR

Market Place
‪6 min walk‬
Norwich Castle
‪7 min walk‬
Norwich Cathedral
‪13 min walk‬
Norwich (NWI-Norwich Intl.)
‪7 min drive‬

Room options

Twin Room (not dog friendly)

Excellent

Sleeps 2
2 Twin Beds

Junior Suite (not dog friendly)

1 bedroom
Sleeps 2
1 Double Bed

Georgian Suite (not dog friendly)

Wonderful

Sleeps 2
1 Double Bed

1 bedroom, premium bedding, minibar, individually decorated

Standard Double Room

Wonderful

1 sq m
City view
Sleeps 2
1 Double Bed

Superior Double Room (not dog friendly)

Sleeps 2
1 King Bed

Executive Double Room (not dog friendly)

Exceptional

1 sq m
City view
Sleeps 2
1 Double Bed

The Georgian Double (dog friendly)

Wonderful

Sleeps 2
1 Double Bed

Similar properties

Pet-friendly
Parking included
Free WiFi
Restaurant

for 1 room

includes taxes & fees

26 Aug - 27 Aug

About this property

St Giles House Hotel

Hotel with a full-service spa, a short walk to Norfolk Broads

This hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and massage/treatment rooms.

St Giles House Hotel offers 24 accommodations with minibars and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. 50-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Our customers tell us they can't get enough of the helpful staff at St Giles House Hotel. During your stay, you're just a quick walk from Norfolk Broads. Free WiFi in public areas, a full-service spa, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Cooked-to-order breakfast served daily for a fee
Self parking available for a fee
Indulge with body wraps, aromatherapy, or detox wraps at the spa
Services include a concierge, luggage storage, and wedding services
Steps from St Giles Church and Binham Priory
Cats and dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

St Giles House Hotel offers its guests a full-service spa. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 558 square feet (52 square meters) and includes conference space. Spa services, a terrace, and coffee/tea in a common area are also featured at St Giles House Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Norwich hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 10:00 AM.

SGH Brasserie - This brasserie serves breakfast, brunch, lunch, and dinner.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Parking on site (GBP 10 per night)
Limited on-site parking
Wheelchair-accessible parking and van parking available

Food and drink

Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 7.47 for children
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

SGH Brasserie

Things to do

Full-service spa

Family friendly

Snack bar/deli

Conveniences

24-hour front desk
Luggage storage

Guest services

Concierge services
Housekeeping (daily)
Wedding services

Business services

3 meeting rooms
558 square feet of conference space

Outdoors

Terrace

Full-service spa

3 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Manicures/pedicures
Prenatal massages
Reflexology
Sports massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
High-pile carpet in room
Lift
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible van parking

Communal living room
Designated smoking areas
Reception hall

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Hair dryer
Rainfall showerhead
Shower
Towels provided

Entertainment

50-inch smart TV with digital channels
Streaming services

Food and drink

Champagne service
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
Minibar
Tea bags/instant coffee

Desk
Heating
Individual decor
Individual furnishings
Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM

Early check-in subject to availability

Early check-in fee: GBP 30.00

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Late check-out fee: GBP 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 20 per pet, per night
Only dogs and cats are allowed
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 35.0 per day.

Cribs (infant beds) are available for GBP 25.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately GBP 15 for adults and GBP 7.47 for children
Self parking fee: GBP 10.00 per night
Pet fee: GBP 20 per pet, per night
Service animals are exempt from fees
Early check-in fee: GBP 30.00 (subject to availability)
Late check-out fee: GBP 30.00 (subject to availability)
Crib (infant bed) fee: GBP 25.0 per day
Rollaway bed fee: GBP 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

St Giles House Hotel Norwich

St Giles House Norwich

Hotel St Giles House Hotel Norwich

Norwich St Giles House Hotel Hotel

Hotel St Giles House Hotel

St Giles House

St Giles House Hotel Hotel

St Giles House Hotel Norwich

St Giles House Hotel Hotel Norwich

St Giles House Hotel Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

10/10 Excellent

Verified traveller

11 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Over night stay.

Nice over night stay as we live relatively local. spacious room and comfy bed, huge bathroom. Car park wasn't easy to find, but free parking once we registered. Only thing that spoilt it was we could hear the music quite clearly from the bar until they closed... Fabulous breakfast, good quality ingredients and a great selection. Would definitely stay again.

Stayed 1 night in May 2025

10/10 Excellent

Matthew

11 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Tom

6 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All great. Just one incident where can wasn’t called for me for a train station journey. Caused some stress but hotel was great in calling and trying to find a cab.

Stayed 2 nights in May 2025

10/10 Excellent

Pip

4 May 2025

Stayed 1 night in May 2025

6/10 Okay

Kerry

Travelled with family

30 Apr 2025

Some updating needed

A grand old building but quite tired and dated looking in places. Bedside lights didn’t work and one had no bulb which is potentially dangerous. It was sorted immediately though. Staff were friendly enough but nothing above or beyond. Reception is in a small room off to the side which was a bit strange and was not attended a couple of times. It’s four star rated but didn’t feel like it. Location is fantastic.

Stayed 1 night in Apr 2025

10/10 Excellent

Rachael

Travelled with group

28 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel decor was stunning, the room was a good size, and had everything we needed and more. Breakfast was wonderful. Check in and out smooth. Would recommend for a city break, walkable distance from city centre so perfect for shopping, but far enough away from clubs etc to be nice and quiet - perfect!

Stayed 1 night in Apr 2025

10/10 Excellent

Pamela

22 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel friendly staff fantastic food

Stayed 2 nights in Apr 2025

10/10 Excellent

Tracy

Travelled with group

19 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Lovely comfortable bed. Clean room. Friendly and helpful staff. Great for staying in city centre.

Stayed 1 night in Apr 2025

10/10 Excellent

neil

18 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2025

8/10 Good

James

13 Apr 2025

Stayed 3 nights in Apr 2025

4/10 Poor

Jiri

Business traveller

12 Apr 2025

Liked: Staff & service

Disliked: Property conditions & facilities

quite nice but there were stains on the carpet and on the chair it was not very pleasant. The curtain in the bathroom was also quite dirty. these shortcomings should definitely not be there considering the price. Staff is top notch.

Stayed 1 night in Apr 2025

6/10 Okay

Stephen

12 Apr 2025

Liked: Cleanliness, property conditions & facilities

Ok hotel..nothing special gut nothing wrong

Stayed 1 night in Apr 2025

10/10 Excellent

Ian

9 Apr 2025

Liked: Cleanliness, staff & service, amenities

close to theatre

Stayed 1 night in Apr 2025

10/10 Excellent

Katherine

Business traveller

7 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

2 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

10/10 Excellent

Edward

30 Mar 2025

Stayed 1 night in Mar 2025

8/10 Good

Adele

Travelled with family

27 Mar 2025

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

Convenient location walking distance to amenities. Food good however long wait for breakfast service and didnt seem equipped to manage the tables they have due to only 2 staff working and multi tasking at reception. Coffee undrinkable though! Some staff better than others, for example, our cleaning lady (who gave us a great laugh with her towel art!) and Tom at reception who rectified a problem with the heating for us very quickly. Not enough sockets in the room with 2 broken meaning things had to be unplugged and moved around to use e.g kettle.

Stayed 3 nights in Mar 2025

10/10 Excellent

Jeremy

23 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Total recommend

We stayed as a couple for one night as we were going to the very nearby Norwich arts centre for a gig. The hotel was both classy and cosy, everything was a nice size ( room, bed, bathroom etc), very clean and everything we needed. The building itself is grand, kooky and welcoming. The staff were just incredible and we enjoyed our chats with them....they were very knowledgeable including about the history of the hotel and what else was of interest in the local area. Breakfast was quality ( and we are food snobs as we used to live in France). Really couldn't fault anything. Next time, we'll be back with more time hopefully as we regretted not being able to try out the cocktails at the lovely bar!!

Stayed 1 night in Mar 2025

10/10 Excellent

John

Hotel room was disappointing, though, breakfast was excellent.

Stayed 1 night in Feb 2025

8/10 Good

david

2 Mar 2025

Liked: Cleanliness, staff & service

Great team , well worth staying at

Well placed hotel within a couple of minutes walk to city centre Very smooth friendly check in Great bar team Hotel was very clean and we had a great stay Certain parts of the room did need a bit of TLC but it is an old building

Stayed 2 nights in Feb 2025